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Bulk Replenishment
A company considers an optimal carrier solution in
order to provide specialized and time-sensitive auto-
replenishment of bulk chemicals at customer locations.

Customer Need
A Fortune 500 chemical manufacturer has a water care
services unit which consists of water treatment products
for boilers, cooling systems and waste treatment systems.
The products delivered to these customers are usually in
bulk form and hazardous in nature. The product must
be maintained at 55 degrees Fahrenheit and must be
pumped into a holding tank by the delivering carrier at Program Results and Benefits
the time of delivery. It is also essential that the carrier
rinse and sanitize the pump and shipping containers • Decreased costs as the program expands through
and return them to the origin facility. Delivery times and customized pricing and separate rates for driving
special requirements must also be coordinated with the and delivering
chemical manufacturer’s sales force as these deliveries are
specialized and time-sensitive in nature. This customer • Ensuring that customers are receiving a reliable
needs a carrier that is able to maintain both the product through the use of temperature
service requirements and sales force relationships for controlled equipment
a successful distribution strategy.
• Direct relationship between the dedicated driver
Process and the chemical manufacturer sales force ensures
accurate deliveries and proactive issue handling
PITT OHIO met with the chemical manufacturer to review
all delivery requirements and future expectations. Using • PITT OHIO provides route-specific manifesting,
this information, combined with detailed shipment invoicing and reporting for program management
history, PITT OHIO was able to develop a customized
and optimal solution for handling the water care
shipments for this manufacturer. The process consists of
delivering drums of bulk chemicals via a dedicated truck
and pumping the material directly into the customers’
holding tanks. The truck is insulated, fitted with a heater
and maintained at 55 degrees Fahrenheit to ensure the
proper safety of the product. The driver moves the drum
from the truck to the holding tank and utilizes an electric
pump to dispense the bulk material. Upon completion,
the driver rinses the pump to meet safety requirements
outlined as part of the program.

www.pittohio.com
1-800-366-7488
Dedicated Delivery
An existing PITT OHIO client explores the option of
partnering with a transportation company to provide a
dedicated delivery solution with specialized equipment
to support their unique product handling characteristics.
This new service would provide their customers with a
personalized, damage-free and cost-effective service that
was in-line with the business goals of a new and growing
division of their company.
Customer Need
A highly specialized division of a Fortune 500 Glass
Manufacturer delivers their product to their growing
customer base through for-hire LTL trucking companies.
The unique handling characteristics of the specialty
windows, supplies and materials that they ship make
the product highly susceptible to damage in the LTL
environment. The company also lacks the ability to quickly
react to customer needs, which is a critical component for
a division with aggressive growth goals. The customer
needed a transportation solution that provided them
the flexibility to meet their customer demands, the
right equipment to effectively handle their product
and a partner that was aligned with their goals to cost-
effectively grow their business.
Process
After receiving and reviewing the initial requirements
from the client, PITT OHIO began a process to even further
define the client’s needs through a series of developmental
meetings. By understanding and aligning with these needs,
PITT OHIO was able to develop a customized operational
and pricing solution for the client that included the purchase
of delivery trucks with specifications unique to PITT OHIO’s
operations, which allowed for damage-free service. PITT
OHIO drivers were specifically assigned to this program as
dedicated resources and they became an extension of the
client’s operations. The resources of the local PITT OHIO
facility were leveraged to provide easy access to additional
drivers and equipment to accommodate peaks in the
client’s business levels. Conversely, when business levels
declined, PITT OHIO could share costs with the client by
using dedicated drivers and equipment in the PITT OHIO
LTL operation. After the solution was implemented, PITT
OHIO continued to pursue its’ philosophy of continuous
improvement and the PITT OHIO manager identified an
area where daily miles could be reduced. As a result, the
productivity of the program was enhanced and the costs
to the customer were reduced. By going further than
the initial requirements, PITT OHIO was able to give this
customer a solution that provided them flexibility along
with a cost savings.
Program Results and Benefits
• Elimination of damage to their product resulting in
improved customer satisfaction.
• Increased productivity by using dedicated driver
resources that report directly to the client’s
organization has allowed for increased work
schedule flexibility and lower operating costs.
• Dedicated driver resources have improved delivery
reliability which has strengthened customer
relationships and increased business.
• The client markets PITT OHIO’s reliable, customer-
centric dedicated driver solution as a competitive
advantage to existing and prospective customers.
• Unique pricing approach to reduce empty miles
allows for cost reduction by allowing truck and
driver resources to be shared with existing PITT
OHIO LTL operation after the client’s delivery needs
have been fulfilled.
www.pittohio.com
1-800-366-7488
Dedicated Transportation
A company explores the option of outsourcing their
existing fleet by using an asset based dedicated
transportation solutions provider to manage their intra-
company shipping needs.
Customer Need
A middle market heating, air conditioning, and plumbing
distributor replenishes their branches daily using a
private fleet of 7 tractors and 22 trailers. Their fleet
equipment is aging and they are faced with a decision
to re-capitalize their fleet or to outsource their fleet to a
dedicated transportation services partner. The dedicated
outsourcing option has been met with internal resistance
due to a concern that the company will lose control of its
processes and face erosion of its competitive advantage in
the area of customer service. The client’s goal is to avoid
a significant capital expenditure, reduce its operating
costs while continuing to provide a high level of service
to its customers and branch locations.
Process
PITT OHIO began the process by benchmarking the
client’s current delivery network. As part of this process,
operational data was compiled and service requirements
were clearly outlined. PITT OHIO performed a network
optimization analysis and determined the right level of
equipment and resources needed to effectively meet the
client’s service requirements. As a result of the optimization
process, PITT OHIO developed pricing to deal with steady
state routes and surge period shipments. The local PITT
OHIO service center was engaged to manage the client’s
dedicated driver operation and to support seasonal
shipment fluctuations. The client was concerned that a
decision to move to a dedicated outsource solution would
negatively impact its loyal tenured company drivers.
PITT OHIO worked with the client to develop a transition
plan for its company drivers. PITT OHIO agreed to hire
each of the client’s company drivers that met all of the
employment requirements for the new dedicated driver
positions. The customer was also interested in having their
new provider purchase their current company-owned
equipment. PITT OHIO assessed the client’s equipment
and presented the customer with a fair market value and
agreed to purchase the equipment and re-sell. Following
acceptance of the price and service proposal PITT OHIO
drafted and implemented a detailed plan.
Program Results and Benefits
• PITT OHIO met the client’s branch delivery service
requirements while reducing the client’s equipment
pool by 2 tractors and 10 trailers.
• The client reduced its annual intra-company
transportation expenditure by 9%.
• Through local management of the program by a PITT
OHIO facility, the client has access to additional
driver and equipment resources to handle seasonal
business surges. Moreover the client only has to pay
for services when they are needed.
• The client was able to remove assets from its balance
sheet since PITT OHIO agreed to purchase the client’s
existing fleet at fair market value.
• Four of the client’s tenured company drivers were
able to successfully transition to PITT OHIO
dedicated driver positions.
• The client raised awareness of its services in its core
market area by leveraging 12 trailer-wrap marketing
solutions.
• The client gained increased insight into its operations
by leveraging PITT OHIO’s on-board
computing system.
• Customized reporting and invoicing was developed
to meet the specific needs of the client.
www.pittohio.com
1-800-366-7488
Pool Consolidation
A company explores options to optimize their
transportation network while driving cost-savings and
efficiency by consolidating freight.

Customer Need
A Fortune 500 coatings and resins manufacturer frequently
supplied product to an alternate facility within their network
or to the end user. This product would ship via Less-Than-
Truckload (LTL) or TRUCKLOAD (TL) services depending on
the size of the order. Several carriers were used to handle
this business based on geography or product requirements.
This customer needs a transportation network that could
improve the consistency and visibility of managing these
Program Results and Benefits
shipments while driving efficiency and cost savings for • Overall savings of 10% when compared to direct LTL
this supplier. pricing was achieved

• Pre-notified delivery by a single carrier for

Process streamlined processes
PITT OHIO began by analyzing shipping volumes by plant
location. Upon completion of this analysis, the suggestion • Tracking and tracing capability from shipment
was made for a pool consolidation program for several of origin to destination for ultimate visibility
the customer’s plants and vendors with freight destined to
Mexico. LTL orders would be consolidated at designated • Monthly reporting to the customer to document
PITT OHIO terminals and shipped via truckload once progress of the program
appropriate volumes were obtained.
• Single invoice for each shipment is produced
As part of the program PITT OHIO would: to accommodate customer’s individual
• manage freight levels payment terms
• maintain relationships with the truckload carrier
• handle all dispatching, routing and tracking functions
• provide status reports to the customer

www.pittohio.com
1-800-366-7488
Pool Distribution/
Sort and Segregate
A company explores the option of having a transportation
provider create a pool distribution network and perform
a sort and segregate of mixed pallets to fulfill individual
customer orders.

Customer Need
A Fortune 500 nutritional and health care products
supplier fulfills customer orders through a sort and
segregate process at their local facilities. With an interest
in driving down costs, this company was looking for a Program Results and Benefits
carrier to assume the sort and segregate operation for
• Optimal utilization of the customer’s warehouse
their Ohio and Indianapolis markets. A carrier solution
space and resources
that would take over sort and segregate operations
• In-house database manages daily sorting and
would ultimately increase utilization of existing
OS&D operations, allowing for timely resolution
warehouse space and workers for this supplier.
of discrepancies
• Customized, managed reporting provides essential
Process feedback to the customer
• Dependable and flexible solution allows the
PITT OHIO began by analyzing freight volumes and
customer to expand program to additional pool
frequency to determine the most optimal pool locations
points if the need should arise
to perform the sort and segregate process. A pricing
proposal with a detailed implementation plan was
developed and submitted to the customer for approval.
In order to efficiently sort and segregate the product,
an in-house order allocation program was developed to
provide a plan for fulfilling each order. Customer orders
are provided to PITT OHIO electronically the evening
prior to the sort and specific pallet information is
provided once the picking process has been completed
at the customer’s warehouse. Once both sets of data are
imported to the order allocation program, a detailed
sorting plan is generated. The product is then sorted and
the freight is handled as a standard LTL shipment within
the PITT OHIO network.

www.pittohio.com
1-800-366-7488