STR 581 Week 2 Capstone Final Examination Part One - Job Satisfaction - Employment

Search    
Download
13K views 0 0
Now 8 of 9 RELATED TITLES  Search document 
STR 581 Week 2 Capstone Final
Examination Part One 
Uploaded by dale2014 on Jun 24, 2014
2014 Version Full description

Research OPS/571 Week 1 20-30 MCQ
    Proposal STR 5… Quiz 100%…
Save Embed Share Print
Download Now 8 of 9  Search document 

1. The concept that some leadership attributes will work in some situatio
others can be described by the
behavioral theory
leadership effectiveness theory
tactical theory
contingency theory
2. Sam Meyers manages a telemarketing call center. He has 20 employe

him who are displeased with the way he yells and threatens to terminate
they see as small issues. Which kind of power is Sam using to get the jo
Referent power

This document is...
Reward power
 Useful  Not useful
Related titles
Coercive power
p
Legitimate power
3. Which of the following is considered an organizational blueprint, whic

Downloadquantity
Now and time frame8 forofwhen
9  Search document
each end product 
will be assembled?
WBS (Work Breakdown Structure)

Research OPS/571 Week 1 20-30 MCQ LDR 531 Week 2 ACC 561 Week 5 Finance Problem
Proposal STR 5…ERP (Enterprise
Quiz 100%… Resource Planning)
Quiz Homework… Set
MRP (Material Requirements Plan)
MPS (Master Production Schedule)
4. In performing a SWOT analysis, which of the following would be cons

threat?
Competitors
Lack of a strategic plan
Increased product demand
Recognized brand

5. During the implementation of a project, which of the following should

This document is...
focus of a consulting firm?
Related titles

Search
The correct project software    



Download Now 8 of 9  Search document
Application of the learning curve theory


Proposal STR 5… Quiz 100%… Quiz Homework… Set
Tools and materials availability

People management skills
6.Which of the following is considered a major process flow structure?
Fabrication
Lead Time
Project
Lean Manufacturing
7. Some studies indicate the best approach for transformational cha

the chief executive officer create an atmosphere for change
and begin establishing a vision
and establish a reward system
but let others decide how to initiate change

but carefully set limits for the program This document is...
Related titles

8. Deming’s PDCA (plan, do, check, and act) cycle underlies what inh
Sigma principle?
Control charting
Project management
Standard deviation
Continuous improvement
9. What can affirmative action assist organizations in achieving that dive

cannot?
Correcting specific problems of the past
Increased productivity
Maximizing creativity
Maximizing workforce commitment
10. According to the job characteristics model, autonomy is defined as th

which

This document is...
a job generates direct and clear information about performance
Related titlesa job provides the worker freedom, independence, and discretio
a job has an impact
Search on the lives or work
 of other people   
a job requires completion of a whole and identifiable piece of work

11. Active listening requires:

interruptions to get your point across
summarizing all areas of the performance-interview feedback d
summarizing only the areas of agreement
verbal communications only
12. An example of control criteria that can be used in any situation is __
number of calls taken per day
employee satisfaction
client requests completed per hour
average time to process paperwork


This document is...
13. Because practical considerations make job tryouts for all candidates
Related titles
necessary to __________ the relative level of job performance for each

the basis of available information.
Search   
assign
Download Now
abandon
8 of 9  Search document 
predict
accept
14. Which of the following is ISO 14000 primarily concerned with?
Time management
Continuous improvement management
Environmental management
Quality management
15. Which of the following is a desirable strategy for managers aiming to

negative consequences of rumors?
Creating a more informal communication environment at the workplace


This document is...
 Useful who
Initiating disciplinary action against the employee  started
Not usefulthe rumo
Related titles
Encouraging employees to communicate their concerns and sug
Encouraging employees to communicate their concerns and sug
Search   
Refusing to comment on issues that appear to be controversial and unfa

16. ________ refers to an individual’s belief that he or she is capable of
task.
Self-efficacy
Emotional contagion
Affect intensity
Self-determination
17. When an employee volunteers to run a canned food drive, this is an
organizational citizenship behavior
employee productivity
job satisfaction
employee happiness
18. As a university student, your institution’s social principles and practic

you, as a stakeholder, in the organization. Therefore, it is your right to q
these practices should be evaluated in relation to the social issues that t
addressing. If your university provides job-share programs, builds a day
and only uses recycled paper, it could be said to be ________.
socially image conscious
fulfilling its social obligation


This document is...
socially aware
Related titles

socially responsive
19. A project can be segmented into which of the following?
Events
Success markers
Work packages
Sub-jobs
20. In order to make their firm a learning organization, managers should
increase the degree of departmentalization
reinforce interdependence and reduce boundaries
penalize mistakes
avoid the use of cross-functional teams
21. Conflicts can be resolved by withdrawing from them or suppressing t

conflict-management technique is known as ________.

This document is...
accommodating
Related titlesforcing
avoiding Search    
compromising
Research
22.OPS/571
Adoration
Week 1
of a20-30
charismatic
MCQ
leader by followers
LDR 531 Week 2
can lead toFinance Problem
ACC 561 Week 5
limiting suggestions of fixes and improvements
a competitive work environment
greater understanding of the company mission
difficulty in developing a successor
23. Which of the following statements is true with regard to the effective
All tactics are equally effective with regard to upward influence.
Individuals from collectivist cultures are typically more likely to use soft t
reflect personal power.

The combination of a soft tactic with reasonable persuasion is m
than a combination of two hard tactics.
Soft tactics are less effective than hard tactics when used individually

This document is...
Related titles
24 is the biggest hurdle to overcome in a pay-for-perfor
24. ____________ is the biggest hurdle to overcome in a pay for perfor
Search
Merit-pay increases    
DownloadCompensation
Now equation8 of 9  Search document 
Inflation
Research OPS/571
Salary capWeek 1 20-30 MCQlevel
performance LDR 531 Week 2 ACC 561 Week 5 Finance Problem
25. Mary arrives at her new job. Before she can begin actually doing the
must complete a series of activities including role playing and virtual rea
What type of training method does Mary’s new employer use?
On-the-job training
Information presentation
Simulation
Organizational development
26. In _____, workers have been fired for refusing to quit smoking, for l
someone without being married, drinking a competitor’s product, motorc
other legal activities outside of work.

lifestyle discrimination This document is...
Related titlesinvasion of privacy
defamation
constructive discharge
27. Which of the following is one of Dr. Eli Goldratt's rules of production
optimized production technology?
If you lose an hour at a bottleneck it is better than making scrap.
Do not allow bottlenecks to govern the flow of the line.
Utilization and activation of a resource are not the same.
An hour saved at a bottleneck operation does not increase the process f
28. The Civil Rights Act of 1991 offered what for victims of unintentiona
race norming
adverse impact
affirmative action
monetary damages and jury trials
29. Which of the following is an element that addresses elimination of w

production?
Minimized run times
Production ahead of demand
Group plant loading technology
Kanban production control system


This document is...
Related titles

30. Training that results in ______ is costly because of the cost of trainin
proved to be useless) and the cost of hampered performance.
reinforcement of training
simulation of training
applicability of training
negative transfer of training

This document is...
Related titles
Reward Your Curiosity

Everything you want to read.
Anytime. Anywhere. Any device.
Read Free For 30 Days
No Commitment. Cancel anytime.
Share this document

    
Related Interests

This document is...
Job Satisfaction Employment Cognition Psychology & Cognitive Science Leadership
Related titles
Documents Similar To STR 581 Week 2 Capstone Final Examination P…


Research Proposal OPS/571 Week 1 20-30 MCQ LDR 531 Week 2 ACC 561 Week 5 F
STR 581 Week 2 Quiz 100% Answers UPLOADED BY Quiz Homework… S
UPLOADED BY UPLOADED BY lorrynorry UPLOADED BY UPLOADED BY U
Melvonne Bro… Stephanie Yea… GlowKang WrkingStudent
ABOUT SUPPORT
About Scribd Help / FAQ
Press Accessibility
Our blog Purchase help
Join our team! AdChoices
Contact Us Publishers
Invite Friends
Gi s
LEGAL
   
Terms
Privacy
Copyright
Copyright © 2019 Scribd Inc. . Browse Books . Site Directory . Site Language: English

This document is...
Related titles

STR 581 Week 2 Capstone Final Examination Part One - Job Satisfaction - Employment

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

STR 581 Week 2 Capstone Final Examination Part One - Job Satisfaction - Employment

Uploaded by

Copyright:

Available Formats

Search    

2014 Version Full description

Download Now 8 of 9  Search document 

leadership effectiveness theory

2. Sam Meyers manages a telemarketing call center. He has 20 employe

3. Which of the following is considered an organizational blueprint, whic

WBS (Work Breakdown Structure)

MRP (Material Requirements Plan)

MPS (Master Production Schedule)

4. In performing a SWOT analysis, which of the following would be cons

Lack of a strategic plan

Increased product demand

Application of the learning curve theory

Tools and materials availability

People management skills

6.Which of the following is considered a major process flow structure?

7. Some studies indicate the best approach for transformational cha

and begin establishing a vision

and establish a reward system

but let others decide how to initiate change

Download Now 8 of 9  Search document 

9. What can affirmative action assist organizations in achieving that dive

Correcting specific problems of the past

10. According to the job characteristics model, autonomy is defined as th

a job requires completion of a whole and identifiable piece of work

11. Active listening requires:

summarizing all areas of the performance-interview feedback d

summarizing only the areas of agreement

verbal communications only

12. An example of control criteria that can be used in any situation is __

number of calls taken per day

client requests completed per hour

average time to process paperwork

14. Which of the following is ISO 14000 primarily concerned with?

Continuous improvement management

15. Which of the following is a desirable strategy for managers aiming to

Creating a more informal communication environment at the workplace

17. When an employee volunteers to run a canned food drive, this is an

organizational citizenship behavior

18. As a university student, your institution’s social principles and practic

socially image conscious

fulfilling its social obligation

19. A project can be segmented into which of the following?

20. In order to make their firm a learning organization, managers should

increase the degree of departmentalization

reinforce interdependence and reduce boundaries

avoid the use of cross-functional teams

21. Conflicts can be resolved by withdrawing from them or suppressing t

a competitive work environment

greater understanding of the company mission

difficulty in developing a successor

All tactics are equally effective with regard to upward influence.

reflect personal power.

If you lose an hour at a bottleneck it is better than making scrap.

Do not allow bottlenecks to govern the flow of the line.

Utilization and activation of a resource are not the same.

monetary damages and jury trials

29. Which of the following is an element that addresses elimination of w

Minimized run times

Production ahead of demand

Group plant loading technology

Kanban production control system

Download Now 8 of 9  Search document 