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  • Ticketing Systems

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    Nikhila
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    This document discusses different types of ticketing systems including Freedesk, Zendesk, and Salesforce. Freedesk allows users to add new tickets, find solutions through forums, and includes freedesk ticketing systems. Zendesk is an alternative to Freedesk that also manages tickets. Salesforce ticketing systems incorporate features like calendars and generates daily reports.

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    This document discusses different types of ticketing systems including Freedesk, Zendesk, and Salesforce. Freedesk allows users to add new tickets, find solutions through forums, and includes freedesk ticketing systems. Zendesk is an alternative to Freedesk that also manages tickets. Salesforce ticketing systems incorporate features like calendars and generates daily reports.

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    3 views18 pages

    Ticketing Systems

    Uploaded by

    Nikhila
    This document discusses different types of ticketing systems including Freedesk, Zendesk, and Salesforce. Freedesk allows users to add new tickets, find solutions through forums, and includes freedesk ticketing systems. Zendesk is an alternative to Freedesk that also manages tickets. Salesforce ticketing systems incorporate features like calendars and generates daily reports.

    Copyright:

    © All Rights Reserved
    Download as PPSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 18

    TICKETING SYSTEMS

    TYPES OF TICKETING SYSTEMS


    Freedesk

     Zendesk

    Sales
    FREEDESK TICKETING SYSTEMS
    Adding a new ticket
    solutions
    Forums
    ZENDESK TICKETING
    SYSTEMS
    Alternative / similar to freedesk
    Sales force ticekting systems
    calender
    Daily reports
    Thank you.

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