LEARNING ACTIVITY 1

EVIDENCE 5: CASE STUDY “THE IMPORTANCE OF LEARNING A

LANGUAGE”

1. What communication problem did you find between the two parties?

The communication problems that I found between the two parties, is that it
is very important to study English since those who spoke Spanish did not
understand anything that they were told by the other party and understood
things that were not.

2. Was the information given by the speakers correct? Justify your answer

Not, because they gave wrong information about what the other gentlemen
were saying

3. List other similar situations that you know where this problem occurs.

 Phone calls
 Personal dialogue with another person
 Business

4. What do you conclude from this situation?

My conclusion is that it is vitally important to be trained in the area of

languages in order to understand and have better communication in all
aspects of the workplace and social.