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15 Ways To Improve Oral Communication in Business English For Students PDF
15 Ways To Improve Oral Communication in Business English For Students PDF
Miles
15 ways to improve communication in business English
Copyright by Andrew D. Miles and English for Business
www.barcelonaenglish.com www.madridenglish.net www.englishphone.biz
15 Ways to
Improve Oral
Communication
in Business
English
Copyright by Andrew D. Miles, Barcelona, 2007.
andrew.miles@barcelonaenglish.com
www.barcelonaenglish.com
Andrew’s note:
Andrew’s note:
Andrew’s note:
Listeners might be
getting just part of Remember that if it’s
difficult for you to
your message, so speak, it is also difficult
for listeners to
markers help them to understand. Thus,
give them lots of clues
know which subject is to help them navigate
now being discussed. your speech.
+ Er
Sorry
Actually
Excuse me
P
May I have a word?
O Can I make a comment?
L May I come in here?
I May I interrupt?
T Could I say something?
E
N Sorry, that’s not right.
E What are you trying to say?
S What are you getting at?
S You’re wrong.
SAMPLES
Politicians will sometimes block deals during
election times.
Andrew’s
note:
FILLERS
Really Clearly
Well OK
Of course Undoubtedly
I believe Certainly
Surely Fine
Always ask
When in doubt with names, your teacher
how to
ask how to pronounce them pronounce
key words
correctly. (for example,
terms related
to your job).
Don’t hide your accent by
Do not trust
speaking with your mouth your instinct,
because
closed or increasing your pronunciation
speed, because people will find is often
unpredictable.
it harder to follow you.
bush (b‹sh)
Samuelson (s²m“y›-…l-s…n)
factorage (f²k“t…r-¹j)
Keynesian (k³n“z¶-…n)
leverage (lµv“…r-¹j)
liability (lº”…-b¹l“¹-t¶)
SAMPLES
This sounds interesting, doesn’t it?
(It elicits an affirmative reply.)
SAMPLES
o Lawyers help company fire victims. (Here the
stress is on company, so this sentence means
that lawyers help the company to dismiss the
employees.)
o Lawyers help company fire victims. (Here the
stress is on fire, so it means that lawyers help
the victims of a company fire.)
Giving Opinions
I feel that
In my opinion
The way I see things
Exactly!
That's just how I feel
I have to agree with James
We ought to
Why don't you?
How about
I suggest we
Clarifying
Requesting Information
Contrasting
Although A seems fine, B is better because…
In spite of the evidence, I’d like to add that…
We could opt for A. On the other hand…
I like your idea. Nevertheless, I prefer…
Correcting Information
If you want to
improve your
Sorry, that might not be quite right business English
I'm afraid you don't understand you might want to
what I'm saying try our Better
That's not what I had in mind English for Business
People Phone +
This is different to what I meant
Online Course.
www.barcelonaenglish.com
www.madridenglish.net
www.englishphone.biz
www.words300.com