Professional Documents
Culture Documents
the availability of basic and prime commodities to consumers at affordable prices and
of good quality.
The right to be protected against the marketing of goods or the provision of services
that are hazardous to health and life.
A wide array of goods and services which are offered in the market with diverse
brands, sizes, shapes and colors with differences in the price, quality and use.
The right to express consumer interests in the making and execution of government
policies.
You may look forward to:
Legislators would propose laws that would ensure that consumers have the chance
to live a better life by getting the best value for their hard-earned peso.
The right to acquire the knowledge and skills necessary to be an informed consumer.
The right to live and work in an environment which is neither threatening nor
dangerous, and which permits a life of dignity and well-being.
The government exerting an iron hand regarding the alarming increase in the
degradation of the environment, especially forests, dying wildlife, depleted
land fill space and environmental contamination to prevent further damage.
Constant monitoring of our seas, coral reefs, forest, and waste disposal
practices of factories to check if there is a violation of the laws on
environmental protection.
THE FIVE (5) CONSUMER RESPONSIBILITIES
1. CRITICAL AWARENESS
The responsibility to be more alert and questioning about the use and the price and
quality of goods and services we use.
2. ACTION
The responsibility to assert ourselves and act to ensure that we get a fair deal.
Remember that as long as we remain passive consumers, we will continue to be
exploited.
3. SOCIAL CONCERN
4. ENVIRONMENTAL AWARENESS
5. SOLIDARITY
IF YOU'RE UNSATISFIED:
Keep in mind that the most expensive products in the market may
not necessarily be the best in quality.
Be vigilant in ensuring your access to a wide assortment of
competitively-priced goods or services.
Ensure also that in times of crises, the prices of commodities do not
increase exorbitantly.
IF YOU'RE UNSATISFIED:
3. Right to Information
Before purchase, read the label carefully to determine its use, content
(chemical ingredients), number of pieces, proper handling, etc.
Before signing waivers, warranties or guarantees, credit items or
service contracts, it is important to read and understand all provisions
in the document, especially the fine print.
Read newspapers, buying guides, magazines before purchasing a
product. Consult with friends who have purchased a similar product.
If you have questions or concerns, don't hesitate to write the
company for information.
Know the name and address of the manufacturer/distributor in case
the need arises.
Specify what you really want or need. The biggest size may be
cheaper, but it may not cater to your individual needs.
Canvass for prices of similar products before purchase.
Read manuals or instructions carefully to thoroughly compare one
product from another.
Use the available product testers
Be wary of special offers like BUY 1 TAKE 1. Compare them to the
regularly priced items to be sure you're not actually paying for the
said free item.
IF YOU'RE UNSATISFIED:
5. Right to Representation
IF YOU'RE UNSATISFIED:
6. Right to Redress
If you bought a defective product, return to the store where you bought
the item and look for the Consumer Welfare Desk.
Request a replacement, refund or rapair of the product.
If they management does not act on your complaint, contact the
ConsumerNet Secretariat at BTRCP Office 2nd Flr Trade and Industry
Building, 361 Sen. Gil. Puyat Ave., Makati.
Keep documents such as official receipts and complaint letters for
reference.
Attend the mediation conference.
If your complaint is still not acted upon, report it to the NCAC.
IF YOU'RE UNSATISFIED:
IF YOU'RE UNSATISFIED:
IF YOU'RE UNSATISFIED:
ABOUT DTI
PROSPERITY PLAN FOR ALL: PLAN 2022
Mandate
The DTI is responsible for realizing the country's goal of globally competitive and
innovative industry and services sector that contribute to inclusive growth and
employment generation.
History
The DTI had its beginnings on 23 June 1898 when President Emilio F. Aguinaldo formed
four government agencies, namely the Departments of Navy, Commerce, Agriculture, and
Manufacturing.
After 25 years, by 1972, DCI had grown into a big organization with 10 regular bureaus
and 22 agencies under its direct supervision. The DCI was mandated to promote,
develop, expand, regulate, and control foreign and domestic trade, industry, and tourism.
To have closer supervision and ensure more effective delivery of services, President
Ferdinand E. Marcos issued Presidential Decree (PD) 189 on 11 May 1973, creating the
Department of Tourism to handle all tourism-related matters.
A year later, 21 June 1974, Marcos issued PD 488 creating the Department of Industry
whose principal function was to promote and enhance the growth of the existing and
thriving industries in the country.
On 02 June 1975, the Department of Trade was created under PD 721 to pursue efforts
of the government toward strengthening socio-economic development of the country,
particularly in the area of commercial activities. A key strategy of the new department was
vigorous export promotion to generate much needed foreign exchange (forex). A Bureau
of Foreign Trade was also established to push for domestic trade and marketing
programs.
In the early 80s, the national economic development goal of the Marcos government
required the need to hew industrial promotion efforts with the expansion of Philippine
trade overseas. This resulted in the creation on 27 July 1981 of the Ministry of Trade and
Industry, which took over the functions of the subsequently abolished Departments of
Trade and of Industry.
Drastic changes followed after the People Power Revolution. President Corazon C.
Aquino signed on 27 February 1987 EO 133, reorganizing the Ministry of Trade and
Industry and renaming it the Department of Trade and Industry (DTI).
In 2006, Secretary Peter B. Favila issued a Department Order officially declaring every
27 July of each year, the date and month the Ministry of Trade and the Ministry of Industry
was first merged, as the DTI anniversary.
Contents
1History
o 1.1Department of Commerce and Police
o 1.2Department of Commerce and Industry (DCI)
2Organizational structure
3List of the Secretaries of Trade and Industry
4Attached Agencies and Corporations
5See also
6References
7External links
History
Department of Commerce and Police
On September 6, 1901, the Philippine Commission established the Department of Commerce (and
Police) of the Insular Government. William Cameron Forbes future Governor-General of the
Philippines served as its commissioner from 1904 through 1908.
Organizational structure
The Department is headed by the Secretary of Trade and Industry (Philippines) with the following six
undersecretaries and assistant secretaries:
Ramon M. Lopez, the current Secretary of the Department of Trade and Industry (DTI), is the
chair of the DTI ExCom.
PAST SECRETARIES
Mission / Vision
Vision
We are the central authority in the Philippine construction industry in the forefront of construction industry policy and program
Mission
Spearhead initiatives for the growth of the construction Industry, through regulation, human resource capacity building, dispute
Overview
The Department of Trade, Industry and Competition (the dtic) was established in June 2019 by the
incorporation of the Department of Economic Development (EDD) into the Department of Trade and
Industry (the dti).
The mission of the Department of Trade, Industry and Competition (the dtic) is to promote structural
transformation, towards a dynamic industrial and globally competitive economy; provide a predictable,
competitive, equitable and socially responsible environment, conducive to investment, trade and
enterprise development; broaden participation in the economy to strengthen economic development;
and continually improve the skills and capabilities of the dtic to effectively deliver on its mandate and
respond to the needs of South Africa's economic citizens.
The Department's strategic objectives are to: facilitate transformation of the economy to promote
industrial development, investment, competitiveness and employment creation; build mutually
beneficial regional and global relations to advance South Africa's trade, industrial policy and economic
development objectives; facilitate broad-based economic participation through targeted interventions
to achieve more inclusive growth; create a fair regulatory environment that enables investment, trade
and enterprise development in an equitable and socially responsible manner; and promote a
professional, ethical, dynamic, competitive and customer-focused working environment that ensures
effective and efficient service delivery.
Part of the Bureau of Philippine Standards’ (BPS) mandate, as provided in the Consumer
Act of the Philippines, is to protect consumers against hazards to health and safety as
well as to assure the public of the consistency of standardized products in the market. To
carry out this duty, the Bureau provides for the standardization and certification of
products, both locally manufactured and imported, giving the consumers the access to
quality and safety products conforming to the relevant Philippine National Standards
(PNS).
Currently, the BPS implements two (2) Mandatory Product Certification Schemes: the
Philippine Standard (PS) Quality and/or Safety Certification Mark Licensing Scheme and
the Import Commodity Clearance (ICC) Certification Scheme. Products covered by the
mandatory certification, whether locally manufactured or imported, are not allowed to be
distributed in the Philippine market without the necessary PS or ICC marks.
The PS Quality and/or Safety Certification Mark License is granted to either local or
foreign manufacturer whose factory and product have successfully complied with the
requirements of the PNS ISO 9001 and the relevant product standard/s, respectively.
Meanwhile, the ICC Certificate is issued to an importer whose imported products have
shown conformance to relevant standards through inspection, verification, and product
testing by the BPS Recognized Testing Laboratories.
The PS Mark and ICC Sticker affixed to the products serve as the consumer’s assurance
that the products they purchase are certified by the BPS.
At present, there are eighty-six (86) products and systems covered under the BPS’
Mandatory Product Certification Schemes. They are classified into three (3) product
groups, namely, Electrical and Electronic Products, Mechanical/Building & Construction
Materials, and Chemical & Other Consumer Products and Systems.