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Industrial IoT

on land and at sea


CONTENTS
CONTENTS ABOUT INMARSAT

01 Methodology Inmarsat plc is the leading provider of global


02 Executive summary mobile satellite communications services.
04 Global supply chains infographic
06 Emerging trends
Since 1979, Inmarsat has been providing reliable
voice and high-speed data communications to
10 AGRICULTURE governments, enterprises, and other
12 Adoption organisations, with a range of services that can
13 Skills be used on land, at sea, or in the air. Inmarsat
14 Security has locations around the world, with a presence
15 Data usage in the major ports and centres of commerce on
16 Connectivity and IIoT technologies every continent. Inmarsat is listed on the
17 Investment and ROI London Stock Exchange (ISAT.L).

18 ENERGY +44 (0) 207 728 1000


20 Adoption
@inmarsatglobal
21 Skills
22 Security linkedin.com/company/inmarsat
23 Data usage
facebook.com/inmarsatglobal
24 Connectivity and IIoT technologies
25 Investment and ROI
To find out how your business’ IIoT readiness
compares with the rest of your industry visit:
26 MARITIME
research.inmarsat.com.
28 Adoption
29 Skills
30 Security
31 Data usage
32 Connectivity and IIoT technologies
33 Investment and ROI

34 MINING
36 Adoption
37 Skills
38 Security
39 Data usage
40 Connectivity and IIoT technologies
41 Investment and ROI

42 TRANSPORT
44 Adoption
45 Skills
46 Security
47 Data usage
48 Connectivity and IIoT technologies
49 Investment and ROI
METHODOLOGY
The Inmarsat Research Programme is now in its second year. This 2018 research is focused on understanding the ways that the Industrial Internet of
Things (IIoT) is being adopted by organisations from the agriculture, energy, maritime, mining and transport sectors and the role of satellite connectivity
as an IIoT enabler.

In May 2018 Inmarsat commissioned Vanson Bourne, a specialist technology market research company, to interview 750 respondents about their use of,
attitude to and predictions for IIoT within their organisation and industry.

Respondents work for organisations with at least 500 employees and have either decision-making or influencing responsibilities for IIoT initiatives.
However, the profile of maritime respondents is different, in that 46 per cent worked for organisations employing fewer than 500 people.

We included an ‘other’ category in our research base to ensure that the sample was representative of the wider business community and enable us to
draw conclusions about the impact that IIoT is having on the global economy.

The other category is composed of the following sub-sectors:

• Financial services
• Manufacturing
• Insurance/legal
• Construction/real estate
• Retail
• Telecommunications

DEMOGRAPHICS

RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SECTOR (750) RESPONDENTS BY REGION (%)
125 125

125 125

32 31
37
125 125

500 or fewer employees 501-1,000 employees Agriculture Mining Americas EMEA


1,001-3,000 employees 3,001-5,000 employees Energy Transport APAC
More than 5,000 employees Maritime Other

RESPONDENTS BY REVENUES

AGRICULTURE ENERGY MARITIME MINING TRANSPORT OTHER COMMERCIAL SECTORS Total: $1.16 trillion

$54 billion $301 billion $61 billion $214 billion $220 billion $309 billion

*Organisations indicated their total revenues by banding, with each response treated as the median number in that banding and added together to produce totals.

INDUSTRIAL IOT ON LAND AND AT SEA | 1


EXECUTIVE SUMMARY
IIOT, CONNECTIVITY AND THE GLOBAL SUPPLY CHAIN

Global production and supply chains are increasing This transparency will dramatically alter the pull- A global, stable and secure communications
in complexity: they involve multiple industries, each push strategies of supply chain businesses. Most network, which can only be achieved through the
with their own business models and processes, currently work to balance the pull of demand-led inclusion of satellite connectivity, is fundamental
and encompass multiple jurisdictions and production against the push factor from for the supply chain to be able to share information
regulatory authorities. manufacturers delivering products to market and capitalise on the benefits that IIoT brings. The
based on previous demand. IIoT will allow for combination of satellite with Low Power Wide Area
With regulation governing the manufacture of
increasingly refined decisions, basing production Networks (LPWAN), RFID and other wireless data
products becoming tighter, provenance and
on more accurate analysis of the market and its collection technologies is allowing the collation of
traceability to point-of-origin are more important
current need. more data points than ever before, anywhere on
than ever. Climate change, a growing population
the planet.
and concerns around environmental sustainability Companies that are able to use data to improve
are challenging our industries to produce more, their own operations and to create a seamless Those that integrate satellite networks as part of a
while inflicting less damage on the world around us. partnership with all the other organisations in their broader connectivity framework involving
supply chain have the opportunity to gain a terrestrial connectivity will be able to ensure
A sense of this complexity can be seen by looking
significant competitive advantage. Those who are smooth data flows, better servicing of customer
at an industry such as mining, which lies at the start
not moving to adopt this technology risk falling out needs and increased turnover and profitability.
of many global supply chain partnerships. From the
of the supply chain altogether. Satellite’s unique capabilities in terms of its global
responsible extraction of raw materials, often in
reach – especially when using a single global
remote and environmentally challenging regions, Manufacturers often use many suppliers to bring
network – and the redundancy it offers; ensure that
millions of tonnes of material are then transported everything from raw materials to pre-manufactured
the supply chain is never broken through a failure in
to processing sites, which may be thousands of parts into their production facilities. IIoT allows the
its connectivity backbone.
kilometres away. From here, the refined product is volumes of material to be more finely calibrated to
then shipped to companies in many different meet ever fluctuating demand. It can also be used As the fourth industrial revolution proceeds, a host
industries for incorporation into their products to keep a close eye on sub-par suppliers and help of complementary technologies will emerge along
before, eventually, reaching the customer. organisations to improve the productivity of their with IIoT. Blockchain, AI, machine learning, 3D
supply chain relationships. printing and others will all become important
Products from one mine could ultimately involve a
elements of an increasingly automated
supply chain spanning hundreds of countries and While it is important that no element of a supply
supply chain.
thousands of companies, with each step producing chain act as an island, sharing data with third
data, and requiring data, from the other steps. parties – even supply chain partners – can feel Businesses certainly have their work cut out to stay
Factor in the need to protect employees, local alien to many. Commercial confidentiality, security ahead of the curve. New people with new skills and
people and the environment at every step and a and a view that any external organisation could be new ways of thinking are needed to apply
complicated picture emerges. a competitor, results in a natural inclination not to themselves to finding wholly new ways of running
share data, which must be overcome. the supply chain. Not only will they need to be
IIoT is set to play a profound role providing end-
thinking about their own operations, but they must
to-end transparency across supply chains and With so many uses, data produced from sensors
also consider how they will integrate with others in
improving their efficiency. We are reaching a point needs to be handled in different ways. It can be
the supply chain to ensure evermore seamless
where all events in a supply chain will be captured processed on the edge (adjacent to where the
ways of working.
as data by nerve-like sensors, before being routed data is produced), or collated more centrally in
for analysis and actioned. the cloud, depending on its intended function. A supply chain is only as good as its weakest link,
Communication networks allow for data to be and without all parts playing their role, sharing data,
seen in real-time across the supply chain, and it will operate inefficiently. Our research shows where
to influence faster decision-making to ensure IIoT can improve the supply chain and where
optimum outcomes. satellite connectivity is supporting this.

2 | INDUSTRIAL IOT ON LAND AND AT SEA


INDUSTRIAL IOT ON LAND AND AT SEA | 3
GLOBAL SUPPLY CHAINS
The global supply chain is only as good as its weakest link.
With IIoT supporting the supply chain at every stage, the
process from production, refinement and distribution
is significantly accelerated, optimising global
trade. Satellite is playing a crucial role in
6
enabling global industries to fully
3
exploit IIoT technologies.
7
2 4

8
1

KEY
Agriculture
1 CROP FIELDS 2 TRUCKS
Energy
Sugarcane production – LPWAN Sugarcane transport – IIoT sensors Maritime
sensors monitor environmental gather vehicle data and location Mining
conditions and harvest data. tracking to deliver accurate
Transport
Automated machinery optimises delivery forecasts, improving
yields with data shared with farmers efficiency of supply chain.
and further down the supply chain.

3 ON-SHORE RIGS 4 PIPELINE 5 REFINERY 8 PORT


Crude oil extraction – IIoT delivers Crude oil distribution – Sensors Crude oil processing – Analyses data Connectivity technologies
real-time process monitoring and gather data to monitor for leaks received from pipeline and production such as RFID enable fast
predictive maintenance, as well as and optimise forecasting, enabling equipment upstream to optimise cargo identification and
production levels, providing vital refinery to bring more production refining process, integrated sensors processing, optimising
data on energy supply. capacity online. inform transport partners in real-time passage through freight
of expected product quantities. infrastructure to reduce
friction in global trade.

6 MINE 7 AUTONOMOUS RAILWAY


Iron ore extraction – Connected Iron ore transport – IIoT enables
sensors ensure efficient and autonomous railways to reduce
profitable extraction, improving transport costs and monitors
sustainability and staff health cargo loads, providing critical
and safety. transparency over supply chain.

4 | INDUSTRIAL IOT ON LAND AND AT SEA


TRANSPARENCY MOBILITY
Satellite connectivity enables businesses across Transport networks routinely pass into
the supply chain to communicate with their IIoT remote areas with poor terrestrial
sensors and devices, wherever they are on the coverage, where satellite may be the only
planet. This constant stream of data, from the viable communications network to ensure
extraction or production of raw materials to reliable data transfer.
transport and delivery, is vital for an efficient
and seamless global supply chain.

12

14 13

10
11

11 SUGAR CANE MILL

Sugar cane is transported to a mill facility,


where sensors integrated into diffusion
and centrifuge technology can optimise
the extraction process and accelerate
production, enhancing profitability.

9 SHIP 10 PORT 14 THE CITY

Cargo in transit – Autonomous technology, Products extracted from raw


Connected sensors supported by IIoT, unloads materials are transported to urban
monitor status of cargo, ships and ensures cargo is hubs by road and rail. Refined steel,
reporting temperature, transferred to the correct oil and sugar are delivered to the
moisture and shock transportation vehicle with city for use in construction,
detection, providing greater accuracy, reducing transport and manufacture.
constant visibility to unloading time.
cargo-owner. Fuel
consumption is
12 SMELTING PLANT 13 FREIGHT TRAIN
monitored by ship-owner.
Iron ore is transported to smelting Steel is transported from smelting
facility, where IIoT connected sensors facility to urban hubs via freight rail
can improve the efficiency of the networks, with IIoT connected
roasting and reducing process to sensors providing real-time asset
accelerate steel production, and tracking data and improving
improve staff health and safety to security through detecting efforts
ensure a safer working environment. to tamper with cargo.

INDUSTRIAL IOT ON LAND AND AT SEA | 5


EMERGING TRENDS
Our key barometers for IIoT success consider organisational approaches to
adoption, skills, security, data usage, connectivity and IIoT technologies and
investment and ROI. Later in this report we will unpick the trends by sector,
but viewing the supply chain as a whole enables us to understand its current
status and where constituents need to collectively work together
to improve its efficiency.

ADOPTION
IIoT adoption is accelerating rapidly. With over a WHICH OF THE BELOW STATEMENTS DESCRIBES YOUR CURRENT STATUS
WHEN IT COMES TO DEPLOYING IIOT-BASED SOLUTIONS?
fifth of businesses surveyed reporting full
adoption and a further quarter reporting that
they were in the trial stage of IIoT deployment, it 15%
will deploy IIoT 21%
is clear that the technology is a major focus for solutions fully deployed
businesses across the global supply chain. There in more than IIoT solutions

4
are a number of drivers for IIoT adoption, the 18 months
most significant being improving resource
efficiency, monitoring environmental changes 15%
and improving health and safety. These drivers will deploy
will enable organisations to create leaner IIoT
solutions
business models and operate with greater within
sustainability and less impact on the 18 months
25%
environment, as well as improving working currently trialling
conditions for their staff. However, adoption 16% IIoT solutions
levels are inconsistent across the sectors will deploy IIoT solutions
within 12 months 10%
surveyed, with energy and mining showing much will deploy IIoT solutions
lower levels of adoption than transport and within 6 months
maritime. Supply chains must be connected from
end-to-end to operate with maximum efficiency,
and if certain areas are not gathering the TOP 3 IIOT DRIVERS
necessary data to identify these efficiencies,
businesses will struggle to use IIoT to its
maximum potential.

RESOURCE IMPROVING MONITORING


EFFICIENCY HEALTH AND ENVIRONMENTAL
SAFETY CHANGE

6 | INDUSTRIAL IOT ON LAND AND AT SEA


SKILLS
The skills gap has emerged as one of the key barriers to successful IIoT deployment. A lack of WHAT BARRIERS TO ADOPTION HAVE YOU
ENCOUNTERED IN THE DEVELOPMENT OF
in-house skills was cited as the top barrier to IIoT deployment, higher than other issues such as
IIOT-BASED SOLUTIONS WITHIN YOUR
cyber-security risks and high costs. The organisations surveyed reported requiring additional staff ORGANISATION? (%)
with expertise in security, data science and analytics and technical support, as well as staff to drive
the strategic development, management and deployment of IIoT. Without these skills in place, 50

organisations will struggle to make best use of the data they gather, which will ultimately hinder the
transformative role that IIoT can play in the global supply chain, limiting the flow of data across 40

multiple businesses and industries. To plug these skills gaps and ensure successful IIoT deployments,
organisations must look to external partners with the specialist skills and expertise to provide the 30

core competencies necessary for IIoT.


20

WHAT ADDITIONAL SPECIFIC SKILLS DO YOU THINK YOUR ORGANISATION


10
NEEDS TO DELIVER IIOT-BASED SOLUTIONS?

56%
SECURITY SKILLS
A lack of in-house skills

Lack of turnkey/off-the-shelf solutions

48%
ANALYTICAL/DATA SCIENCE SKILLS
42%
TECHNICAL SUPPORT SKILLS
Costs higher than expected

Security implications

37% 37% 37% 23% 21%


DECISION- MANAGEMENT PLANNING DATABASE CUSTOMER
MAKING SKILLS SKILLS MANAGEMENT SERVICE
SKILLS SKILLS SKILLS

SECURITY
With almost all organisations facing security WHAT ARE THE BIGGEST SECURITY CHALLENGES WHAT CHANGES IS YOUR ORGANISATION
challenges in the deployment of IIoT solutions, it ASSOCIATED WITH THE USE OF IIOT-BASED MAKING TO ADDRESS IIOT SECURITY
SOLUTIONS WITHIN YOUR ORGANISATION? (%) CHALLENGES? (%)
is critical that businesses take comprehensive
action to bolster their defences. External cyber-
50 50
attacks are causing most concern to businesses,
followed by poor network security and data 40 40
mishandling or misuse by employees. To protect
against these threats, organisations are training 30 30
their employees on IIoT security best practices,
upgrading existing security technologies and 20 20

investing in new security measures. However,


some sectors are adapting to its challenges 10 10

better than others. Energy and transport are the


most confident in their approach to dealing with 0 0

the IIoT security, while more challenged


agriculture is looking to third-parties for help. Risk of external cyber-attack Training employees on IIoT

Poor network security Upgrading existing security technologies

Potential mishandling/misuse of data by employees Investing in new security technologies

Insecure storage of data collected Hiring skilled staff

Internal data regulation and Partnering with a third party


compliance requirements
Creation of an internal IIoT security policy
Supplier/partner data regulation
Securing physical assets such as sensor nodes
compliance requirements
Communicating to customers on the use of IIoT
We have/will not face any security challenges
Creation of an external IIoT security policy
for suppliers and partners

INDUSTRIAL IOT ON LAND AND AT SEA | 7


EMERGING TRENDS

DATA
It is clear that while there is now plenty of appetite for the various benefits of IIoT-produced data, the
reality is organisations are some way off where they want to be in analysing and using it. Better
decision-making, increased internal visibility of data and greater supply chain insight are some of the
potential data-enabled benefits with large disparities between what has been achieved so far, versus
what organisations hope to achieve in the future. All three will be critical to an organisation’s ability to
thrive in the supply chain of the future. Our research found that generally the closer a business was to
the consumer, the stronger its data strategy was. Organisations need to focus on developing their data
strategies to foster effective sharing, analysis and security, to ensure that they achieve these goals.

HOW WOULD YOU SCORE YOUR ORGANISATION’S ACHIEVEMENT OF EXPECTED HOW DO YOU/WILL YOU USE THE DATA COLLECTED
BENEFITS OF IIOT-BASED SOLUTIONS SO FAR AND FOR THE FUTURE? THROUGH YOUR ORGANISATION’S IIOT-BASED
SOLUTIONS? (%)

• WE ARE ALREADY ACHIEVING THIS 50


• WE HAVE NOT ACHIEVED THIS SO FAR, BUT STILL EXPECT TO IN FUTURE

40

27% 49% 30

BETTER DECISION-MAKING 20

19% 42%
10

0
INCREASED INERNAL VISIBILITY OF DATA

Identifying efficiency/cost saving opportunities

12% 44%
Monitoring productivity

Monitoring and improving health and safety


GREATER SUPPLY CHAIN INSIGHT Monitoring environmental changes

Managing stocks/assets

Speeding up time to market

Greater automation of business processes

Monitoring customer engagement

Decreasing problem resolution times

Identifying and developing awareness of trends

Increasing our ability to create innovative solutions

We have no plans for the data

8 | INDUSTRIAL IOT ON LAND AND AT SEA


CONNECTIVITY AND
IIOT TECHNOLOGIES
Robust, reliable connectivity is critical to the DO YOU AGREE WITH THE FOLLOWING STATEMENT: WHAT OTHER TECHNOLOGIES ARE YOU
success of IIoT solutions. Without the constant SATELLITE CONNECTIVITY PROVIDES CRUCIAL USING IN YOUR IIOT-BASED SOLUTIONS? (%)
SUPPORT TO YOUR IIOT COMMUNICATION
transmission of data gathered by connected NETWORKS? (%)
35
sensors for analysis in real-time, organisations
will not gain full value from their IIoT deployments. 100 30

Satellite networks are forming a core part of the


25
connectivity mix that most organisations are 80
20
adopting to transfer their IIoT data, alongside
radio, cellular and fibre networks, providing 60 15

complex, multi-national supply chains with


10
40
reliable coverage to enable the constant transfer
5
of data. To support their IIoT solutions,
20
organisations are also investing in connectivity 0

technologies such as RFID, Bluetooth Low Energy


0
and LoRaWAN to enable seamless data RFID
Total

Agriculture

Energy

Maritime

Mining

Transport
collection and transfers from multiple Bluetooth Low Energy (BLE)
data points.
LoRaWAN

Strongly agree Sigfox

Agree SigB

Disagree ZigBee

Strongly disagree No other technologies

I don’t know

INVESTMENT AND ROI


With the acceleration in IIoT deployment, businesses are investing more and more of their resources
into the development of IIoT solutions. With just under 10 per cent of IT budgets earmarked for IIoT
over the next three years, businesses are expecting significant returns on their investment with a 10 per
cent reduction in costs and a five per cent lift in turnovers expected at the end of this period, and more
by 2023. However, the varying levels of investment seen across the sector puts the potential for IIoT to
revolutionise the global supply chain under threat. If one link in the chain does not have sufficient
capacity to gather and transfer data, that can interrupt the flow of information and dramatically
reduce the efficiency of the supply chain. Energy is set to lead the way in net investment with
agriculture investing the least, while generally larger enterprises plan to invest a higher proportion of
their IT budgets demonstrating their commitment to the technology.
WHAT PROPORTION OF YOUR ORGANISATION’S IT
BUDGET DO YOU EXPECT TO SPEND ON
IIOT-BASED SOLUTIONS OVER THE NEXT
WHAT PROPORTION OF YOUR
THREE YEARS? ORGANISATION’S IT
(%) WHAT OPERATIONAL COST-SAVINGS WILL YOUR WHAT TURNOVER INCREASE WILL YOUR
BUDGET DO YOU EXPECT TO SPEND ON ORGANISATION MAKE FROM IIOT-BASED SOLUTIONS? ORGANISATION MAKE FROM IIOT-BASED SOLUTIONS?
IIOT-BASED SOLUTIONS OVER THE NEXT
2% 3%
THREE YEARS? (%)
13%
• CURRENTLY • IN 3 YEARS • CURRENTLY • IN 3 YEARS
23%

2% 10% 1% 5%
2% 3%

13%
23%

• IN 12 MONTHS • IN 5 YEARS • IN 12 MONTHS • IN 5 YEARS

4% 28% 17% 2% 10%


30% 28%

30%
0%
1-2.5%
2-5.5%
0% 6-10%
1-2.5% 11-20%
2-5.5% More than 20%
6-10%
11-20%
More than 20% INDUSTRIAL IOT ON LAND AND AT SEA | 9
AGRICULTURE DEMOGRAPHICS

RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (%) RESPONDENTS BY REGION (%)

5 48 22 46
20
14 USA

20
Japan

27
28
Latin
America
33
45 36
30
19

501-1,000 employees 1,001-3,000 employees Farming OEMs / service businesses Americas EMEA

3,001-5,000 employees More than 5,000 employees Forestry Environmental APAC

10 | INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE


AGRICULTURE
MATURITY MODEL – DEMOGRAPHICS: productivity and asset utilisation, and it is IIoT data
INMARSAT INDUSTRIAL IOT READINESS TOOL that sits at the heart of this transformation.
N.B.: this question was not asked to respondents but has been
calculated
WHAT from their
IS THE AGRICULTURE responses
SECTOR’S OVERALL IIOTaccording to the maturity model
READINESS? (%)
However, like every sector, skills and security
challenges exist. Indeed, agriculture is an industry
that appears to be struggling with security more than
80 most, indicating that the sector is having a difficult
time adapting to its new digital dependencies
70 and vulnerabilities.

60 Connectivity is another challenge that must be


resolved and the results indicate that many
50 respondents, particularly those from Latin America,
are struggling to access the connectivity they need to

40 fully exploit IIoT. Given the remoteness of agricultural


operations, connectivity is always going to be
something to be navigated, though it is clear
30
respondents that depend the most heavily on satellite
are having the most success addressing the issue and
20
reporting the most success from their IIoT initiatives.

10 IIoT an essential part of the future of the industry.


However successful deployments sit on a foundation
0 of knowledge about how to use data, courage and
Laggards Starters Progressives Leaders openness to new innovation, and for the sector to
All sectors average (750 respondents) think and act more in-step with other agriculture and
supply chain businesses and share insights smoothly
between organisations. This will make the agricultural
supply chain become more effective. The sector is
The world population is expected to reach almost groups have distinct reasons that are driving their use reaching for these elements, but as our report shows,
10 billion by 2050 1, meaning that we will have over of IIoT and each face their own unique barriers to it does have further to go on its journey before it can
two billion extra mouths to feed. Agriculture must successful adoption, which we will unpack over the realise transformative success in IIoT.
therefore improve its ability to deliver the organic following pages.
products needed for food, clothing, medicine and
Within the agriculture sector the enthusiasm for IIoT,
a raft of other products, while simultaneously INMARSAT INDUSTRIAL IOT
and other next generation technologies, is undeniable,
mitigating the effects of climate change. READINESS TOOL
not least for their ability to protect often-slim margins
Encouragingly, the sector is rising to the challenge by reducing operational costs (44 per cent), deploying Our tool allows us to benchmark sectors,
and is starting to leverage new technologies, such as resources like fertiliser and water more efficiently (38 organisations and industries against each
IIoT, to help it meet the challenges ahead. The overall per cent), and enabling businesses to become more other based on their IIoT readiness.
IIoT readiness scores being reported in agriculture are sustainable (50 per cent). IIoT-based precision
broadly in line with those seen in the entire research farming techniques, sometimes called variable We asked our 750 respondents a series of
sample. While it is notable that only a handful of farming, are much improved through IIoT. No two plots questions, with points attached to their
respondents have yet earned a position in the leader of land will be the same – soil types vary enormously, responses, scoring their IIoT development
category (all in the OEM sub-sector), the sector is nutrient levels change and previous crop harvests in six key areas:
laying the foundations of a smarter and more alter the nature of the ground – meaning that IIoT can
connected future. play a significant role in collecting data on the • Adoption • Skills
changing nature of the land. This information is hugely • Security • Data
However, the industry represents a broad number of • Connectivity and • Investment
significant for farmers to understand the real time
different segments, from large-scale farming (both IIoT technologies and ROI
needs of their estates and increase crop yields.
crop production and livestock) and forestry, to the
OEM and service industries that furnish the sector with Although it is still relatively early days, IIoT projects in Using the scores, we divided our respondents
consultancy services, seeds and machinery, and the sector are already starting to deliver their into categories indicating their IIoT maturity:
organisations charged with protecting the delicate intended results and respondents are reporting laggard, starter, progressive and leader.
balance between humanity and nature. Each of these improvements in their operational sustainability,

1
www.un.org/development/desa/en/news/population/world-population-prospects-2017.html INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE | 11
ADOPTION
HOW WOULD YOU SCORE YOUR
ORGANISATION’S ACHIEVEMENT OF
HOW MATURE
WHICH IS THE STATEMENTS
OF THE BELOW AGRICULTURE BEST DESCRIBES of irrigation systems would see yields increase HOW WOULD YOU SCORE YOUR ORGANISATION’S
YOUR ORGANISATION’S
SECTOR IN RELATION TOCURRENT STATUS WHEN IT
IIOT ADOPTION? EXPECTED BENEFITS
ACHIEVEMENT OF IIOT-BASED
OF EXPECTED BENEFITS OF
considerably, current techniques represent a
COMES TO DEPLOYING IoT-BASED SOLUTIONS? SOLUTIONS?
IIOT-BASED (%)
SOLUTIONS? (%)
desperate waste of water. Adding an extra layer of
80 intelligence to these solutions with IIoT sensors
100

70 means that precious water reserves can be


80
60 maximised, opening up the possibility for more
50 farmers around the world to irrigate their crops
60

40
and increase yields sustainably.

30 However, some interesting differences emerge 40

20 when we break the sample down by respondent


10 type. Those from forestry were most interested in 20

the potential that IIoT holds for opening up new


0
Laggards Starters Progressives Leaders revenue generation opportunities (52 per cent). 0
All sectors average (750 respondents)

Greater automation

Improved environmental sustainability

Increased staff productivity

Better decision-making

More effective asset utilisation

Reduced downtime

Greater supply chain insight

Reduced costs

Improved health and safety

Greater physical security


Farmers were concerned with using IIoT to reduce
resource efficiency and to reduce costs (both 46
Today over half of organisations in the per cent). OEMs on the other hand, driven by need
agriculture sector have fully (22 per cent) or from other parts of the agricultural sector, are
partially (31 per cent) deployed IIoT solutions prioritising using IIoT to bolster physical security
– a figure that, on land, can only be beaten by and health and safety (both 50 per cent).
organisations in the transport sector – and all
Importantly, many respondents report that their
respondents expect to have IIoT solutions in
IIoT projects are already starting to bear fruit and
place by 2020. This uptake of IIoT places well
deliver the sort of changes that the sector needs
over half of respondents in the progressive or Already achieved
to cope with the macroeconomic challenges it
leader categories in our IIoT adoption Expect to achieve
faces. 37 per cent report that IIoT has increased
readiness tool.
their environmental sustainability, 32 per cent
Respondents from across the agriculture have increased automation within their
spectrum are clearly enthusiastic about the organisations, which in turn speeds up production
potential that IIoT holds for their organisations. 77 and reduces the reliance on manual labour, and
per cent of respondents agree or strongly agree 30 per cent have achieved better decision
that it will revolutionise the industry, while 82 per making and less downtime as a consequence.

9 %
cent think that IIoT will be essential for their
However, it’s worth noting that respondents aren’t
organisation to gain an edge on the competition.
yet reporting universal success rates in realising
As a sector that is coming under intense pressure their objectives. Just 9 per cent state that they’ve
to increase production and protect margins, it achieved their objective of securing greater have achieved greater insight into their
should come as little surprise that these factors insight into their supply chains, while 64 per cent supply chains to date, while 64 per cent
are driving the adoption of IIoT in the sector. Half believe they will achieve this in the future. This is believe this will happen in the future
(50 per cent) reported that environmental notable as the biggest disparity between what
monitoring (of soil and weather conditions) was a has been achieved so far and what agricultural
driver, 44 per cent identified the promise that IIoT respondents predict in the future. There is clearly
holds for reducing operational costs, and 38 per momentum toward IIoT driving better supply IIoT projects are starting
cent sought to improve resource efficiency
through the technology.
chain insight in the agricultural sector, and with
the right strategies and investment this
to bear fruit and deliver
Smarter IIoT-enabled irrigation systems are just
prediction will revolutionise the industry. the sort of changes that
one area where all three of these drivers can be the sector needs to cope
achieved. Just 20 per cent of agricultural land is
irrigated today, accounting for 40 per cent of the
with the macroeconomic
food produced globally, and while the expansion challenges it faces

12 | INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE


SKILLS
WHAT ADDITIONAL SPECIFIC SKILLS DO YOU
THINK YOUR ORGANISATION NEEDS TO
DOES THEOPINION,
IN YOUR AGRICULTURE SECTOR
TO WHAT EXTENTHAVE
DOES YOUR of IIoT solutions within their organisation. This is WHAT ADDITIONAL SPECIFIC SKILLS DO YOU
ORGANISATION
THE HAVE FOR
SKLLS IT NEEDS THE SKILLS TO MAKE THE MOST
IIOT? (%)
DELIVER IIOT-BASED SOLUTIONS? (%)
THINK YOUR ORGANISATION NEEDS TO
not surprising considering their position at the
FROM IoT-BASED SOLUTIONS AT THE BELOW LEVELS? DELIVER IIOT-BASED SOLUTIONS? (%)
sharp-end of the market developing IIoT-based
80 50
solutions, and their greater understanding of
70 its possibilities.
40
60
Looking at the specific skills needed, 50 per cent
50
identified a shortfall in data science skills, 30

40 making it harder for the industry to take


30 meaning from the information they are 20

20 collecting from their IIoT solutions. 46 per cent,


10 meanwhile, believed that they lacked the 10

necessary technical support and security skills


0
Laggards Starters Progressives Leaders for their IIoT initiatives. 0
All sectors average (750 respondents)
These factors combined are putting a break on
Data science skills
IIoT innovation within the sector. Furthermore,
While skills are in short supply across all Technical support skills
challenges in getting the right in-house skills
sectors and at all levels, they are most acute Security skills
means that it is likely costs will be higher in the
in the agriculture sector when it comes to
development phase as organisations explore Database management skills
keeping IIoT solutions up and running after
options to get their deployments right. Planning skills
deployment. Only 6 per cent stated that they
had all the skills they needed in this area, with As the industry matures, and more off-the-shelf Management skills

92 per cent stating they would benefit from IIoT solutions become available (the current Customer service skills
additional skills to augment those that they absence of which was identified by three in ten Decision-making skills
do have in this area. Evidently there is an respondents as a barrier to IIoT adoption), the
opportunity for managed services companies lack of in-house skills should become less of an

50 %
to better support agricultural organisations issue. However, the sector must focus its efforts
with their IIoT deployments, after initial on upskilling and reskilling their existing
deployment, in order to deliver agreed workforce and technology education needs to
productivity objectives. be seen to be part of what it means to work
lack the data analysis skills
in agriculture.
Moreover, a lack of in-house skills emerged as they require for IIoT
the single biggest barrier to the adoption of IIoT The future of agriculture depends on not only
solutions within agriculture, selected by 46 per understanding how to produce organic
cent of respondents, indicating that many are
finding it difficult to adapt to an increasingly
materials, but also how technology sits at the
centre of all aspects of the industry. The answer
Skills shortages,
digital future. lies in greater collaboration in the sector and to particularly amongst
The skills shortages being reported are
work more closely with partners who can share
their skills and experience to smooth out
OEMs, are putting a break
particularly acute amongst OEMs, where over
half (56 per cent) identified skills shortages as
the process. on IIoT innovation within
one of their biggest barriers to the development the agriculture sector

INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE | 13


SECURITY
WHAT CHANGES TO SECURITY HAS YOUR
ORGANISATION MADE/INTEND TO MAKE TO
HOW
WHATMATURE
CHANGESIS THE AGRICULTURE
TO SECURITY SECTOR’S
HAS YOUR security and protect against data mishandling WHAT CHANGES TO SECURITY HAS YOUR
ORGANISATION
APPROACH MADE/INTEND
TO IIOT SECURITY?TO(%)
MAKE ADDRESS IIOT SECURITY CONCERNS? (%)
ORGANISATION MADE, OR DOES IT INTEND TO
TO ADDRESS IoT SECURITY CONCERNS?
could be improved. Moreover, 98 per cent said
MAKE, TO ADDRESS IIOT SECURITY CONCERNS? (%)
that they had IIoT security concerns of some sort.
80 50
However, despite their recognition of the
70
potential security risks, the steps agriculture 40
60
respondents have taken to address these
50
vulnerabilities indicates that they are not yet 30
40 properly confronting the issue. While around half
30 have instigated initiatives to train employees on 20

20 IIoT (46 per cent), only around 34 per cent have


10 moved to improve the security of physical assets 10

0
such as sensor nodes and just 25 per cent have
Laggards Starters Progressives Leaders invested in new security technologies. 0
All sectors average (750 respondents)
The low level of activity being reported to improve
Training employees on IIoT
the security surrounding IIoT solutions may owe
Industry experts are coming to terms with the Securing physical assets such as sensor nodes
to the relatively limited involved of Chief
idea that, while the industry is not going to
Information Security Officers (CISOs) in IIoT Upgrading existing security technologies
come under the same concerted attacks that
deployments in the sector. Almost four in ten (38 Partnering with a third party
finance houses are, there’s a growing need to
per cent) respondents state that their CISOs are
protect agricultural set-ups. But despite this Hiring skilled staff
not involved in IIoT deployments, but should be,
recognition, security is still an area that much Communicating to customers on the use of IIoT
and a further 18 per cent didn’t see a need for
of the sector is struggling with, with the clear Investing in new security technologies
their involvement at all. When we consider the
majority of respondents ranking in the
skills shortages and challenges being reported Creation of an external IIoT security
laggard or starter categories when it comes to policy for suppliers and partners
with regard to security in all segments of the
IIoT security.
agriculture sector, this is surprising.
By its nature, the agricultural sector has
On a more positive note, the agriculture sector is
traditionally been well insulated from cyber-

60
actively looking to plug the gaps in its security
attacks, so the limited progress in this area is
somewhat expected. However, as farms integrate
evermore internet-enabled technologies into
capabilities and work with third party specialists
to secure their IIoT initiatives. Just 13 per cent of
%
agriculture respondents intend to manage the
their operations that is rapidly changing. Such
ongoing security of their IIoT solutions, with stated that their approaches to
attacks could have devastating consequences,
the majority expecting to enlist the help of cyber-security could be stronger
and a well-targeted hack of a smart irrigation
security experts.
system or harvesting machinery could well do
When we consider how quickly the threat
irreparable damage to a supply chain or wreak
havoc in the commodity market. landscape is evolving, and the security challenges
The agriculture sector
While it is encouraging that just 19 per cent
being reported, agriculture’s recognition that it is actively looking for
can’t solve the security issue on its own is
stated that security was a barrier to adoption –
encouraging; however, it has much to do to
support from third party
significantly lower than the figure reported in
some other sectors – six in ten respondents
safeguard its future. specialists to secure their
admitted that their processes to combat cyber- IIoT initiatives

14 | INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE


DATA USAGE
TO WHAT EXTENT DOES/WILL YOUR
ORGANISATION
TO WHAT EXTENT SHARE THE DATA
DOES/WILL YOURCREATED
THROUGH IIOT-BASED
ORGANISATION SHARE SOLUTIONS?
THE DATA (%)
CREATED
HOW ADVANCED
HOW DO YOU/WILLISYOU
THEUSE
AGRICULTURE
THE DATA 38 per cent of respondents identified a lag WHAT CHALLENGES DOES YOUR ORGANISATION
COLLECTEDAPPROACH
SECTOR’S THROUGH YOUR ORGANISATION’S
TO IIOT DATA? (%) THROUGH
FACE IIOT-BASED
IN USING SOLUTIONS?
DATA EFFECTIVELY AS (%)
between data being collected and it being
IoT-BASED SOLUTIONS? POSSIBLE? (%)
9 14
available for analysis as the reason they were
80 struggling to utilise their data, showing how critical
9 14

70 it is for businesses to have robust connectivity


60 channels in place to allow real-time monitoring.
50 Equally important is the need for a well
40 architected flow of data, with careful 37

consideration needed regarding what data is 37


30 41
processed at ‘the edge’, by the sensors, vs. the
20 41
data that is sent to the cloud for aggregation into
10
analytic dashboards. This is an area in which many
0
Laggards Starters Progressives Leaders agriculture respondents fall down.
All sectors average (750 respondents)
It is only available to the IT department
Without these networks and skillsets in place,
and senior
It is only management
available to the IT department
agricultural businesses cannot make best use of
and senior
It is only management
available to certain departments
The agriculture sector is doing marginally their data, to provide up-to-the-minute insights
involved in the IIoTtodeployment
It is only available certain departments
better than others in the way that it on what’s going on in the field, in order to inform involved in thetoIIoT
It is available deployment
anyone in the organisation,
harnesses IIoT data, but our research real-time decision-making. If further evidence was but access must be
It is available to anyonegranted
in the organisation,
indicates it has some way to go before it can needed that agricultural businesses need to get but
It is access must
available be granted
to anyone in the organisation
fully leverage it to maximise competitive better at sharing the data gathered by IIoT toisaccess andtouse
It available anyone in the organisation
advantage. While just 2 per cent of solutions, internally, of the 125 companies that we to access and use
respondents registered in the laggard surveyed, just 9 per cent said the data was
category, a further two-thirds came out as available to everyone within the organisation, with
starters, suggesting that much of the data 41 per cent saying it was only available to certain enormously in scale. Retailers and distributors
generated by IIoT solutions is left to go to departments involved in that IIoT deployment, can be significantly larger than the farmers they
waste, which is a missed opportunity. making agriculture more siloed than any other work with and this has been previously used to
As we touched on earlier, agricultural businesses industry we reviewed. For businesses to gain the squeeze sales margins. The idea of sharing
are beginning to realise some benefits of IIoT full benefits of IIoT deployment, they must open valuable data up and down the supply chain
within their organisation, but more sophisticated up access to their data so that the potential for therefore causes concern amongst some farmers
analysis and a view of their wider supply chain is innovation is increased and staff can collaborate. who feel at greater commercial risk. In time
still out of reach. however, those who do not share data reciprocally
While the immediate priority will be to share data
will find themselves disadvantaged.
Respondents clearly recognised the potential that within organisations, a siloed approach to data will
IIoT data holds for enabling them to transform not benefit agricultural companies – particularly

55
due to increased regulation, governmental

%
their business and optimise their operations, and
businesses are expecting to put the data that is involvement and the opportunity for tertiary
available to them to a number of innovative uses. businesses. In time, the manner in which data flows
For example, 81 per cent of businesses involved in out of the agricultural organisation will become
forestry hope to use this data to improve paramount as these third-parties begin to rely on restrict access to IIoT data within
environmental sustainability, and 89 per cent in this real-time information to gain insight into the their organisation
the farming sector expect to use the data to global production and supply chain. Those
increase staff productivity. agricultural businesses who begin to work with
their digital partners in this way will benefit from The majority of agriculture
Our research indicated a number of factors that
may be hindering agricultural firms in their use of
the development of new revenue streams and
companies expect the
symbiotic digital eco-systems that afford them
data. Security is of course one of the most significant competitor advantages. data from IIoT solutions
pressing issues, with 36 per cent of agriculture
businesses reporting that insecure data storage A big issue regarding data sharing is about trust. to deliver improvements
and transmission was one of the reasons they Many farmers – of all sizes – are very concerned to staff productivity and
were not able to use their data as effectively as about who owns their data and how it is used.
they would like. Players in the agricultural supply chain vary sustainability

INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE | 15


CONNECTIVITY AND IIOT TECHNOLOGIES
WHAT TECHNOLOGIES ARE YOU USING
HOW WELL IS THEDO
AGRICULTURE SECTOR IN YOUR IIOT-BASED SOLUTIONS
TO WHAT EXTENT YOU STRUGGLE WITH RELIABLE Those that do not have the right connectivity in WHAT TECHNOLOGIES ARE YOU USING IN YOUR
CONNECTIVITY
ADAPTING WITH
TO THE YOUR IOT DEPLOYMENTS AT
CONNECTIVITY DEPLOYMENTS?
IIOT-BASED SOLUTIONS DEPLOYMENTS? (%)
LEAST SOME OF THE TIME?(%) place will soon face a serious competitive
REQUIREMENTS OF IIOT?
challenge from any company with a solid
80 16
communications network behind it.
70
The research also investigated what types of
60
14
communication network were proving most 6
50
popular in the sector. The remoteness of certain
40 parts of the agricultural industries lends itself to a 7

30 greater use of satellite communication networks


20 so it is not surprising that 72 per cent said that 9

10 they used satellite to some extent, followed by


0 cellular networks (61 per cent) and fibre (49 per 10 41
Laggards Starters Progressives Leaders cent). Perhaps the most significant finding was the
All sectors average (750 respondents)
divergence in satellite use being a determinate of
whether they experienced connectivity difficulties.
Bluetooth Low Energy (BLE)
Overall, the agriculture sector showed a 82 per cent of respondents who do have reliable
healthy level of connectivity to enable connectivity use satellite to some degree, but the RFID
Industrial IoT, with some 60 per cent of proportion falls to 57 per cent who report LoRaWAN
respondents ranking in the progressive or connectivity struggles.
SigB
leader categories. However, looking into the
Moreover, Latin America stood out from other Sigfox
detail, especially the performance of
regions participating in this research on the
communication networks, it can be seen that ZigBee
connectivity issue. More than double (82 per
organisations that struggle with reliable No other technologies
cent) the respondents in Latin America reported
connectivity are significantly behind the
struggling to some degree with connectivity,
sector overall, with many having barely begun
compared to the overall response (40 per cent),
their journey into IIoT deployment.
giving some indication of why just 4 per cent from
When asked whether they ‘struggled with reliable the region have IIoT projects in the field. Again,
connectivity when it comes to successful IIoT like the rest of respondents who reported
deployment at least some of the time’, 40 per connectivity problems, Latin American
cent of respondents agreed. Whereas overall, organisations are behind their global competition
51 per cent of agricultural respondents had fully when it comes to satellite deployment and on
deployed or were trialling the deployment of IIoT, every measurement of IIoT deployment maturity.
this figure drops dramatically to just 4 per cent for
It is clear that OEMs are placing their bets on
those saying that they had connectivity issues.
satellite connectivity to help them overcome their
The difference is stark in a number of areas –
connectivity gaps, and more so than the other

72 %
88 per cent of those that could be classed as
subsectors that make up the agriculture industry.
‘connectivity strugglers’ said that it was
Almost all of OEMs (94 per cent) believe that
disrupting their ability to take advantage of
satellite is essential for IIoT, primarily because
the technology (compared to just 10 per cent
these companies report valuing network coverage will use satellite technology to
of the overall sample).
above all other attributes. When you consider how support their IIoT projects
On nearly every measurement, whether it is the research has shown significance of satellite to
access to skills and expertise, forecasted cost reliable connectivity this should not be surprising.
savings and impact on turnover, or planned
Over a third of respondents (34 per cent) are
investment in digital transformation – those who
using Bluetooth Low Energy to support their IIoT
struggle with connectivity are at a serious
disadvantage and can be considered laggards in
deployments, making it the most commonly-used
technology in the sector, followed by RFID (used
OEMs are placing their bets
their IIoT maturity. Getting the right connectivity
by 18 per cent). However, a broad range of other on satellite connectivity to
in place is fundamental to improving business
performance and grasping any of the
IIoT protocols are being used. One in ten (10 per
cent) are reliant on LoRaWAN, while 9 per cent
help them overcome their
opportunities of the fourth industrial revolution.
report that they are using SigB. connectivity gaps

16 | INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE


INVESTMENT AND ROI
WHAT TURNOVER INCREASE IS YOUR
WHAT TURNOVER
ORGANISATION INCREASE IS YOUR
EXPERIENCING/EXPECTING
HOW
WHAT WILL THEPLANNED
IS YOUR AGRICULTURE SECTOR
INVESTMENT IN IoT-BASED industries expected to invest over the same ORGANISATION
FROM TURNOVER
WHAT ITS USE OF EXPERIENCING/EXPECTING
IIOT-BASED
INCREASE SOLUTIONS?
IS YOUR
SOLUTIONS
INVEST IN THE
IN IIOT? NEXT THREE YEARS?
(%) timeframe. The investment picture also shows FROM
(%) ITS USE OF
ORGANISATION IIOT-BASED
LIKELY SOLUTIONS?
TO ACHIEVE THROUGH
ITS
(%) USE OF IIOT? (%)
significant variation across the different sub-
80 sectors. Those businesses involved in farming 20

20
70 and OEMs are showing bullish levels of
16
60 investment, at well over $1 millon, while the
16
50 forestry sector languishes behind on just over
12
40 $400,000. 12

30 These differences owe much to the size of 8

8
20 organisations surveyed but also, more
4
10 importantly, agriculture’s relatively low-tech
4
0 starting point. It of course stands to reason that
Laggards Starters Progressives Leaders a farm would spend less on technology than,
0
All sectors average (750 respondents) 0 Currently In 12 months In 3 years In 5 years
say, an oil company, though agriculture
Currently In 12 months In 3 years In 5 years
Farming
businesses should reassess the amount they
Farming
The level of investment in the agricultural spend on technology as they look to seek the Agriculture
sector is significantly lower than the levels Agriculture
benefits of a more digitally-enabled future.
seen in the other industries included in this
While sensors can be deployed in fields or on
report. With 80 per cent of agriculture
livestock to monitor basic parameters such as
businesses ranked as IIoT starters, the
soil moisture levels or animal welfare at relatively
industry is clearly at the early stages of its
low cost and to good effect, heavier duty IIoT
IIoT investment cycle, and if it is to capture
deployments hold the promise of more
the full value of IIoT solutions it must ramp
substantial rewards. Completely automating
up its level of investment to ensure
heavy machinery, like seed drills or crop
successful deployments.
harvesting machinery, for example, would reduce
However, the picture is more complicated than the sector’s reliance on manual labour, speed up
these figures would suggest and when viewing the rate of production and serve to maximise
agriculture’s investments in IIoT to date, and crop yields. These next-level IIoT deployments
those planned in future, as a percentage of

9%
come with a higher price tag, though the data
overall IT budgets, the sector appears in a better indicates that a higher spend on IIoT
light. Respondents invested 2 per cent of their IT technologies comes with a correspondingly high
budgets in IIoT over the last three years – a return on investment.
comparable figure to the overall sample – and of IT budgets will be spent on IIoT
Large scale farmers’ enthusiasm for IIoT, and
their planned investment over the next three over the next three years
higher level of investment, is reflected in these
years surpasses that seen in other sectors.
organisations’ expectations for IIoT’s
Agriculture respondents will devote 9 per cent
contribution to their turnover and costs. Over
(11 per cent in farming) of their IT budgets to IIoT
the next five years, farming businesses expect
through to 2021, which would indicate that the
IIoT solutions to help grow their turnover by over
sector is investing heavily in the technology.
16 per cent, well above the agriculture average Over the next five years,
Despite this, the absolute figures reveal a
different view. Agriculture businesses reported
figure of 14 per cent. In addition, farmers expect
IIoT solutions to help them save almost 20 per
farming businesses
that they expect to spend on average close to cent of their costs, ahead of the 18 per cent expect IIoT solutions to
$1 million on IIoT solutions in the next three
years, significantly below the average amount of
reported by agriculture respondents overall,
reflecting IIoT’s potential to help businesses in
help grow their turnover
over $5 million that respondents across all the sector operate with much greater efficiency. by over 16 per cent

INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE | 17


ENERGY DEMOGRAPHICS

RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)

14 19 36 49
22
Canada

23
USA

22
China
30
20
India
52 34
37 40
14

501-1,000 employees 1,001-3,000 employees Distribution Extraction Americas EMEA


3,001-5,000 employees More than 5,000 employees Exploration APAC

18 | INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY


ENERGY
MATURITY MODEL – DEMOGRAPHICS: Where IIoT has been implemented, energy
INMARSAT INDUSTRIAL IOT READINESS TOOL companies are primarily seeing the benefits in
N.B.: this question was not asked to respondents but has been areas such as improved health and safety,
calculated
WHAT from
IS THE ENERGY theirOVERALL
SECTOR’S responses according
IIOT READINESS? (%) to the maturity model environmental sustainability and efficiency. While
this is encouraging progress, the sector must
focus on developing new streams of revenue and
improving the profitability of production, if they
are to gain the full benefits of IIoT.

A chronic lack of skills still pervades the industry,


in part due to the cuts to staffing levels that were
made during recent leaner years, which must be
overcome if the energy sector is to make best use
of IIoT.

Another key roadblock to successful IIoT


deployments is security. While some energy
businesses are rightly concerned by the threat of
kidnappings or piracy attacks, which IIoT can play
a role in deterring, the respondents clearly see the
threat of IIoT networks exposing energy
infrastructure to the malicious intent of cyber-
criminals or hostile state actors.

From creating a more connected industry, to


radically improving health, safety and sustainability,
to developing new revenue generation
opportunities that will enable energy businesses to
ride the volatility of fluctuating production prices,
The energy industry is in an unprecedented extraction and drilling process, IIoT can enable
the respondents to our survey clearly recognise
state of transformation. Ever-increasing real-time process monitoring, predictive
that the potential for IIoT to radically transform the
pressure from governments, consumers and maintenance and automation, reducing the
energy industry is immense.
activists to reduce non-renewable energy number of staff needed on site to monitor
consumption and humanity’s impact on the production equipment.
environment is putting revenues, profits and
Energy distributors build and operate vast
margins under severe strain. With renewable
networks of pipelines, from which they can gather INMARSAT INDUSTRIAL IOT
energy uptake accelerating and innovations
datasets to monitor the integrity of pipes and READINESS TOOL
like electric vehicles gaining mainstream
deploy a rapid response if they detect a leak,
attention, traditional oil and gas businesses Our tool allows us to benchmark sectors,
through pressure monitoring sensors. IIoT sensors
face an uncertain future. organisations and industries against each
can also help to optimise supply and demand
forecasting, as well as pipeline operations. other based on their IIoT readiness.
The sector undoubtedly has a great deal to gain
by harnessing smart technologies such as IIoT,
The energy exploration and extraction businesses We asked our 750 respondents a series of
which promises to help it increase outputs and
that were surveyed in the report are still in the questions, with points attached to their
profitability. However, our research suggests that
early stages of their IIoT adoption and responses, scoring their IIoT development
while pockets of the industry – chiefly the
deployment. While many are at the trial stage (33 in six key areas:
distribution end of the market – are progressing
and 43 per cent respectively), just 3 per cent of
well towards IIoT, the majority of respondents are • Adoption • Skills
extraction and exploration businesses have fully
closer to the start of their journey. • Security • Data
deployed IIoT, as opposed to 14 per cent from
those organisations focused on distribution, which • Connectivity and • Investment
In the exploration phase, IIoT can help accelerate
should come as little surprise, given the growth IIoT technologies and ROI
and enhance seismic data acquisition and
analysis to improve production performance, of smart metering in the consumer end of Using the scores, we divided our respondents
leading to the faster extraction of gas or oil. In the the market. into categories indicating their IIoT maturity:
laggard, starter, progressive and leader.

INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY | 19


ADOPTION
WHAT ARE THE MOST IMPORTANT DRIVERS
WHAT ARE
FOR THE THE MOST IMPORTANT
DEPLOYMENT DRIVERS
OF IOT-BASED
HOW
WHICHMATURE IS THE ENERGY
OF THE BELOW SECTOR
STATEMENTS BEST DESCRIBES seen as critical for 50 per cent of energy WHAT
FOR AREDEPLOYMENT
THE THE MOST IMPORTANT DRIVERS FOR
OF IOT-BASED
YOUR
IN ORGANISATION’S
RELATION CURRENT STATUS
TO IIOT ADOPTION? (%) WHEN IT SOLUTIONS IN YOUR ORGANISATION? (%)
THE DEPLOYMENT OF IIOT-BASED SOLUTIONS IN
COMES TO DEPLOYING IoT-BASED SOLUTIONS?
exploration companies – whose remote and SOLUTIONS IN YOUR ORGANISATION? (%)
YOUR ORGANISATION? (%)
embryonic sites may lack the infrastructure
80 of fully-established operations or be located in
70
70
70 territories with political instability and conflict. 60
60
60
Driving deployment in the distribution sector 50
50 50
is improving resource efficiency within the 40
40 organisation (69 per cent) and gaining better 40
30
30 access to insights and data (57 per cent).
30
20 These two business activities are critical to the 20
20
10 effective and profitable distribution of energy,
10

0
enabling distributors to do more with less. 10
Laggards Starters Progressives Leaders 0
All sectors average (750 respondents) With energy extraction and exploration 0

efficiency

changes

safety

costs

security

to data/insights

productivity

engagement

premiums

delivery
businesses prioritising monitoring health and

efficiency

changes

safety

costs

security

to data/insights

productivity

engagement

premiums

delivery
operational
and and
safety (50 per cent and 61 per cent respectively),

service
physical
environmental
The energy sector is making solid progress

operational
resource

insurance
health

service
and environmental changes (58 per cent and

physical

workforce
environmental

customer
resource

insurance
health
in relation to IIoT adoption, with half of

IImproving
access

workforce
Improving

customer
53 per cent), the focus for these businesses is

Improving

Reducing
Improving

IImproving
respondents ranking in the IIoT progressive

access

Lowering
Improving
Improving

Reducing
clearly on the quick wins of IIoT deployment.

Greater

Increasing
Improving

Better
Monitoring

Lowering
category. Today, 44 per cent of energy

Greater

Increasing
Better
Monitoring
companies have deployed IIoT solutions to However, these projects are delivering results,
some extent, and while 84 per cent of these are with over a third (36 per cent) reporting that they Energy distribution
still in the trial phase, nine in ten expect to have have already realised improvements in health Energy distribution
Energy extraction
fully deployed IIoT solutions by the end of 2019. and safety, 34 per cent have improved the Energy extraction
Energy exploration
environmental sustainability of their operations, Energy exploration
It is interesting to note, however, that distribution
and while just 10 per cent of energy companies
companies are somewhat further along their IIoT
have successfully lowered their insurance
journey than those engaged in extraction and
premiums to date, a further 35 per cent
exploration. As the arm of an industry that is closest
expect to do so in future.
to the consumer, and has been developing smart
meter and smart grid technologies for a number of
years, this is to be expected. However it is clear that
energy companies further upstream have some
catching up to do in order to ensure the energy

90%
supply chain functions with complete
transparency and efficiency.

Nine in ten energy companies believe that IIoT


will be essential for them to gain a competitive believe that IIoT will be essential to
advantage, and a similar proportion (89 per gain a competitive advantage
cent) believe that they will be left behind without
IIoT, indicating the importance placed upon IIoT
in the sector.

The ability of IIoT solutions to improve the health


Improving the health and safety of staff, monitoring
and safety of staff, monitor environmental changes environmental changes and improving resource efficiency
and improve resource efficiency are key drivers
of IIoT amongst energy companies, though some
are key drivers of IIoT
interesting differences emerge beneath the surface.
Improving the security of sites, for example, was

20 | INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY


SKILLS
WHAT ADDITIONAL
WHAT ADDITIONAL SPECIFIC
SPECIFIC SKILLS
SKILLS DO
DO YOU
YOU
THINK YOUR
THINK YOUR ORGANISATION
ORGANISATION NEEDS
NEEDS TO
TO
IN YOUR
DOES THEOPINION,
ENERGY TOSECTOR
WHAT EXTENT DOES YOUR
HAVE THE By automating historically mechanical processes, WHAT ADDITIONAL SPECIFIC SKILLS DO YOU
ORGANISATION
SKLLS IT NEEDSHAVE
FORTHE
IIOTSKILLS
(%) TO MAKE THE MOST DELIVER
DELIVER
THINK IOT-BASED
IOT-BASED
YOUR SOLUTIONS?
SOLUTIONS?
ORGANISATION (%)
(%)
NEEDS TO
FROM IoT-BASED SOLUTIONS AT THE BELOW LEVELS?
companies focused on the exploration and
DELIVER IIOT-BASED SOLUTIONS? (%)
extraction of oil and gas stand to make
80 considerable gains, enabling them to extract staff
70
70

70 from potentially hazardous situations and speed 60


60
60 up the rate of production. However, realising these 50
50
50 benefits depends heavily on having access to
40
40 advanced technical support skills to architect 40

and manage these solutions – skills that are 30


30 30
currently out of reach for many in the sector.
20 20
20

10 This decline in skills can be correlated with recent 10


10
0
job losses suffered by energy producers, who in
Laggards Starters Progressives Leaders 0
the past may have had teams of staff available to 0
All sectors average (750 respondents)

skills

skills

skills

skills

skills

skills

skills

skills
analyse data and ensure cyber-security

Securityskills

scienceskills

supportskills

Planningskills

Decision-makingskills

Managementskills

serviceskills

managementskills
compliance but now find themselves short-

Security

Analytical/datascience

Technicalsupport

Planning

Decision-making

Management

Customerservice

Databasemanagement
Like most other sectors examined in this report, staffed and competing with other industries for

Customer
Analytical/data

Technical
the energy sector is lacking when it comes to data security expertise.

Database
the skills required to architect, deploy and
With limited internal resources to manage the
manage IIoT-based solutions.
challenges of IIoT deployment, it is no surprise to
Energy distribution
distribution
As is to be expected, this shortfall in skills is both see energy businesses reaching out to a growing Energy

inhibiting the rate of adoption, and limiting the number of disruptive, tech-driven start-ups, who Energy extraction
Energy extraction

success of IIoT initiatives once deployed. Around have established themselves as strategic partners Energy exploration
Energy exploration
a third (34 per cent) of energy respondents with the niche skills capable of delivering IIoT
identified a lack of skills as one of the biggest solutions.
barriers they have encountered in the adoption

51 %
The vast majority of energy companies are using,
of IIoT solutions, and 27 per cent stated that they
or planning to use, partners to develop and
lacked the skills to extract and use the data
manage their IIoT initiatives. Some 80 per cent of
generated by their IIoT solutions, as efficiently
respondents stated that they will use partners to
as they would like. of energy producers need to improve
some extent to develop their IIoT initiatives, while
Respondents in both distribution and extraction 72 per cent will use partners to manage them. their technical support capabilities to
sectors identified skills shortages in all areas of Without this assistance, they will struggle to get successfully deliver IIoT
IIoT deployment, with only around one in five their IIoT projects off of the ground.
stating that they have all of the skills they need to
devise IIoT strategies and manage them once
they are up and running.
In their efforts to acquire
However, some clear differences between these
new staff with skills in
parties emerge when we examine the specific skills disciplines such as data
required. Over half (56 per cent) of distribution
companies, for example, felt that they required
analysis and cyber-security,
additional data science skills to fully realise their energy companies face stiff
IIoT initiatives, considerably higher than the
41 per cent of extraction respondents that
competition from major
thought the same. technology companies

INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY | 21


SECURITY
WHAT CHANGES TO SECURITY HAS YOUR
ORGANISATION MADE, OR INTEND TO MAKE,
HOW
WHATMATURE
CHANGESISTOTHE ENERGYHAS
SECURITY SECTOR’S
YOUR Despite this, challenges persist and 99 per cent of WHAT CHANGES TO SECURITY HAS YOUR
ORGANISATION
APPROACH MADE/INTEND
TO IIOT TO(%)
SECURITY? MAKE TO ADDRESS IOT
ORGANISATION SECURITY
MADE, CONCERNS?
OR DOES (%)
IT INTEND TO
respondents report facing security challenges of
TO ADDRESS IoT SECURITY CONCERNS? MAKE, TO ADDRESS IIOT SECURITY CONCERNS? (%)
some sort. Around half cited the risk of external
80 50
cyber-attacks (48 per cent) and the potential for
70 IIoT data to be misused by employees (46 per
40
60 cent) as a risk, while 42 per cent were concerned
50 about the security of their networks.
30

40 Given the historical levels of threats in the industry


30 it would have been a fair assumption that the 20

20 sector would be well placed to deal with its security


10
10 challenges, though seven in ten (74 per cent)
agreed or strongly agreed that they should be
0 0
Laggards Starters Progressives Leaders doing more to beef up their protection against
All sectors average (750 respondents)
cyber-attacks. While this anxiety about cyber-
attacks is reported by all parts of the energy Investing in new security technologies

Respondents from the energy sector are more industry, energy extractors appear least prepared Creation of an internal IIoT security policy
confident than most in their ability to fend to deal with the challenge, with 85 per cent stating Training employees on IIoT
off the security threats posed by their IIoT there was room for improvement. Securing physical assets such as sensor nodes
deployments, and the steps to increase the
However, energy companies, are taking remedial Communicating to customers on the use of IIoT
security of IIoT-based solutions place the
action to address their vulnerabilities. 75 per cent Upgrading existing security technologies
sector just ahead of the IIoT security index.
of energy respondents reported that they were Hiring skilled staff
This level of maturity, while encouraging, masks working with partners to ensure the ongoing
Creation of an external IIoT security
some serious challenges for the sector. The energy security of their IIoT initiatives to some extent, policy for suppliers and partners
industry is one that has long been susceptible to while 55 per cent of extraction companies stated
cyber-attacks. It is a prime target for criminal that they would outsource the security of their
elements, though while in the past this may have IIoT solutions as much as possible (compared to
been for financial gain, the industry is increasingly just 31 per cent of distribution), in reflection of the
under threat from terrorists and rogue states. deeper skills shortages they face.

One of the most famous examples of an energy- Beyond this, looking at some of the specific
related security breach occurred in December 2015, actions taken to improve security, four in ten have

75
when hackers attacked the Ukrainian power grid upgraded their security technologies (43 per cent),
leaving 230,000 citizens in the dark by
compromising information systems of three energy
and a similar proportion has invested training for
employees and security policies. %
distribution networks.
There is good recognition among C-level execs
are working with partners to ensure
However, attacks on the sector are increasingly about the potential vulnerabilities of IIoT: 17 per
the ongoing security of their IIoT
common. A report in March 2018 from the cent of energy respondents (and 29 per cent of
initiatives
insurance and risk management group, Marsh distribution companies) say that CISOs (Chief
(Could Energy Industry Dynamics Be Creating an Information Security Officers) are leading their
Impending Cyber Storm?) revealed that about a IIoT projects, and they influence them in 38 per
quarter of respondents from the energy industry cent of cases – the highest reported level of CISO
knew that their companies had been hit by a
cyber-attack in the past year alone.
involvement of all the sectors in this report.
Energy companies are
As a sector that has long been concerned about
taking more remedial
the implications of network vulnerabilities, IT action than other sectors
managers within the energy industry should be
well aware of the security pitfalls of IIoT and
to address security issues
therefore be able to mitigate the risk. related to IIoT

22 | INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY


DATA USAGE
WHY DO YOU THINK YOUR ORGANISATION
IS NOT ABLE TO USE THE DATA COLLECTED
HOW
HOW DO YOU/WILLISYOU
ADVANCED THEUSE THE DATA
ENERGY how to best manage the vast customer data sets WHAT CHALLENGES DOES YOUR ORGANISATION
COLLECTED THROUGH YOUR
SECTOR’S APPROACH ORGANISATION’S
TO IIOT DATA? (%)
FROM YOUR IOT SOLUTIONS AS EFFECTIVELY
FACE IN USING DATA AS EFFECTIVELY AS
IoT-BASED SOLUTIONS? that grid management and smart metering
AS IT COULD?
POSSIBLE? (%) (%)
systems are furnishing them with.
80 50

A lag between the data being collected and it being


70
available is another pressing issue that needs to be 40
60
addressed, with 40 per cent of energy companies
50
overall and almost 49 per cent of distribution 30

40 companies citing this as a challenge to being


30 able to use their data effectively. As much of the 20

20 data generated by IIoT is important for providing


10
10 real-time insight, this inability to take data and
make it actionable, say to redivert power in the
0 0
Laggards Starters Progressives Leaders grid, stands as a major barrier to the effectiveness
All sectors average (750 respondents)
of IIoT implementations in the sector.
Data is only available to certain departments
The security challenges reported go some way involved in the IIoT deployment
The majority of energy respondents fall into
to explain why access to IIoT-generated data is There is a lag between data collection
either the laggard or starter categories
heavily restricted in the sector. Taking extraction and it being available
when it comes to their approach to using IIoT
companies as an example, just 3 per cent of Security/privacy concerns
data. While these results are broadly in line
respondents stated that data was readily Data is stored in an unusable format
with the overall sample, it is clear that many
available to anyone within the organisation to
in the sector haven’t yet worked out how to We don’t have the skills to extract/use data
access and use, with 28 per cent reporting that
use the data generated by their IIoT solutions it was strictly the preserve of the IT department
There is such a large volume of
data we struggle to utilise it
to the best effect; though this improves and senior management.
toward the distribution end of the chain.
By their own admission, it is this restriction of
Over half of distribution companies expect to use access that is preventing many organisations
the data generated by their IIoT solutions to from using their data as effectively as they could
monitor and improve productivity (57 per cent) be, with 40 per cent identifying this is a barrier.
and identify cost-saving opportunities (53 per
cent). Somewhat understandably, extraction Respondents report that they have, on average
companies are chiefly concerned with the over 2,000 IIoT sensors in the field, each of
opportunity to use IIoT data to better monitor which will be a valuable source of real time
business intelligence. However, while the sector
environmental changes (38 per cent) and to
has great ambitions for its IIoT data, until these
improve health and safety (43 per cent).
challenges are resolved, their initiatives will
It is notable that 10 per cent of energy struggle to meet their full potential.
respondents – and 17 per cent of those from 10 per cent of energy
energy exploration – have no plans to use their
data at all. With these companies not unlocking
respondents – and 17 per
the value of the potential insights from their cent of those from energy
accumulated data, it isn’t yet the new oil.
exploration – have no
However, despite their intentions, it is clear that
there are a number of barriers that stand in the way
plans to use their data at
of energy companies’ ability to use it effectively. all. With these companies

33%
Security is just one of the challenges that must be
navigated – 33 per cent of energy respondents
not unlocking the value of
overall cited concerns about the security of the the potential insights from
data they capture. Interestingly, fears about the
misuse of data were the most pronounced in cited concerns about the security
their accumulated data, it
distribution companies, who are grappling with of the data they capture isn’t yet the new oil

INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY | 23


CONNECTIVITY AND IIOT TECHNOLOGIES
WE STRUGGLE WITH RELIABLE
CONNECTIVITY WHEN IT COMES TO
HOW WELL
TO WHAT IS THE
EXTENT DOENERGY SECTORWITH RELIABLE
YOU STRUGGLE Satellite is playing a critical role in enabling DOES YOUR ORGANISATION STRUGGLE WITH
ADAPTING TO WITH
CONNECTIVITY THE CONNECTIVITY
YOUR IOT DEPLOYMENTS AT SUCCESSFUL IOT DEPLOYMENTS (%)
RELIABLE CONNECTIVITY WITH ITS IIOT
LEAST SOME OF THE
energy extraction businesses to transmit IIoT
REQUIREMENTS OF TIME?
IIOT? (%) DEPLOYMENTS? (%)
data from remote locations. 70 per cent of these
80 organisations stated that satellite was essential
100

70 for delivering their IIoT-based solutions, while on


80
60 average 38 per cent of IIoT data was transmitted
50 via satellite within these organisations –
60

40 considerably higher than satellite usage seen in


the energy distribution market (where this figure
30 40
sat at 25 per cent).
20
20
10 However, satellite is just one part of the
0
connectivity mix, and most organisations will find
0
Laggards Starters Progressives Leaders themselves using satellite in conjunction with a
All sectors average (750 respondents)

Energy distribution

Energy extraction

Energy exploration
range of cellular, fibre and radio networks to
support their IIoT deployments. Fibre is playing a
Energy respondents are – generally speaking particularly significant role in the connectivity
– able to secure the reliable connectivity they mix, with 57 per cent of respondents citing it as
need to support their IIoT initiatives. Just a key to supporting their IIoT networks, with radio
Strongly agree
quarter of respondents identified connectivity networks following close behind with 54 per cent,
Agree
as one of the biggest challenges facing their cellular on 49 per cent.
IIoT deployments and only around a third Disagree
Connectivity is, however, just one part of the
(32 per cent) thought that connectivity issues Strongly disagree
picture as the effectiveness of IIoT initiatives
could hold them back – numbers that are
depends upon users’ ability to take the data
significantly lower than those reported by
generated by sensors and action it to drive better
other sectors.
business outcomes. This is where the new wave of

42%
However, looking deeper at the subsectors that wireless data collection technologies, which
we surveyed, we can see marked differences, with enable edge processing and real time data
some achieving better connectivity levels than routing, come in to the frame and bring these
others. Distributors led the way here, a trend that solutions to life. It is notable then, that over a of energy companies struggle to
can in some part be attributed to their in-built third (37 per cent) of energy companies are not access reliable connections for
advantage in accessing the necessary using any such technologies at all. their IIoT deployments
connectivity for their IIoT deployments via grid
Where they are being deployed, however, RFID
systems and their distribution linking them to
came out as the most commonly-used in the
connected urban areas.
sector, selected by 30 per cent of respondents to
On the other hand, extraction and exploration support their IIoT initiatives, followed by
As IIoT deployment
companies struggled more with their connectivity Bluetooth Low Energy (BLE) (20 per cent). accelerates, extraction
levels, which no doubt factors into the relatively LoRaWAN is particularly popular amongst the
low levels of IIoT adoption in these segments of energy distributors we surveyed, with 16 per cent
businesses will have
the market. 43 per cent of extraction businesses using the technology, compared to just 8 per an ever-increasing
stated that connectivity was one of their biggest cent of extraction companies.
IIoT challenges – significantly higher than the 14 demand for reliable data
per cent of distribution companies that thought transmission, and it is
the same. Additionally, over half (51 per cent) of
extraction respondents reported that they satellite connectivity that
struggle to access reliable connections. will meet this demand

24 | INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY


INVESTMENT AND ROI
WHAT PROPORTION OF YOUR
WHAT PROPORTION
ORGANISATION’S OF YOUR
COSTS ARE GOING TO
HOW WILL
WHAT THEPLANNED
IS YOUR ENERGY INVESTMENT
SECTOR IN IoT-BASED Cost savings are also high on the agenda, and ORGANISATION’S COSTS
WHAT OPERATIONAL COSTOF
BE SAVED FROM ITS USE ARE GOING TO
IIOT-BASED
SAVINGS AND
SOLUTIONS IN THE
INVEST IN IIOT? (%)NEXT THREE YEARS? BE SAVED FROM
SOLUTIONS
TURNOVER ANDITS
INCREASES USE
WHAT OF IIOT-BASED
ISTURNOVER
YOUR ORGANISATION
energy respondents expect to shave around
SOLUTIONS
LIKELY
INCREASES AND
TO ACHIEVE
DO YOUWHAT TURNOVER
THROUGH
EXPECT ITS USE OF IIOT?
TO ACHIEVE? (%)(%)
19 per cent off of their operating costs from
INCREASES DO YOU EXPECT TO ACHIEVE? (%)
80 their use of IIoT within the next five years.
20
20
70 Such a saving could be a boon for oil companies
16
60 in particular, enabling them to streamline their
16

50 operations and insulate themselves from the


12
impact of commodity price shocks in the sector.
40 12

30 The high level of cost saving that the energy 8


8
20 industry expects from its IIoT deployments reflects
4
10
the key drivers influencing the development of IIoT
4
solutions. Improving resource efficiency ranked
0 0
Laggards Starters Progressives Leaders as the highest-rated driver for IIoT deployments
All sectors average (750 respondents) 0 Currently In 12 months In 3 years In 5 years
(60 per cent), with reducing costs in business
Currently In 12 months In 3 years In 5 years
operations (48 per cent) also motivating many Average cost savings
Average cost savings
The current and planned investment in IIoT- energy businesses to develop and deploy IIoT. Average turnover increase
based solutions by energy respondents points Average turnover increase
While the potential for IIoT to improve the efficiency
to a higher level of maturity than witnessed in
of operations and cut costs is well understood,
all of the sectors in this report, with 80 per cent
energy businesses should also be investing in this
of respondents falling into the IIoT progressive
potentially revolutionary technology to develop
or IIoT leader category. Respondents expect
new streams of revenue. Energy businesses cannot
to invest an average of $4 million in IIoT
go on operating as they have before, with the price
initiatives over the next three years, amounting
of oil unlikely to reach the heady days of $140
to a not insignificant 9 per cent of their overall
barrel, so new streams of revenue will be essential.
IT budgets.
However, just 3 per cent and 6 per cent of energy
There are, however, clear differences in the planned
extraction and exploration businesses are using IIoT
spend on IIoT at a subsector level. Energy
to generate new revenue streams, while 27 per cent
distributors expect to devote 12 per cent of their
of distribution business are doing so. This perhaps
IT budgets to IIoT over the next three years, around
explains the lower expectations in the upstream for
double the amount of those involved in extraction
turnover increase due to IIoT, while also reflecting
and exploration (6 per cent respectively).
an inability to analyse the data they have.
While smart grids will fundamentally change

11 %
the way that energy is consumed, there is
significant opportunity for IIoT further upstream
at the point of production. This disparity in
spend therefore suggests that those involved in
increase in turnover expected
extraction and exploration are limiting the scope
over the next five years due to IIoT
of their transformations.

This plays out in the data when we look at how


respondents expect IIoT technologies to impact Upstream energy
their revenues. Distribution companies expect
their investments in IIoT to deliver an additional
businesses should look
11 per cent to their turnover over the next five beyond cost savings and
years; extraction companies by contrast expect
to increase their revenues by 8 per cent
follow the lead of their
during the same timeframe. While this is still a downstream counterparts,
respectable figure, it does beg the question of
what these companies could achieve by upping
investing in IIoT to develop
their investments in IIoT. new streams of revenue

INDUSTRIAL IOT ON LAND AND AT SEA: ENERGY | 25


MARITIME DEMOGRAPHICS
RESPONDENTS BY FLEET SIZE RESPONDENTS BY REGION (%)
15
Germany
Vessels Total Shipping Fishing

1-10 40% 25% 79% 25


Greece

11-20 28% 33% 15%

21-30 16% 20% 6% 20


Japan
31-50 11% 15% 0%
6 38
51+ 6% 8% 0%
55
Average fleet size 19 23 8
Americas EMEA
Base 125 92 33 APAC

26 | INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME


MARITIME
INMARSAT INDUSTRIAL IOT READINESS TOOL maritime world where the class societies
enforcing safety standards are trialling drones to
WHAT IS THE MARITIME SECTOR’S OVERALL IOT READINESS? (%) support ship inspections, where shipboard CCTV
monitoring brings clear benefits for the safety
and security of crew and cargoes alike, and
where the digital platforms used for weather
forecasting and distress alerts are joining IIoT.

Nevertheless, full-blooded maritime commitment


to IIoT-based solutions will also be driven by the
competitive edge established by the ‘IIoT
leaders’, identified here as representing a larger
than anticipated segment of respondents. While
shipping has more than its fair share of IIoT
‘laggards’, a significant portion of respondents
overall can be seen as recognising the digital
opportunities offered to cut costs. As the data in
our research indicates, key areas for IIoT-based
solution deployment have been identified for the
coming months and years. It is also clear, not
only that some maritime companies are not
responding to the increasing digitalisation, but
that industry strategists and managers have
plenty of work to do to prepare procedures,
skillsets and security to take best advantage of
the opportunities on offer.

With over 90 per cent of world trade carried We will also address the challenges inhibiting
by sea 1, shipping sentiment is continuously adoption, including lack of in-house skills and
influenced by other stakeholders in the global industry knowledge, but also entrenched
supply chain, including regulators. Today, ambivalence towards new technologies.
INMARSAT INDUSTRIAL IOT
over-capacity in the container market, slower
Specific attention will be paid to ‘gateway’ IIoT- READINESS TOOL
growth in demand for raw materials, soft
based solutions which simultaneously meet
tanker rates and idle offshore tonnage Our tool allows us to benchmark sectors,
regulatory and cost efficiency requirements.
co-exist with market positives that include organisations and industries against each
For example, as further International Maritime
new northerly sea routes, the rise of liquefied other based on their IIoT readiness.
Organization rules loom, limiting emissions from
natural gas and demand for cruise tourism.
ships and ushering in an era of new more
We asked our 750 respondents a series of
Nevertheless, the consequences of the global expensive fuels, IIoT-connected shipboard
questions, with points attached to their
financial crisis of 2008, the oil price slump from sensors provide a ready answer to monitor,
responses, scoring their IIoT development
2014 and tightening environmental regulations report and verify fuel use. Today, 65 per cent of
in six key areas:
continue to frame the maritime narrative, with ship owners have or are trialling IIoT-based fuel
owners under pressure to cut costs and consumption monitoring, with a further 9 per • Adoption • Skills
emissions but enhance safety. cent to do so within the next 12 months. • Security • Data
• Connectivity and • Investment
In the following pages, we shall explore how It is important not to overplay the ‘compliance’
IIoT technologies and ROI
IIoT-based solutions offer the maritime industry card, given that around half of the maritime
a straightforward way of ‘getting its house in respondents in the current study say either they Using the scores, we divided our respondents
order’ in response to rising environmental do not aim at or do not expect greater into categories indicating their IIoT maturity:
concerns, their use to enhance health and compliance as an outcome of adopting IIoT laggard, starter, progressive and leader.
safety, and their potential to improve efficiency. solutions. However, owners today inhabit a

1
www.business.un.org/en/entities/13 INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME | 27
ADOPTION
PLANNED ADOPTION OF SPECIFIC
PLANNED
IoT-BASEDADOPTION OF SPECIFIC
APPLICATIONS
HOW MATURE IS THE MARITIME SECTOR reporting: 47 per cent of respondents already use IoT-BASED APPLICATIONS
IN WHAT AREAS WILL YOUR ORGANISATION
TORELATION
IN WHAT EXTENT DOADOPTION?
TO IIOT YOU STRUGGLE
(%) WITH RELIABLE IIoT-based solutions to monitor fuel use rising to ADOPT IIOT-BASED SOLUTIONS? (%)
CONNECTIVITY WITH YOUR IOT DEPLOYMENTS AT
LEAST SOME OF THE TIME? 100 per cent by 2023. In fishing, the regulatory
requirement comes from the need for fishers 100%
80 100%
to demonstrate that catches are from
70 80%
sustainable sources.
80%
60
Safety is also a key factor in IIoT-based solution 60%
50
adoption. Cutting marine insurance premiums was 60%
40
cited by 70 per cent of respondents as one of the 40%
30
most important drivers for adoption, for example. 40%

20 Again, 45 per cent of shipping respondents 20%


20%
10 (excluding fishing) use wearable technology for
0 tracking, while 39 per cent intend to do so within 0%
Laggards Starters Progressives Leaders 0%
two years.

wearables

monitoring

of assets

management
and and
optimisation

usage

automation

management
All sectors average (750 respondents)

tracking

Energy/fuel

as as
suchsuch
wearables

monitoring

of assets

management

optimisation

usage

automation

management
tracking
tracking

Energy/fuel
Indeed, the 1.6 million seafarers working, resting

equipment
tracking
controls
Employee
Shipping’s notorious ambivalence towards new

monitoring
through

equipment
consumption
and wanting to connect IIoT-based solutions from

process
controls

Asset
route
Employee

monitoring

device

security
through
technology is today characterised by a

consumption

process
Asset
remote locations represent another variable

route
areaarea

Monitoring
device

security
willingness by some to engage with predictive

Business
Smart

Monitoring
peculiar to maritime: connectivity is a welfare issue

Smart
WideWide

Business
remote diagnostics, automated processes and

Smart

Smart
within the Maritime Labour Convention and is also 2018
blockchain, while others take regulatory
material to choosing an employer. Today, 25 per 2018
compliance as their investment cue. 2019
cent of the maritime industry obtains health and 2019
2020
Thus, shipping’s ‘conservatism’ is belied by the safety benefits through IoT solutions, while 56 per
2020
significant group of maritime respondents cent expect to do so in the future. Our research 2023
2023
identified as IIoT ‘leaders’ in our research. Some shows ‘health and safety’ as shipping’s second
34 per cent see themselves as having ‘fully most commonly cited driver for adopting IIoT-
deployed’ IIoT-based solutions, a proportion that based solutions.
puts maritime ahead of other industries such as
However, the maritime sector’s decade-long
agriculture, energy and mining.
fixation with cost is also of central importance.
At the same time, maritime also finds a home for Some 51 per cent of respondents say the potential
the group which represents the largest rump of to generate new revenues does not figure in their

70
IIoT ‘laggards’ compared with the other sectors we thinking when considering IIoT solutions, while 75
interviewed, despite the fact that IIoT technologies
hold much promise for the sector.
per cent have or expect to realise cost savings.
One technology identified is IIoT-based route
%
optimisation, which 57 per cent of owners are
Driving the ‘leaders’ is the need for ships to be
operating or trialling, rising to 66 per cent say cutting insurance premiums
more cost efficient, cleaner and safer than ever
excluding fishing. Respondents suggest that is one of the most important
before, with 56 per cent of maritime respondents
IIoT-based solutions will yield greater automation adoption drivers
using or trialling smart asset monitoring. For the
(40 per cent), achieve greater productivity (80 per
moment, fishing lags marginally behind
cent) and improve decision-making (81 per cent).
commercial shipping, but the disparity may be
short-lived: 57 per cent of the 33 fishing Nevertheless, even in the case of costs,
organisations polled envisage uptake over the expectations appear divided: while 33 per cent of
Restrictions on emissions
next 24 months. maritime respondents believe that IIoT solutions are driving owners to
will bring 10-20 per cent savings within five years,
Regulation is playing its part. In shipping,
14 per cent believe that – even then – they will
monitor fuel consumption
restrictions on emissions are driving owners to
monitor fuel consumption using electronic
bring no savings at all. using electronic reporting

28 | INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME


SKILLS
DOES THE MARITIME SECTOR HAVE THE In all other areas, the maritime industry does not TO WHAT EXTENT DOES YOUR ORGANISATION
TO WHAT
SKILLS EXTENT
IT NEEDS DOIIOT?
FOR YOU STRUGGLE
(%) WITH RELIABLE mark itself out as ‘behind’ comparable sectors in HAVE THE SKILLS TO MAKE THE MOST FROM
CONNECTIVITY WITH YOUR IOT DEPLOYMENTS AT
LEAST SOME OF THE TIME? terms of the skills necessary to implement IIoT- IIOT-BASED SOLUTIONS? (%)
based solutions. However, it should be noted that
80
53 per cent of respondents suggest additional
70
security skills would be useful – a high number in
60 absolute terms only diminished in relative terms
50 by the extraordinary weight given to this
40 indicator by mining respondents.
30
In maritime, individuals or small teams within an
20 owner company can have unusually strong
10 decision-making power when it comes to
0 committing to IIoT-based solutions, but the
Laggards Starters Progressives Leaders
All sectors average (750 respondents) maritime sector also self-selects itself for its IIoT
‘laggard’ tendencies: lack of in-house skills is its
A sector where individuals or small teams can most frequently cited barrier to adoption.
have unusually strong decision-making power, Respondents attribute a lack of skill in
which also acknowledges its own IIoT ‘laggard’ management (41 per cent), in strategy (42 per
tendencies, is likely to benefit from not only cent) and in implementation itself (50 per cent)
enhancing, but importing and sharing as reasons why maritime organisations are not
new skills. making the most of IIoT-based solutions..

From the 1970s onwards, elements of the The truth is that much of the technical expertise
maritime sector have bemoaned skills erosion at formerly held by owners has been outsourced to
sea, identifying a widening gap between ship managers and equipment suppliers. A fuller
advancing technology and the skillsets available picture when it comes to skills emerges after
to handle it. Nor have the efforts of regulators to considering that marine equipment can
harmonise technology standards been universally contribute 70 per cent of the value of a new ship.
welcomed: the phase in of mandatory electronic
In reality, it has been suppliers – rather than
chart data information systems is only one
owners – who have made much of the running on
example of how well-meaning regulation ‘freezes’
connectivity, big data analytics and application-
technical progression before the full
triggered bandwidth to support remote
consequences for safety at sea have
equipment monitoring, diagnostics and
been established.
preventive maintenance. In the current study, 68

42%
IIoT-based solutions can be deployed to improve per cent of maritime respondents said that they
safety, environmental performance and efficiency would use an external partner to facilitate ‘some’
at sea, whether through capturing seafarer or ‘as much as possible’ of their efforts to
activities in real time, fuel use monitoring, or the develop IIoT-based solutions.
believe their organisations would
analysis of shipboard data for diagnostics
benefit from additional IIoT skills
purposes. However, the most frequently cited
shortcoming identified when it comes to delivering
IIoT-based solutions (in 56 per cent of cases)
relates to decision-making skills. Maritime also
identifies itself as behind the curve when it comes
Suppliers – rather than
to planning skills, where 42 per cent of owners – are making the
respondents believe their organisations would
benefit from additional skills against 37 per cent
running on connectivity
across all respondents surveyed. and big data analytics

INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME | 29


SECURITY
HOW MATURE IS THE MARITIME SECTOR’S While the threat to cyber-security may not WHAT ARE THE BIGGEST SECURITY CHALLENGES
TO WHAT EXTENT DO YOU STRUGGLE WITH RELIABLE
APPROACH TO IIOT
CONNECTIVITY WITHSECURITY? (%)
YOUR IOT DEPLOYMENTS AT principally derive from targeted attacks, 72 per cent ASSOCIATED WITH THE USE OF IIOT-BASED
LEAST SOME OF THE TIME? of maritime respondents nonetheless either agree SOLUTIONS IN YOUR ORGANISATION? (%)

80
or strongly agree that their organisation’s processes
to combat theft or malicious damage to hardware,
70
software or the information on them could be
60
stronger. Meanwhile, 53 per cent believe that more
50
security skills would help deliver IIoT-based solutions.
40
However, maritime is significantly behind the curve
30
when it comes to addressing its own security
20
skillsets: only 37 per cent of respondents report
10 initiatives to improve security training, with only 25
0 per cent working on new IIoT security policies and
Laggards Starters Progressives Leaders
All sectors average (750 respondents) just 18 per cent using skilled security staff.

One reason for relatively low activity to address


Cyber-security has become a central concern for
security vulnerabilities in the maritime sector may be
the maritime industry due to digitalisation and
that 56 per cent of respondents say that the Chief
greater exploitation of IIoT increases the risk.
Information Security Officer (CISO) is simply not
Shipping’s vulnerability to cyber-crime was involved with the organisation’s IIoT initiatives. While
highlighted by the NotPetya virus in June 2017, 32 per cent of respondents answering in this way
whose impact is estimated to have cost one of the think that individual should be, a remarkable 24 per
largest shipping groups in the world $50 million. Its cent think that the CISO does not need to be
spread may explain why cyber-security fears in the involved in IIoT-based solution development at all!
current research focus on inward-facing matters
Further analysis of data indicates that 77 per cent of
such as data storage methods (55 per cent), poor
maritime respondents are identifiable as ‘laggards’
network security (50 per cent) and potential
or ‘starters’ when it comes to changes made or
mishandling/misuse of data (44 per cent), rather
intended to address IIoT security concerns.
than targeted attacks (39 per cent).
Meanwhile, the better informed maritime
In fact, some 87 per cent of maritime respondents
respondents appear to be putting their faith in
either strongly agree or agree that their
IIoT-based smart security management: while no
organisation’s processes to protect against data
respondent reports having IIoT-based smart
mishandling could be improved. Whether justified or
security management and only 2 per cent are
not, maritime also counts itself as one of the least
trialling such an approach, 34 per cent say they
exposed to external security challenges that might
will deploy within the next 12 months.
emanate from supplier or partner data regulation
and compliance requirements (16 per cent of
respondents) when measured against other sectors.

Cyber-security fears focus on inward-facing


matters such as data storage

30 | INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME


DATA USAGE
HOW ADVANCED IS THE MARITIME SECTOR’S The finding suggests that a greater maritime HOW ARE YOU INTENDING TO USE THE DATA
TO WHAT EXTENT DO YOU STRUGGLE WITH RELIABLE
APPROACH TO IIOT DATA? (%)
CONNECTIVITY WITH YOUR IOT DEPLOYMENTS AT
appetite for IIoT-based solutions will emerge if COLLECTED THROUGH YOUR ORGANISATION’S
LEAST SOME OF THE TIME? more data is delivered in real time, given that the IIOT-BASED SOLUTIONS? (%)
maritime sector says it is also collecting data
80
with the aim of boosting productivity (38 per
70
cent) and better managing stocks/assets (36
60
per cent). It should certainly allow the startling 12
50 per cent of maritime respondents who say they
40 are collecting data without any plans for it to
30 consider better information use.
20 The fact that an above average 34 per cent of
10 maritime respondents (29 per cent on average)
0 identify themselves as lacking the skills to
Laggards Starters Progressives Leaders
All sectors average (750 respondents) extract/use data and 10 per cent profess not to
know who has access to data collected surely
Befitting an industry where seafarers rely on offers further impediments to widespread IIoT-
safe ships and operations for their survival, based solution adoption. However, this lack of
maritime respondents most frequently cite awareness does not appear to be related to a
the monitoring and improving of health and conscious lack of sharing. While 31 per cent of
safety as their reason for collecting the data maritime respondents say IIoT-based data is
usable in IIoT-based solution. only available to departments involved in IIoT
deployment, a lower 21 per cent say that such
However, the pressures being exerted by costs
data is restricted to senior management
and environmental considerations are also fully
and IT departments.
apparent: where 43 per cent of respondents use
or will use data for health and safety, cost saving
opportunities and environmental monitoring
(both 40 per cent) are close behind.

What research makes clear, and of particular


significance for the current report, is that the
maritime audience sees lack of timeliness in data
availability as the most important single obstacle
to successfully optimising IIoT-based solutions.

43
Asked why their organisation was not able to
Lack of timely data
make best use of data collected from IIoT-based
solutions, 51 per cent of maritime respondents availability is frustrating %
blamed the time lag between collection and
availability for use. This was 11 per cent ahead of
success for IIoT-based use or will use data to improve
any other explanation. solutions health and safety standards

INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME | 31


CONNECTIVITY AND IIOT TECHNOLOGIES
HOW WELL IS THE MARITIME SECTOR ADAPTING TO The pre-eminence of maritime satellite services WHICH CONNECTIVITY TYPE IS MOST IMPORTANT
TO WHAT EXTENT DO YOU STRUGGLE WITH RELIABLE
THE CONNECTIVITY
CONNECTIVITY WITHREQUIREMENTS OF IIOT? (%)
YOUR IOT DEPLOYMENTS AT overall is further demonstrated as respondents TO YOUR IIOT DEPLOYMENTS? (%)
LEAST SOME OF THE TIME? rank the networks supporting IIoT connectivity.
80
Here, satellite networks are ‘number 1’ by some
distance, claiming 51 per cent first ranking by
70
respondents, with VSAT achieving 22 per cent
60
and radio networks 21 per cent.
50
Network coverage, security and cost were the
40
most frequently cited considerations
30
determining connectivity choice for their IIoT-
20
based solutions.
10
The dominance of established satellite networks
0
Laggards Starters Progressives Leaders in the maritime space, and the collection of
All sectors average (750 respondents) Satellite Radio networks
vessel performance data also accounts for the VSAT Satellite Fibre networks
low uptake of maturing technologies that Don’t know
Given its global presence and the fact that ships
support IIoT-based solutions. Some 50 per cent
are increasingly using satellite connectivity for
of maritime respondents (45 per cent in shipping
operational efficiency, crew welfare and safety it
and 64 per cent in fishing) do not use any other
is perhaps no surprise that the maritime sector
technology, while a further 16 per cent had no
does not strongly identify connectivity issues as
knowledge of any alternative technology used.
impediments to IIoT-based solution uptake.
Technologies such as LoRaWAN, BlueTooth,
Only 20 per cent of maritime respondents cite
Sigfox, SigB and ZigBee are currently making
connectivity as a barrier to adoption of IIoT-
little impression, although RFID is playing a role,
based solutions within their organisation – lower
predominantly in asset tracking and port-side,
than any other sector. The finding is of
with 16 per cent of maritime respondents using
significance because maritime is the sector
the solution, rising to 30 per cent among
most reliant on satellite connectivity for its
Japanese respondents.
IIoT-based solution adoption. No respondent at
all disagreed with the proposition that satellite
connectivity is ‘providing crucial support’ for
their IIoT communications networks.

51 %
Some 69 per cent of maritime respondents say
they rely on satellite connectivity to support
their IIoT-based solutions, against 66 per cent
using radio networks. Perhaps most remarkable
rank satellite connectivity as
– although not to the industry itself – is the
‘number 1’ by usage
maritime sector’s high usage of VSAT. 41 per
cent of respondents use VSAT to support their
IIoT-based solutions, against an average VSAT
use across a range of industries of just 9 per
cent. One caveat is the distinction between
shipping and fishing, where VSAT is cited by
Maritime does not identify connectivity issues
50 per cent of shipping respondents but only as impediments to IIoT uptake
15 per cent of fishers.

32 | INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME


INVESTMENT AND ROI
HOW WILL THE MARITIME SECTOR INVEST The planned spend on IIoT places it as the number WHAT PROPORTION OF YOUR ORGANISATION’S IT
TO WHAT EXTENT DO YOU STRUGGLE WITH RELIABLE
IN IIOT? (%)
CONNECTIVITY WITH YOUR IOT DEPLOYMENTS AT one next generation technology that maritime BUDGET DO YOU EXPECT TO SPEND ON THE
LEAST SOME OF THE TIME? companies expect to invest in over the FOLLOWING DIGITAL TRANSFORMATION
coming period. TECHNOLOGIES OVER THE NEXT THREE YEARS? (%)
80
70 Respondents expect to spend more on IIoT than
60 they will on cloud computing and big data
50 analytics (each at 6 per cent) over the next three
years, further indication of the sector’s faith in IIoT.
40
30 However, there is some significant variation within
20 the average spend on IIoT, with around a quarter
10
of respondents (24 per cent) expecting to invest
over $3 million over the next three years, while 15
0
Laggards Starters Progressives Leaders per cent say they will spend less than $100,000
All sectors average (750 respondents)
over the same period. Although size of operation
will naturally dictate how much companies are able
Maritime businesses expect to invest
to – or need to – spend on the technology, this
considerable sums into IIoT over the next three
disparity once more demonstrates the variation in
years – generating an average figure per
adoption attitudes within maritime businesses.
respondent organisation of $2.5 million.
Plainly, not all maritime businesses have the same
It is worth considering that budgets for IIoT-based
R&D budgets, and a high proportion of maritime
solutions in the maritime sector go beyond pure IT
respondents envisage making use of turnkey
spending, given that the IIoT and ship connectivity
solutions in their forward-looking adoption
costs cut across the operations, safety and
projects. Some 64 per cent of respondents say
training budgets that often sustain adoption of
that they are using or plan to use external parties
new technologies.
to support some or as much as possible of their
If this is so, the maritime industry offers several or IIoT deployment strategies, while 48 per cent
dispersed points of entry for IIoT-based solutions, seek external help with management on an
over and above strategic decisions from ongoing basis.
senior managers.
Maritime businesses see IIoT solutions as able to
Respondents expect
Closer analysis of findings from the maritime help them save money, but are less convinced of to spend more on IIoT
their ability to generate new revenues. While the
sector nonetheless characterise the sector as
featuring a larger proportion of IIoT ‘laggards’ (18 cost savings are negligible today (2 per cent), this
than they will on cloud
per cent) and ‘starters’ (61 per cent) than other is expected to rise to 3 per cent within 12 months, computing and big
to 7 per cent within three years, and then sharply
industries, and a correspondingly smaller
proportion of ‘progressives’ (19 per cent against to 14 per cent by the end of five years. Revenues
data analytics (each
32 per cent overall). generated by IIoT-based solutions are expected at 6 per cent) over
to increase less rapidly, reaching 7 per cent in five
the next three years,

14%
years, compared to 1 per cent today.
further indication of the
sector’s faith in IIoT
average cost savings predicted
through IIoT-based solution use
within five years

INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME | 33


MINING DEMOGRAPHICS

RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)
11 18 19

23
Canada

17 35 20
Russia
14
25
S. Africa
23

32 20
37
12
14
48 25
Australia

500 or fewer employees (0%) 3,001-5,000 employees Copper Gold Americas EMEA
501-1,000 employees More than 5,000 Multi-commodity Bulk minerals (coal, bauxite, potash)
1,001-3,000 employees employees Iron ore Other APAC

34 | INDUSTRIAL IOT ON LAND AND AT SEA: MINING


MINING
MATURITY MODEL – DEMOGRAPHICS: their organisations, and many view the technology
INMARSAT INDUSTRIAL IOT READINESS TOOL as a way to become more profitable and to
N.B.: this question was not asked to respondents but has been operate more sustainably and responsibly.
calculated
WHAT from
IS THE MINING their
SECTOR’S responses
OVERALL according
IIOT READINESS? (%) to the maturity model
The level of investment set to be put into IIoT
development in the coming years supports the
idea that its usage will be accelerated. However,
our readiness tool reveals that there are some
clear leaders in the packs, with some mining
companies’ investment in and progress with
IIoT remaining negligible, while others surge
ahead. Naturally, companies with higher
turnovers are investing more, while
geographically those from North America – are
rapidly steaming ahead. For mining companies in
the likes of Australia, South Africa and Russia,
that appear to be lagging behind, this should
serve as a warning sign. Broken down by type,
meanwhile, the data suggests that iron ore mines
have taken an early lead on IIoT deployment to
accelerate the rate of production, reflecting the
increasingly pressurised steel market.

As the data in our research indicates, those


organisations that are perfecting their IIoT
strategies are already starting to reap the benefits
and the mining sector is already showing some
real promise. However, it is clear that many have
The mining data reveals the sector lags behind It was notable therefore that the top two drivers
some catching up to do.
other industries examined in this report. Our for adopting IIoT technologies were improving
IIoT readiness tool ranks the vast majority of health and safety across the organisation (68 per
respondents as either laggards or starters, cent) and improving the physical security of sites
with not a single respondent qualifying or the and assets (58 per cent), while the improvement
leader category overall. While this may seem of resource efficiency was third with 48 per cent.
surprising given some of the IIoT projects
The industry has been relatively slow to adopt
being developed by some of the major mining INMARSAT INDUSTRIAL IOT
of new technologies, preferring to stick to the
companies, our data found skills shortages READINESS TOOL
well-trodden path of tried and tested techniques.
and approaches to security and connectivity Our tool allows us to benchmark sectors,
And it may well be that wearables and site
precluded our respondents from classification organisations and industries against each
security are some of the most pressing areas to
in this category. use IIoT. But, as the pressure on margins other based on their IIoT readiness.
Ultimately, with little value to add to the continues, and the need to extract raw materials
commodities they seek, success in mining depends in a way that doesn’t cost the earth, harm the We asked our 750 respondents a series of
upon companies’ ability to extract raw materials environment or endanger personnel, increases, questions, with points attached to their
more efficiently and more cheaply than their it is becoming abundantly clear that radical new responses, scoring their IIoT development
competitors can. However, as mineral reserves approaches are needed to transform operations. in six key areas:
have depleted, mining companies have been led Encouragingly, there are some very positive signs • Adoption • Skills
to evermore remote and difficult-to-access and most respondents expect to make significant • Security • Data
locations to establish their operations and the progress over the next few years. Today, just • Connectivity and • Investment
cost of extraction has increased. It is here that 2 per cent of mining respondents have fully IIoT technologies and ROI
IIoT and other smart technologies can make a deployed any IIoT-based solutions; a figure
tangible difference, automating processes and Using the scores, we divided our respondents
that is set to climb to over half within a year.
upping the tempo of operations, making it into categories indicating their IIoT maturity:
There is near universal recognition among laggard, starter, progressive and leader.
critical to the future of the industry.
respondents in the promise that IIoT holds for

INDUSTRIAL IOT ON LAND AND AT SEA: MINING | 35


ADOPTION
PLANNED ADOPTION OF SPECIFIC
IOT-BASED APPLICATIONS (%)
HOW MATURE
WHICH IS THE MINING
OF THE BELOW SECTOR
STATEMENTS BEST DESCRIBES It is also clear that 2019 is set to be a year where IN WHAT AREAS WILL YOUR ORGANISATION
YOUR
IN ORGANISATION’S
RELATION CURRENT STATUS
TO IIOT ADOPTION? (%) WHEN IT ADOPT IIOT-BASED SOLUTIONS? (%)
COMES TO DEPLOYING IoT-BASED SOLUTIONS?
many trials in vehicular and asset tracking, among
other areas, come to fruition. 100
80
In terms of the benefits achieved by those who
70 80
have made or are trialling IIoT deployments,
60
greater automation (41 per cent), improving
60
50
health and safety (32 per cent) and improved
40 environmental sustainability (28 per cent)
40
30 rank highest. Overall, mining respondents have
20 achieved less from their IIoT deployments than 20

10 respondents in other industries, pointing to


0
the challenges they face and the nascent state 0
Laggards Starters Progressives Leaders of IIoT within the industry. However, there are
All sectors average (750 respondents)

through wearables

consumption monitoring

Smart monitoring of assets

vehicle/device management

and route optimisation

Monitoring product usage

Business process automation

Smart security management


Employee tracking

Energy/fuel

Wide area controls such as

Vehicular and asset tracking


high hopes for IIoT in the future for a number
of applications: greater physical security
The mining industry is in the early stages of IIoT (67 per cent), better decision making (66 per cent)
adoption with just 2 per cent of our respondents and increased staff productivity (64 per cent) the
having fully deployed an IIoT solution. However, top three.
a further 29 per cent are trialling IIoT solutions, 2018
The mining industry faces a wide range of
with the remaining 69 per cent planning to do so 2019
challenges as it adjusts to changing market
within the next two years, testament to the
conditions and seeks out new mineral deposits, 2020
importance placed on the technology amongst
and while these pose a threat to the sector’s 2023
R&D and innovation teams.
future prosperity, those companies that
While mining organisations lag behind other successfully harness digital technologies will
industries connected in the global production and be best placed to weather the storm.
supply chain, there is evidence they are beginning
to seriously consider the benefits that IIoT can bring
to the bottom line. 84 per cent agreed that IIoT will
revolutionise their organisation, and 79 per cent

84 %
agreed that the technology is essential for their
organisation to gain competitive advantage.

The priority forms of IIoT are focused on asset


tracking and smart monitoring, and the greater agreed that IIoT will
use of wearables to track employees. The health revolutionise their organisation
and safety dangers in the mining sector makes IIoT
an obvious choice to help make staff safer, and
the complexity of mining operations – vehicles,
engineering tools, and other devices needed for
Mining businesses expect IIoT to deliver improvements in
an effective site – makes getting detailed data health and safety and environmental sustainability, as
to create efficiencies an early win for many.
well as a raft of other benefits

36 | INDUSTRIAL IOT ON LAND AND AT SEA: MINING


SKILLS
WHAT ADDITIONAL SPECIFIC SKILLS DO
YOU THINK YOUR ORGANISATION NEEDS
IN YOUR
DOES THEOPINION,
MININGTO WHAT EXTENT
SECTOR DOES YOUR
HAVE THE Translating the theory of IIoT-enabled WHAT ADDITIONAL SPECIFIC SKILLS DO YOU
ORGANISATION
SKILLS IT NEEDSHAVE
FORTHE SKILLS
IIOT? (%) TO MAKE THE MOST TO DELIVER
THINK IoT-BASED SOLUTIONS?
YOUR ORGANISATION NEEDS TO
FROM IoT-BASED SOLUTIONS AT THE BELOW LEVELS? improvements into reality is clearly an area
DELIVER IIOT-BASED SOLUTIONS? (%)
where improvements will need to be made.
80 70
The research attempted to understand which
70 60
skills are most in need. The high level of concern
60
about data security seen elsewhere in our mining 50
50
data also came through when exploring skills
40
40 shortages. (Data security was the skill in greatest
30 30
demand) - 70 per cent said acquiring additional
20 security skills was a top priority. The challenges to 20

10 effectively interpret and use the data collected


10
0 also came through with 55 per cent saying that
Laggards Starters Progressives Leaders they need more people with an understanding of 0
All sectors average (750 respondents)
analytics and data science.
Security skills
The lack of skills sits at the root of most of the
Skills shortages in mining have been more Analytical/data science skills
major issues acting as barriers in the mining
pronounced across the board in our 2018
industry today, and is something that will only Planning skills
research when compared to the other industries
gradually improve over the next few years as IIoT Management skills (e.g. reviewing/managing progress)
surveyed. Only 9 per cent stated that they
matures as a technology with it through upskilling Decision-making skills
have all the skills they need for a successful
and the introduction of talent from outside the
IIoT strategy, placing the majority of Technical support skills
industry. In the intervening time it will be even
respondents in the IIoT laggard and IIoT starter Database management skills
more important for mining companies to establish
categories in the maturity index. Unsurprisingly, Customer service skills
partnerships with IIoT service companies.
59 per cent of mining organisations stated that
a lack of skills had caused a barrier to adoption
of IIoT technologies.

Skills shortages can be seen across all levels of

55%
seniority but become more pronounced at
implementation levels – 38 per cent reported that
they required more skills to devise IIoT strategies,
considerably less than the number of respondents
need additional data science
who stated that they lacked the skills needed
and analytical skills
for effective delivery and maintenance (66 per
cent). While we can’t entirely discount the
potential bias of survey respondents (who were
senior decision makers and therefore may
A lack of available skills
consider themselves more skilled than they are in is proving to be a major
reality!) there is a clear pattern where those with
both practical, hands-on experience of IIoT and
inhibitor of IIoT adoption
the mining industry are in short supply. in the mining sector

INDUSTRIAL IOT ON LAND AND AT SEA: MINING | 37


SECURITY
IN YOUR OPINION, WHAT ARE THE BIGGEST
SECURITY CHALLENGES ASSOCIATED WITH
WHATMATURE
HOW CHANGES ISTO SECURITY
THE MININGHAS YOUR
SECTOR’S Digging deeper, data storage challenges, misuse WHAT ARE THE BIGGEST SECURITY CHALLENGES
ORGANISATION
APPROACH MADE/INTEND
TO IIOT SECURITY?TO(%)
MAKE THE USE OFWITH
ASSOCIATED IoT-BASED
THE USESOLUTIONS WITHIN
OF IIOT-BASED
TO ADDRESS IoT SECURITY CONCERNS?
of data by employees, poor network security and
YOUR ORGANISATION?
SOLUTIONS WITHIN YOUR ORGANISATION? (%)
the risk of external cyber-attack all caused a high
80 level of distress amongst survey respondents.
70

70 60
Despite this recognition, the response from the
60
sector to address IIoT-related security challenges 50
50
has been somewhat muted, and has for the 40
40 most part revolved around creating internal and
30
30 external security policies for staff to follow
20 (45 per cent). While this will help to address data 20

10 misuse by employees, it will do little to protect 10

0
mining companies from cyber-attacks, which is
Laggards Starters Progressives Leaders where much more attention is needed. While
0
All sectors average (750 respondents)
40 per cent have upgraded existing technology,
just one in five (22 per cent) respondents report Risk of external cyber attack

To date the mining sector’s attempts to tackle having invested in new security technologies to Poor network security
the security of their IIoT initiatives in line with protect their IIoT deployments, which trails other Potential mishandling/misuse of data by employees
the overall research sample, the majority sectors’ responses. Insecure storage of data collected
of mining respondents have a considerable
One reason for the relatively low level of activity Internal data regulation and
amount of work to do to address the compliance requirements
to address security vulnerabilities in the mining
security issue.
sector may be that mining businesses do not Supplier/partner data regulation
compliance requirements
38 per cent stated that cyber-security posed a have the right stakeholders involved in their IIoT
barrier to the development of IIoT in their initiatives. Over half (51 per cent) of respondents
organisations and, worryingly, 87 per cent and report that their organisation’s Chief Information
84 per cent, respectively, agreed that processes Security Officer (CISO) is not involved with their
to protect against cyber-attacks and data misuse IIoT initiatives but should be, and a further 17 per
could be improved. cent report that they do not need to be involved.

Mining is a major strategically-important industry The potential security vulnerabilities of IIoT


and a well-executed IIoT-related cyber-attack are well documented, and it should be of some
could have severe implications for not only the concern that there is not a total consensus that
company directly involved but also the wider IT security specialists are fundamentally involved
economy. As mining companies come to connect in IIoT projects. While this may change as the The response from the
evermore parts of their operations to the internet, sector starts to invest in IIoT more heavily, this
through IIoT, they open up new vulnerabilities and is an area to watch closely.
sector to address IIoT-
the risks of disruption from bad actors multiply. related security challenges
has been somewhat muted

38%
Mining respondents are keenly aware of these
threats, and 64 per cent cite concerns about the
risk of external cyber-attacks in relation to their
and needs to focus on new
IIoT deployments. By comparison, only around half technologies that can fend
of respondents from other industries registered stated that cyber-security concerns
the same concerns, indicating the scale of the were a barrier to the development
off emerging and evolving
challenge confronting the mining sector. of IIoT solutions cyber threats

38 | INDUSTRIAL IOT ON LAND AND AT SEA: MINING


DATA USAGE
WHY DO YOU THINK YOUR ORGANISATION
IS NOT ABLE TO USE THE DATA COLLECTED
HOW ADVANCED
WHICH IS THE
OF THE BELOW MINING BEST DESCRIBES
STATEMENTS As digital transformation has spread through WHAT CHALLENGES DOES YOUR ORGANISATION
YOUR ORGANISATION’S
SECTOR’S APPROACH TO CURRENT STATUS
IIOT DATA? (%) WHEN IT FROM
FACE IN YOUR
USING IoT-BASED SOLUTIONS
DATA EFFECTIVELY AS AS
organisations in recent years, innovation also
COMES TO DEPLOYING IoT-BASED SOLUTIONS? EFFECTIVELY
POSSIBLE? (%) AS IT COULD?
needs to be dispersed if it is to be effective.
80 While the involvement of senior management
50

70 and IT departments are important, the best ideas


40
60 for deployment do not come through a top-
50 down hierarchy. More flexible approaches to
30

40
innovation are needed in the mining sector
where those working on the frontline can work
30 20
hand in glove with specialists developing IIoT
20
solutions. Historically, the mining sector has not 10
10
been known for this level of flexibility in the way
0 that it manages change. However, growing 0
Laggards Starters Progressives Leaders
All sectors average (750 respondents) competitive challenges in the market are now
forcing new cultural behaviour to more flexible We don’t have the skills to extract/use data
approaches to innovation.
The mining sector has three clear priorities on Security/privacy concerns

how it wants to use data collected from IIoT When asked what is holding back the sharing and There is a lag between data collection
infrastructure – to improve health and safety use of data half said that they do not have the and it being available

for employees (68 per cent), build better skills to extract and use data, 42 per cent said Data is only available to certain departments
physical security of mines and the assets used data was being stored in unusable formats, and involved in the IoT deployment

onsite (58 per cent), and increase resource 35 per cent said that there was just so much data Data is stored in an unusable format

efficiency to reduce costs (48 per cent). that they were overwhelmed by the prospect of There is such a large volume of data we struggle
However, respondents made it clear that there understanding and using it. So, as well as needing to utilise it

are some significant challenges in being able to be more flexible and open in how data is used We are able to use data as effectively as possible
to use and share data to improve operations, and shared, IT leaders need to quickly improve
which place the majority of respondents in the their data analytics functionality to enable better
IIoT laggard or IIoT starter categories. use of the wealth of data that is being created.

Only 23 per cent stated that data from IIoT was


available to anyone (following security clearance)
in the organisation to interrogate, and 34 per cent
said that data was only for the IT department and
senior management. This level of restriction has
an impact on the pace of innovation.

Businesses need to improve their data analytics


functionality to enable better use of the wealth of data
68%
expect to use IIoT-generated data
that is being created by their IIoT initiatives to improve health and safety

INDUSTRIAL IOT ON LAND AND AT SEA: MINING | 39


CONNECTIVITY AND IIOT TECHNOLOGIES
WHAT IS YOUR MOST IMPORTANT
CONNECTIVITY TYPE FOR IIOT?
HOW WELL
TO WHAT IS THEDO
EXTENT MINING SECTOR WITH RELIABLE
YOU STRUGGLE Satellite evidently plays an important role in an WHICH CONNECTIVITY TYPE IS MOST IMPORTANT
CONNECTIVITY
ADAPTING WITH
TO THE YOUR IOT DEPLOYMENTS AT
CONNECTIVITY TO YOUR IIOT DEPLOYMENTS? (%)
industry challenged by connectivity issues in its
LEAST SOME OF THE
REQUIREMENTS TIME?(%)
OF IIOT?
journey toward digital transformation. 39 per cent
80 viewed it as the most important connectivity
50

70 method, and those that viewed it this way were


40
60 more likely to be enjoying the benefits from their
50 IIoT deployments.
30

40 Given satellite’s potential to deliver connectivity


30 to a remote site and mesh radio networks’ ability 20

20 to facilitate data transfer in areas where line of


10
10 sight is obscured, such as an underground mine,
it is no surprise that radio networks also rank
0 0
Laggards Starters Progressives Leaders highly in importance.
All sectors average (750 respondents)
Increasingly, mining companies are using newer Satellite
wireless data collection mechanisms: RFID was
The remoteness of many mines, combined with Radio networks
the most widely-used with 42 per cent using it,
the challenge of multiple sites spread over great Cellular networks
followed by LoRaWAN and SigFox with 10 per
distances makes connectivity an especially
cent each. SigFox was more commonly used in Fibre networks
pressing issue for the mining sector. Factor in
Australia than LoRaWAN, while this was inverted
a growing move toward automation, smart
as a trend amongst Canadian mining businesses.
exploration and sample analysis and the need
Only in Russia did RFID not rank as the top IIoT
for reliable connectivity is more important
protocol, with respondents there instead citing
than ever. However, 35 per cent of mining
Bluetooth Low Energy top.
respondents cited connectivity issues as a
barrier to IIoT adoption, a higher percentage
than any other segment interviewed.

For control centre staff, connectivity issues may


reduce visibility of data which will lead to a shut
down in production, which could seriously impact
upon a mine’s profitability. A further 61 per cent
agreed that connectivity issues could disrupt IIoT
deployments and 66 per cent reported that they
struggle with reliable connectivity at least some
of the time.

Of all the land-based sectors examined, mining emerged


35 %
of mining respondents cited connectivity
issues as a barrier to IIoT adoption,
as the most reliant on satellite networks to support its a higher percentage than any other
IIoT initiatives segment interviewed.

40 | INDUSTRIAL IOT ON LAND AND AT SEA: MINING


INVESTMENT AND ROI
WHAT PROPORTION OF YOUR
WHAT PROPORTION
ORGANISATION’S OF YOUR COSTS ARE
OPERATIONAL
HOW A lack of turnkey, off-the-shelf solutions is also ORGANISATION’S
GOING TO BE OPERATIONAL
SAVED FROM COSTS
ITS USE OF ARE
WHATWILL THEPLANNED
IS YOUR MINING SECTOR INVEST
INVESTMENT IN IoT-BASED WHAT OPERATIONAL COST SAVINGS AND
SOLUTIONS
IN IIOT? (%) IN THE NEXT THREE YEARS? GOING TO INCREASES
IOT-BASED
TURNOVER BE SAVED FROM
SOLUTIONS ANDITSWHAT
IS YOUR USE OF
INCREASE
ORGANISATION
an issue for half of mining businesses, meaning
IOT-BASED
LIKELY
IN TURNOVER SOLUTIONS
TO ACHIEVE THROUGH
DO YOU ANDITS
EXPECT WHAT
USE
TO INCREASE
OF IIOT?(%)
ACHIEVE? (%)
that IIoT projects must be largely bespoke, driving
IN TURNOVER DO YOU EXPECT TO ACHIEVE? (%)
80 up the costs of implementation. As the industry
18
18
70 matures, and more off-the-shelf IIoT solutions 15

60 come to market, these barriers should gradually 15

50 start to subside. Increasingly, with fluctuating 12


12
40
commodity markets driving organisational
9
efficiencies, those companies who do not make 9
30
the necessary investments will suffer. 6
20 6

10 However, when we consider the potential Return 3

on Investment (RoI) of IIoT solutions in the 3


0 0
Laggards Starters Progressives Leaders mining sector, the implications for IIoT laggards
All sectors average (750 respondents) 0 Currently In 12 months In 3 years In 5 years
become clear.
Currently In 12 months In 3 years In 5 years
Average cost savings
Mining businesses are generally confident in the Average cost savings
Mining businesses expect to invest Average turnover increase
ability of IIoT solutions to help them both save Average turnover increase
considerable sums into IIoT over the next
money and generate new sources of income.
three years – with an average investment of
While the cost savings and turnover increases
approximately $3 million. This equates to just
are negligible today, mining businesses expect
under 8 per cent of mining companies’ overall
their IIoT solutions to deliver an additional 9 per
IT budgets and represents around a six-fold
cent to their top lines and reduce their operating
increase from the amount spent on IIoT
costs by 16 per cent within the next five years.
solutions since 2015.
Respondents expect to realise increased levels of
This level of planned spend on IIoT places it as
automation, more effective asset utilisation and
the number one next generation technology
lower insurance premiums as a result of their IIoT
that mining companies expect to invest in over
initiatives, all of which will contribute to their

16 %
the coming period. Respondents expect to spend
bottom lines and help to increase outputs.
more on IIoT than they will on cloud computing,
robotics and big data analytics (each at 7 per Critically, those that are investing higher sums in
cent) over the next three years, coming as further IIoT are anticipating correspondingly high rewards.
indication of the sector’s faith in IIoT. Multi-commodities respondents, who expect to reduction in operating costs predicted
invest 6 per cent of their IT budgets in IIoT over through use of IIoT in five years
However, there is some significant variation within
the next three years state that this should deliver
the average spend on IIoT, with around a third of
an extra 6 per cent to their revenues by 2023.
respondents (32 per cent) expecting to invest
Iron ore companies, who will invest 9 per cent over
less than $500,000 over the next three years.
Although the size of the operation will naturally
the same time frame, expect to add 9 per cent to Those mining businesses
their toplines.
dictate how much companies are able to – or that are slow off the
need to – spend on the technology, this may Those mining businesses that are slow off the
indicate that some mining businesses are falling mark, and fail to invest sufficient amounts in IIoT
mark, and fail to invest
behind in the IIoT innovation stakes. technologies will therefore be placed at a distinct sufficient amounts in
financial disadvantage.
Plainly, not all mining businesses have the same IIoT technologies, will
R&D budgets, and the perceived high cost of IIoT
solutions was identified as a barrier to the success
increasingly find it difficult
of IIoT projects by 37 per cent of respondents. to compete

INDUSTRIAL IOT ON LAND AND AT SEA: MINING | 41


TRANSPORT DEMOGRAPHICS

RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)

9 25 21 32
19
UK

22
Mexico
28 23 20
Australia

35 34
38 24 25
31

501-1,000 employees 1,001-3,000 employees Freight Mass transit Trains Americas EMEA
3,001-5,000 employees More than 5,000 employees Containers Logistics APAC

42 | INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT


TRANSPORT
MATURITY MODEL – DEMOGRAPHICS: The transport sector clearly recognises the value
INMARSAT INDUSTRIAL IOT READINESS TOOL that IIoT, in conjunction with other technologies
N.B.: this question was not asked to respondents but has been such as big data, automation and robotics, can
calculated
WHAT fromSECTOR’S
IS THE TRANSPORT their responses according
OVERALL IIOT READINESS? (%)to the maturity model bring in helping to move people and goods across
the planet more sustainably. Sensors that can
80 monitor shock detection, heat and moisture,
as well as location and security tags, can provide
70 logistics managers with an all-encompassing,
granular view of how their cargo moves across their
60 supply chains, enabling them to identify friction
points and optimise the flow of global trade.
50 We surveyed the freight, logistics, mass transit, rail
and container sectors, and while there is still some
40 progress to be made before global supply chains
resemble connected networks, there is good
30 headway being made in IIoT adoption across the
sector. With over half of respondents categorised
20 as leaders or progressives in their readiness for
IIoT, the sector is well ahead of its counterparts in
10 other industries, using data and technology to
move towards more digitally-oriented operations.
0 While it is encouraging that the transport sector is
Laggards Starters Progressives Leaders
well ahead of its peers in other industries, this may
All sectors average (750 respondents) present challenges when managing global supply
chains. If a shipment of iron ore can’t be tracked
from the moment it is extracted in Western
By 2050 the world’s population is predicted transport sector on the environment will increase. Australia to when it arrives in the form of steel
to hit 9.8 billion 1. This increase in people While innovations, such as electric vehicles, will pilings at a construction site in Guangzhou, then
will result in an explosion in the demand for offset this somewhat, transport organisations friction points and inefficiencies will remain in the
goods and services. While the need for raw must make radical changes to their operations to supply chain, costs will continue to be higher than
materials will put pressure on the producers ensure that they operate with optimum efficiency. necessary and global trade will suffer.
in the agriculture and mining sectors, the
IIoT will play a central role in these efforts.
movement of the components necessary INMARSAT INDUSTRIAL IOT
Emissions in the transport sector are exacerbated
for the manufacture and distribution of READINESS TOOL
by faulty equipment, engine damage and poor
finished products will lead to unprecedented
route planning, but IIoT can address this. Smart Our tool allows us to benchmark sectors,
changes to global supply chains. Factor in the
telematics devices and diagnostic sensors can organisations and industries against each
increased mobility of urbanising populations,
automatically gather vehicle data, including other based on their IIoT readiness.
with more people moving, and in greater
engine management, emission monitoring and
distances than ever before, and it is clear that
driver behaviour to instantly notify fleet managers We asked our 750 respondents a series of
digitalisation will be the fundamental enabler
with damage alerts, faults or inefficient driving questions, with points attached to their
to the transport industry.
alerts. By proactively improving driving responses, scoring their IIoT development
One major concern for the transport industry as it efficiencies, limiting engine wear-and-tear and in six key areas:
carries more goods across greater distances is its increasing average miles-per-gallon (MPG),
growing impact on climate change; our research • Adoption • Skills
wastage can be minimised, and overall emissions
found that monitoring environmental parameters • Security • Data
can be further reduced. IIoT will also provide the
was the highest rated driver for IIoT deployments • Connectivity and • Investment
building blocks for intelligent traffic systems and
in the transport sector. In addition, as demand IIoT technologies and ROI
real-time route planning, enabling drivers to
grows in developing economies for more goods to adapt to poor weather, road closures and traffic Using the scores, we divided our respondents
be transported along multi-modal logistics density to ensure all vehicles take the quickest into categories indicating their IIoT maturity:
networks, and these countries further develop and most efficient routes to reach their laggard, starter, progressive and leader.
their own mass transit networks, the impact of the destinations.

1
www.un.org/development/desa/en/news/population/world-population-prospects-2017.html INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT | 43
ADOPTION
WHAT ARE THE MOST IMPORTANT DRIVERS
WHAT ARE THE MOST IMPORTANT DRIVERS
FOR THE DEPLOYMENT OF IIOT-BASED
FOR THE DEPLOYMENT OF IIOT-BASED
HOW MATURE
WHICH IS THE STATEMENTS
OF THE BELOW TRANSPORTBEST
SECTOR
DESCRIBES deployment, and a much slower rate of SOLUTIONS
WHAT FOR
ARE THE YOUR
MOST ORGANISATION?
IMPORTANT (%)
DRIVERS FOR
YOUR ORGANISATION’S CURRENT STATUS
SOLUTIONS FOR YOUR ORGANISATION? (%)
IN RELATION TO IIOT ADOPTION? (%) WHEN IT deployment predicted over the next two years. THE DEPLOYMENT OF IIOT-BASED SOLUTIONS FOR
COMES TO DEPLOYING IoT-BASED SOLUTIONS? YOUR ORGANISATION? (%)
70
80 Mass transit presents fertile ground for IIoT 70

deployment, with controlled environments such as 60


70 60
trackside infrastructure, as well as rolling stock,
60 50
offering specific routing around which IIoT 50

50 40
solutions can be built. Freight businesses, more 40
40 susceptible to variable routes and conditions, 30
30
30 appear to be struggling with IIoT deployment. The
20
20 ‘last mile’ delivery sector in particular, where 20

10 margins are relatively low, has thus far seen slow 10


10

0
adoption of IIoT, however, when this takes off in 0
Laggards Starters Progressives Leaders 0
volume it is expected to cause immense disruption
All sectors average (750 respondents)
to the sector.
Monitoring environmental changes
Monitoring environmental changes
However, despite these differences in adoption Improving resource efficiency of the organisation
The transport sector is racing ahead of other Improving resource efficiency of the organisation
rates, there seem to be broadly similar objectives Improving health and safety across
industries in its efforts to deploy IIoT solutions, Improving health and safety across
for deployment across the industry. Operating with the organisation
with 40 per cent of respondents ranking as IIoT the organisation
greater efficiency is a key driver for the transport Improving the physical security of sites and assets
leaders, and a further 30 per cent as IIoT Improving the physical security of sites and assets
industry, with 61 per cent reporting that monitoring
progressives. This high level of deployment Reducing costs in business operations
environmental changes - such as though the use Reducing costs in business operations
may be a result of relatively straightforward Better access to data/insights
of emissions sensors - was one of their primary Better access to data/insights
IIoT applications in the transport sector, such
motivations for IIoT adoption, and 54 per cent of
as asset tracking or emissions monitoring
businesses identifying a need to improve resource
sensors, but it certainly shows an industry
efficiency. Transport businesses are clearly having
well on its way to creating a connected,
some success with this approach: 82 per cent of

54
data-rich global supply chain and wider
transport network.

As it stands, 40 per cent of transport businesses


transport businesses reported that they are
achieving, or expect to achieve, improved
environmental sustainability, and 88 per cent
%
have fully deployed IIoT solutions, and 18 per cent reported reduced costs, surely due in large part
reported that improving
are at the trial stage. Every transport and logistics to improving resource efficiency.
resource efficiency was a
company surveyed reported that they plan to
Tracking and monitoring assets as they move primary driver for IIoT adoption
deploy IIoT solutions within the next two years.
across the world will also enable transport
Within the transport industry we can see stark businesses to streamline their operations, as well
contrasts between different sub-sectors. The mass as ensuring that potentially valuable cargo arrives
transit sector shows the most progress in IIoT safely and in good condition at its end destination. Every transport and
adoption, with 64 per cent reporting full IIoT Shock detection, heat and moisture sensors, and
deployment, and all companies from the sub- location and security tags can provide logistics
logistics company surveyed
sector expecting IIoT deployment to be completed managers with an all-encompassing, granular view reported that they plan to
within the next 12 months. However, businesses of how their cargo moves across their supply
within both the freight and containers sub-sectors chains, enabling them to identify friction points
deploy IIoT solutions within
present a very different picture, with just 19 and and optimise the flow of global trade. the next two years
22 per cent respectively reporting full IIoT

44 | INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT


SKILLS
WHAT ADDITIONAL SPECIFIC SKILLS DO YOU
THINK YOUR ORGANISATION NEEDS TO
DOES THE
IN YOUR TRANSPORT
OPINION, SECTOR
TO WHAT EXTENTHAVE
DOES YOUR security expertise, the highest rated skillset. WHAT ADDITIONAL SPECIFIC SKILLS DO
ORGANISATION
THE HAVE THE
SKILLS IT NEEDS FORSKILLS
IIOT? TO
(%)MAKE THE MOST DELIVER IIOT-BASED
YOU THINK SOLUTIONS?
YOUR ORGANISATION (%) TO
NEEDS
46 per cent of respondents cited a lack of staff
FROM IoT-BASED SOLUTIONS AT THE BELOW LEVELS? DELIVER IIOT-BASED SOLUTIONS? (%)
with experience in data science and analytics,
80 suggesting that without the right staff in place,
60

70 transport businesses will struggle to make best 50


60 use of the vast reams of data collected by their
50 IIoT deployments. 40

40 The skills shortages are particularly acute in 30

30 certain sub-sectors of the transport industry. The


20
20 mass transit sector faces a damaging lack of skills
10 in data analytics, with nine in ten reporting a lack 10

0 of staff skilled in this area, while 90 per cent of the


Laggards Starters Progressives Leaders 0
All sectors average (750 respondents) containers industry requiring additional staff to
provide technical support.
Security skills
A lack of relevant skills within the transport This skills shortage is also evident in the
Analytical/data science skills
sector has emerged as one of the key barriers businesses’ concerns around their IIoT
Planning skills
to adoption of IIoT solutions. While the industry deployments. Mass transit businesses cited a lack
Technical support skills
is ahead of its counterparts in energy, of skilled staff to extract and use the data as the
top reason they weren’t able to profit from their Decision-making skills
agriculture and mining, 70 per cent of
respondents rank as either laggards or starters IIoT data. Similarly, with 90 per cent of the Management skills

when it comes to the state of their IIoT skills containers industry lacking sufficient technical
base. This is one area in particular that will need support, it is no surprise to see that the sector
to be addressed if transport businesses are to shows the lowest rate of IIoT adoption.
capture the full value of IIoT.

Reflecting the skills shortage that is seen across


many industries, 34 per cent of transport
Mass transit organisations
businesses reported that lack of in-house skills are suffering from a

59%
was a barrier to IIoT adoption, just behind security
implications. This concern around security was
damaging lack of skills in
further highlighted when respondents were asked data analytics, with nine in
to identify the skills they most required to
accelerate their IIoT deployment; 59 per cent
ten reporting a lack of staff
reported that they required additional
reported that they required additional staff with staff with security expertise skilled in this area

INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT | 45


SECURITY
IN YOUR OPINION, WHAT ARE THE BIGGEST
SECURITY CHALLENGES ASSOCIATED WITH
HOW
WHATMATURE
CHANGES IS TO
THESECURITY
TRANSPORT
HAS SECTOR’S
YOUR 52 per cent of transport businesses identified IN YOUR OPINION, WHAT ARE THE BIGGEST
ORGANISATION
APPROACH MADE/INTEND
TO IIOT TO MAKE
SECURITY (%) THE USE CHALLENGES
SECURITY OF IIOT-BASED SOLUTIONS?
ASSOCIATED WITH(%)
THE
TO ADDRESS IoT SECURITY CONCERNS?
external cyber-attacks as one of their biggest
USE OF IIOT-BASED SOLUTIONS? (%)
security challenges, reflecting the clear risk from
80 malicious outside parties as we advance towards 60

70 a more connected global supply chain. Other 50


60 significant security challenges cited by transport
50 businesses included poor network security (40 per 40

40 cent) and insecure storage of data (37 per cent).


30
Both of these fears align with the risk of external
30
cyber-attacks, as poor network security and 20
20
insecure data storage fundamentally weaken an
10 10
IIoT solution and may allow those wishing to do
0 harm access to sensitive data and infrastructure.
Laggards Starters Progressives Leaders 0
All sectors average (750 respondents)
However, transport businesses demonstrate
a strong understanding of their predicament. Risk of external cyber attack
With increased deployment of connected 64 per cent of transport businesses agreed that Poor network security
sensors across multi-modal supply chains, the their processes to combat cyber-security threats Internal data regulation and
level of vulnerability of international transport could be stronger, and 66 per cent agreed that compliance requirements
businesses to cyber-security threats will they could do more to protect against data Potential mishandling/misuse of
increase, so the industry must take action now mishandling. data by employees
to ensure that vital infrastructure is not Insecure storage of data collected
Crucially the transport sector is not sitting idly by
exposed to cyber-criminals and hostile state
while its critical infrastructure comes under Supplier/partner data regulation
actors. The IIoT Safety and Security Protocol compliance requirements
attack. While a lack of staff skilled in security, as
Report, published by the World Economic
identified above, may play a role in hampering the
Forum, recommends a number of measures
industry’s efforts to bolster its defences,
that businesses deploying IIoT networks

52
respondents to the Inmarsat survey identified a
should implement, including risk assessment
models, enhanced end-to-end encryption and
a rigorous, standardised software
number of ways they are improving their security.
%
The mass transit and rail sector is leading the way
development lifecycle process.
in training its employees on IIoT, with 63 per cent identified external cyber-attacks as one
With 50 per cent of transport businesses reporting doing so to improve their security, as of their biggest security challenges
identified in our maturity model as starters, and well as showing higher levels of investment in new
8 per cent as laggards, there is an immediate security technologies (45 per cent). Businesses A successful cyber-attack
necessity for transport businesses to ramp up
their cyber-security defences. Transport
within the freight and logistics sector are focusing
their efforts primarily on upskilling existing staff
on an autonomous rail
networks, whether on rail, road, sea or air, are vital and hiring additional skilled staff, while those network would be a major
for a successful, thriving economy and society.
A successful cyber-attack on, for example, an
operating in the container sector have directed
their attention to upgrading their existing security
coup for cyber-criminals
autonomous rail network would be a major coup technology and finding external partners to help and have devastating
for cyber-criminals and have potentially
devastating effects on safety and a country’s
them further tighten their security defences. For
all sub-sectors, a combination of these
effects on a country’s
economic activity. approaches will be necessary to ensure security economic activity
risks are minimised.

46 | INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT


DATA USAGE
HOW DO YOU/WILL YOU USE THE
DATA COLLECTED THROUGH YOUR
HOW
HOW ADVANCED IS YOU
DO YOU/WILL THE USE
TRANSPORT
THE DATA 61 per cent of respondents from the container HOW ARE YOU INTENDING TO USE THE DATA
COLLECTEDAPPROACH
SECTOR’S THROUGH YOUR ORGANISATION’S
TO IIOT DATA? (%) ORGANISATION’S
COLLECTED THROUGHIIOT-BASED
YOUR ORGANISATION’S
industry reported focusing on managing stocks
IoT-BASED SOLUTIONS? SOLUTIONS?
IIOT-BASED (%)
SOLUTIONS? (%)
and assets as a key use for their data,
80 understandable when IIoT offers so much 60

70 potential for asset tracking and monitoring. This 50


60 data is reflected in the rate at which the container
50 sector is deploying IIoT to monitor its assets, with 40

40
66 per cent either already deploying or expecting
30
to deploy within 12 months.
30
20
20 While it is clear that efficiency is the priority for
10 many transport businesses, it is also encouraging 10
to see that they recognise the positive benefits
0
Laggards Starters Progressives Leaders that IIoT could have for their staff, by improving 0
All sectors average (750 respondents)
health and safety, and reducing their impact on
the environment. The mass transit and rail sectors Monitoring productivity

With almost 60 per cent of transport are perhaps hoping to use IIoT to improve safety Monitoring and improving health and safety
businesses either identified as starters or for passengers, with 64 and 54 per cent of Managing stocks/assets
laggards when it comes to using the data respective respondents citing IIoT’s potential for
Identifying efficiency/cost saving opportunities
gathered by IIoT solutions, there are clearly improving health and safety as key driver for
Monitoring environmental changes
many transport businesses still struggling to deployment.
work out how to extract maximum value from
The transport industry needs to overcome a
their data. While data maturity in transport
number of challenges before it can use its data to
businesses is edging slightly ahead of their
maximum effect. Security is still a major concern,
counterparts in other industries, the sector is
with 41 per cent of respondents citing it as a
tracking well ahead of others in deployment,
reason why they are not able to use the data they
suggesting a lack of strategy and insight into
collect as effectively as they should.
how best to use the data gathered by the
IIoT solutions. 38 per cent reported that they face a lag between

38%
data collection and it being available, hindering
This may be about to change however as
an organisations’ ability to make real-time
transport businesses clearly recognise the value
decisions based on the data available to them.
that this data can bring and have identified a
This lag is restricting the value that transport
number of areas in which they aim to use this reported that they face a lag between
businesses can gain from their IIoT deployments,
data, with efficiency and productivity at the data collection and it being available
hindering them from making decisions in real-
forefront of their efforts. 56 per cent of mass
time from data gathered by connected sensors
transit and 63 per cent of rail companies
out in the field. In an industry which is so reliant on
identified that they would use their IIoT data to
monitor productivity, the top-rated usage, while
seeing where assets are this must be solved.
Effective data-sharing
logistics businesses cited identifying cost saving The issues caused by this lag are not helped by
the restrictions that transport companies are
processes will be critical to
and efficiency opportunities as their top priority.
However, while transport businesses continue to placing on the visibility of data. Incredibly, in the the creation of connected,
have sub-optimal data-sharing processes and mass transit sector just 2 per cent of businesses
reported allowing anyone within their organisation
multi-modal supply chains,
cyber-security hurdles to overcome, they will fail
to create connected, multi-modal supply chains to view it, hindering innovation and preventing but cyber-security hurdles
that ensure maximum productivity from their colleagues from working together to establish
creative applications for the vast swathes of IIoT
must be overcome before
operations and staff.
data that they gather. this is a reality

INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT | 47


CONNECTIVITY AND IIOT TECHNOLOGIES
WHAT TYPES OF COMMUNICATION
NETWORKS DO YOU USE TO SUPPORT
HOW WELL
TO WHAT IS THE
EXTENT DOTRANSPORT SECTOR
YOU STRUGGLE WITH RELIABLE The rate of adoption of satellite networks among WHAT TYPES OF COMMUNICATION NETWORKS
CONNECTIVITY
ADAPTING TO WITH YOUR IOT DEPLOYMENTS AT
THE CONNECTIVITY YOUR
DO YOUIIOT-BASED SOLUTIONS?
USE TO SUPPORT (%)
YOUR IIOT-BASED
transport businesses was significantly higher than
LEAST SOME OF THE
REQUIREMENTS OF TIME?
IIOT? (%) SOLUTIONS? (%)
other sectors, reflecting the need within the
80 transport industry to have truly global coverage 80

70 to service global supply chains. Underlining this, 70

60 78 per cent of transport businesses agreed that 60

50 satellite connectivity is crucial to supporting their 50

40
IIoT communications networks, again slightly
40
higher than other sectors, which came in at
30 30
69 per cent.
20 20

10 This is particularly pronounced within the logistics


10
sub-sector, where 95 per cent of businesses agreed
0
Laggards Starters Progressives Leaders 0
that satellite is crucial to their IIoT solutions. This
All sectors average (750 respondents)
perhaps should not come as a surprise, when supply
chains are becoming increasingly global, delivering Satellite networks

Transport businesses are largely achieving goods across vast distances where the need for Cellular networks
the connectivity levels that they require, constant, reliable connectivity is just as great. Fibre networks
edging ahead of their counterparts in other Radio networks
To enhance their IIoT deployments, transport
industries with more IIoT leaders than any
businesses are investing in a number of wireless
other sector. Much transport infrastructure is
data collection technologies. Radio frequency
focused on urban areas, so this will be a
identification (RFID) emerged as the favourite,
contributory factor in why businesses in the
with 41 per cent utilising it in IIoT deployments.
sector are largely able to access the
connectivity they require. The logistics industry is leading the way here: 62 per
cent of respondents are using RFID to track vehicles
However, by their very nature, transport networks
and shipments of goods across global supply
pass through remote regions and areas without
chains, much higher than any other technology.
consistent communications coverage at regular
This is no surprise, given the capability of RFID tags
intervals. It is in these connectivity blackspots
to carry vital data, such as the contents of a
that a full view of critical data is most important,
container or identification of a vehicle. Integrating
to ensure the safe passage of staff, passengers
warehousing and vehicle RFID data into one
and cargo through potentially risky environments.
process delivers further value. For example, the
Clearly a combination of connective technologies
system will notify the driver if he has delivered too
With increasingly global
will be key to supporting the type of ‘connectivity
bubble’ that will keep an asset continuously
much or too little to the wrong location as he shuts supply chains, 95% of
the door getting into the truck. This value is
connected.
reflected in the sector’s adoption of IIoT solutions
logistics businesses agree
Transport businesses appear to recognise the for asset and vehicle tracking, with 86 per cent of that satellite is critical to
challenges they face keeping their IIoT solutions logistics businesses reporting that they have either
in constant communication and are opting for a already deployed these solutions or will deploy
maintain connectivity with
range of connectivity types to ensure reliable data them within the next 12 months. their IIoT deployments
transmission. Perhaps surprisingly, satellite
A global, stable and secure communications
communication networks emerged as the most
network, supported by satellite connectivity, will be
common choice to support IIoT solutions amongst

76
fundamental for any transport business hoping to
transport businesses, with 76 per cent using it. This
was closely followed by cellular networks (75 per
cent), fibre (64 per cent) and radio networks
capitalise on the myriad opportunities of IIoT. Those
that integrate satellite networks as part of their
%
connectivity framework will be able to make
(36 per cent).
significant operational improvements and offer a of transport businesses are using satellite
superior level of service, resulting in a better to support their IIoT initiatives
customer experience and increased profit margins.

48 | INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT


INVESTMENT AND ROI
WHAT PROPORTION OF COSTS ARE YOU
WHAT PROPORTION OF COSTS ARE YOU
SAVING OR DO YOU EXPECT TO SAVE,
SAVING OR DO YOU EXPECT TO SAVE,
WHATWILL
HOW IS YOUR
THEPLANNED
TRANSPORTINVESTMENT
SECTORIN IoT-BASED sectors present a wider range of applications AND WHAT
WHAT TURNOVER
OPERATIONAL INCREASE
COST ARE
SAVINGSARE YOU
ANDYOU
TURN-
AND WHAT TURNOVER INCREASE
SOLUTIONS
INVEST IN THE
IN IIOT? (%)NEXT THREE YEARS? for IIoT deployment. With more staff put into EXPERIENCING
OVER INCREASESORIS EXPECTING TO ACHIEVE
YOUR ORGANISATION LIKELY
EXPERIENCING OR EXPECTING TO ACHIEVE
TO ACHIEVE
WITH THROUGH ITS USE OF IIOT (%)
IIOT? (%)
potentially dangerous situations such as railway WITH IIOT? (%)
80 lines and ports, rail and logistics businesses can
20
20
70 use IIoT to monitor and track staff health and
16
60 safety. Monitoring vehicular energy consumption 16

50 and environmental impact is also a key priority for


12
40 rail and logistics firms’ IIoT deployments, and we 12

should expect to see high deployment rates


30 8
8
(79 and 76 per cent have already deployed this
20
to some extent) grow even further. 4
10 4

0
The wide range of use cases for IIoT in rail and
Laggards Starters Progressives Leaders logistics is further underlined in these sectors’
0
0
All sectors average (750 respondents) Currently In 12 months In 3 years In 5 years
expectations for how IIoT will help them to reduce Currently In 12 months In 3 years In 5 years

their costs over the same three-year period. Average cost savings
Average cost savings
The transport industry tracks slightly ahead of Businesses within the rail sector reported that Average turnover increase
Average turnover increase
other sectors when it comes to investing in they expected to save approximately 12 per cent
IIoT. With 57 per cent of the industry identified of their costs, and logistics business 10 per cent.
as progressives or leaders, the transport While these are relatively impressive figures,
sector is clearly stepping up its investment in these sectors should step up its level of
IIoT, at a seemingly commensurate rate with investment if it is to reap the full benefits of IIoT
the level seen across the other sectors solutions.
examined in this report.
The expected growth in turnover from the use of

8%
Transport businesses expect to invest an average IIoT also shows the mass transit and rail sector to
of $3.5 million in their IIoT development over the be leading the way in the transport industry. The
next three years, accounting for approximately 8 sector expects to grow its turnover by 8 per cent
per cent of their total IT budget. Leading the field by using IIoT, well above the industry average of 6
of IT budgets will be invested
is the rail sector, expecting to spend 11 per cent of per cent, leaving sectors like freight and logistics
in IIoT over the next 3 years
its total IT budget on IIoT development and (5 per cent) and containers (6 per cent) with
deployment, with the logistics sector not far much ground to make up.
behind with an expected 9 per cent spend, above
the industry average of 8 per cent.
Transport businesses
The complexity of operations in the rail and
logistics sectors perhaps goes some way to
expect to invest an average
explaining why businesses are investing heavily of $3.5 million in their IIoT
in IIoT monitoring to optimise their operations.
In contrast to the container industry, which is
development over the next
prioritising asset tracking, the rail and logistics three years

INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT | 49


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