Professional Documents
Culture Documents
Industrial IoT On Land and at Sea PDF
Industrial IoT On Land and at Sea PDF
34 MINING
36 Adoption
37 Skills
38 Security
39 Data usage
40 Connectivity and IIoT technologies
41 Investment and ROI
42 TRANSPORT
44 Adoption
45 Skills
46 Security
47 Data usage
48 Connectivity and IIoT technologies
49 Investment and ROI
METHODOLOGY
The Inmarsat Research Programme is now in its second year. This 2018 research is focused on understanding the ways that the Industrial Internet of
Things (IIoT) is being adopted by organisations from the agriculture, energy, maritime, mining and transport sectors and the role of satellite connectivity
as an IIoT enabler.
In May 2018 Inmarsat commissioned Vanson Bourne, a specialist technology market research company, to interview 750 respondents about their use of,
attitude to and predictions for IIoT within their organisation and industry.
Respondents work for organisations with at least 500 employees and have either decision-making or influencing responsibilities for IIoT initiatives.
However, the profile of maritime respondents is different, in that 46 per cent worked for organisations employing fewer than 500 people.
We included an ‘other’ category in our research base to ensure that the sample was representative of the wider business community and enable us to
draw conclusions about the impact that IIoT is having on the global economy.
• Financial services
• Manufacturing
• Insurance/legal
• Construction/real estate
• Retail
• Telecommunications
DEMOGRAPHICS
RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SECTOR (750) RESPONDENTS BY REGION (%)
125 125
125 125
32 31
37
125 125
RESPONDENTS BY REVENUES
AGRICULTURE ENERGY MARITIME MINING TRANSPORT OTHER COMMERCIAL SECTORS Total: $1.16 trillion
$54 billion $301 billion $61 billion $214 billion $220 billion $309 billion
*Organisations indicated their total revenues by banding, with each response treated as the median number in that banding and added together to produce totals.
Global production and supply chains are increasing This transparency will dramatically alter the pull- A global, stable and secure communications
in complexity: they involve multiple industries, each push strategies of supply chain businesses. Most network, which can only be achieved through the
with their own business models and processes, currently work to balance the pull of demand-led inclusion of satellite connectivity, is fundamental
and encompass multiple jurisdictions and production against the push factor from for the supply chain to be able to share information
regulatory authorities. manufacturers delivering products to market and capitalise on the benefits that IIoT brings. The
based on previous demand. IIoT will allow for combination of satellite with Low Power Wide Area
With regulation governing the manufacture of
increasingly refined decisions, basing production Networks (LPWAN), RFID and other wireless data
products becoming tighter, provenance and
on more accurate analysis of the market and its collection technologies is allowing the collation of
traceability to point-of-origin are more important
current need. more data points than ever before, anywhere on
than ever. Climate change, a growing population
the planet.
and concerns around environmental sustainability Companies that are able to use data to improve
are challenging our industries to produce more, their own operations and to create a seamless Those that integrate satellite networks as part of a
while inflicting less damage on the world around us. partnership with all the other organisations in their broader connectivity framework involving
supply chain have the opportunity to gain a terrestrial connectivity will be able to ensure
A sense of this complexity can be seen by looking
significant competitive advantage. Those who are smooth data flows, better servicing of customer
at an industry such as mining, which lies at the start
not moving to adopt this technology risk falling out needs and increased turnover and profitability.
of many global supply chain partnerships. From the
of the supply chain altogether. Satellite’s unique capabilities in terms of its global
responsible extraction of raw materials, often in
reach – especially when using a single global
remote and environmentally challenging regions, Manufacturers often use many suppliers to bring
network – and the redundancy it offers; ensure that
millions of tonnes of material are then transported everything from raw materials to pre-manufactured
the supply chain is never broken through a failure in
to processing sites, which may be thousands of parts into their production facilities. IIoT allows the
its connectivity backbone.
kilometres away. From here, the refined product is volumes of material to be more finely calibrated to
then shipped to companies in many different meet ever fluctuating demand. It can also be used As the fourth industrial revolution proceeds, a host
industries for incorporation into their products to keep a close eye on sub-par suppliers and help of complementary technologies will emerge along
before, eventually, reaching the customer. organisations to improve the productivity of their with IIoT. Blockchain, AI, machine learning, 3D
supply chain relationships. printing and others will all become important
Products from one mine could ultimately involve a
elements of an increasingly automated
supply chain spanning hundreds of countries and While it is important that no element of a supply
supply chain.
thousands of companies, with each step producing chain act as an island, sharing data with third
data, and requiring data, from the other steps. parties – even supply chain partners – can feel Businesses certainly have their work cut out to stay
Factor in the need to protect employees, local alien to many. Commercial confidentiality, security ahead of the curve. New people with new skills and
people and the environment at every step and a and a view that any external organisation could be new ways of thinking are needed to apply
complicated picture emerges. a competitor, results in a natural inclination not to themselves to finding wholly new ways of running
share data, which must be overcome. the supply chain. Not only will they need to be
IIoT is set to play a profound role providing end-
thinking about their own operations, but they must
to-end transparency across supply chains and With so many uses, data produced from sensors
also consider how they will integrate with others in
improving their efficiency. We are reaching a point needs to be handled in different ways. It can be
the supply chain to ensure evermore seamless
where all events in a supply chain will be captured processed on the edge (adjacent to where the
ways of working.
as data by nerve-like sensors, before being routed data is produced), or collated more centrally in
for analysis and actioned. the cloud, depending on its intended function. A supply chain is only as good as its weakest link,
Communication networks allow for data to be and without all parts playing their role, sharing data,
seen in real-time across the supply chain, and it will operate inefficiently. Our research shows where
to influence faster decision-making to ensure IIoT can improve the supply chain and where
optimum outcomes. satellite connectivity is supporting this.
8
1
KEY
Agriculture
1 CROP FIELDS 2 TRUCKS
Energy
Sugarcane production – LPWAN Sugarcane transport – IIoT sensors Maritime
sensors monitor environmental gather vehicle data and location Mining
conditions and harvest data. tracking to deliver accurate
Transport
Automated machinery optimises delivery forecasts, improving
yields with data shared with farmers efficiency of supply chain.
and further down the supply chain.
12
14 13
10
11
ADOPTION
IIoT adoption is accelerating rapidly. With over a WHICH OF THE BELOW STATEMENTS DESCRIBES YOUR CURRENT STATUS
WHEN IT COMES TO DEPLOYING IIOT-BASED SOLUTIONS?
fifth of businesses surveyed reporting full
adoption and a further quarter reporting that
they were in the trial stage of IIoT deployment, it 15%
will deploy IIoT 21%
is clear that the technology is a major focus for solutions fully deployed
businesses across the global supply chain. There in more than IIoT solutions
4
are a number of drivers for IIoT adoption, the 18 months
most significant being improving resource
efficiency, monitoring environmental changes 15%
and improving health and safety. These drivers will deploy
will enable organisations to create leaner IIoT
solutions
business models and operate with greater within
sustainability and less impact on the 18 months
25%
environment, as well as improving working currently trialling
conditions for their staff. However, adoption 16% IIoT solutions
levels are inconsistent across the sectors will deploy IIoT solutions
within 12 months 10%
surveyed, with energy and mining showing much will deploy IIoT solutions
lower levels of adoption than transport and within 6 months
maritime. Supply chains must be connected from
end-to-end to operate with maximum efficiency,
and if certain areas are not gathering the TOP 3 IIOT DRIVERS
necessary data to identify these efficiencies,
businesses will struggle to use IIoT to its
maximum potential.
organisations will struggle to make best use of the data they gather, which will ultimately hinder the
transformative role that IIoT can play in the global supply chain, limiting the flow of data across 40
multiple businesses and industries. To plug these skills gaps and ensure successful IIoT deployments,
organisations must look to external partners with the specialist skills and expertise to provide the 30
56%
SECURITY SKILLS
A lack of in-house skills
48%
ANALYTICAL/DATA SCIENCE SKILLS
42%
TECHNICAL SUPPORT SKILLS
Costs higher than expected
Security implications
SECURITY
With almost all organisations facing security WHAT ARE THE BIGGEST SECURITY CHALLENGES WHAT CHANGES IS YOUR ORGANISATION
challenges in the deployment of IIoT solutions, it ASSOCIATED WITH THE USE OF IIOT-BASED MAKING TO ADDRESS IIOT SECURITY
SOLUTIONS WITHIN YOUR ORGANISATION? (%) CHALLENGES? (%)
is critical that businesses take comprehensive
action to bolster their defences. External cyber-
50 50
attacks are causing most concern to businesses,
followed by poor network security and data 40 40
mishandling or misuse by employees. To protect
against these threats, organisations are training 30 30
their employees on IIoT security best practices,
upgrading existing security technologies and 20 20
DATA
It is clear that while there is now plenty of appetite for the various benefits of IIoT-produced data, the
reality is organisations are some way off where they want to be in analysing and using it. Better
decision-making, increased internal visibility of data and greater supply chain insight are some of the
potential data-enabled benefits with large disparities between what has been achieved so far, versus
what organisations hope to achieve in the future. All three will be critical to an organisation’s ability to
thrive in the supply chain of the future. Our research found that generally the closer a business was to
the consumer, the stronger its data strategy was. Organisations need to focus on developing their data
strategies to foster effective sharing, analysis and security, to ensure that they achieve these goals.
HOW WOULD YOU SCORE YOUR ORGANISATION’S ACHIEVEMENT OF EXPECTED HOW DO YOU/WILL YOU USE THE DATA COLLECTED
BENEFITS OF IIOT-BASED SOLUTIONS SO FAR AND FOR THE FUTURE? THROUGH YOUR ORGANISATION’S IIOT-BASED
SOLUTIONS? (%)
40
27% 49% 30
BETTER DECISION-MAKING 20
19% 42%
10
0
INCREASED INERNAL VISIBILITY OF DATA
12% 44%
Monitoring productivity
Managing stocks/assets
Agriculture
Energy
Maritime
Mining
Transport
collection and transfers from multiple Bluetooth Low Energy (BLE)
data points.
LoRaWAN
Agree SigB
Disagree ZigBee
I don’t know
2% 10% 1% 5%
2% 3%
13%
23%
30%
0%
1-2.5%
2-5.5%
0% 6-10%
1-2.5% 11-20%
2-5.5% More than 20%
6-10%
11-20%
More than 20% INDUSTRIAL IOT ON LAND AND AT SEA | 9
AGRICULTURE DEMOGRAPHICS
RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (%) RESPONDENTS BY REGION (%)
5 48 22 46
20
14 USA
20
Japan
27
28
Latin
America
33
45 36
30
19
501-1,000 employees 1,001-3,000 employees Farming OEMs / service businesses Americas EMEA
1
www.un.org/development/desa/en/news/population/world-population-prospects-2017.html INDUSTRIAL IOT ON LAND AND AT SEA: AGRICULTURE | 11
ADOPTION
HOW WOULD YOU SCORE YOUR
ORGANISATION’S ACHIEVEMENT OF
HOW MATURE
WHICH IS THE STATEMENTS
OF THE BELOW AGRICULTURE BEST DESCRIBES of irrigation systems would see yields increase HOW WOULD YOU SCORE YOUR ORGANISATION’S
YOUR ORGANISATION’S
SECTOR IN RELATION TOCURRENT STATUS WHEN IT
IIOT ADOPTION? EXPECTED BENEFITS
ACHIEVEMENT OF IIOT-BASED
OF EXPECTED BENEFITS OF
considerably, current techniques represent a
COMES TO DEPLOYING IoT-BASED SOLUTIONS? SOLUTIONS?
IIOT-BASED (%)
SOLUTIONS? (%)
desperate waste of water. Adding an extra layer of
80 intelligence to these solutions with IIoT sensors
100
40
and increase yields sustainably.
Greater automation
Better decision-making
Reduced downtime
Reduced costs
9 %
cent think that IIoT will be essential for their
However, it’s worth noting that respondents aren’t
organisation to gain an edge on the competition.
yet reporting universal success rates in realising
As a sector that is coming under intense pressure their objectives. Just 9 per cent state that they’ve
to increase production and protect margins, it achieved their objective of securing greater have achieved greater insight into their
should come as little surprise that these factors insight into their supply chains, while 64 per cent supply chains to date, while 64 per cent
are driving the adoption of IIoT in the sector. Half believe they will achieve this in the future. This is believe this will happen in the future
(50 per cent) reported that environmental notable as the biggest disparity between what
monitoring (of soil and weather conditions) was a has been achieved so far and what agricultural
driver, 44 per cent identified the promise that IIoT respondents predict in the future. There is clearly
holds for reducing operational costs, and 38 per momentum toward IIoT driving better supply IIoT projects are starting
cent sought to improve resource efficiency
through the technology.
chain insight in the agricultural sector, and with
the right strategies and investment this
to bear fruit and deliver
Smarter IIoT-enabled irrigation systems are just
prediction will revolutionise the industry. the sort of changes that
one area where all three of these drivers can be the sector needs to cope
achieved. Just 20 per cent of agricultural land is
irrigated today, accounting for 40 per cent of the
with the macroeconomic
food produced globally, and while the expansion challenges it faces
92 per cent stating they would benefit from IIoT solutions become available (the current Customer service skills
additional skills to augment those that they absence of which was identified by three in ten Decision-making skills
do have in this area. Evidently there is an respondents as a barrier to IIoT adoption), the
opportunity for managed services companies lack of in-house skills should become less of an
50 %
to better support agricultural organisations issue. However, the sector must focus its efforts
with their IIoT deployments, after initial on upskilling and reskilling their existing
deployment, in order to deliver agreed workforce and technology education needs to
productivity objectives. be seen to be part of what it means to work
lack the data analysis skills
in agriculture.
Moreover, a lack of in-house skills emerged as they require for IIoT
the single biggest barrier to the adoption of IIoT The future of agriculture depends on not only
solutions within agriculture, selected by 46 per understanding how to produce organic
cent of respondents, indicating that many are
finding it difficult to adapt to an increasingly
materials, but also how technology sits at the
centre of all aspects of the industry. The answer
Skills shortages,
digital future. lies in greater collaboration in the sector and to particularly amongst
The skills shortages being reported are
work more closely with partners who can share
their skills and experience to smooth out
OEMs, are putting a break
particularly acute amongst OEMs, where over
half (56 per cent) identified skills shortages as
the process. on IIoT innovation within
one of their biggest barriers to the development the agriculture sector
0
such as sensor nodes and just 25 per cent have
Laggards Starters Progressives Leaders invested in new security technologies. 0
All sectors average (750 respondents)
The low level of activity being reported to improve
Training employees on IIoT
the security surrounding IIoT solutions may owe
Industry experts are coming to terms with the Securing physical assets such as sensor nodes
to the relatively limited involved of Chief
idea that, while the industry is not going to
Information Security Officers (CISOs) in IIoT Upgrading existing security technologies
come under the same concerted attacks that
deployments in the sector. Almost four in ten (38 Partnering with a third party
finance houses are, there’s a growing need to
per cent) respondents state that their CISOs are
protect agricultural set-ups. But despite this Hiring skilled staff
not involved in IIoT deployments, but should be,
recognition, security is still an area that much Communicating to customers on the use of IIoT
and a further 18 per cent didn’t see a need for
of the sector is struggling with, with the clear Investing in new security technologies
their involvement at all. When we consider the
majority of respondents ranking in the
skills shortages and challenges being reported Creation of an external IIoT security
laggard or starter categories when it comes to policy for suppliers and partners
with regard to security in all segments of the
IIoT security.
agriculture sector, this is surprising.
By its nature, the agricultural sector has
On a more positive note, the agriculture sector is
traditionally been well insulated from cyber-
60
actively looking to plug the gaps in its security
attacks, so the limited progress in this area is
somewhat expected. However, as farms integrate
evermore internet-enabled technologies into
capabilities and work with third party specialists
to secure their IIoT initiatives. Just 13 per cent of
%
agriculture respondents intend to manage the
their operations that is rapidly changing. Such
ongoing security of their IIoT solutions, with stated that their approaches to
attacks could have devastating consequences,
the majority expecting to enlist the help of cyber-security could be stronger
and a well-targeted hack of a smart irrigation
security experts.
system or harvesting machinery could well do
When we consider how quickly the threat
irreparable damage to a supply chain or wreak
havoc in the commodity market. landscape is evolving, and the security challenges
The agriculture sector
While it is encouraging that just 19 per cent
being reported, agriculture’s recognition that it is actively looking for
can’t solve the security issue on its own is
stated that security was a barrier to adoption –
encouraging; however, it has much to do to
support from third party
significantly lower than the figure reported in
some other sectors – six in ten respondents
safeguard its future. specialists to secure their
admitted that their processes to combat cyber- IIoT initiatives
55
due to increased regulation, governmental
%
their business and optimise their operations, and
businesses are expecting to put the data that is involvement and the opportunity for tertiary
available to them to a number of innovative uses. businesses. In time, the manner in which data flows
For example, 81 per cent of businesses involved in out of the agricultural organisation will become
forestry hope to use this data to improve paramount as these third-parties begin to rely on restrict access to IIoT data within
environmental sustainability, and 89 per cent in this real-time information to gain insight into the their organisation
the farming sector expect to use the data to global production and supply chain. Those
increase staff productivity. agricultural businesses who begin to work with
their digital partners in this way will benefit from The majority of agriculture
Our research indicated a number of factors that
may be hindering agricultural firms in their use of
the development of new revenue streams and
companies expect the
symbiotic digital eco-systems that afford them
data. Security is of course one of the most significant competitor advantages. data from IIoT solutions
pressing issues, with 36 per cent of agriculture
businesses reporting that insecure data storage A big issue regarding data sharing is about trust. to deliver improvements
and transmission was one of the reasons they Many farmers – of all sizes – are very concerned to staff productivity and
were not able to use their data as effectively as about who owns their data and how it is used.
they would like. Players in the agricultural supply chain vary sustainability
72 %
88 per cent of those that could be classed as
subsectors that make up the agriculture industry.
‘connectivity strugglers’ said that it was
Almost all of OEMs (94 per cent) believe that
disrupting their ability to take advantage of
satellite is essential for IIoT, primarily because
the technology (compared to just 10 per cent
these companies report valuing network coverage will use satellite technology to
of the overall sample).
above all other attributes. When you consider how support their IIoT projects
On nearly every measurement, whether it is the research has shown significance of satellite to
access to skills and expertise, forecasted cost reliable connectivity this should not be surprising.
savings and impact on turnover, or planned
Over a third of respondents (34 per cent) are
investment in digital transformation – those who
using Bluetooth Low Energy to support their IIoT
struggle with connectivity are at a serious
disadvantage and can be considered laggards in
deployments, making it the most commonly-used
technology in the sector, followed by RFID (used
OEMs are placing their bets
their IIoT maturity. Getting the right connectivity
by 18 per cent). However, a broad range of other on satellite connectivity to
in place is fundamental to improving business
performance and grasping any of the
IIoT protocols are being used. One in ten (10 per
cent) are reliant on LoRaWAN, while 9 per cent
help them overcome their
opportunities of the fourth industrial revolution.
report that they are using SigB. connectivity gaps
20
70 and OEMs are showing bullish levels of
16
60 investment, at well over $1 millon, while the
16
50 forestry sector languishes behind on just over
12
40 $400,000. 12
8
20 organisations surveyed but also, more
4
10 importantly, agriculture’s relatively low-tech
4
0 starting point. It of course stands to reason that
Laggards Starters Progressives Leaders a farm would spend less on technology than,
0
All sectors average (750 respondents) 0 Currently In 12 months In 3 years In 5 years
say, an oil company, though agriculture
Currently In 12 months In 3 years In 5 years
Farming
businesses should reassess the amount they
Farming
The level of investment in the agricultural spend on technology as they look to seek the Agriculture
sector is significantly lower than the levels Agriculture
benefits of a more digitally-enabled future.
seen in the other industries included in this
While sensors can be deployed in fields or on
report. With 80 per cent of agriculture
livestock to monitor basic parameters such as
businesses ranked as IIoT starters, the
soil moisture levels or animal welfare at relatively
industry is clearly at the early stages of its
low cost and to good effect, heavier duty IIoT
IIoT investment cycle, and if it is to capture
deployments hold the promise of more
the full value of IIoT solutions it must ramp
substantial rewards. Completely automating
up its level of investment to ensure
heavy machinery, like seed drills or crop
successful deployments.
harvesting machinery, for example, would reduce
However, the picture is more complicated than the sector’s reliance on manual labour, speed up
these figures would suggest and when viewing the rate of production and serve to maximise
agriculture’s investments in IIoT to date, and crop yields. These next-level IIoT deployments
those planned in future, as a percentage of
9%
come with a higher price tag, though the data
overall IT budgets, the sector appears in a better indicates that a higher spend on IIoT
light. Respondents invested 2 per cent of their IT technologies comes with a correspondingly high
budgets in IIoT over the last three years – a return on investment.
comparable figure to the overall sample – and of IT budgets will be spent on IIoT
Large scale farmers’ enthusiasm for IIoT, and
their planned investment over the next three over the next three years
higher level of investment, is reflected in these
years surpasses that seen in other sectors.
organisations’ expectations for IIoT’s
Agriculture respondents will devote 9 per cent
contribution to their turnover and costs. Over
(11 per cent in farming) of their IT budgets to IIoT
the next five years, farming businesses expect
through to 2021, which would indicate that the
IIoT solutions to help grow their turnover by over
sector is investing heavily in the technology.
16 per cent, well above the agriculture average Over the next five years,
Despite this, the absolute figures reveal a
different view. Agriculture businesses reported
figure of 14 per cent. In addition, farmers expect
IIoT solutions to help them save almost 20 per
farming businesses
that they expect to spend on average close to cent of their costs, ahead of the 18 per cent expect IIoT solutions to
$1 million on IIoT solutions in the next three
years, significantly below the average amount of
reported by agriculture respondents overall,
reflecting IIoT’s potential to help businesses in
help grow their turnover
over $5 million that respondents across all the sector operate with much greater efficiency. by over 16 per cent
RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)
14 19 36 49
22
Canada
23
USA
22
China
30
20
India
52 34
37 40
14
0
enabling distributors to do more with less. 10
Laggards Starters Progressives Leaders 0
All sectors average (750 respondents) With energy extraction and exploration 0
efficiency
changes
safety
costs
security
to data/insights
productivity
engagement
premiums
delivery
businesses prioritising monitoring health and
efficiency
changes
safety
costs
security
to data/insights
productivity
engagement
premiums
delivery
operational
and and
safety (50 per cent and 61 per cent respectively),
service
physical
environmental
The energy sector is making solid progress
operational
resource
insurance
health
service
and environmental changes (58 per cent and
physical
workforce
environmental
customer
resource
insurance
health
in relation to IIoT adoption, with half of
IImproving
access
workforce
Improving
customer
53 per cent), the focus for these businesses is
Improving
Reducing
Improving
IImproving
respondents ranking in the IIoT progressive
access
Lowering
Improving
Improving
Reducing
clearly on the quick wins of IIoT deployment.
Greater
Increasing
Improving
Better
Monitoring
Lowering
category. Today, 44 per cent of energy
Greater
Increasing
Better
Monitoring
companies have deployed IIoT solutions to However, these projects are delivering results,
some extent, and while 84 per cent of these are with over a third (36 per cent) reporting that they Energy distribution
still in the trial phase, nine in ten expect to have have already realised improvements in health Energy distribution
Energy extraction
fully deployed IIoT solutions by the end of 2019. and safety, 34 per cent have improved the Energy extraction
Energy exploration
environmental sustainability of their operations, Energy exploration
It is interesting to note, however, that distribution
and while just 10 per cent of energy companies
companies are somewhat further along their IIoT
have successfully lowered their insurance
journey than those engaged in extraction and
premiums to date, a further 35 per cent
exploration. As the arm of an industry that is closest
expect to do so in future.
to the consumer, and has been developing smart
meter and smart grid technologies for a number of
years, this is to be expected. However it is clear that
energy companies further upstream have some
catching up to do in order to ensure the energy
90%
supply chain functions with complete
transparency and efficiency.
skills
skills
skills
skills
skills
skills
skills
skills
analyse data and ensure cyber-security
Securityskills
scienceskills
supportskills
Planningskills
Decision-makingskills
Managementskills
serviceskills
managementskills
compliance but now find themselves short-
Security
Analytical/datascience
Technicalsupport
Planning
Decision-making
Management
Customerservice
Databasemanagement
Like most other sectors examined in this report, staffed and competing with other industries for
Customer
Analytical/data
Technical
the energy sector is lacking when it comes to data security expertise.
Database
the skills required to architect, deploy and
With limited internal resources to manage the
manage IIoT-based solutions.
challenges of IIoT deployment, it is no surprise to
Energy distribution
distribution
As is to be expected, this shortfall in skills is both see energy businesses reaching out to a growing Energy
inhibiting the rate of adoption, and limiting the number of disruptive, tech-driven start-ups, who Energy extraction
Energy extraction
success of IIoT initiatives once deployed. Around have established themselves as strategic partners Energy exploration
Energy exploration
a third (34 per cent) of energy respondents with the niche skills capable of delivering IIoT
identified a lack of skills as one of the biggest solutions.
barriers they have encountered in the adoption
51 %
The vast majority of energy companies are using,
of IIoT solutions, and 27 per cent stated that they
or planning to use, partners to develop and
lacked the skills to extract and use the data
manage their IIoT initiatives. Some 80 per cent of
generated by their IIoT solutions, as efficiently
respondents stated that they will use partners to
as they would like. of energy producers need to improve
some extent to develop their IIoT initiatives, while
Respondents in both distribution and extraction 72 per cent will use partners to manage them. their technical support capabilities to
sectors identified skills shortages in all areas of Without this assistance, they will struggle to get successfully deliver IIoT
IIoT deployment, with only around one in five their IIoT projects off of the ground.
stating that they have all of the skills they need to
devise IIoT strategies and manage them once
they are up and running.
In their efforts to acquire
However, some clear differences between these
new staff with skills in
parties emerge when we examine the specific skills disciplines such as data
required. Over half (56 per cent) of distribution
companies, for example, felt that they required
analysis and cyber-security,
additional data science skills to fully realise their energy companies face stiff
IIoT initiatives, considerably higher than the
41 per cent of extraction respondents that
competition from major
thought the same. technology companies
Respondents from the energy sector are more industry, energy extractors appear least prepared Creation of an internal IIoT security policy
confident than most in their ability to fend to deal with the challenge, with 85 per cent stating Training employees on IIoT
off the security threats posed by their IIoT there was room for improvement. Securing physical assets such as sensor nodes
deployments, and the steps to increase the
However, energy companies, are taking remedial Communicating to customers on the use of IIoT
security of IIoT-based solutions place the
action to address their vulnerabilities. 75 per cent Upgrading existing security technologies
sector just ahead of the IIoT security index.
of energy respondents reported that they were Hiring skilled staff
This level of maturity, while encouraging, masks working with partners to ensure the ongoing
Creation of an external IIoT security
some serious challenges for the sector. The energy security of their IIoT initiatives to some extent, policy for suppliers and partners
industry is one that has long been susceptible to while 55 per cent of extraction companies stated
cyber-attacks. It is a prime target for criminal that they would outsource the security of their
elements, though while in the past this may have IIoT solutions as much as possible (compared to
been for financial gain, the industry is increasingly just 31 per cent of distribution), in reflection of the
under threat from terrorists and rogue states. deeper skills shortages they face.
One of the most famous examples of an energy- Beyond this, looking at some of the specific
related security breach occurred in December 2015, actions taken to improve security, four in ten have
75
when hackers attacked the Ukrainian power grid upgraded their security technologies (43 per cent),
leaving 230,000 citizens in the dark by
compromising information systems of three energy
and a similar proportion has invested training for
employees and security policies. %
distribution networks.
There is good recognition among C-level execs
are working with partners to ensure
However, attacks on the sector are increasingly about the potential vulnerabilities of IIoT: 17 per
the ongoing security of their IIoT
common. A report in March 2018 from the cent of energy respondents (and 29 per cent of
initiatives
insurance and risk management group, Marsh distribution companies) say that CISOs (Chief
(Could Energy Industry Dynamics Be Creating an Information Security Officers) are leading their
Impending Cyber Storm?) revealed that about a IIoT projects, and they influence them in 38 per
quarter of respondents from the energy industry cent of cases – the highest reported level of CISO
knew that their companies had been hit by a
cyber-attack in the past year alone.
involvement of all the sectors in this report.
Energy companies are
As a sector that has long been concerned about
taking more remedial
the implications of network vulnerabilities, IT action than other sectors
managers within the energy industry should be
well aware of the security pitfalls of IIoT and
to address security issues
therefore be able to mitigate the risk. related to IIoT
33%
Security is just one of the challenges that must be
navigated – 33 per cent of energy respondents
not unlocking the value of
overall cited concerns about the security of the the potential insights from
data they capture. Interestingly, fears about the
misuse of data were the most pronounced in cited concerns about the security
their accumulated data, it
distribution companies, who are grappling with of the data they capture isn’t yet the new oil
Energy distribution
Energy extraction
Energy exploration
range of cellular, fibre and radio networks to
support their IIoT deployments. Fibre is playing a
Energy respondents are – generally speaking particularly significant role in the connectivity
– able to secure the reliable connectivity they mix, with 57 per cent of respondents citing it as
need to support their IIoT initiatives. Just a key to supporting their IIoT networks, with radio
Strongly agree
quarter of respondents identified connectivity networks following close behind with 54 per cent,
Agree
as one of the biggest challenges facing their cellular on 49 per cent.
IIoT deployments and only around a third Disagree
Connectivity is, however, just one part of the
(32 per cent) thought that connectivity issues Strongly disagree
picture as the effectiveness of IIoT initiatives
could hold them back – numbers that are
depends upon users’ ability to take the data
significantly lower than those reported by
generated by sensors and action it to drive better
other sectors.
business outcomes. This is where the new wave of
42%
However, looking deeper at the subsectors that wireless data collection technologies, which
we surveyed, we can see marked differences, with enable edge processing and real time data
some achieving better connectivity levels than routing, come in to the frame and bring these
others. Distributors led the way here, a trend that solutions to life. It is notable then, that over a of energy companies struggle to
can in some part be attributed to their in-built third (37 per cent) of energy companies are not access reliable connections for
advantage in accessing the necessary using any such technologies at all. their IIoT deployments
connectivity for their IIoT deployments via grid
Where they are being deployed, however, RFID
systems and their distribution linking them to
came out as the most commonly-used in the
connected urban areas.
sector, selected by 30 per cent of respondents to
On the other hand, extraction and exploration support their IIoT initiatives, followed by
As IIoT deployment
companies struggled more with their connectivity Bluetooth Low Energy (BLE) (20 per cent). accelerates, extraction
levels, which no doubt factors into the relatively LoRaWAN is particularly popular amongst the
low levels of IIoT adoption in these segments of energy distributors we surveyed, with 16 per cent
businesses will have
the market. 43 per cent of extraction businesses using the technology, compared to just 8 per an ever-increasing
stated that connectivity was one of their biggest cent of extraction companies.
IIoT challenges – significantly higher than the 14 demand for reliable data
per cent of distribution companies that thought transmission, and it is
the same. Additionally, over half (51 per cent) of
extraction respondents reported that they satellite connectivity that
struggle to access reliable connections. will meet this demand
11 %
the way that energy is consumed, there is
significant opportunity for IIoT further upstream
at the point of production. This disparity in
spend therefore suggests that those involved in
increase in turnover expected
extraction and exploration are limiting the scope
over the next five years due to IIoT
of their transformations.
With over 90 per cent of world trade carried We will also address the challenges inhibiting
by sea 1, shipping sentiment is continuously adoption, including lack of in-house skills and
influenced by other stakeholders in the global industry knowledge, but also entrenched
supply chain, including regulators. Today, ambivalence towards new technologies.
INMARSAT INDUSTRIAL IOT
over-capacity in the container market, slower
Specific attention will be paid to ‘gateway’ IIoT- READINESS TOOL
growth in demand for raw materials, soft
based solutions which simultaneously meet
tanker rates and idle offshore tonnage Our tool allows us to benchmark sectors,
regulatory and cost efficiency requirements.
co-exist with market positives that include organisations and industries against each
For example, as further International Maritime
new northerly sea routes, the rise of liquefied other based on their IIoT readiness.
Organization rules loom, limiting emissions from
natural gas and demand for cruise tourism.
ships and ushering in an era of new more
We asked our 750 respondents a series of
Nevertheless, the consequences of the global expensive fuels, IIoT-connected shipboard
questions, with points attached to their
financial crisis of 2008, the oil price slump from sensors provide a ready answer to monitor,
responses, scoring their IIoT development
2014 and tightening environmental regulations report and verify fuel use. Today, 65 per cent of
in six key areas:
continue to frame the maritime narrative, with ship owners have or are trialling IIoT-based fuel
owners under pressure to cut costs and consumption monitoring, with a further 9 per • Adoption • Skills
emissions but enhance safety. cent to do so within the next 12 months. • Security • Data
• Connectivity and • Investment
In the following pages, we shall explore how It is important not to overplay the ‘compliance’
IIoT technologies and ROI
IIoT-based solutions offer the maritime industry card, given that around half of the maritime
a straightforward way of ‘getting its house in respondents in the current study say either they Using the scores, we divided our respondents
order’ in response to rising environmental do not aim at or do not expect greater into categories indicating their IIoT maturity:
concerns, their use to enhance health and compliance as an outcome of adopting IIoT laggard, starter, progressive and leader.
safety, and their potential to improve efficiency. solutions. However, owners today inhabit a
1
www.business.un.org/en/entities/13 INDUSTRIAL IOT ON LAND AND AT SEA: MARITIME | 27
ADOPTION
PLANNED ADOPTION OF SPECIFIC
PLANNED
IoT-BASEDADOPTION OF SPECIFIC
APPLICATIONS
HOW MATURE IS THE MARITIME SECTOR reporting: 47 per cent of respondents already use IoT-BASED APPLICATIONS
IN WHAT AREAS WILL YOUR ORGANISATION
TORELATION
IN WHAT EXTENT DOADOPTION?
TO IIOT YOU STRUGGLE
(%) WITH RELIABLE IIoT-based solutions to monitor fuel use rising to ADOPT IIOT-BASED SOLUTIONS? (%)
CONNECTIVITY WITH YOUR IOT DEPLOYMENTS AT
LEAST SOME OF THE TIME? 100 per cent by 2023. In fishing, the regulatory
requirement comes from the need for fishers 100%
80 100%
to demonstrate that catches are from
70 80%
sustainable sources.
80%
60
Safety is also a key factor in IIoT-based solution 60%
50
adoption. Cutting marine insurance premiums was 60%
40
cited by 70 per cent of respondents as one of the 40%
30
most important drivers for adoption, for example. 40%
wearables
monitoring
of assets
management
and and
optimisation
usage
automation
management
All sectors average (750 respondents)
tracking
Energy/fuel
as as
suchsuch
wearables
monitoring
of assets
management
optimisation
usage
automation
management
tracking
tracking
Energy/fuel
Indeed, the 1.6 million seafarers working, resting
equipment
tracking
controls
Employee
Shipping’s notorious ambivalence towards new
monitoring
through
equipment
consumption
and wanting to connect IIoT-based solutions from
process
controls
Asset
route
Employee
monitoring
device
security
through
technology is today characterised by a
consumption
process
Asset
remote locations represent another variable
route
areaarea
Monitoring
device
security
willingness by some to engage with predictive
Business
Smart
Monitoring
peculiar to maritime: connectivity is a welfare issue
Smart
WideWide
Business
remote diagnostics, automated processes and
Smart
Smart
within the Maritime Labour Convention and is also 2018
blockchain, while others take regulatory
material to choosing an employer. Today, 25 per 2018
compliance as their investment cue. 2019
cent of the maritime industry obtains health and 2019
2020
Thus, shipping’s ‘conservatism’ is belied by the safety benefits through IoT solutions, while 56 per
2020
significant group of maritime respondents cent expect to do so in the future. Our research 2023
2023
identified as IIoT ‘leaders’ in our research. Some shows ‘health and safety’ as shipping’s second
34 per cent see themselves as having ‘fully most commonly cited driver for adopting IIoT-
deployed’ IIoT-based solutions, a proportion that based solutions.
puts maritime ahead of other industries such as
However, the maritime sector’s decade-long
agriculture, energy and mining.
fixation with cost is also of central importance.
At the same time, maritime also finds a home for Some 51 per cent of respondents say the potential
the group which represents the largest rump of to generate new revenues does not figure in their
70
IIoT ‘laggards’ compared with the other sectors we thinking when considering IIoT solutions, while 75
interviewed, despite the fact that IIoT technologies
hold much promise for the sector.
per cent have or expect to realise cost savings.
One technology identified is IIoT-based route
%
optimisation, which 57 per cent of owners are
Driving the ‘leaders’ is the need for ships to be
operating or trialling, rising to 66 per cent say cutting insurance premiums
more cost efficient, cleaner and safer than ever
excluding fishing. Respondents suggest that is one of the most important
before, with 56 per cent of maritime respondents
IIoT-based solutions will yield greater automation adoption drivers
using or trialling smart asset monitoring. For the
(40 per cent), achieve greater productivity (80 per
moment, fishing lags marginally behind
cent) and improve decision-making (81 per cent).
commercial shipping, but the disparity may be
short-lived: 57 per cent of the 33 fishing Nevertheless, even in the case of costs,
organisations polled envisage uptake over the expectations appear divided: while 33 per cent of
Restrictions on emissions
next 24 months. maritime respondents believe that IIoT solutions are driving owners to
will bring 10-20 per cent savings within five years,
Regulation is playing its part. In shipping,
14 per cent believe that – even then – they will
monitor fuel consumption
restrictions on emissions are driving owners to
monitor fuel consumption using electronic
bring no savings at all. using electronic reporting
From the 1970s onwards, elements of the The truth is that much of the technical expertise
maritime sector have bemoaned skills erosion at formerly held by owners has been outsourced to
sea, identifying a widening gap between ship managers and equipment suppliers. A fuller
advancing technology and the skillsets available picture when it comes to skills emerges after
to handle it. Nor have the efforts of regulators to considering that marine equipment can
harmonise technology standards been universally contribute 70 per cent of the value of a new ship.
welcomed: the phase in of mandatory electronic
In reality, it has been suppliers – rather than
chart data information systems is only one
owners – who have made much of the running on
example of how well-meaning regulation ‘freezes’
connectivity, big data analytics and application-
technical progression before the full
triggered bandwidth to support remote
consequences for safety at sea have
equipment monitoring, diagnostics and
been established.
preventive maintenance. In the current study, 68
42%
IIoT-based solutions can be deployed to improve per cent of maritime respondents said that they
safety, environmental performance and efficiency would use an external partner to facilitate ‘some’
at sea, whether through capturing seafarer or ‘as much as possible’ of their efforts to
activities in real time, fuel use monitoring, or the develop IIoT-based solutions.
believe their organisations would
analysis of shipboard data for diagnostics
benefit from additional IIoT skills
purposes. However, the most frequently cited
shortcoming identified when it comes to delivering
IIoT-based solutions (in 56 per cent of cases)
relates to decision-making skills. Maritime also
identifies itself as behind the curve when it comes
Suppliers – rather than
to planning skills, where 42 per cent of owners – are making the
respondents believe their organisations would
benefit from additional skills against 37 per cent
running on connectivity
across all respondents surveyed. and big data analytics
80
or strongly agree that their organisation’s processes
to combat theft or malicious damage to hardware,
70
software or the information on them could be
60
stronger. Meanwhile, 53 per cent believe that more
50
security skills would help deliver IIoT-based solutions.
40
However, maritime is significantly behind the curve
30
when it comes to addressing its own security
20
skillsets: only 37 per cent of respondents report
10 initiatives to improve security training, with only 25
0 per cent working on new IIoT security policies and
Laggards Starters Progressives Leaders
All sectors average (750 respondents) just 18 per cent using skilled security staff.
43
Asked why their organisation was not able to
Lack of timely data
make best use of data collected from IIoT-based
solutions, 51 per cent of maritime respondents availability is frustrating %
blamed the time lag between collection and
availability for use. This was 11 per cent ahead of
success for IIoT-based use or will use data to improve
any other explanation. solutions health and safety standards
51 %
Some 69 per cent of maritime respondents say
they rely on satellite connectivity to support
their IIoT-based solutions, against 66 per cent
using radio networks. Perhaps most remarkable
rank satellite connectivity as
– although not to the industry itself – is the
‘number 1’ by usage
maritime sector’s high usage of VSAT. 41 per
cent of respondents use VSAT to support their
IIoT-based solutions, against an average VSAT
use across a range of industries of just 9 per
cent. One caveat is the distinction between
shipping and fishing, where VSAT is cited by
Maritime does not identify connectivity issues
50 per cent of shipping respondents but only as impediments to IIoT uptake
15 per cent of fishers.
14%
years, compared to 1 per cent today.
further indication of the
sector’s faith in IIoT
average cost savings predicted
through IIoT-based solution use
within five years
RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)
11 18 19
23
Canada
17 35 20
Russia
14
25
S. Africa
23
32 20
37
12
14
48 25
Australia
500 or fewer employees (0%) 3,001-5,000 employees Copper Gold Americas EMEA
501-1,000 employees More than 5,000 Multi-commodity Bulk minerals (coal, bauxite, potash)
1,001-3,000 employees employees Iron ore Other APAC
through wearables
consumption monitoring
vehicle/device management
Energy/fuel
84 %
agreed that the technology is essential for their
organisation to gain competitive advantage.
55%
seniority but become more pronounced at
implementation levels – 38 per cent reported that
they required more skills to devise IIoT strategies,
considerably less than the number of respondents
need additional data science
who stated that they lacked the skills needed
and analytical skills
for effective delivery and maintenance (66 per
cent). While we can’t entirely discount the
potential bias of survey respondents (who were
senior decision makers and therefore may
A lack of available skills
consider themselves more skilled than they are in is proving to be a major
reality!) there is a clear pattern where those with
both practical, hands-on experience of IIoT and
inhibitor of IIoT adoption
the mining industry are in short supply. in the mining sector
70 60
Despite this recognition, the response from the
60
sector to address IIoT-related security challenges 50
50
has been somewhat muted, and has for the 40
40 most part revolved around creating internal and
30
30 external security policies for staff to follow
20 (45 per cent). While this will help to address data 20
0
mining companies from cyber-attacks, which is
Laggards Starters Progressives Leaders where much more attention is needed. While
0
All sectors average (750 respondents)
40 per cent have upgraded existing technology,
just one in five (22 per cent) respondents report Risk of external cyber attack
To date the mining sector’s attempts to tackle having invested in new security technologies to Poor network security
the security of their IIoT initiatives in line with protect their IIoT deployments, which trails other Potential mishandling/misuse of data by employees
the overall research sample, the majority sectors’ responses. Insecure storage of data collected
of mining respondents have a considerable
One reason for the relatively low level of activity Internal data regulation and
amount of work to do to address the compliance requirements
to address security vulnerabilities in the mining
security issue.
sector may be that mining businesses do not Supplier/partner data regulation
compliance requirements
38 per cent stated that cyber-security posed a have the right stakeholders involved in their IIoT
barrier to the development of IIoT in their initiatives. Over half (51 per cent) of respondents
organisations and, worryingly, 87 per cent and report that their organisation’s Chief Information
84 per cent, respectively, agreed that processes Security Officer (CISO) is not involved with their
to protect against cyber-attacks and data misuse IIoT initiatives but should be, and a further 17 per
could be improved. cent report that they do not need to be involved.
38%
Mining respondents are keenly aware of these
threats, and 64 per cent cite concerns about the
risk of external cyber-attacks in relation to their
and needs to focus on new
IIoT deployments. By comparison, only around half technologies that can fend
of respondents from other industries registered stated that cyber-security concerns
the same concerns, indicating the scale of the were a barrier to the development
off emerging and evolving
challenge confronting the mining sector. of IIoT solutions cyber threats
40
innovation are needed in the mining sector
where those working on the frontline can work
30 20
hand in glove with specialists developing IIoT
20
solutions. Historically, the mining sector has not 10
10
been known for this level of flexibility in the way
0 that it manages change. However, growing 0
Laggards Starters Progressives Leaders
All sectors average (750 respondents) competitive challenges in the market are now
forcing new cultural behaviour to more flexible We don’t have the skills to extract/use data
approaches to innovation.
The mining sector has three clear priorities on Security/privacy concerns
how it wants to use data collected from IIoT When asked what is holding back the sharing and There is a lag between data collection
infrastructure – to improve health and safety use of data half said that they do not have the and it being available
for employees (68 per cent), build better skills to extract and use data, 42 per cent said Data is only available to certain departments
physical security of mines and the assets used data was being stored in unusable formats, and involved in the IoT deployment
onsite (58 per cent), and increase resource 35 per cent said that there was just so much data Data is stored in an unusable format
efficiency to reduce costs (48 per cent). that they were overwhelmed by the prospect of There is such a large volume of data we struggle
However, respondents made it clear that there understanding and using it. So, as well as needing to utilise it
are some significant challenges in being able to be more flexible and open in how data is used We are able to use data as effectively as possible
to use and share data to improve operations, and shared, IT leaders need to quickly improve
which place the majority of respondents in the their data analytics functionality to enable better
IIoT laggard or IIoT starter categories. use of the wealth of data that is being created.
16 %
the coming period. Respondents expect to spend
bottom lines and help to increase outputs.
more on IIoT than they will on cloud computing,
robotics and big data analytics (each at 7 per Critically, those that are investing higher sums in
cent) over the next three years, coming as further IIoT are anticipating correspondingly high rewards.
indication of the sector’s faith in IIoT. Multi-commodities respondents, who expect to reduction in operating costs predicted
invest 6 per cent of their IT budgets in IIoT over through use of IIoT in five years
However, there is some significant variation within
the next three years state that this should deliver
the average spend on IIoT, with around a third of
an extra 6 per cent to their revenues by 2023.
respondents (32 per cent) expecting to invest
Iron ore companies, who will invest 9 per cent over
less than $500,000 over the next three years.
Although the size of the operation will naturally
the same time frame, expect to add 9 per cent to Those mining businesses
their toplines.
dictate how much companies are able to – or that are slow off the
need to – spend on the technology, this may Those mining businesses that are slow off the
indicate that some mining businesses are falling mark, and fail to invest sufficient amounts in IIoT
mark, and fail to invest
behind in the IIoT innovation stakes. technologies will therefore be placed at a distinct sufficient amounts in
financial disadvantage.
Plainly, not all mining businesses have the same IIoT technologies, will
R&D budgets, and the perceived high cost of IIoT
solutions was identified as a barrier to the success
increasingly find it difficult
of IIoT projects by 37 per cent of respondents. to compete
RESPONDENTS BY SIZE OF ORGANISATION (%) RESPONDENTS BY SUB-SECTOR (125) RESPONDENTS BY REGION (%)
9 25 21 32
19
UK
22
Mexico
28 23 20
Australia
35 34
38 24 25
31
501-1,000 employees 1,001-3,000 employees Freight Mass transit Trains Americas EMEA
3,001-5,000 employees More than 5,000 employees Containers Logistics APAC
1
www.un.org/development/desa/en/news/population/world-population-prospects-2017.html INDUSTRIAL IOT ON LAND AND AT SEA: TRANSPORT | 43
ADOPTION
WHAT ARE THE MOST IMPORTANT DRIVERS
WHAT ARE THE MOST IMPORTANT DRIVERS
FOR THE DEPLOYMENT OF IIOT-BASED
FOR THE DEPLOYMENT OF IIOT-BASED
HOW MATURE
WHICH IS THE STATEMENTS
OF THE BELOW TRANSPORTBEST
SECTOR
DESCRIBES deployment, and a much slower rate of SOLUTIONS
WHAT FOR
ARE THE YOUR
MOST ORGANISATION?
IMPORTANT (%)
DRIVERS FOR
YOUR ORGANISATION’S CURRENT STATUS
SOLUTIONS FOR YOUR ORGANISATION? (%)
IN RELATION TO IIOT ADOPTION? (%) WHEN IT deployment predicted over the next two years. THE DEPLOYMENT OF IIOT-BASED SOLUTIONS FOR
COMES TO DEPLOYING IoT-BASED SOLUTIONS? YOUR ORGANISATION? (%)
70
80 Mass transit presents fertile ground for IIoT 70
50 40
solutions can be built. Freight businesses, more 40
40 susceptible to variable routes and conditions, 30
30
30 appear to be struggling with IIoT deployment. The
20
20 ‘last mile’ delivery sector in particular, where 20
0
adoption of IIoT, however, when this takes off in 0
Laggards Starters Progressives Leaders 0
volume it is expected to cause immense disruption
All sectors average (750 respondents)
to the sector.
Monitoring environmental changes
Monitoring environmental changes
However, despite these differences in adoption Improving resource efficiency of the organisation
The transport sector is racing ahead of other Improving resource efficiency of the organisation
rates, there seem to be broadly similar objectives Improving health and safety across
industries in its efforts to deploy IIoT solutions, Improving health and safety across
for deployment across the industry. Operating with the organisation
with 40 per cent of respondents ranking as IIoT the organisation
greater efficiency is a key driver for the transport Improving the physical security of sites and assets
leaders, and a further 30 per cent as IIoT Improving the physical security of sites and assets
industry, with 61 per cent reporting that monitoring
progressives. This high level of deployment Reducing costs in business operations
environmental changes - such as though the use Reducing costs in business operations
may be a result of relatively straightforward Better access to data/insights
of emissions sensors - was one of their primary Better access to data/insights
IIoT applications in the transport sector, such
motivations for IIoT adoption, and 54 per cent of
as asset tracking or emissions monitoring
businesses identifying a need to improve resource
sensors, but it certainly shows an industry
efficiency. Transport businesses are clearly having
well on its way to creating a connected,
some success with this approach: 82 per cent of
54
data-rich global supply chain and wider
transport network.
when it comes to the state of their IIoT skills containers industry lacking sufficient technical
base. This is one area in particular that will need support, it is no surprise to see that the sector
to be addressed if transport businesses are to shows the lowest rate of IIoT adoption.
capture the full value of IIoT.
59%
was a barrier to IIoT adoption, just behind security
implications. This concern around security was
damaging lack of skills in
further highlighted when respondents were asked data analytics, with nine in
to identify the skills they most required to
accelerate their IIoT deployment; 59 per cent
ten reporting a lack of staff
reported that they required additional
reported that they required additional staff with staff with security expertise skilled in this area
52
respondents to the Inmarsat survey identified a
should implement, including risk assessment
models, enhanced end-to-end encryption and
a rigorous, standardised software
number of ways they are improving their security.
%
The mass transit and rail sector is leading the way
development lifecycle process.
in training its employees on IIoT, with 63 per cent identified external cyber-attacks as one
With 50 per cent of transport businesses reporting doing so to improve their security, as of their biggest security challenges
identified in our maturity model as starters, and well as showing higher levels of investment in new
8 per cent as laggards, there is an immediate security technologies (45 per cent). Businesses A successful cyber-attack
necessity for transport businesses to ramp up
their cyber-security defences. Transport
within the freight and logistics sector are focusing
their efforts primarily on upskilling existing staff
on an autonomous rail
networks, whether on rail, road, sea or air, are vital and hiring additional skilled staff, while those network would be a major
for a successful, thriving economy and society.
A successful cyber-attack on, for example, an
operating in the container sector have directed
their attention to upgrading their existing security
coup for cyber-criminals
autonomous rail network would be a major coup technology and finding external partners to help and have devastating
for cyber-criminals and have potentially
devastating effects on safety and a country’s
them further tighten their security defences. For
all sub-sectors, a combination of these
effects on a country’s
economic activity. approaches will be necessary to ensure security economic activity
risks are minimised.
40
66 per cent either already deploying or expecting
30
to deploy within 12 months.
30
20
20 While it is clear that efficiency is the priority for
10 many transport businesses, it is also encouraging 10
to see that they recognise the positive benefits
0
Laggards Starters Progressives Leaders that IIoT could have for their staff, by improving 0
All sectors average (750 respondents)
health and safety, and reducing their impact on
the environment. The mass transit and rail sectors Monitoring productivity
With almost 60 per cent of transport are perhaps hoping to use IIoT to improve safety Monitoring and improving health and safety
businesses either identified as starters or for passengers, with 64 and 54 per cent of Managing stocks/assets
laggards when it comes to using the data respective respondents citing IIoT’s potential for
Identifying efficiency/cost saving opportunities
gathered by IIoT solutions, there are clearly improving health and safety as key driver for
Monitoring environmental changes
many transport businesses still struggling to deployment.
work out how to extract maximum value from
The transport industry needs to overcome a
their data. While data maturity in transport
number of challenges before it can use its data to
businesses is edging slightly ahead of their
maximum effect. Security is still a major concern,
counterparts in other industries, the sector is
with 41 per cent of respondents citing it as a
tracking well ahead of others in deployment,
reason why they are not able to use the data they
suggesting a lack of strategy and insight into
collect as effectively as they should.
how best to use the data gathered by the
IIoT solutions. 38 per cent reported that they face a lag between
38%
data collection and it being available, hindering
This may be about to change however as
an organisations’ ability to make real-time
transport businesses clearly recognise the value
decisions based on the data available to them.
that this data can bring and have identified a
This lag is restricting the value that transport
number of areas in which they aim to use this reported that they face a lag between
businesses can gain from their IIoT deployments,
data, with efficiency and productivity at the data collection and it being available
hindering them from making decisions in real-
forefront of their efforts. 56 per cent of mass
time from data gathered by connected sensors
transit and 63 per cent of rail companies
out in the field. In an industry which is so reliant on
identified that they would use their IIoT data to
monitor productivity, the top-rated usage, while
seeing where assets are this must be solved.
Effective data-sharing
logistics businesses cited identifying cost saving The issues caused by this lag are not helped by
the restrictions that transport companies are
processes will be critical to
and efficiency opportunities as their top priority.
However, while transport businesses continue to placing on the visibility of data. Incredibly, in the the creation of connected,
have sub-optimal data-sharing processes and mass transit sector just 2 per cent of businesses
reported allowing anyone within their organisation
multi-modal supply chains,
cyber-security hurdles to overcome, they will fail
to create connected, multi-modal supply chains to view it, hindering innovation and preventing but cyber-security hurdles
that ensure maximum productivity from their colleagues from working together to establish
creative applications for the vast swathes of IIoT
must be overcome before
operations and staff.
data that they gather. this is a reality
40
IIoT communications networks, again slightly
40
higher than other sectors, which came in at
30 30
69 per cent.
20 20
Transport businesses are largely achieving goods across vast distances where the need for Cellular networks
the connectivity levels that they require, constant, reliable connectivity is just as great. Fibre networks
edging ahead of their counterparts in other Radio networks
To enhance their IIoT deployments, transport
industries with more IIoT leaders than any
businesses are investing in a number of wireless
other sector. Much transport infrastructure is
data collection technologies. Radio frequency
focused on urban areas, so this will be a
identification (RFID) emerged as the favourite,
contributory factor in why businesses in the
with 41 per cent utilising it in IIoT deployments.
sector are largely able to access the
connectivity they require. The logistics industry is leading the way here: 62 per
cent of respondents are using RFID to track vehicles
However, by their very nature, transport networks
and shipments of goods across global supply
pass through remote regions and areas without
chains, much higher than any other technology.
consistent communications coverage at regular
This is no surprise, given the capability of RFID tags
intervals. It is in these connectivity blackspots
to carry vital data, such as the contents of a
that a full view of critical data is most important,
container or identification of a vehicle. Integrating
to ensure the safe passage of staff, passengers
warehousing and vehicle RFID data into one
and cargo through potentially risky environments.
process delivers further value. For example, the
Clearly a combination of connective technologies
system will notify the driver if he has delivered too
With increasingly global
will be key to supporting the type of ‘connectivity
bubble’ that will keep an asset continuously
much or too little to the wrong location as he shuts supply chains, 95% of
the door getting into the truck. This value is
connected.
reflected in the sector’s adoption of IIoT solutions
logistics businesses agree
Transport businesses appear to recognise the for asset and vehicle tracking, with 86 per cent of that satellite is critical to
challenges they face keeping their IIoT solutions logistics businesses reporting that they have either
in constant communication and are opting for a already deployed these solutions or will deploy
maintain connectivity with
range of connectivity types to ensure reliable data them within the next 12 months. their IIoT deployments
transmission. Perhaps surprisingly, satellite
A global, stable and secure communications
communication networks emerged as the most
network, supported by satellite connectivity, will be
common choice to support IIoT solutions amongst
76
fundamental for any transport business hoping to
transport businesses, with 76 per cent using it. This
was closely followed by cellular networks (75 per
cent), fibre (64 per cent) and radio networks
capitalise on the myriad opportunities of IIoT. Those
that integrate satellite networks as part of their
%
connectivity framework will be able to make
(36 per cent).
significant operational improvements and offer a of transport businesses are using satellite
superior level of service, resulting in a better to support their IIoT initiatives
customer experience and increased profit margins.
0
The wide range of use cases for IIoT in rail and
Laggards Starters Progressives Leaders logistics is further underlined in these sectors’
0
0
All sectors average (750 respondents) Currently In 12 months In 3 years In 5 years
expectations for how IIoT will help them to reduce Currently In 12 months In 3 years In 5 years
their costs over the same three-year period. Average cost savings
Average cost savings
The transport industry tracks slightly ahead of Businesses within the rail sector reported that Average turnover increase
Average turnover increase
other sectors when it comes to investing in they expected to save approximately 12 per cent
IIoT. With 57 per cent of the industry identified of their costs, and logistics business 10 per cent.
as progressives or leaders, the transport While these are relatively impressive figures,
sector is clearly stepping up its investment in these sectors should step up its level of
IIoT, at a seemingly commensurate rate with investment if it is to reap the full benefits of IIoT
the level seen across the other sectors solutions.
examined in this report.
The expected growth in turnover from the use of
8%
Transport businesses expect to invest an average IIoT also shows the mass transit and rail sector to
of $3.5 million in their IIoT development over the be leading the way in the transport industry. The
next three years, accounting for approximately 8 sector expects to grow its turnover by 8 per cent
per cent of their total IT budget. Leading the field by using IIoT, well above the industry average of 6
of IT budgets will be invested
is the rail sector, expecting to spend 11 per cent of per cent, leaving sectors like freight and logistics
in IIoT over the next 3 years
its total IT budget on IIoT development and (5 per cent) and containers (6 per cent) with
deployment, with the logistics sector not far much ground to make up.
behind with an expected 9 per cent spend, above
the industry average of 8 per cent.
Transport businesses
The complexity of operations in the rail and
logistics sectors perhaps goes some way to
expect to invest an average
explaining why businesses are investing heavily of $3.5 million in their IIoT
in IIoT monitoring to optimise their operations.
In contrast to the container industry, which is
development over the next
prioritising asset tracking, the rail and logistics three years
@inmarsatglobal
linkedin.com/company/inmarsat
facebook.com/inmarsatglobal