Station #1 Profes: pee
The Mamie Pearce Professionalism Program
HRSM 301 Practical Exam
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Station #1 Professional Image: Before you even
have a chance to say hello, does your appearance
and demeanor make a favorable and lasting first
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impressio1
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| Perfect your Professional Image and distinguish yourself for the Job Search:
Circle most accurate.
Interview Dress:
Confidence:
Body Language:
Student made a strong first Impression” 7
(The 8 ~ Second Rule will be applied) S
2 4 6 8 10 12 14 16 «18
Comments/Notes:
Common Feedback/Notes:
No Matching uit
(Oress Lengtvit nt appropri (women)
Note Ce)
Shoes ot appropiate fo interview sting
‘Amount ofperfamelologne diracting
Lack ofatention o grooming
Sak of atention o cre of wardrobe (rinks)
| Not smiling)Relic
The Mamie Pearce Professionalism Program carunstry oF
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HRSM 301 Practical Exam SUUTEICAROUNA
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Station #2 Networking: Effectively communicate in con-
versation just who you are, your key strengths, why you
are interested in a particular industry/company (of your
choosing). Are you an Expert on you?
—————————
/‘Student Name 1a Portert
[ \
{ Evaluation of students’ ability to express the essence of what it is they have that is
unique to offer a prospective employer (verbal communication, self-promotion, pro-
fessionalism, and networking). Effectively communicate in conversation just who you
are, your key strengths, why you are interested in a particular industry/company (of
your choosing). Are you an Expert on You?
Strong Verbal Communication Skills: (Yes? No
Ability to express essence: ies No
Is this student an expert on themselves: Wes? No
Professional Networking Score (points out of 20 to be awarded, circle one)
2 4 6 8 0 12 14 16 18 (20>
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contact }
Comments/Notes: b
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Station #3 Prot : Olten the only thing the Hiring Manger has
to go on is your cover letter and your resume. In this exercise, the reviewer will have
to quickly decide (out of the stack on their desk) if they would grant you an interview
based on a brief scan of your resume. You are not present to provide additional in-
formation. The resume speaks for you! You should have handed in a copy of your
resume and the evaluation shect at check-in.
Student Name:Tava (breve) \
Prepared to physically hand over to an HR professional your one-page, industry-
focused, professionally formatted resume that you are proud of and that is completely
error-free.
Professionally Formatted: No
Resume Conveys Professionalism: Ts) No
Would Grant Applicant an Interview: -_> No
Professional Resume Overall Score (points out of 20 to be awarded, circle one)
(Vsp
246 8 10 12 14 «#16
Common Feedback/Notes:
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Aigo ut Depee Nae ox Bett Seine, Reig)
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Shorten to page with tr omatng
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N\Tiara Porterfield
128 Hollybrooke Drive Langhorne, Pennsylvania 19047
Phone: 732-619-4691 # Fax: 215-702-0350 # E-Mail: Tiarap@emailse.edu/Tiaral27@yahoo.
Objective
‘To acquire a position within the Sports Management field, to ulize my administative, management and sports knowledge witha growing
organization or team.
Education
University of South Carolina; Columbia, South Carolina 82017-Current
Major: Sport Management; B.S Degree anticipated May 2020
Activites and Societies:
College of Hospitality Retail & Sport Management Student Ambassador, SEVT Operations and Logistics Coordinator, Women's Club Rughy,
Intramural sports, Sport and Enteriaiament Management Fraternity (Sigma Psi Mu), Dance Marathon
Work Experience
‘Student Services Office Assistant 8/2016-Current
+ Effectively File end organize confidentil paperwork, of about 2,500 students in the HRSM college
‘+ Perform general office duties including data entry, copying, filing, faxing, typing; maintain fle, make appointments, direct traffic low for the
‘Assistant Dean of Student Services.
Fitness Attendant/ Lead Attendant a2017-Current
+ Provide leadership and assistance tothe fitness attendants, while upholding them tothe highest standard of custome service, organization, and
accountability
‘+ Audit CPR documentations and recertification forthe Fitness staff comprised of 60+ employees.
* Serve asa liaison between fitness director and assigned employees to ensure proper communication and responsibilities,
Middletown Township Youth Basketball Coordinator 52018-82018
+ Activated youth basketball program; scheduled of gyms, staffing coaches, registration, and equipment load in and out,
+ Coached camps and clinics in supervisory and support role
Breeders Cup Event Staff Supervisor 1072018-11/2018
‘+ Served as u principal source of information on rules and procedures governing security and other event management operation
+ Communicate with and “bret” event staf
* Conduct inspections of various posts to ensure on-duty staff is properly performing their assigned tasks
2018 Augusta National Master's Sales Attendant anois-4n018
+ Sold and assisted patrons by advising size end color of t-shirt as well as providing great serves to patrons to ensure a smooth sells process
+ Supplied product pricing, availability, nd location services to addcess patron's request,
143" Kentucky Derby& Kentucky Oaks Event Staff $/5/2017-8/6/2017
* Displayed interpersonal skills with affluent guest
+ Greeted, and provided general support by ushering patron to their seats, oF sections located in Churchill Downs that seats approximately 50,000
patrons
Volunteer ee
Darlington Raceway 972016-9/2016 Charlotte Hornets Sponsorship Data collection 2s8
Jam Room Music Festival 11/2016-11/2016
Columbia Retiet 92018-972018
Skills
= Proficient in Microsoft Word, Microsoft Excel, Photoshop, and Ilusteator = Customer Service
= Marketing Time ManagementStation #4 Customer Service Scenario &
The Marnie Pearce Professionalism Program
HRSM 301 Practical Exam
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pl spr Maptoes
mI ‘es ability to han-
dle a face-to-face service scenario): You will be handed a scenario just be-
scenario (Evaluating gradua
fore approaching your counter. The evaluator will be looking for you to
present positive body language, avoid negative phrases, create a positive
“atmosphere” and quickly build a good rapport.
/ Student Name: “/iGya. firehict
Ability to respond to a face-to-face customer service scenario.
The student's body language] (Ye5 | No
reads in a positive manner.
‘Appears relatively relaxed, (res | No
‘maintains poise =
Did the student avoid using (res | No
phrases that may give you the Sn
customer, a negative interpreta-
tion of services?
Did the student create a positive | (ves)| No
“atmosphere” that helped you | —~
the customer, feel good about
your experience?
Did the student build a good
rapport with you the customer?
No
Customer Service Response Score (points out of 20 to be awarded, circle one)
204 6 8 0 2 4 16 (8 20
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ohaaycing the weStation #5 Business Dining Etiquette
The Mamie Pearce Professionalism Program
HRSM 301 Practical
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Station #5 Business Dining Etiquette: You will enter a
dining scenario. The evaluator will be looking for you to
demonstrate confidence in your ability to perform in a
iKeyuniel Meloni neaetnn non
Student Name: an y forlarBeid
Ability to perform in a professional dining setting.
Knowledge ofa formal place setting Yes
[Table Etiquete | f@s) [No]
Did the student display competency inthe |/ves)| No
American style of dining
Did the student demonstrate_confidence in & No
their ability to perform in a formal dining
setting
Business Dining Etiquette Score (points out of 20 to be awarded, circle one)
2 4 6 8 W 2 16 (8) 20
Comments/Notes;
| oo Server THAN Pisce SETHE
|
\ /1 #6 Behavioral alary Negotiation i
The Marnie Pearce Professionalism Program ae,
HRSM 301 Practical Exam 5
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tation #6 Behavioral Interviewing & Salary Negotiation: When you arrive
at Station #6, it will be as if you just sat down in the middle of an interview.
You will have the opportunity to respond to 1-3 behavioral interview ques-
ue not job/career specific and your responses should
tions. The question:
be as if itis for a job that you would be apply
a a
Student Name: Tiara lnteked \
Ability to give a well-constructed response to a behavioral interview question.
Talks clearly and distinctly, words are not mumbled (ey [No
Establishes good eye contact (ves [No
‘Appears relatively relaxed, maintains poise Yes) | No
Makes Known abilities relevant es) [No
Did the student describe a specific, recent situation/example? es) | No
applicable, did the student describe the behavior or action taken to re- | (Yes) No
solve the situation? 5
Ifapplicable, did the student share the outcome of the situation and make | (es) | No
itrelevant to the question? ~
Salary Negotiation
Presented a strong position as a candidate with facts, accuracy, good Yes
judgment, flexible etc.
Displayed self-confidence and projected a feeling of self-worth Yes
Professional Interview Response Score (points out of 20 to be awarded, circle one)
2 4 6 8 10 12 14) «16 20
Comments/Notes: Crrenct Stories Cxannfl, energy’ Sa Negokseson |
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