Performance Planning

Performance planning refers to a company's formal process of identifying and planning either an
individual's goals or organization's goals and the best way to reach them.

Performance planning: Results

Key accountabilities:

 It refers to broad areas of a job for which the employee is responsible for producing
results.
 The key accountabilities are clearly defined in the Job Description for the office assistant
profile.
 The incumbent will be accountable for all the activities included in task performance like
day-to-day activities, office stock ledger maintenance, handle all processes related to
department etc. and making the employee accountable to the Head of the Department as
well as the HR.

Specific objectives:

 It involves setting of important and measurable objectives.

 The objectives are set by the HR and supervisor themselves without involving the
candidate.

Performance standards:

 It refers to “Yardstick” that evaluate how well employees have achieved each objective.
 The objectives are measured by the controlling officer once in three years and there is no
standard yardstick to measure the behaviors of employees.

Performance Planning: Behaviors

 It refers to how a job is done.

 The appropriate behavioral traits are identified and are evaluated in the assessment form.

Performance Planning: Competencies

 It refers to look for measurable clusters of KSA’s critical in determining how results will
be achieved.
 Currently there KAS’s are mentioned in the assessment form as per the job description
and are decided by the supervisor and HR.
Performance Planning: Development Plan
 The developmental plan is designed by the controller and the HR after mapping the
responses of the Assessment and Self Evaluation form of all the similar staff.

Recommendations:

 The objectives must be set by the controlling officer and office assistant on common
grounds
 The behavior and competencies can be updated and measured on yearly basis as in
current system it is done once in three years.
 The developmental plan should be mutually decided by controlling officer and office
assistant.