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Home > Vistara Raises the Bar on Customer Experience with BAE Systems’ IntelliCabin In-Flight
Entertainment
Hamburg: April 14, 2015 — Vistara has selected BAE Systems’ IntelliCabin™ in-flight entertainment (IFE) system,
which provides inflight wireless streaming of preloaded content to customers’ personal electronic devices (PEDs) across all
three cabin classes in its fleet of A320 aircraft. The system also includes fully integrated Samsung Galaxy Tab S tablets for
Business Class customers. With its state-of-the-art wireless technology and unique user interface, the fully integrated IFE
system provides travellers with entertainment options beyond those currently available aboard commercial flights.
The entire fleet of Vistara will incorporate this system, expected to go live in another six months, which is the estimated
time for the necessary regulatory clearances. In the interim, BAE Systems is providing Vistara’s Business Class customers
with customised Samsung Galaxy tablets with specially selected preloaded content. This interim solution, of which the soft
launch is ongoing, will be available to Vistara’s Business Class customers on flights of more than two hours duration from
May 2015.
Mr. Prasad Menon, Chairman, Vistara said, “We are extremely happy to be launching the pioneering technology of
inflight wireless streaming in India. The first of its kind IFE solution is the outcome of much deliberation and we sought to
ensure that it was innovative, ground-breaking and novel for our customers. The BAE Systems IntelliCabin™ IFE system
offers the latest technological innovations which includes the potential for live TV and full WiFi onboard.”
“BAE’s unique and state-of-the-art Samsung tablet solution can be customised to meet the customer demands of an
exceptional and enriched IFE experience. Our IFE solution is completely aligned with Vistara’s futuristic vision,
underscoring our commitment to delight customers with intuitive thoughtfulness,” added Mr. Phee Teik Yeoh, CEO,
Vistara.
Global technology leaders, BAE Systems and Samsung have partnered to deliver the state-of-the-art IFE system, which can
be experienced in Business Class using customized Samsung Galaxy tablets and on customers’ PEDs across all cabins. It
delivers movies, TV shows, magazines, and games through a rich and responsive user interface.
Dr. Ehtisham Siddiqui, Vice President and General Manager of Commercial Aircraft Solutions, BAE Systems
, added, “Vistara’s selection of our IntelliCabin IFE supports the airline’s vision of providing an enhanced travel experience
for its customers and we are confident that Vistara’s customers will enjoy our next-generation IFE system — specifically, its
unparalleled user interface.”
The tablet-driven IFE system is one component of BAE Systems’ IntelliCabin suite of products, which provides an
integrated, scalable approach to aircraft cabin management through in-seat power, dynamic LED lighting, and a cabin crew
interface.