SugarCRM vs Salesforce 

“Do what is best for business” this mind-set person always reaches towards success and we
can say that it is hard to stop them. They are showing their best to boost their business and to
earn the fruit of investment. For their business, Customer Relationship Management(CRM) is
leading in every way and we think words can’t be enough to describe how good CRM is for
every person. Now the question is what kind of system of CRM is the right choice for operating
business toward the long-term aspect? Have you heard the word Salesforce? We know you all
are aware of it because, in this digital market, it is hard to keep Salesforce back from the
competition. But the competition is not impossible folks, because one system can stand face to
face and that is SugarCRM. Not only you, even some others too always get confused about
which one to choose or which to avoid. Well, we can’t force you but can present some
information about both these platforms so we have written the difference of ​SugarCRM vs
Salesforce ​below. I hope you guys read out till last and understand which one to pick.

● Both platforms offer “third-party application”

If the information is new for you then pay attention as we will first talk about SugarCRM which
offers its user a third-party application site known as “Sugar Exchange”. Here users of Sugar
can simply download the application and of course, such apps show some kind of features
which you have watched the first time. This third-party application has thirty certified listings and
even it can be browsed by category and by edition.
Now time to explain SugarCRM competitor and that is Salesforce which offers it’s user similar
feature of third party app site but the name is the “AppExchange”. Here you can check it out
thousands of applications and the best part is, all are certified and passed security checks.
While using this application site, you can watch out some apps are paid and some are free for
use.

● Pricing plays a key role in both platforms

Before going on any platform or any software, chances are very high when the client checks out
the price and decides whether to use it or not. You can’t deny the fact that pricing can boost
your platform. So let’s take the case of both SugarCRM and Salesforce.

● SugarCRM Professional edition: $40 per month

● SugarCRMEnterprise edition: $65 per month
● Sugar ultimate edition: $150 per month

Above is the edition of SugarCRM and even we explained to you how much you have to pay.
Now let’s see whether​ Salesforce​ wins here or not.

● Salesforce lightning Professional edition: $75 per month

● Salesforce lightning Enterprise edition: $150 per month
● Salesforce lightning Unlimited edition: $300 per month

● For your marketing business, which platform can be your priority?

Okay so after knowing about the pricing aspect now is the time to get aware which has the
topmost marketing tools. So, first we will take SugarCRM to understand it as this system has
three editions which are ready to show some advanced features like for your ​Drip Campaign​,
for your email marketing, web forms, newsletters and last but not the least campaign
dashboard. If you are in search of a perfect marketing tool, make sure to choose SugarCRM
first.
Now only SugarCRM explanation is not enough so keep your eyeballs here and read out about
Salesforce now. Here the tools regarding marketing are only available on various apps in the
Marketing Cloud. The surprising part is that you can enjoy every top features like social
listening, predictive intelligence, ROI reporting and many more but unfortunately, you need to
pay extra for this.

● How much space both provide? This can be challenging

This question was raised by many that how much space ​SugarCRM and Salesforce will offer.
If you are still in search and open many tabs and find no such solution that read out this point as
we have explained here properly. First, let’s take SugarCRM as it’s Professional edition offer
you 15GB which is a plus point for you to use for data or documents both. Also, in Corporate
edition, there is 30GB of space and 30GB in Enterprise edition too.

Did you understand properly about SugarCRM properly? Now let’s focus on Salesforce and
check out whether the platform wins here or not. We did research and we get to know that
Salesforce offers 1GB data storage and with this, 11GB document storage in all it’s editions.
One more thing we need to tell you about Salesforce that they also prepare a strategy for
allocated data and document storage which is basically for the number of users who have
subscribed directly to account.

● What are single-tenant fashion and multi-tenant architecture?

Did you know why we have written these names in the headline? The big reason why
SugarCRM is known for multi-tenant architecture and Salesforce is known for single-tenant
fashion. Let me clarify to you as in Salesforce, only one URL you can use. In the case of
SugarCRM​, everyone gets their own URL. This is the big advantage for SugarCRM users that
everyone is updated at the same time and no daily update here like Salesforce. Update
happens quarterly which is a must for every user. We are sure that you know who wins here.

The Final Verdict:

This blog is quite an interesting one as most of the clients were in deep search earlier for which
one to pick first or which one is suitable for offering feasible solutions. Now we have solved their
problem as if you have read out the points above and understand every word then we would like
to tell you that ​SugarCRM is the best option. We are not saying you should not use Salesforce
but if we talk about ​SugarCRM vs Salesforce ​then SugarCRM is the right way to operate the
business for the future.