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• A substitute for non feasible PRI connectivity and obsolete landline phones
Why GSM??
No cabling, wiring required
Cost saving via cheaper GSM tariffs
Full flexibility of changing the service provider anytime
In case of office relocation, hassle free transfer as there are NO fixed trunk lines
Fixed telephony functionality through GSM networks at far better tariffs
Cuts down the additional cost of a GSM PRI Gateway/ GSM FCT
Syntel’s GSM PBX
• Out dialing via GSM Trunk with STD Prefix (Base station STD code
programmable in the system)
The NEOS is a new age Digital EPABX that makes technology work for you in more ways than you
can imagine. The core strength of the product lies in offering positive return on investment & hence
“Smart Telereturns”
Telereturns are concrete savings in your recurring expenditure on voice & Data
communication
Other Applications with Neos GSM
Syntel’s GSM based Digital NEOS system has many other applications which are inbuilt
in the system.
• Auto Attendant
• Expandability
• CLI based Applications
• Multiple Voice Guidance Prompts
• Call & Trunk Budgeting
• SIP Trunks
• Auto Fax Detection
• Least Cost routing
• 10000 Calls SMDR
• Music on Hold
• Mini CRM Software
Unique Selling points
8 Port Auto Attendant
Neos has an 8 port Auto Attendant inbuilt as compared to 1 or 2 ports AA offered by others
2 All incoming callers are attended to in time irrespective of the load of call traffic
8 different types of messages for the 4 time zones or each individual line
5
Unique Selling points
Expandability
Call waiting on KTS upto 10 callers & CLI based Routing through Neos
Based on CLI, all personal calls can be routed automatically to land at the user’s extension
2
directly
Where secrecy needs to be maintained – this feature ensure that the calls do not go via
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reception or any other 3rd party
150 voice prompts inbuilt to enable the user utilize all features
Built-in 150 voice prompts in the system ensures that the user operates all features
1
optimally
2 Voice prompts in English or Hindi, extension user can select his language
4 etc
Unique Selling points
Call & Trunk Budgeting
Neos is equipped with budgeting of trunks as well as extensions coupled with budget announcement
1 This feature is required to help control the telephony cost within the organization
Applies the same logic as that of a prepaid SIM card in case on the extension user w.r.t Call
2
Budgeting
Trunk Budgeting ensures that the available free/subsidized calls allowed on all lines
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are used completely and optimally
This is coupled with Budget Announcement, thus allowing the user to keep a check on the
4
same
Unique Selling points
SIP Trunks
Neos enables the user for calling through IP with SIP Trunks
2 Flexible calling through preferred service provider depending on dial plan, saving cost
3 Cheaper International Calls – ideal solution for IT Companies, Call Centres, Export Houses, etc
All incoming CO/P&T lines can be treated as fax lines. User does not need to specify a separate fax
number
There is no need to dedicate a line specially for fax. Thus all lines connected to the system get
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optimally used.
Even if one fax port is busy on an incoming/outgoing fax, the other calls are routed to the other
2 3 fax ports (as defined in hunting) thus ensuring the callers don’t have to wait or redial
User saves the recurring cost of maintaining a dedicated FAX line. Infact, SMEs tend to have
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more than one, thus increasing the cost proportionally.
Unique Selling points
Least Cost Routing
Making calls via the route which ensures the least possible call charges to the user
Calling rates from landline to landline, landline to mobile, one service provider to another, etc
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differ on an area to area basis
Neos make calls via the least cost route optimally using a combination of available trunk
2 resources (multiple GSM/Landline plans/ service providers)
The extension users get the flexibility of talking via extensions (which is far more comfortable)
3
than using a mobile phone
Even for the external mobile users, the calls costs are reduced as they can speak with the
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individual extensions within the office via the GSM Sim cards attached to the PBX
The company saves on the capital expenditure of investing in mobile phones for all the users
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sitting in office as well as the recurring cost on the same
Unique Selling points
10000 Calls Buffer
Neos keeps call history of the last 10000 calls (incoming/outgoing/missed – all combined)
Large capacity of call history ensures that the user does not have to take a daily printout to
1
maintain a record of the same
Selective printing of the available data (i.e. only STD calls, or only outgoing calls, etc) helps
2 avoid wastage apart from saving time in analyzing the same
3 Availability of call details, especially missed calls in turn helps the user’s business to grow
Unique Selling points
Music on Hold
The external caller hear music while he/she is kept on hold. MoH comes with default & user programmable
options in Neos
1 Customer can choose to play music of his own choice by programming the same in the system
Company advertisement jingles too can be recorded in the system, thus ensuring that the
2 company branding happens while the callers are put on hold
Customers need not invest in external music devices to play the music/jingle of his choice in
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event of the system music not being preferred
Unique Selling points
CTI – Computer Telephone Integration
A mini CRM tool for tracking caller details with instant pop ups
Unique Selling points
CTI – Computer Telephone Integration
• Incoming Call Alerts with a list of the conversation remarks for last 5 calls
• Facility to insert remarks against each incoming & outgoing call logged
• Call logging with date & time stamps of all incoming and outgoing calls
“How NEOS makes a difference!” The Usual Basics And you thought it’s over!
• 8 port Auto Attendant • Abbreviated Dialing (Dept/Global/FreePool) • Alarms (Self/Other)
(with 8 different user recordable messages) • Auto Call Back • Date & Time Setting
• Attendant / Operator Console • Broker’s Call • Call Buffer (10,000 Calls)
• Auto Fax Detection • Conference (upto 8 Party) # • Call Camp-on
• CLI (Caller Line Identification) • Call Split • Closed User Groups
• CLI based Routing • Call Hold • Departmental Call Hunting
• DISA/DID • Call Park • Distinctive Ringing (only on SLT)
• Day Night Mode (Manual/Automatic) • Call Pickup (General & Selective) • Flexible Numbering
• MSN based Routing # • Call Forward • Music on Hold (Default/User Programmable)
• Mobile Parallel Ring / Extension # • Call Follow-me
• Call Transfer For Universal Connectivity
• Responz – Inbuilt Mini CRM Software
• External Call Forward # • ISDN PRI
• Last Number Redial • SIP
No need to memorize codes!
• Serial Call Transfer • GSM
• Internal Voice Guidance Prompts
• Walk-in Class of Service • Analog
• Bi-lingual Prompts
For the ‘I want more!’ camp If you are a hotel, there’s more….
For the Budget Conscious
• Barge-in • Check-in / Check-out
• Call Billing
• Barge-in Protection • Floorwise Room Service
• Call Timeout Facility
• Boss-Secretary Extension • Room to Room Call Barring
• Extension Budgeting
• Do Not Disturb (DND) • Single Digit Number Access
• Least Cost Routing
• DND Protection Setting
• Trunk Budgeting
• CLI Restriction • HMS Integration
• Hotline (Immediate/Delayed)
The Misuse Prevention Brigade
• Trunk Grouping
• Class of Service
• Listening In Certifications
• Manual & Dynamic Extension Locking
• DOSA
• Restricted & Denied Dialing
• Private Trunk
• Room Monitoring
• Executive Ring*
The Intelligent Key Telephone System - NEOphone
• Backlit LCD (2 and 4 line) • Missed, Received & Dialed Call Details
• Clock Display • Navigation Keys
• Call Queuing (if Operator) • Online Advice of Charge
• Calling Number/Name Display • Phone Book
• Direct Station Selector (12 & 24 keys) • Status Indication (3 Color LEDs)
• Operator Lock • Speakerphone (Full Duplex)
• Day Night Mode Change (if Operator) • Single Key Feature Access
• Menu Driven Options • Volume Control
• Call Waiting Indication & Display • Function Keys
Technical Specifications
Configuration
Variants
Cabinet Ports Dimensions Weight
• Manual & Block Programming (LxWxH) in mm in Kgs
• Flexibility of Programming via SLT, KTS & PC 3S 80 297x210x195 4.3
(via Hyper Terminal) 6S 128 342x318x190 4.8
• Remote Programming 8S 160 425x320x200 12.0
• Programming Backup (2 levels)* 16S 256 795x290x390 21.0
Neos vs Others