Create a UML use

case diagram
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You can create a UML use case diagram in Visio to

summarize how users (or actors) interact with a
system, such as a software application. An actor can
be a person, an organization, or another system.

Use case diagrams show the expected behavior of

the system. They don't show the order in which
steps are performed. (Use a sequence diagram to
show how objects interact over time.)
Defining the system boundary determines what is
considered external or internal to the system.

An actor represents a role played by an outside

object. One object may play several roles and,
therefore, is represented by several actors.

An association illustrates the participation of the

actor in the use case.

A use case is a set of events that occurs when an

actor uses a system to complete a process.
Normally, a use case is a relatively large process, not
an individual step or transaction.