INDUSTRIAL

RELATIONS
 Topics to Cover

Definition

Industrial Relations
WHAT IS 'INDUSTRIAL
RELATIONS'?

“ industrial relations is the process of

management dealing with one or more
unions with a view to negotiate and
subsequently administer collective
bargaining agreement or labour contract
- Dale Yoder ”
Industrial Relations
Major Stakeholders
Employees Labor
of Industrial
Relations System

Government Customers

Trade
Vendors
Industrial Relations Union
Objectives of
CORDIAL RELATIONSHIP
Industrial Relations Establishing sound relationship
between workers and management

PRODUCTIVITY
Raising productivity is the main
concern of any organisation

PROMOTE INDUSTRIAL
DEMOCRACY
Provide opportunity to the workers to
participate in management and
Industrial Relations
decision making process.
Importance of Uninterrupted Production
Industrial
Relations Industrial peace and
Reduction in Industrial
disputes

Improves morale of
employees

Reduction in wastage of
man, material and
machines
Industrial Relations
 Pirates of Grill, Rajouri Garden
Two staffers die while cleaning kitchen
waste treatment plant

On 23rd March 2019, two employees of 'Pirates

of Grill' restaurant died allegedly due to
asphyxiation while cleaning sewage treatment
plant. None of the four workers were provided
any safety equipment before being sent to the
plant.

Industrial Relations
Industrial Relations
 WAGE
DEMAND

HONDA MOTOR AND

SCOOTER INDIA
On July 25, 2005, the management of the (HMSI)
encountered violent protests from workers that
disrupted production at their plant in Gurgaon. The
protest followed six months of simmering labor
unrest at the HMSI (since December 2004 when the
workers' demand for an increase in wages was
rejected by the HMSI management).
CONFLICT BETWEEN
UNION AND
MANAGEMENT

MAHINDRA AND MAHINDRA

IN MAY 2009, WORKERS AT MAHINDRA’S

SATPUR, NASHIK PLANT PROTESTED OVER THE
SUSPENSION OF UNION LEADER MADHAVRAO
DHATRAK ON DISCIPLINARY GROUNDS. ALSO
THE MANAGEMENT DIDN’T WANT THE
INTERFERENCE OF UNIONS IN FACTORY
MATTERS. THE STRIKE WAS CALLED OFF AFTER
48 HOURS; HOWEVER, IT LED TO PRODUCTION
LOSS OF AROUND 6,000 UNITS AMOUNTING TO
RS 325 CRORE.

Industrial Relations
COST CUTTING
LAYOFFS GRAZIANO
TRASMISSIONI
In September 2008. The MD cum
CEO of Graziano Trasmissioni, Lalit
Kishore was bludgeoned to death by a 200
strong armed mob of dismissed workers.
The unrest started when in June, the
company declared a partial lockout
leading to termination of some 200
employees.
 CASE
STUDY
Industrial Relations
Founded by Commenced largest carrier by
passenger market
Naresh Goyal operation on
share from 2010-
in 1992 5th April 1993 2012

Second highest
Major
market share of
Stakeholder:
14.3% (as at Jan
SBI (51%) 2018)
1900 employees sacked and
reinstated in 2008

The pilots revolt 2009

 Timeline
24th
October October 10th June 31st July
August
2008 2008 2009 2009
2009

JET- 1900 FORMATION TWO SENIOR STRIKE

KINGFISHER EMPLOYEES OF NAG PILOTS NOTICE
ALLIANCE SACKED National Aviator's TERMINATED NAG issued a
Tie-up with Guild was formed Both of the pilots strike notice
The airlines entered
into an operational Kingfisher was as a result of rising were office bearers demanding the
tie up to cut costs followed by insecurities of NAG and were re-instatement of
and survive in the termination of 1900 among Jet accused of their sacked
market employees who Airways coercing all others colleagues
were reinstated employees on joining and
within 2 days forming a union
Industrial Relations
 Timeline
7th
September
2009

FORMATION
STRIKE 1900
OF NAG
WITHDRAWA EMPLOYEES
National Aviator's
L SACKED Guild was formed
The airlines entered Tie-up with as a result of rising
into an operational Kingfisher was insecurities
tie up to cut costs followed by among Jet
and survive in the termination of 1900
market
Airways
employees who
employees
were reinstated
Industrial Relations
within 2 days