Professional Documents
Culture Documents
ORGANIZATIONAL BEHAVIOR
WITHDRAWAL BEHAVIOR
Date: 13.05.19
GROUP MEMBERS:
MEHAK MUMTAZ
NUZRAT UL AIN
BUSHRA NAYAB
MARIA KHAN
SUMBAL KHAN
Abstract
This report examines antecedents and consequences of employees’ threat appraisal during
organizational change. Survey collected quantitative data from ‘Abacus consulting’ company.
According to the report Positive change orientation and change related fairness are examined as
antecedents of threat appraisal different forms of employee withdrawal as outcomes (quit
intentions, voluntary turnover and absenteeism) according to the survey results threat appraisal
are positively related to absenteeism which results in voluntary turnover.
The frequency and magnitude of organizational change have increased due to globalization and
economic instability. The primary focus of this report is to study the key psychological mechanism
including employee negative reactions to change that is individual’s threat appraisal of
organizational change.
The report further explains how Abacus consulting was going through major organizational change
that is creating new positions and realigning report relationships. The data is collected through
quantitative methodology so that it is easier to compile data on graphs and tables and further more
to get detailed information about our study.
As change is an important factor for employee’s performance, it is very important to identify the
ultimate success of such changes. If change results in negative employees reactions it would be
highly consequential as they can severely impede the realization of the intended benefits of
change.it is therefore essential for organizations implementing change to better understand
employees negative reactions to change so that they can manage the outcomes more effectively.
In order to assess most latent constructs multiple observed indicators were used but single items
were used to represent quit intentions, voluntary turnover, and absenteeism. The variables are
Positive change orientation, which was measured with three indicators that are change-related self-
efficacy, positive attitudes toward change, and perceived control of changes. Change-related
fairness variable was measured with three manifest indicators: distributive, procedural, and
interactional fairness. Threat appraisal construct was measured with seven items including job
stability, relationships with supervisors and coworkers, desirability of one’s job, personal job
opportunities at current employer, pay and benefits, and general working conditions. quit intention
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construct was assessed using a single indicator, we fixed the measurement path to the square
root of the estimated scale reliability (.80) in order to correct for measurement error (Williams &
Hazer, 1986). Voluntary turnover behavioral withdrawal outcome was evaluated with an indicator
of voluntary turnover. Absenteeism behavioral withdrawal outcome was measured with a single
item based on data from the focal organization’s records.
Starting with the measurement analysis different methods were studied to measure and report on
a test examining common variance method. Furthermore, Means, standard deviation and
correlation test results are provided in the end to give a clear idea of variables relationship.
According to our research findings Organizations implementing change can monitor employee
threat appraisal to identify which factor is creating issues and then can take certain preventive
measures to avoid that situation.
The predictors (independent variables) used can be altered and are not completely
uncontrollable. Secondly both withdrawal cognitions and behaviors are used. Cognition used is
intention to quit and behaviors related to withdrawal are absenteeism and turnover. Positive
change orientation and change related fairness are used as antecedents to threat appraisal.
Hypothesis# 1:
Those who have positive attitude towards change will be confident about their abilities and
would be able to cope with change.
Hypothesis#2:
If employees are communicated about change, they will have low threat appraisal.
Hypothesis # 3:
Hypothesis # 4:
Hypothesis # 5:
The higher the possibility of threat, higher would be the withdrawal cognition; intentions to quit
and Withdrawal behavior; absenteeism and voluntary turnover.
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Positive
change
orientation
Quit Voluntary
Threat
intention turnover
appraisal
Change
related
fairness
Absenteeism
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Methodology
Survey data were obtained from 110 employees of Abacus Consulting in the information
technology industry. Abacus was experiencing a major organizational restructuring.Those changes
included creating new positions and realigning reporting relationships. Surveys measuring positive
change orientation, change-related fairness, threat appraisals of the changes, voluntary turnover
and absenteeism were collected. Quantitative research has been used for the study. Quantitative
research is used because it is easier to compile the data onto a chart or graph because of the numbers
that are made available. Another reason for using quantitative research is that the research can be
conducted on a large scale and gives a lot more information as far as value and statistics
Measures
Inorder to assess most latent constructs multiple observed indicators were used but single items
were used to represent quit intentions, voluntary turnover, and absenteeism.
Positive change orientation. This variable was measured with three manifest indicators: change-
related self-efficacy, positive attitudes toward change, and perceived control of changes.
Importantly, instructions for all three indicators used the recent changes at the focal organization
as their referent; that is, each measure explicitly referred to the actual changes that occurred rather
than employees’ reactions to changes in general. For example, instructions for change self-efficacy
were, “We are interested in your perceptions of your ability to deal with tchanges that have
occurred. Please indicate the extent to which you agree with the following.” Instructions for the
positive attitudes toward change scale were, “We are interested in your atti- tudes toward the
changes that have occurred at work. Please indicate the degree to which you agree with the
following.” And finally, items for perceived control of the changes were pre- ceded by “Please
indicate to what extent you agree with the following as they relate to the changes that have
occurred.”
Change-related fairness. This variable was measured with three manifest indicators: distributive,
procedural, and interactional fairness. Distributive fairness was measured with five items, such as
“Have the changes in your job responsibilities been fair to you?” Similarly, procedural fairness
was operationalized with five items, including “Have the pro- cedures that produced the change
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been free of bias?” Interactional fairness was assessed with four items, each referring to the
authority figure most closely associated with the changes. A sample item is, “I know where to find
additional information about change?” All responses ranged from strongly disagree to strongly
agree.
Threat appraisal. This construct was measured with seven items including job stability,
relationships with supervisors and coworkers, desirability of one’s job, personal job opportunities
at current employer, pay and benefits, and general working conditions. Respondents were asked,
“Due to the changes, do you feel that each of the following is THREATENED—a possibility that
it will get worse in the future?” Respondents indicated their responses range from strongly disagree
to strongly agree.
Quit intention. Employees were asked, “What are the chances that you will quit your job during
the next 12 months?” Responses ranged from 1 (no chance) to 5 (100% chance). Because the
construct was assessed using a single indicator, we fixed the measurement path to the square root
of the estimated scale reliability (.80) in order to correct for measurement error (Williams & Hazer,
1986). Some criticism exists regarding use of single-item measures, but researchers have found
that the psychometric qualities of single- item measures compare favorably to those of multi-item
measures and can demonstrate good reliability as well as face and predictive validity (Bergkvist
& Rossiter, 2007).
Voluntary turnover. This behavioral withdrawal outcome was evaluated with an indicator of
voluntary turnover .Employees were asked to respond to"My workload is too heavy in comparison
to rewards/facilities provided”.Employees indicated their response range from strongly disagree
to strongly agree.
Absenteeism. Absenteeism, a behavioral withdrawal outcome was measured with a single item
based on data from the focal organization’s records.Employees were asked to rate the working
environment of the company, where 1 being worst and 5 the best.
Measurement Analysis:
Results are presented in different levels, to make sure all the variables are included in the test and
gives us clear results. We first looked into the methods we can use to find out the measures and
report on a test examining common method variance. Means, standard deviation and correlation
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test results are provided in the end to give a clear idea of variables relationship. These results
provide the evidence supporting the quality of our measures.
We run a regression analysis test as we want to predict the value of a variable based on the value
of another variable. The correlation between different variables have also been tested to
understand the relation between; threat appraisal, positive change orientation and change related
fairness. The interaction terns of positive change orientation and change related fairness was also
being observed to understand the complexity among variables.
As per the correlation, positive change orientation and change related fairness has a negative
correlation with threat appraisal. However, positive change orientation and change related fairness
shows a positive correlation. Total number for all the variables are 109, as our sample size was
small we got different results. Among all the tests we took threat appraisal as the dependable
variable and rest of the variables as independent variable, to have a clear understanding of the
impact of threat appraisal on other variables and how in reality this is effecting the life in an
organization.
In the Anova table, the large F ratio means that the variation among group means is more than we
expect to see by chance. The degree of freedom was taken in 2 groups the significance of change
related variance and positive change orientation with threat appraisal is 0.004, however, with the
interaction of these variable the significance improves.
Each sum-of-squares is associated with a certain number of degrees of freedom that is computed
from number of variables and number of groups and the mean square (MS) is computed by dividing
the sum-of-squares by the appropriate number of degrees of freedom. These can be thought of as
variances. The square root of the mean square residual can be thought of as the pooled standard
deviation.
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Results:
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Discussion:
The primary goal of this research was to investigate the effects of threat appraisal and in turn their
relationship with employee withdrawal behavior. Data collection and interpretation provide
insights into how managers might more effectively implement organizational change. The
questions we have identified helped us to indicate the reason behind withdrawal behavior and how
these are effecting the daily life of an employee. As per the questionnaire many employees said
that they have a good relationship with the coworkers but they are still not satisfied with the
environment of the organization.
Our findings showed predictors of threat appraisal that are positive change orientation and change-
related fairness in our test, can be used to help change the negative effects of organizational and
can help bring change regarding employee withdrawal behavior. These can help to retain the
employee and can make them understand the situation in the organization. Organizations
implementing change can monitor employee threat appraisal to determine which factor is creating
issues and can take certain preventive measures to avoid that situation.
These preventive measures can help the company to decrease employee turnover as the human
resource is the backbone of the company and as they are not satisfied with the change and
orientation in the organization they won’t be able to bring in positivity in the organization and will
increase threats within the organization.
Situation factors are especially important elements for managing organizational change.
Management should include employees’ in change process can help them feel privileged and
respectful. They will understand that every decision is fair and there is no biasness in the
organization. Once this thing prevails in helps the employees to reduce threat appraisal and
withdrawal behavior. Therefore, proactively focusing on employees’ perceptions of fairness and
their positive change orientation are complementary tools that managers can use to increase the
probability of effectively implementing change.
The results from this study helped answer why do some employees quit because of change
and others don’t? The results of this study revealed that threat appraisal is part of the answer.This
study also provides important and new insights for turnover theory and research. One implication
is that appraisal is an important forerunner to conventional withdrawal behaviour. Specifically, we
suspect threat appraisal mediates the relation- ships between various antecedents (e.g., interrole
conflict and job avoidance) and intentions and behaviors to quit.
Descriptive Statistics
Correlations
interaction
term of
positive
change
orientation
and change
new_threat_appr new_positive_cha new_change_rela related
aisal nge_orientation ted_fairness fairness
Variables Entered/Removeda
1 new_change_related_f . Enter
airness,
new_positive_change_
orientationb
2 interaction term of . Enter
positive change
orientation and change
related fairnessb
Model Summary
Change Statistics
ANOVAa
Coefficientsa
Unstandardized Standardized
Coefficients Coefficients Correlations
interaction term of positive -.023 .073 -.149 -.315 .754 -.279 -.031 -.029
change orientation and
change related fairness
Excluded Variablesa
Collinearity
Partial Statistics
Descriptive Statistics
--
Variables Entered/Removeda
1 new_quit_intention, . Enter
new_absenteesim,
new_voluntary_turnove
rb
2 newvtxqixabxqi, . Enter
newABxQI, newVTxQIb
Model Summary
Change Statistics
ANOVAa
Coefficientsa
Unstandardized Standardized
Coefficients Coefficients Correlations
Excluded Variablesa
Collinearity Statistics