Selection Criteria 1. Demonstrated ability to provide high quality customer service 2.

Clear and
effective communication skills, particularly in a face-to-face context; 3. Demonstrated ability in
problem solving and positive conflict resolution 4. Experience and ability to competently use
computerised systems (eg ticketing, email, MS Office applications); 5. Demonstrated skills in the
accurate handling of admissions and other charges; 6. Ability to work as an effective team member
within a diverse organisation. 7. The successful applicant is required to undergo a National Police
Records Check and Working with Children Check and be assessed as suitable (new employees are
required to meet this cost).