Vista Smarttel 4/10 Digital Video Transmission System: Vls2-04Tr Vls2-10Tr

Vista SmartTel 4/10
Digital Video Transmission System

VLS2-04TR
VLS2-10TR
Installation & Instruction Manual 4.08

Vista Installation and Instruction Manual
Vista SmartTel 4/10 Vista

July 2013 Norbain SD Ltd
Art.Nr.: 8.3136-E 210 Wharfdale
Winnersh Triangle
Wokingham
Berkshire RG41 5TP
England
Phone: +44 (0) 118 912 5000
Fax: +44 (0) 118 912 5001
www.vista-cctv.com
Limited Warranty
This handbook of Vista documents the current technical state of the described products. We attempt to describe
them as thoroughly and explicitly as possible to make working with our products as simple as possible. This manual
may nevertheless include technical inexactitudes and misprints. Due to the speed of technological development,
we reserve the right to include technical alterations and developments without special advance notice.
Vista therefore does not make any warranty with respect to this manual or the continuing validity of these texts.
Furthermore, Vista is not liable for any loss or misuse of information resulting from the use of this manual. In
particular, Vista is not liable for any damages such as financial losses or delayed or terminated business resulting
from the use or misuse of this manual, even if Vista or a representative of Vista was made aware of the possibility of
such damage. Our legal liability for compensation for intent or culpable negligence are not affected.
Vista does not accept any liability for details in this manual concerning the freedom to use commercially protected
rights (trademarks, patents, registered designs, etc.). The rights to trade marks, trade names, proprietary names and
article names reproduced in this manual are reserved and are protected by the relevant laws governing trade
names, patents, registered designs and industrial designs.
This documentation may not be copied, translated, duplicated or transferred in any other way to electronic media or
any other device, either completely or partially, without previous written permission from Vista.
The general terms of delivery and payment and the terms of licence of Vista are valid for the purchase and usage of
this software.
If any of these regulations are or become invalid due to legal reasons, then the remainder remain valid
nevertheless.
© Copyright 2013 by Vista

ALL RIGHTS RESERVED
SmartTel i
Installation and Instruction Manual Vista
This page is intentionally left blank.
ii SmartTel
Table of Contents
1 Scope 3
2 Introduction 5
3 System Description 7
3.1 Included in Delivery 7
3.2 Accessories 7
3.3 Warranty 7
3.4 Mounting and Setting up 8
3.5 System Environment 9
3.6 Controls, Indicators, and Ports 10
3.7 Pin Assignment and Functionality 14
3.8 Device Reset 21
4 Commissioning 23
4.1 First Steps 23
4.2 General Configuration Information 26
5 Description of "pre-alarm archive" Features 27
5.1 Storage Concept 27
5.2 Logfile 28
6 PTZ Control 33
6.1 PTZ Functions 33
6.2 Camera Remote Control Interface 34
6.3 Enhanced Features 35
6.4 Camera System (PTZ protocols) Overview 36
7 Web Server 37
8 SmartTel Technical Data 41
9 Factory Settings 43
9.1 Interface Specifications 44
10 Troubleshooting 45
SmartTel 1
2 SmartTel
1 Scope
This manual provides information on all features of SmartTel. A step-by-step walkthrough will acquaint you
with the transmission and recording features. All you need is SmartTel and a PC or laptop with SmartControl
or SmartControl PRO software.
Version creation date
This manual describes SmartTel version 4.08. It was compiled in July 2013. As part of continuous product
development SmartTel firmware is in the process of perpetual enhancement. See the installation CD or our
website http://www.vista-cctv.com for the current firmware version.
Supplementary Manuals
Perform setup conveniently with SmartControl or SmartControl PRO software. Please read the notes on
setup in the respective software manual. The description of offline hard disk evaluation by PC is included in
software manual Smart Player software. The software manuals are available on the installation CD in several
languages and as a PDF file (online documentation).
For 19" Mount Kits or SmartMount Kits please refer to the information in the installation instructions for the
module or the installation kit as well.
SmartTel 3
4 SmartTel
2 Introduction
Thank you for choosing a Vista security product. We use only high-quality components that meet the most
stringent security requirements in our devices. They guarantee years of trouble-free operation. SmartTel is
cased in a robust steel housing. It is suited to desk mounting, wall mounting, and mounting in 19 inch rack
cabinets. Years of experience in developing and manufacturing CCTV software and hardware have resulted in
a well thought out and reliable product designed for a wide range of applications.
SmartTel in Brief
SmartTel is a hardware platform especially designed for CCTV application, featuring digital picture
transmission, picture recording, remote evaluation, and integration into superordinate control centre systems.
Features at a glance
l Transmission with 4 or 10 video inputs
l Resolution individually adjustable to up to 720 x 288 pixels
l Integrated Multi-Unicast server simultaneously supporting up to 6 IP connections, or 5 IP and 1 dialup
connection, or 4 IP and 2 dialup connections. If the Web Server is used, one of these six standard
connections is dropped in favour of up to four additional Web browser connections
l Precision timing recording of pre-alarm images, individually adjustable to camera
l Event-triggered dialup by alarm contact, motion detection, technical alarm, and routine call
l Perfected for alarm verification and unique conformity with control centre applications
l Full-duplex voice communication by bidirectional audio transmission
l Integrated interfaces for network, PTZ control, data transmission, and system integration
l Extensive remote control functions to control lighting, barriers, alarms, doors, and any relay-controlled
devices
l Compact design, suitable for desk mounting, wall mounting, and mounting in 19” mode
Models
There are two SmartTel model versions:
l SmartTel 4 with 4 video inputs
l SmartTel 10 with 10 video inputs
Functional Units
SmartTel consists of the following functional units:
l Video multiplexer with 4 or 10 video inputs
l Image optimised conditional refresh compression based on M-JPEG
l Digital transmission of live or stored images (pre-alarm) by IP or dialup connection
l Remote configuration and maintenance by IP and/or dialup connection
l Adaptive alarm management for control inputs. Motion detection for automatic dialup and recording
control
l System and video signal monitoring
l Camera and relay control
l Analog video output for manual switching, sequencer operation, and alarm switching
SmartTel Options
For information on the available options for the SmartTel , please refer to the "System Description" chapter
(See "Accessories" on page 7). This lists the options that can easily be fitted by the installer into the
SmartTel.
SmartTel 5
6 SmartTel
3 System Description
System description provides you with an overview of your SmartTel and of the operating requirement for
SmartTel. This chapter provides information on mounting, security advice as well as information on the device
and the ports.
3.1 Included in Delivery

Component SmartTel 4 SmartTel 10
SmartTel basic device x x
External switchable power x x
supply with wired terminals for
direct connection to SmartTel
Euro power supply cable x x
UK/Euro power adapter x x
Crossover network cable x x
USB connection cable x x
Installation CD including all x x
required software packets and
software manual in online format
SmartTel Quick installation x x
guide (brief instructions)
Please ensure that all listed components are included in the package. Please contact your dealer in case of
missing, incorrect, or damaged components. Please keep the original packing, if convenient. This packing will
facilitate return of the product.
3.2 Accessories
External adapters
l Dialup adapter for integration into public and private networks (PSTN/POTS, ISDN, GSM, HSCSD)
l ALM50R alarm/relay module: 50 input alarm expansion module, 8 additional relays, offering mapping of
any alarm to any camera and the ability to trigger PTZ/Dome “Preset positions” on alarms.
Mounting kits
l VLS-RMK: 2RU installation kit for 19" mode mounting of up to two SmartTel devices, also in combination
with SmartDisc
l VLS-MOBMT: Two-part mounting plate for installation including strain relief
3.3 Warranty
Vista guarantees proper operability of devices and accessories in accordance with the General Terms and
Conditions. Not covered is damage caused by:
l non-compliance with the instructions provided in this manual
l inappropriate use, storage, or operation
l changes to devices not authorised by Vista
l use of components or accessories not approved by Vista
l opening the device housing, or any kind of inappropriate intervention
SmartTel 7
3.4 Mounting and Setting up

SmartTel is designed for use in specific ambient conditions. Conditions deviating from these can cause
damage to the device, or to the recorded data. Warranty will be voided in this case. Please maintain the
ambient conditions described below when using your SmartTel device.
3.4.1 General Safety Information

l Make sure to carefully read and understand this manual before operating the device.
l Do not expose the device to strong vibration or shock.
l Avoid humidity or dust, extreme temperature fluctuations, or strong magnetic fields.
l The operating temperature for SmartTel is between +5°C and +55°C.
l Provide sufficient ventilation. Do not block vents. Provide sufficient air circulation for cupboard
installations.
l Never expose the device to direct sunlight. Keep it well away from other sources of heat (radiators, etc).
l It is essential that you maintain the required ambient conditions for outdoor installations. Protect the
device against atmospheric influence.
l Wait at least 10 seconds after switching off the device before turning it on again.
l Always use the original power supply unit with the respective cable. Use it only for the dedicated voltage.
Ensure that the cable is intact. Never use damaged cables.
l Select an installation site protected against burglary and vandalism. Ensure unrestricted ventilation.
l Make sure that specification limits are not exceeded when connecting external devices.
3.4.2 Electrical Safety

l Always make sure that your hands are completely dry before touching SmartTel, the power supply unit,
cables, or sockets. Never touch these with wet hands.
l Disconnect the device from the power supply by pulling at the plug, not at the cable. Never pull at the
cable.
l If water or any other liquid enters the device, immediately disconnect the power supply. Have the device
checked by customer service.
l The device contains no components that can be adjusted or repaired by the user. The device housing
must never be opened ever.
l Only trained personnel may open the housing for installing ISDN Cards or Audio Cards. The instructions
in the included manuals must be observed.
8 SmartTel
3.5 System Environment

3.5.1 Overview of Software for Operation, Alarm Verification, and
Configuration
SmartTel is a standalone unit. Once installed and configured, it reacts to events, records these on a
continuous or on an event-triggered basis, transmits video and/or audio data, alarms to local and remote
receiver units, and additionally logs protocols locally. Only one of the following software packets, developed
by Vista especially for CCTV applications, is required for the PC based receiver/evaluation unit.
l SmartControl (part of SmartTel delivery): software for operation, alarm verification, and configuration
for single workstations with up to 2000 Smart transmitters (Tel, Disc, CF, Mobile, IP). The SmartControl
software is used for setting up the SmartTel.
l SmartControl PRO: software for operating, alarm verification and configuration of single workstation
applications. Enables incoming alarms / simultaneous viewing of up to 21 Smart transmitters. Maximum
6000 Smart transmitters (Tel, Disc, CF, Mobile, IP).
l Smart Player (included in SmartTel delivery): software for replay and evaluation of all Smart devices
and PC archives, and integral part of SmartControl and SmartControl PRO.SmartDisc Caddy (USB) -
external USB adapter - or SmartDisc Caddy (IDE) - internal PC installation kit - enables hard disk
evaluation in offline mode
Note: Information on other software solutions, in particular for integration into higher-level control centres
such as Vista's Event Management System (EMS), is available on request.
3.5.2 Compatibility of Software Versions

Ensure compatibility of SmartControl software with your SmartTel. The table below provides an overview:
Software Compatible from version

SmartControl 4.14
SmartControl PRO 4.14
Smart Player 3.63
PC requirements
Please refer to the appropriate SmartControl software manual for PC hardware and software requirements.
SmartTel 9
3.6 Controls, Indicators, and Ports

3.6.1 Front View and Description
SmartTel 4
SmartTel 10
10 SmartTel
Item Labeling/description Function

1 Main power switch, Switch On/Off
not labelled
Note: SmartTel will be initialised after switch on. Depending on
configuration, this may take up to 120 seconds. Avoid switching on
immediately followed by switching off. This may lead to loss of
data. Only switch off the device after operating mode (i.e. after
initialisation) has been reached.
2 LED Power - green The illuminated LED indicates that the device is switched on.
3 Pushbutton Reset, Delete user specific passwords and user names by pressing pushbutton
not labelled Reset (e.g. with the tip of a ball point pen) for 10 seconds, until LED Power
starts flashing. Subsequently SmartTel will be restarted automatically. No
other passwords or setup data will be deleted besides user passwords.
4 V1 - V4 for SmartTel An illuminated LED in combination with illuminated Logfile LED (6) indicates
4, video signal failure of the respective video input.
Tip: Deactivate unused camera inputs using device settings.
V1 - V10 for SmartTel
10,
LEDs - yellow
5 Pushbutton V out - Pushbutton for manual control of video output (V out). Individually switch
black cameras, or start and stop predefined camera sequences, depending on
configuration. This feature is only available if a camera sequence has been
programmed.
1. Press pushbutton V out to stop a camera sequence. The camera currently
switched on will remain active as long as the pushbutton is pressed.
2. Releasing the button restarts the camera sequence with a delayed switch
to the next camera in the sequencer list.
3. Switch sequencer cameras manually by: Stopping the sequence as
described under 1. Briefly release the pushbutton and press again to
switch to the next camera. Release the pushbutton and keep it released to
activate sequencer mode.
6 LED Logfile - red An illuminated red LED indicates system information and notification of errors,
such as system errors or video signal failure.
7 LED Online - blue An illuminated LED indicates an online connection.
8 LED Live - blue Flashing up of LED Live during online connection indicates ongoing picture
transmission. The interval is determined by the image rate, which in turn is
defined by connection speed (bit rate) and the SmartTel operating mode.
9 LED Armed (alarm Indicates the alarm enable status of SmartTel. An illuminated LED Armed
enabled) - yellow (alarm enabled) indicates alarms being forwarded to receiver units, depending
on device configurations. The alarm enable status has no impact on picture
recording.
10 LED Alarm - red An illuminated Alarm LED during alarm processing indicates the SmartTel
alarm status. An alarm may require confirmation by several receivers,
depending on device configuration.
11 USB port USB port type B: USB direct connection to the SmartControl receiver station.
SmartTel 11
3.6.2 Rear View and Description

SmartTel 4
SmartTel 10

1 V1 in - V4 in for Video input 1-4/10: BNC sockets for connecting colour or B/W video.
SmartTel 4, Switching between CCIR/PAL and EIA/NTSC mode is automatic.
V1 in - V10 in for
SmartTel 10
2 V1 in - V4 out for Video output 1-4/10: Active loop through outputs - BNC sockets - for direct
SmartTel 4, connection of additional video systems/monitors.
V1 in - V10 out for
SmartTel 10
3 V out Video output: Analog video output with video switch and/or sequencer feature,
e.g. for direct connection of a video monitor.
4 28 or 34 pin terminal Terminal block with screw type terminals: Terminals for power supply, PTZ
block control interfaces, control inputs, relay outputs, loudspeakers (optional).
Note: Pin assignment is detailed in section "Pin Assignment and
Functionality" (See "Pin Assignment and Functionality" on page 14)
12 SmartTel

5 Ethernet Socket RJ-45: Ethernet interface (10/100 MBit/s) (See "Ethernet and
ISDN Interfaces" on page 18)
6 ISDN Socket RJ-45: ISDN interface (S0 bus) (See "Ethernet and ISDN Interfaces"
on page 18)
7 eSata Not connected.
8 Transp. data/ control 9 pin Sub-D plug: Transparent data interface (RS-232) for bidirectional
interface transmission of serial data. The interface is prepared for POS, GPS
functionality and serial remote control of certain SmartTel features with
ALM50R.
Note: Pin assignment is detailed in section "Pin Assignment and
Functionality" (See "Pin Assignment and Functionality" on page 14)
9 Mic Jack socket: Direct connection of an Electret or of an electrostatic microphone
(See "Audio Connections SmartTel" on page 20).
10 Line in Jack socket: Direct connection of an audio source with line level output (See
"Audio Connections SmartTel" on page 20).
11 Line out Jack socket: Direct connection of an audio source with line level input (See
"Audio Connections SmartTel" on page 20).
SmartTel 13
3.7 Pin Assignment and Functionality

General
All terminals are pluggable. It is recommended to remove the screw type terminal for wiring, especially of the
terminal block. This makes wiring of incoming and outgoing lines more convenient. The screw type terminals
are grouped by functionality.
3.7.1 28 / 34 Pin Terminal Block

Pin Labeling/description Type Function
1 RS-485– Serial (D–) Use this terminal to connect up to 10 remote control
cameras or other compatible devices (e.g. matrix) with RS-
485/RS-422 interfaces. Refer to Chapter "PTZ Control" on
2 RS-485+ Serial (D+) page 6 for a list of devices/camera systems and
information on the respective device drivers/protocols.
3 Ground Common ground for all inputs of type "control input"
4 RS-232 Tx Serial TxD Use this terminal to connect 1 remote control camera or
one other compatible device (e.g. matrix) with RS-232
interface. Refer to Chapter "PTZ Control" on page 33 for a
5 RS-232 Rx Serial RxD list of devices/camera systems and information on the
respective device drivers/protocols.
7 Al a/d Control input Arm/Disarm input for enabling/disabling dialup to a

SmartControl receiver PC, controlled by "Control in", "Al
in", and "Motion Detection".
8 V out Control input Pushbutton for manual control of video output (V out).
Switch cameras individually, or start and stop predefined
camera sequences, depending on configuration. This
feature is only available if a camera sequence has been
programmed.
1. For stopping camera sequences, control inputs must
be switched to ground. The camera currently switched
on will remain active as long as the pushbutton is
pressed.
2. As soon as the control input is switched to high
resistance, the camera sequence is started with a
delayed switch to the next camera in the sequencer
list.
3. Switch sequencer cameras manually by: Stopping the
sequence as described under 1. To switch on the next
camera, briefly switch the control input to high
resistance and then again to ground. To activate
sequencer mode, keep the control input switched to
high resistance.
9 Al in Control input Alarm input for dialup with automatic switching of video
input 1 (V1 in) to a SmartControl receiver unit.
Note: The operation of this input always depends on
the status of arm/disarm input "Al a/d"
14 SmartTel
Pin Labeling/description Type Function

10 Aux in1 Control input Sabotage input for dialup with automatic switching of video
input 1 (V1 in) to a SmartControl receiver unit.
Note: The operation of this input is independent of the
status of the arm/disarm enable input "Al a/d"
11 to Control in 1-2 for Control input Camera control inputs for external contact triggered
15 SmartTel 4 recording and/or selective dialup to a SmartControl
receiver unit for video inputs 1 and 2 or 1 to 5.
Control in 1-5 for
SmartTel 10
18 12V DC + Power, + Supply voltage is 12V DC. Only connect the device to your
local power supply system using the provided power
19 12V DC Power, supply unit with the prepared connection cable. Only use
ground the power supply cable matching your grid (Euro/UK).
20 R1 [Common] Relay Device configuration allows you to allocate the following
functions to any relay:
21 R1 [normally open] Relay
l Manual remote control with SmartControl,
22 R1 [normally closed] Relay SmartControl PRO or SmartControl CLIENT
distinguishing between switch and pushbutton
23 R2 [Common] Relay
functions
24 R2 [normally open] Relay l Switching to at least one SmartControl receiver unit
with active online connection
25 R2 [normally closed] Relay l Error relay
26 Aux in2 Control input Auxiliary input 2: Reserved
28 to Control in 3-4 for Control input Camera control inputs for external contact triggered
32 SmartTel 4, recording and/or selective dialup to a SmartControl
receiver unit for video inputs 3 and 4 or 6 to 10.
Control in 6-10 for
SmartTel 10
33 Speaker + Audio If your SmartTel is equipped with an Audio Card , use this
output for connecting a loudspeaker with 1 W / 8 Ohm for
audio reproduction at the object of observation. The output
34 Speaker – Audio is protected against overload, but not against shorts. Using
a speaker with matching maximum output is
recommended.
SmartTel 15
3.7.2 Control Inputs, Error Relay, Sabotage Protection

Control inputs
l Depending on control input function and on device configuration, events can be triggered by active switch
normally open, active switch normally closed, edge control, or permanent contact.
l In principle, control inputs must be switched to ground. Use the ground terminals labelled on the
device, or the ground terminals of the terminal block labelled "common ground for all inputs of type control
input" in the table above.
l Status changes at the control inputs - closing and opening of the contact - must have a duration of at least
500 ms to allow for positive detection by the device and distinction from "swish contacts".
Standard switching for control inputs

The SmartTel has a large number of control inputs (Al in, Al a/d, Control in1 to Control in10, Aux in1). However
these inputs are not galvanically isolated from the operating voltage of the device. Depending on the
configuration, these can be activated by "Normally closed" or "Normally opened" contacts.
Note: The control inputs must always be activated such that they are potential-free.
Input circuits of control inputs
Wiring variants for voltage-monitored control inputs

In addition to standard wiring of control inputs, the SmartTel permits different types of voltage monitoring.
Normally terminated (10k)
The wiring variant Normally terminated (10k) allows different circuitry for "Normally opened" and "Normally
closed".
R=10 kΩ Control input R=10 kΩ Control input
Normally opened Normally closed
For circuitry with a resistance, a distinction is made between two different states:
l Not triggered: The figures show the safe state in each case (not triggered) of the detector line or the
control input for the variants "Normally opened" and "Normally closed".
l Camera alarm: If the "Normally opened" or "Normally closed" contact is operated, depending on the type
of circuit, a camera alarm is activated. Manipulations of the detector line such as interruption or short
circuit cause triggering as soon as the SmartTel no longer measures the predefined control resistance of
10 kOhm (±40%).
16 SmartTel
Normally closed BS 8418
RL Control input
RT
RL=RT=1,5 kΩ (±1%)
In the wiring variant Normally closed BS 8418 with two resistances a distinction is made between three
different states:
l Not triggered: The figure shows the safe state (not triggered) of the detector line or the control input.
l Camera alarm: If the "Normally closed" contact is operated, a camera alarm is activated.
l Sabotage alarm: If the detector line is interrupted or shorted, a sabotage alarm is activated.
Error relay
The device configuration allows designation of integrated relays as error relays in order to report certain
operating states or malfunctions using dry contacts. The status of the error relay then always corresponds to
the status of the Logfile LED on the front of SmartTel:
l Error if Logfile LED on, then error relay energised
l No error, if Logfile LED off, then error relay de-energised
Examples for possible errors reported by error relay:
l Faulty DSP
l Faulty video decoder
l Faulty clock module
l Memory error
Note: If the Error relay is not in use and the Logfile LED is illuminated Red, this indicates system
information and notification of errors, such as system errors or video signal failure.
Sabotage protection
The error relay is pulled in idle - no error. Therefore the error relay can be used as sabotage detector, as it
automatically falls off in the event of power failure (e.g. caused by cut power lines). Depending on the error
relay wiring, an interruption of the relay line itself can be reported as well.
Note: There is a theoretical possibility that sabotage protection will not work if error relay switching is not
consistent with the operating mode.
SmartTel 17
3.7.3 Ethernet and ISDN Interfaces

Ethernet interface:
l ACT: Flashes at data transmissions ACT Link

l Link: Lights up when the network is connected correctly
DCD Status
Working conditions of ISDN interface (if the optional VLS-TAe is fitted):

Normal operation
Display Meaning
DCD on /Status off Power-on phase
DCD off /Status off Operational (ISDN OK)
Dial procedure
Display Meaning
DCD on /Status on Connected
DCD off /Status blinking no ISDN (No Dialtone)
Error conditions
Display Meaning
DCD off/ Status blinking Check connection
Check the installation of the ISDN Card
18 SmartTel
3.7.4 Terminal Transp. Data/ Control Interface

Use
1. Transparent transmission of serial data between SmartTel and I/O interface unit. Data will be transmitted
unaltered between the devices.
2. The interface is also prepared for serial remote control of certain SmartTel features. Please refer to
information on designated firmware versions.
Configuration
SmartControl or SmartControl PRO software allows you to set important interface settings, such as
connection speed and number of data bits and stop bits. The hardware handshake lines RTS and CTS require
wiring for proper operation. The operating mode in question can be selected from a drop-down menu. Refer to
the respective software manual for more information.
Pin assignment of RS-232 interface

Connector end view / 9 pin Sub-D socket
Pin Type Function Code designation

1 - - -
2 Output Transmit Data TxD
3 Input Receive Data RxD
4 - - -
5 Ground Ground GND
6 - - -
7 Input Clear to Send CTS
8 Output Ready to Send RTS
9 - - -
SmartTel 19
3.7.5 Audio Connections SmartTel

Using the optional Audio Card with SmartTel devices, you always should use a 3.5 mm stereo jack for the
audio connections Mic, Line in and Line out. Please observe the following table for connection details.
Connections stereo jack
Input Pin 1 Pin 2 Pin 3

Mic signal no connection ground
Line in signal no connection ground
Line out signal no connection ground
20 SmartTel
3.8 Device Reset

The following methods allow you to revert to SmartTel factory settings. If you want to delete only passwords,
use the Reset pushbutton described in chapter See "Controls, Indicators, and Ports" on page 10.
Using Software
To set SmartTel back to factory settings, navigate to section “Extras” in the Device Setup. There you find
Device reset section, as in the following image:
Setting options:
l Nothing selected: by using the apply button, SmartTel will only reboot, without any setting changes.
l Load factory settings: by using the apply button, SmartTel will reboot and all settings will be reset to
default. (See "Factory Settings" on page 43).
l Load factory settings and keep connection settings: by using the apply button, SmartTel will reboot and
settings will be reset to default, except the following:
l Baudrate for external Modem / ISDN-adapter
l Modem-string for external Modem / ISDN-adapter
l MSN of internal ISDN-adapter
l IP address, Subnetmask, Gateway und Port of TCP/IP connection
l DNS entry
l All alarm numbers, included the fifth for HT-connect
l HT-connect port and HT-connect configuration
l Keep site archive settings: not supported by SmartTel.
Using Hardware
This reset is a full device reset, reactivating factory settings. All settings, including passwords and user
names, will be deleted.
The steps one by one

l Switch the SmartTel off
l You need a 9 pin Sub-D plug with pin 2 connected to pin 3, and pin 7 connected to pin 8
l Plug this reset plug into the interface labelled ”Transp. data/ Control interface” (See "Pin Assignment and
Functionality" on page 14).
l Switch the SmartTel unit on and wait until LED Power on the front starts flashing.
l Remove the reset plug.
l Your SmartTel unit will be ready again as soon as device reset and reinitialisation have completed.
Pin assignment of RS-232 interface

Transp. data/Control interface
Connector end view / 9 pin
Sub-D socket
SmartTel 21
22 SmartTel
4 Commissioning
This chapter describes the basic procedure for successfully commissioning your SmartTel and provides tips
for configuration and design strategies. The online manual for SmartControl and SmartControl PRO software
provides further information on configuration software and the menus relevant to configuring your application.
For clearness, the following information refers to SmartControl software. SmartControl PRO software
provides identical features and can be used for commissioning as well without any limitation.
4.1 First Steps

1. Install SmartTel as described in chapter "System Description", section "Mounting and Setting up" and
switch the device on (See "Mounting and Setting up" on page 8).
2. Connect all input and output lines to your SmartTel unit now, if possible. All required plugs are included in
the scope of delivery. Refer to chapter See "Pin Assignment and Functionality" on page 14. For the
installation of a camera system with PTZ control, additional information is required. Please refer to the
installation instructions of the camera manufacturer and the respective supplementary documents by
Vista. Also observe the information provided in chapter "PTZ Control" (See "PTZ Control" on page 33).
3. Install the SmartControl software for operation, alarm verification, and configuration from the installation
CD. Please observe the installation information in the online manual of the same name. This manual is
included in the installation CD.
See "Initial Setup Operation" on page 23.
4. Connect the SmartTel to the PC with the SmartControl software. Use either the USB or the network
cable. Both cables are included in the delivery of your SmartTel.
5. Start the SmartControl software and use option Connect to connect to your SmartTel unit, observing the
following:
l If you use an USB cable: just select the USB direct connection in the transmitter list and press dial
l If you use a network cable: Open SmartControl software in offline mode. Go to menu item Settings,
menu item Port A, menu item Mode. Activate option TCP/IP. In addition, include your SmartTel unit
as new transmitter in the transmitter list, including the SmartTel TCP/IP address. The factory
settings are: IP address =192.168.31.95; subnet mask =255.255.255.0; Activate the transmitter list
with option Dial.
6. Refer to the SmartControl software online manual for all further steps concerning commissioning and
configuration.
4.1.1 Initial Setup Operation

Installation of Vista SmartControl
The scope of delivery (See "Included in Delivery" on page 7) for your SmartTel includes the installation CD.
Install SmartControl to commission the device.
To operate the software, the user requires read/write rights on the receiver PC (administrator rights).
Online help
Using an installed Adobe Reader, there is a context-sensitive help available for SmartControl; you can call
this up via the F1 key or using the Help button.
SmartTel 23
Port A configuration
After starting the SmartControl software, it may be necessary to modify the settings for Port A. To do this,
select the Setup button and in the Receiver options dialogue window the option Port A. Confirm the changes
made using OK.
Relevant changes:
Option Description
Network: Enable TCP/IP Enables TCP/IP connection (including USB direct
connection) to the device
CAPI 2.0: Enable CAPI 2.0 Enables CAPI (ISDN) connection to the device
USB connection from SmartControl to the device

Driver installation
For a USB connection, if required the corresponding driver must be installed on your receiver PC. The driver
can be found in the SmartControl program directory, sub-directory \Drivers. If necessary, please consult the
detailed information on driver installation from the SmartControl software manual.
Establishing the connection to the device

Start SmartControl. Click on the Dial button and in the Transmitter index dialogue window, select the entry
USB Direct Connection. Establish a connection to the device using Dial.
To change the settings for the device. (See "Parameter settings for the device" on page 25).
TCP/IP Crossover Connection from SmartControl to the Device

Preparing the receiver PC
Your SmartTel can be accessed when in its default status or following a device reset using the following IP
address: 192.168.31.95
Note: The precondition for communication via a TCP/IP crossover network cable between the SmartTel
and the receiver PC with SmartControl is that the devices are located in the same IP address group
(here: 192.168.31.x).
Check and if necessary change the TCP/IP settings for the network interface (Start\System Control\Network
Connections\LAN Connection\Properties\Internet Protocol (TCP/IP)), via which your device is connected via
the TCP/IP crosslink cable.
24 SmartTel
l Note down the current settings for the IP-address and Subnet mask.
l Change these settings:
l IP address (e.g.): 192.168.31.66
l Subnet mask: 255.255.255.0
Establishing the connection to the device

Start SmartControl. Click on the Dial button. In the Transmitter index dialogue window, click on the Add
button and then select from the next selection menu Add new transmitter.
In the dialogue window, enter a transmitter name and the IP address for the device. IP Address:
192.168.31.95
Confirm the dialogue window with OK.
Select the new entry using the transmitter name. Establish a connection to the device using Dial.
To change the settings for the device See "Parameter settings for the device" on page 25.
Follow-up preparation of the receiver PC

Once the settings for the device have been made, you may need to change the receiver PC IP address and
Subnet mask to allow connection.
Parameter settings for the device

After establishing the connection to the device, click on the Setup button to open the Recorder settings
dialogue window.
Selected options for program settings
l User rights: User
l Network settings: Connections\Network (TCP/IP)
l Dialing number for alarms: Connections\Phone & IP numbers
l Arming and alarms: Alarms and sub-points
Transmitting settings
To save the settings, confirm the change made using OK, so that the data is transmitted to the device.
For detailed information on device programming, if necessary please consult Chapter 7 of the SmartControl
software manual.
SmartTel 25
4.2 General Configuration Information

l Configure your system with all cameras connected and all final camera perspectives set, for best results.
This enables precise calculation of images sizes detected in SmartTel configuration mode.
l If possible, use conditional refresh mode (differential image compression). This method is more efficient
than the option single image compression. The advantage of conditional refresh mode is:
l Online evaluation is faster. This is of advantage when using narrow bandwidth communication paths
such as GSM, MODEM, or ISDN.

l Camera noise, e.g. caused by poor lighting, can cause excessively large images, even in conditional
refresh mode - factory setting - as camera noise is interpreted as image change.
l Image quality can be set separately for each camera input, and for image transmission. Additional options
for resolution and multi image display mode are available for image transmission. Full format live
transmission allows adjusting resolution by the viewer during transmission.
l If you want to control several cameras by integrated motion detection, consider using external motion
detectors. The integrated motion detection is not designed for outdoor detections and should therefore be
reserved for indoor cameras. This helps avoid false alarms.
l Integrated motion detection allows you to set different levels of sensitivity for alarm forwarding to a
SmartControl station.
l For the device to positively detect control input states and status changes, circuit time must be at least
0.5 seconds.
l SmartTel is equipped with an integrated clock module with calendar feature. Maximum deviation at an
ambient operating temperature of 40 °C is ±2.5 minutes per month. It is recommended to synchronise the
clock with PC time at regular intervals and to activate automatic adjustment to summer/winter time.
l During live transmission SmartTel displays date and time in the upper right corner of the picture. To
distinguish different images stored at the same time from each other, a consecutive image number is
displayed after date and time data, separated by a period or a space.
l Video output operation has no impact on performance or on otherSmartTel features. Use this output to
switch the connected camera with the V out pushbutton or the V out control output as part of a sequence,
during alarm, or manually.
l On principle, always assign a Device name and assign unique Camera names. This facilitates distinction,
especially in large projects, not only for live transmission but also for online and offline evaluation. In
addition, you can define camera groups and pool several cameras into logical groups.
l Depending on equipment your SmartTel supports connections to several SmartControl stations.
Simultaneous support is for up to 6 IP connections, or 5 IP and 1 dialup connection, or 4 IP and 2 dialup
connections. The number of active SmartControl stations connected to the same SmartTel at the same
time is displayed by the SmartControl software below the video window. Simultaneous connection to
several SmartControl stations affects SmartTel performance.
l You can enter up to four Telephone numbers / IP addresses that will be processed in the event of an
alarm, according to configurable criteria. Field one has top priority. SmartTel always dials these numbers
consecutively until one of the receivers is contacted. The number of repeats determines the maximum
number of times the list will be processed. In addition, the system can be configured to always dial all
numbers. The same telephone numbers will be used for routine calls and for technical alarms. Alarm LED
will remain active until the telephone number list has been processed according to the set repeats.
l Select option Routine call every 24 hours, if you want to report operability of your SmartTel at regular
intervals to a SmartControl station. No images will be transmitted during this connection. The calls will be
logged in the logfiles of the receiver.
l SmartTel checks all connected video signal inputs for video signal failure (faulty camera, faulty video line,
low contrast image, e.g. by covered lens). Failure is reported for active cameras if the video signal has
been disturbed for about 10 seconds. The check interval follows the respective recording interval. In the
event of a faulty video signal, recheck takes place after 3 seconds. Recording is resumed after error
elimination. For non recording video cameras failure will be reported after 60 seconds.
Note: If you require additional features, please refer to the additional configuration options in files
CAMTEL.INI or CAMCTRL.INI. Refer to the respective information in the SmartControl or
SmartControl PRO software online manuals.
26 SmartTel
5 Description of "pre-alarm archive" Features

This chapter provides basic information on recording modes of the pre-alarm archive. Refer to descriptions of
the setup dialogs in the SmartControl and SmartControl PRO software online manuals.
5.1 Storage Concept

SmartTel allows digital recording of pre-alarm images of up to 4 or 10 camera signals.
The illustration shows identical partitioning (factory setting) for each of the ten camera tracks of SmartTel 10
pre-alarm archive.
FIFO
SmartTel uses FIFO (First In First Out) for recording. The oldest images will be overwritten with new
recordings after a certain period of time. The partition into 4/10 camera tracks prevents recorded images from
being overwritten by data from other cameras. For each camera approximately 140 pictures can be stored.
SmartTel 27
5.2 Logfile
Certain logfile entries are system entries and as such beyond the control of the user. Other messages are
optional and must be defined with SmartControl or SmartControl PRO software with menu Extras in Site
archive. In the table below these messages are marked yes in column Optional. Critical messages are
indirectly connected to the error relay and marked yes in column Error relay.
Column Logfile entry provides the text messages and optional additional information indicated by square
brackets. Additional information date and time apply to all entries. Therefore each Log file entry starts with
[D&T]. For all other additional information, letters (e.g. [x]) are used, which are explained in column
Description.
Logfile command overview
Logfile entry Description Optional Error relay

General messages
[D&T], Power on V, [x] Device switched on / restarted. Field [x] no no
indicatesSmartTel firmware version number.
[D&T], Power off The device was switched off. This entry is no no
not written to the file until the device is
switched on again.
[D&T], Logfile cleared, [x], Logfile was deleted by feature Delete logfile no no
[y] in menu settings Site archive. Field [x]
displays name of registered user, field [y]
displays order of login (0=first, 1=second,
etc.)
[D&T], Setup changed, Device configuration was changed, or menu no no
[x], [y] settings was closed by OK and not by
Cancel. Field [x] displays name of registered
user, field [y] displays order of login (0=first,
1=second, etc.)
[D&T], Set clock Time for SmartTel was reset. no no
[D&T], Update, [x], [y] SmartTel was updated with new firmware. no no
The old version number is displayed in field
[x], the new version number in field [y].
[D&T], Password disabled The reset pushbutton on the front deletes all no no
user names and passwords.
Critical messages
[D&T], No video signal on This message is written for detected video yes yes
input, [x] signal errors for video input [x]
[D&T], Hardware error, [x] Indicates a serious hardware problem. Field no yes
[x] classifies the error. Text display is as
follows:
l Clock = Timer module
l Clear Flash = Faulty flash memory
l Write Flash = Faulty flash memory
l DSP = Faulty DSP module
l DSP-RAM = Faulty DSP memory
l Shared memory = Faulty memory module
The device requires repair.
28 SmartTel

[D&T], Temperature very Critical temperatures of at least 70°C were no yes
high observed inside the device.
[D&T], Clock adjusted The clock could not be read at startup. The no yes
firmware date of manufacture has been set.
This may indicate a faulty battery.
[D&T], Videodecoder [x] The video decoder has been checked at no yes
error startup. This message indicates a faulty
video decoder at video input [x].
Connection messages
[D&T], Alarmcall failed: Alarm connection to receiver with telephone no yes
[x], AR: [y] number / IP address indicated in filed [x]
could not be established. Field [y] indicates
the alarm reason (AR):
Possible values for [y]:
General, nonspecific alarm: 0
Control input, camera 1 - 10: 1-10
General alarm: 17
Panic alarm (Tamper): 24
Device reboot (Power on): 25
Motion alarm, camera 1 - 10: 31-40
Video loss, camera 1 - 10: 41-50
Alarm released by serial command, 51-60
camera 1 - 10:
Fault/interruption in dedicated line: 62
(HTconnect):
Camera position authentication, 71-80
camera 1 - 10:
Alarm panel triggered alarm camera 81-90
1 - 10:
Tamperalarm camera 1 - 10: 111-
120
[D&T], Caller, [x], [y] Caller indicates the log in the order of the last yes no
login (0=one, 1=two etc.). Field [x] and field
[y] indicates telephone number / IP address.
[D&T], Service Call, [x] The device triggered a service call to no no
telephone number / IP Address in field [x].
SmartTel 29

[D&T], Login, [u], [v], [w], The user indicated in field [u] established a temperature no
[y], [z] connection to the device in the login order
indicated in field [w] (0=one, 1=two etc.).
Depending on connection mode and
configuration, the following additional
information can be displayed.
Field [v]= connection established by:
l IM= internal remote data transmission
adapter (e.g. ISDN Card)
l EM= external remote data transmission
adapter (e.g. MODEM)
l NW = Network
l UB = USB
l UN = Unknown
Field [y]= Reasons for connection:

l R= Receiver dialup
l A= Alarm call triggered by device
l S= Service call triggered by device
(every 24 hours)
Field [z] = indicates the temperature

measured in the device (optional information,
see "Optional" column).
[D&T], Logout, [w], [y], [z] The user indicated in field [w] terminated the see ADC no
connection with log in order indicated in field
[y] to SmartTel (0=first, 1=second, etc.).
Field [z] indicates the cause of termination:
l CMD = Termination by receiver software
command (standard)
l DCD = Modem, ISDN-TA, or TCP/IP
alarm adapter Data Carrier Detection
was deactivated (standard)
l TI Timeout = No data transmission
possible for 60 seconds (error)
l ADC = AlarmDisConnect, caused by
alarm (optional feature, to be set with
device configuration)
30 SmartTel

[D&T], Login failed, [u], The user indicated in field [u] tried to establish no no
[v], [w], [y] a connection to the device in the login order
indicated in field [w] (0=one, 1=two etc.). This
attempt failed due to unknown user and/or
wrong password. Depending on connection
mode and configuration, the following
additional information can be displayed..
Field [v] = connection established by:
l IM= internal remote data transmission
adapter (e.g. ISDN Card)
l EM= external remote data transmission
adapter (e.g. MODEM)
l NW = Network
l UB = USB
l UN = Unknown
Field [y] = Reason for connection:

l R= Receiver dialup
l A= Alarm call triggered by device
l S= Service call triggered by device
(every 24 hours)
Status messages to the 28/34 pin terminal block
[D&T], Control input [x] The control input indicated in field [x] has yes no
closed been closed.
[D&T], Control input [x] The control input indicated in field [x] has yes no
opened been opened.
[D&T], control input [x] The control input indication in field [x] has yes no
sabotaged been sabotaged .
alarmed been alarmed.
secured been secured.
[D&T], Alarm input closed The alarm input has been closed. yes no
[D&T], Alarm input opened The alarm input has been opened. yes no
[D&T], Alarm input The alarm input has been sabotaged. yes no
sabotaged
[D&T], Alarm input The alarm input has been alarmed. yes no
alarmed
[D&T], Alarm input The alarm input has been secured. yes no
secured
[D&T], Alarm enable input The arm/disarm input has been closed. yes no
closed
[D&T], Alarm enable input The arm/disarm input has been opened. yes no
opened
[D&T], Alarm enable input The arm/disarm input has been sabotaged. yes no
sabotaged
[D&T], Alarm enable input The arm/disarm input has been alarmed. yes no
alarmed
SmartTel 31

[D&T], Alarm enable input The arm/disarm input has been secured. yes no
secured
[D&T], Aux input [x] The Aux input indicated in field [x] has been yes no
closed closed.
[D&T], Aux input [x] The Aux input indicated in field [x] has been yes no
opened opened.
[D&T], Aux input [x] The Aux input indication in field [x] has been yes no
sabotaged sabotaged.
alarmed alarmed.
secured secured.
[D&T], V.out input closed The control output V.out has been closed. yes no
[D&T], V.out input opened The control output V.out has been opened. yes no
[D&T], External input [x] The External input indication in field [x] with yes no
sabotaged, Camera [y] the corresponding camera [y] has been
sabotaged.
alarmed, Camera [y] the corresponding camera [y] has been
alarmed.
secured, Camera [y] the corresponding camera [y] has been
secured.
Status messages to the serial control
[D&T], External The serial command XXXX was successfully yes no
command: XXXX,OK processed (XXXX = four-digit command).
[D&T], External The serial command XXXX was not yes no
command: successfully processed (XXXX = four-digit
XXXX,ERROR command).
32 SmartTel
6 PTZ Control
Introduction
SmartTel is equipped with a remote control interface for direct connection of camera remote control systems
as part of standard equipment. The user remote controls all important functions of up to four or up to ten
cameras using customised menus and buttons. Remote control is executed via dialup or network connections
between SmartTel and a SmartControl or SmartControl PRO station. Other video devices such as matrices or
switches are supported as well. This chapter only deals with the main application, camera remote control.
Concept
Manufacturers of remote camera control systems use different data protocols for devices control. This results
in one of the most important functions integrated PTZ control. Remote control commands coming from the
SmartControl or SmartControl PRO station must be translated to remote control commands compatible with
the respective camera system (e.g. Dome).
PTZ protocols
One of the considerations in developing PTZ control is to ensure that new protocols can be added and that any
protocol changes can be installed easily without any accessory equipment or know-how. For this purpose all
drivers available at the time of delivery are provided along with your SmartTel. All it takes is installation with
SmartControl or SmartControl PRO software.Refer to the end of this chapter for an overview of all protocols
currently available.
Note: Refer to your SmartControl or SmartControl PRO software for information on installation and
configuration of drivers for your camera system.
Scope of functions
After loading the device-specific driver, the following list of PTZ functions will be available, depending on your
camera system. Please note that not all functions are supported by all camera systems. Refer to the appendix
for a device-specific function overview. If your camera system is not listed, please contact your technical
support centre.
6.1 PTZ Functions
l Pan and tilt
l Variable speed
l Zoom
l Focus
l Aperture control
l Activate / deactivate auto iris
l Actuation to base position
l Program and call up fixed positions
l Vector scans / program and call up rounds
l Program and activate/deactivate privacy zones
l Switch camera functions
l Dome programming with OSD and key simulation
SmartTel 33
6.2 Camera Remote Control Interface

As physical camera interfaces may differ from camera system to camera system, SmartTel is equipped with
an RS-232 as well as an RS-485 interface. This avoids additional costs and reduces installation and wiring
requirements.
The following diagram shows the system described above:
Figure 6-1: Camera remote control with SmartTel
Interface RS-232
Camera system data lines (e.g. Dome) are connected with terminals TxD, RxD and GND (See "28 / 34 Pin
Terminal Block" on page 14). Please note that onlyone camera can be connected when using interface RS-
232, for technical reasons.
Interface RS-485
Camera system data lines (e.g. Dome) are connected with terminals D-, and D+. See "28 / 34 Pin Terminal
Block" on page 14. Up to four remotecontrollable cameras can be operated at the RS-485 interface with the
same data protocol with SmartTel 4 and up to ten with SmartTel 10.
Note: Refer to the enclosed installation CD for more device specific documentation on how to connect
and start the camera system.
34 SmartTel
6.3 Enhanced Features

After configuration, the standard features of camera remote control will be available to you. You can only take
advantage of the full range of features of PTZ control if you adapt them to your specific application
requirements. Configuration settings will be filed in a control file with file extension R01. Sample files can be
found on the installation CD. These will be automatically copied to a subdirectory of SmartControl or
SmartControl PRO software during installation.
6.3.1 Control file R01

Sample control files
Subdirectory "…\RM\RM01“ holds the sample control files that are automatically copied to your computer
during installation of SmartControl or SmartControl PRO software. These files contain sample configurations
for you to adapt to your application. The relevant control files will be copied to the main directory of
SmartControl or SmartControl PRO software during initial startup.
Creating a control file

Select one of these control files at initial startup or at configuration using the menu. A transmitter-specific file
name will be created on the basis of the serial number of the image transmitter and the file extension reserved
for control files R01. This file will be copied from subdirectory ("…\RM\RM01") to the main directory of the
receiver software.
Note: With SmartControl / SmartControl PRO version 3.52 and higher, the created R01 files are copied to
the program subdirectory \RMCTRL. If you are upgrading from an older software version, you may
have to create the \RMCTRL subdirectory. Then copy your R01 files from the program directory to
this subdirectory.
Example
The file name "TV714000.R01" will be created from serial number "TV714000", and the control file will be
copied from "C:\CCLITE\RM\RM01" to directory "C:\CCLITE". Note: Directory names were selected on the
basis of the default installation of SmartControl / SmartControl PRO software.
Subdirectory with binary files for protocol interfaces

Protocol implementations
All available protocol implementations for remote camera control can be found in subdirectory "…\RM\BIN".
These are binary files to be transferred to a SmartTel. These files are product specific and cannot be changed.
Note: You will find a full description of the R01 files and instructions on how to customise it in line with
your requirements in the online manual for the PTZ Remote Adapter in the section "Control File
(R01) Structure" or in the online manuals for SmartControl and SmartControl PRO in the section
"Function and structure of R01 files" in the enclosed installation CD.
SmartTel 35
6.4 Camera System (PTZ protocols) Overview

l Baxall
l Baxall Rev.2
l BBV
l Cylinder
l Dennard
l Elbex
l Elbex 7x
l Fastrax
l FVCCTV MIC 1-30
l Generic1 4800/8N1/RS485
l Honeywell (Pelco-P 4800)
l JVC 676
l Kalatel
l Lilin MLP1
l LMW OWL-Box
l Mark Mercer
l NPC
l Pace
l Panasonic
l Pelco D 2400
l Pelco D 9600
l Pelco P 2400
l Pelco P 9600
l Philips
l Samsung
l Santec
l Sanyo
l Sensormatic
l Sonic
l Sony
l VCL
l VIDO
l Vista
Note: Additional protocols are developed for new camera systems at regular intervals. You find a current
overview on the website http://www.vista-cctv.com/
36 SmartTel
7 Web Server
SmartTel devices have an integrated Web Server for transmitting live images and, if necessary, controlling
PTZ functions. If you select this option (Recorder settings/Connections/ Network (TCP/IP)/Web Server) one
of these six standard connections is dropped in favour of up to four additional connections to PC, PDA ,
Smartphone browser or via the VideoWall software. The S_Remote App uses the Web Server for connection,
however, being a dedicated App it has a purpose designed layout suitable for the device it is downloaded onto.
The following describes a typical connection to a Smart via IE (Internet Explorer) or PDA.
General
When a user is working with the Web Server, then for security reasons a session is started and the Web
browser saves a cookie on the relevant user's computer. Within one session a user has up to ten minutes to
carry out an action (e.g., switch camera or quality/ change live image viewing mode). Every action carried out
within this period of time resets the session time so that the overall 10-minute period is renewed for each
action. When this period of time expires, the session ends. The user is logged off and the login page opens.
If transmitter configuration is changed using SmartControl or SmartControl PRO the Web Server is reset. If
there are any active Web browser connections at the time, then the following happens:
l No user defined in the transmitter: Reset to live image of Camera 1 in Mainscreen viewing mode
l At least one user defined in the transmitter: Reset to login page
Establishing a connection
To establish a connection to the server, enter the symbolic name (e.g. http://webserver1.heitel.com) or the IP
address (e.g. http://62.214.6.12) of the device in the address bar of the Web browser.
Login
The login page only opens if at least one user has been defined in the transmitter. If there is no user entry, the
Mainscreen viewing mode opens directly.
Otherwise, you will be asked to enter your Username and Password in order to access the device.
When entering your username, make sure to differentiate between lower- and uppercase letters because it is
case sensitive. Enter the relevant password and click Login.
SmartTel 37
Mainscreen
Control elements
There are several control elements available. To the left of the current camera image there are the View and
PTZ areas and the Logout button. Underneath the live image are two drop-down menus: Camera and Quality.
View
The Mainscreen, Quadscreen, Ten and Handheld buttons allow you to choose between different viewing
modes. In Quadscreen and Ten viewing mode you can switch an image to Mainscreen mode by clicking the
image in question.
l Mainscreen: A live image is shown.
l Quadscreen: Up to four live images are shown at the same time in two columns and two rows.
l Ten (SmartTel 10 only): Up to ten live images are shown at the same time in three columns and four rows.
l Handheld (for Smartphones and PDAs): This display mode dynamically attempts to optimize the size of
the camera image in line with the size of the display screen. However, this mechanism must be supported
by the handheld browser in use.
38 SmartTel
In addition to the drop-down menus for selecting camera and image quality, this mode also has a dropdown
menu for selecting fixed positions (Preset 1 to Preset 9) – if a PTZ protocol is activated. Fixed positions can
only be controlled if a PTZ camera is selected and fixed positions are defined.
Log out by clicking this button.
Display-optimised view for handhelds

If the handheld browser in use supports a display-optimised view, the entire Web interface is automatically
adjusted if necessary. The result shown corresponds to the handheld view as far as possible.
Note: In Web server tests on various handheld solutions, good results were obtained for example on
devices that use a combination of the browser Opera (8.5 Beta 2) and operating system Windows
Mobile 5.0.
PTZ
These PTZ controls are only available in Mainscreen viewing mode if a PTZ protocol has been activated in the
transmitter settings and the current user is authorised accordingly. If the selected camera has the
corresponding PTZ functions, you can control them by clicking the relevant buttons:
l Arrow buttons: control pan/tilt functions.
l Magnifying glass + and Magnifying glass –: control the camera's zoom functions.
l F+ and F–: control the camera's focus functions.
l Presets: control the first nine defined fixed positions. Choose from Preset 1 to Preset 9 by selecting the
appropriate option.
SmartTel 39
Camera
The Camera drop-down menu allows you to select the desired camera. The number of cameras available
depends on the device type:
l SmartTel 4: four cameras
l SmartTel 10: ten cameras
Quality
You can choose between three levels of image quality using the Quality drop-down menu. ++ corresponds to
the highest image quality. This mode also involves the largest amount of data transfer per image. The default
setting is +.
The Camera and Quality drop-down menus are only available in Mainscreen, Quadscreen and Handheld
viewing modes.
Logout
The Logout button is only available if at least one user has been defined in the transmitter. Clicking the Logout
button logs the current user off the transmitter. The Login screen then opens.
40 SmartTel
8 SmartTel Technical Data

Function Description
Video
Video standard CCIR/PAL and EIA/NTSC
Video compression (M)JPEG differential image compression, compression factor adjustable
per camera
Image formats Transmission: 720x288, 512x256, 256x128, 128x80 pixel and 16 bit
colour mode
Video inputs 4 or 10 x BNC, 1 Vpp/75 Ohm with loop in outputs (automatic
termination)
Video outputs Camera switcher with manual, alarm and sequencer control;
1 x FBAS (BNC), 1 Vpp/75 Ohm
Motion detection Camera selective with definable detection areas for alarm transmissions
Signal monitoring Video signal monitoring (sync signal and image content ) for all cameras
Audio (optional)
General Optional plugin module for bidirectional audio transmission
Audio compression True Speech Codec, 16 bit, 80 - 8000 Hz
Audio inputs 1 x Line in (0-2 Vpp, nominal 0,775 Vpp) or Mic in (Electret or
electrostatic microphone)
Audio outputs 1 x Line out (0-2 Vpp, nominal 0,775 Vpp) and 1 speaker output (1 Watt/ 8
Ohm)
Transmission, recording
General Video and audio transmission; online evaluation with local and/or remote
receiver stations
MultiCast, Multi-Unicast Simultaneously up to 6 IP connections, or 5 IP and 1 dialup connection,
or 4 IP and 2 dialup connections
Web Server Up to four simultaneous IP connections via PC, Smartphone or PDA
browser (in addition to five standard connections)
Video transmission of live images With up to 25 ips via IP (LAN internet, DSL) and dial-up connections
(PSTN/ POTS, ISDN, GSM, HSCSD/ UMTS)
Recording media 28 MB RAM
Trigger transmission Contact trigger, integrated motion detection, external serial commands
Recording parameters (value "0" Pre-alarm recording: Interval = 0-99 sec
= maximum speed)
Callback Automatic callback to pre-programmed receiver station with
SmartControl software
Remote control and evaluation
General characteristics Remote access to live images and pre-alarm images, remote
configuration/-maintenance and recording with receiver software
Reference images Transmitter list and camera selection supported by object specific
reference images
Access protection Multi-level password system and comprehensive user management
Interfaces
LAN interface Integrated network adapter 10/100 MBit/s, RJ45 plug
SmartTel 41
Internal ISDN adapter (option) Optional ISDN plugin module (1 B channel), RJ45 plug
External dialup adapter PSTN/POTS, ISDN, GSM, HSCSD via RS-232 interface (9 pin Sub-D)
PTZ control Via integrated RS-232/485 (422) interface (screw type bar)
Transparent data channel / control Via integrated RS232 interface (9 pin Sub-D)
interface
Control inputs 4 or 10 camera selective control inputs, 1 alarm input, 1 alarm enable
input, and 2 additional inputs (on screw type bar)
Control outputs 2 relays - system error and/or remote control (switch on screw type bar),
max. 30 V DC/1 A, 60 V DC/0.3 A, 125 V AC/0.5 A
General
Operating system / system Embedded Linux/proprietary hardware (not PC based)
design
Controls and indicators Switch On/Off, pushbutton for manual camera selection and status
LEDs
Setup and software update Via local and/or remote receiver station with WAN and/or LAN terminals
Power supply External power supply unit, 100-240 V AC, 50/60 Hz, 12 V DC max. 4A,
48 W
Voltage range 8 V DC … 30 V DC
Ambient temperature +5°C … +55°C (+41 … +131°F)
Housing/mounting Desktop and wall mounting 221 x 88 x 270 (WxHxD mm)
19" mounting: ½ 19" x 2HE x 275 mm (WxHxD)
Weight 2.9 kg
Certification CE (EN 61000-6-3, EN 55022, Kl.B, EN 61000-3-2, EN 61000-3-3, EN
61000-6-2, EN 61000-4-2, -3, -4, -5, -6, EN 50204, EN 50130-4); BG-
Prüfzert, FIDUCIA (from SmartControl LITE 3.90), FCC, BS 8418
Options ISDN Card, Audio Card, 19" Mount Kit, CamMount Kit, R16 Adapter,
external adaptor for dialup connections for serial interface connection
42 SmartTel
9 Factory Settings
This chapter provides an overview of the SmartTel factory settings.
It is strongly advised to check SmartTel all settings and to configure these according to application specific
requirements. You can always revert to factory settings with a device reset (See "Device Reset" on page 21).
General Settings Part 1/2
Device name No device name entered

User No user entered
Passwords No passwords entered
Summer/ winter time Adjust automatically; time zone = Europe
Connections
Network (TCP/IP) IP address = 192.168.31.95; subnet mask = 255.255.255.0;

gateway = 192.168.31.1; port = 3000; DNS server 1: 1.2.3.4; DNS server 2:
1.2.3.4; maximum connection speed = >400 KB/s = 3.13 MBit/s (corresponding to
about 500 KB/s or 3.9M Bit/s depending on device load, network load, and PC
configuration)
External MODEM Baud rate = 115,000Baud; tone/pulse dial not activated;
number of rings= 1; initialisation command= ATE0V1S0=0;
dial command= ATD; last caller= not defined
Integrated ISDN TA MSN = not defined; adapter reset every = 1 hour
Phone & IP numbers Telephone number / IP address = not defined; callback = not activated; Number
repeats = 4; interval between calls (s) = 4; interval between two Repeats (s) = 30s;
Always call all telephone numbers = not active
Camera-specific Settings
Live image quality Per camera = 512x256+; per group = 512x256+; per set of 4’ = 512x256+; per set
of 10’ = 256x80; conditional refresh mode = active
Camera settings For all cameras: Camera= active; camera name= "Camera 1", "Camera 2", etc.;
brightness= 100%; contrast= 100%; colour= on
Camera groups For all camera groups: no group name= "Group 1", "Group 2", etc.; no group
assigned
Motion detection Not active; detection areas= all active (only visible on activation of motion fields for
zones the corresponding camera)
Privacy zones Not defined
Alarm
Alarm inputs Alarm enable input: Status= enabled; connect= not active ; active if= control input
open (high active)
Alarm input: connect= active; active if= control input closed (low active)
Pre-alarm For all cameras: recording Enabled= not active, interval [s]= 1
Camera alarm For all cameras: Trigger= normally open contact; connect= not active
Motion For all cameras: motion alarm= not active;
sensitivity= motion –
SmartTel 43
General Settings Part 2/2
Audio Listen = off, speak = off

Relay Relay 1: Name= Relay 1; mode = Latch; Closed while idle = not active; Reset offline
= active; Closed= 10 s
Relay 2: Name = Relay 2; mode = Latch;Closed while idle = not active; Reset offline
= active; Closed= 10 s
PTZ control No PTZ protocol assigned; Deactivate PTZ = not active
Serial channel Baud rate= 9,600; Mode= 8N1 (8 data bits, no parity, 1 stop bit); Function =
Transparent
Video monitor Sequencer operation= active; video camera 1= active; all other cameras= not active;
all switch times set to 2 s
Extras
Service Routine call every 24 hours = not active

Extra Hang-up and redial on alarm = not active; Release access for PTZ, Relay,
Audio after [] seconds = 60; Software video signal lost detection = Immediately
9.1 Interface Specifications

The table below contains an overview of the most important features of interfaces RS-232 and RS-485
interfaces:
Function RS-232 / V.24 RS-485

Transmission type asymmetrical symmetrical
Minimum number of wires Unidirectional 2, Bidirectional 2;
(bidirectional 3) System responses are not be
processed
Maximum number of receivers (transmitter 2 32
and receiver)
Distance between first and last device 15 m 1,200 m
Terminating resistors no yes
Max. transmission rate 115,200 Bit/s 10 MBit/s
Transmitter permitted driver output voltage ± 25 V – 7…12 V
Driver output signal without load ± 15 V ±6V
Driver output signal with load ± 15 V ±2V
Driver load 3…7 KOhm 54 Ohm
Receiver input voltage ± 15 V – 7…12 V
Sensitivity ±3V ± 200 mV
Input resistance 3…7 KOhm 12 KOhm
Note: As technical properties of serial interface components vary, transmission rate and line length data
provided here constitute maximum limits.
44 SmartTel
10 Troubleshooting
This chapter will support you in evaluating errors and help you with their elimination.
What to do in the event of malfunctions / sabotage

Malfunction report
The SmartTel LED Error on the housing front side indicates malfunctions. Moreover, certain messages will be
reported by relay, provided this relay has been configured as an Error relay. The Logfile LED indicates the
state of the Error relay for SmartControl or SmartControl PRO software.
Error / malfunction SmartTel reaction

Power failure Error relay opens (if so configured)
Video signal failure The condition will be indicated by the Logfile LED and
reported by the error relay (depending on configuration)
The device is switched off briefly and switched Error relay opens (if so configured)
back on immediately. Fast switching off and on
has the impact of a power failure. Wait for about
10 seconds after switching off the device before
switching it back on again.
Error diagnosis for direct connections by USB cable
Error at receiver Possible causes Remedy

(PC)
No connection to 1. Incorrect USB driver 1. Please reinstall the USB driver. You will find the
SmartTel installation driver in the folder "drivers" in your SmartControl
2. Porting of the TCP/IP main folder.
connection has been 2. check the port of the TCP/IP connection in the
changed settings of your SmartTel device. default: port
"3000"
If it is not the default port, add a new connection in the
transmitter list by using TCP/IP address:
192.168.138.95:xxxx (xxxx = changed port number)
No remote transmission possible

Problems with remote data transmission by telephone and computer networks can be caused on the
transmitter side and on the receiver side. The SmartControl and SmartControl PRO software manuals provide
detailed troubleshooting advice for locating errors. Error elimination is described there as well.
Image Display Errors
Faulty image Possible causes Remedy

All images are 1. The images were 1. Change the SmartTel configuration with SmartControl
displayed in black recorded in black and software.
and white instead of white. 2. Set the PC graphics card to more than 256 colours.
colour 2. The PC graphics card
is configured for 256
colours only.
SmartTel 45
Faulty image Possible causes Remedy

Pixel errors appear 1. Faulty or incorrect 1. Set the graphics card to a different colour mode (16
in the image, graphics driver. bit, 24 bit, 32 bit, True Color) which does not display
consisting of 2. The SmartTel device the coloured dots.
individual or large is faulty. 2. Use a different or a new graphics driver.
numbers of coloured 3. Use a different graphics card.
dots. 4. Contact your retailer to have your SmartTel device
inspected.
The displayed The SmartTel device is Consult your dealer.
images consist of faulty.
coloured rectangles.
The displayed 1. The PC monitor is 1. Correct the settings of your PC monitor.
images are too light configured incorrectly. 2. Use different cameras or correct the signals by using
or too dark. 2. SmartTel settings for appropriate wiring, different cables, etc.
brightness and 3. Check the configuration of the SmartTeldevice,
contrast, etc. are particularly with regard to the video inputs.
inappropriate.
3. The camera signals
from the cameras
connected to the
SmartTel device are
too strong or too weak.
46 SmartTel
Vista
Norbain SD Ltd
210 Wharfdale
Winnersh Triangle
Wokingham
Berkshire RG41 5TP
England
8.3136-E
Phone: +44 (0) 118 912 5000
Printed in Germany
Fax: +44 (0) 118 912 5001

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Vista SmartTel 4/10

Digital Video Transmission System

Installation & Instruction Manual 4.08

Vista SmartTel 4/10 Vista

© Copyright 2013 by Vista

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3.1 Included in Delivery

3.4 Mounting and Setting up

3.4.1 General Safety Information

3.4.2 Electrical Safety

3.5 System Environment

3.5.2 Compatibility of Software Versions

Software Compatible from version

3.6 Controls, Indicators, and Ports

Item Labeling/description Function

3.6.2 Rear View and Description

Item Labeling/description Function

Item Labeling/description Function

3.7 Pin Assignment and Functionality

3.7.1 28 / 34 Pin Terminal Block

7 Al a/d Control input Arm/Disarm input for enabling/disabling dialup to a

Pin Labeling/description Type Function

17 Ground Common ground for all inputs of type "control input"

3.7.2 Control Inputs, Error Relay, Sabotage Protection

Standard switching for control inputs

Input circuits of control inputs

Wiring variants for voltage-monitored control inputs

R=10 kΩ Control input R=10 kΩ Control input

Normally opened Normally closed

Normally closed BS 8418

3.7.3 Ethernet and ISDN Interfaces

l ACT: Flashes at data transmissions ACT Link

Working conditions of ISDN interface (if the optional VLS-TAe is fitted):

3.7.4 Terminal Transp. Data/ Control Interface

Pin assignment of RS-232 interface

Pin Type Function Code designation

3.7.5 Audio Connections SmartTel

Connections stereo jack

Input Pin 1 Pin 2 Pin 3

3.8 Device Reset

The steps one by one

Pin assignment of RS-232 interface

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4.1 First Steps

4.1.1 Initial Setup Operation

USB connection from SmartControl to the device

Establishing the connection to the device

TCP/IP Crossover Connection from SmartControl to the Device

Establishing the connection to the device

Follow-up preparation of the receiver PC

Parameter settings for the device

4.2 General Configuration Information

such as GSM, MODEM, or ISDN.

5 Description of "pre-alarm archive" Features

5.1 Storage Concept

Logfile command overview

Logfile entry Description Optional Error relay

Logfile entry Description Optional Error relay

Logfile entry Description Optional Error relay

Field [y]= Reasons for connection: