Case Study Format

1. Protagonist: Who is the main character of the case?

 Name:
 Title:
 Role:

2. Central Challenge: What is the decision, dilemma, or task that the protagonist
(and student) must do

3. Central Organization Context: What is the protagonist's organization and what

issues, challenges, and trends;

4. Story Timeline and Narrative: What happened to the protagonist or the

organization that leads up to the central challenges?

Areas of Consideration

SWOT Analysis
5. The event, crisis or opportunity that precipitates the central challenge:

TOWS Analysis

6. Statement of the Problem

7. Alternative Courses of Action (ACA)

8. Recommendation

9. Action Plan