Bruce Jast

315 Ratke Port Los Angeles CA Phone +1 (555) 904 6433

EXPERIENCE

Detroit, MI

MQSERIES MAINFRAME SYSTEMS ENGINEER

07/2014 – present

Provide timely resolution to MQ software related problems and performance issues

Provide input to management on infrastructure opportunities

Work with application developers and QA support groups to resolve issues and problems with MQ
subsystems

Work with vendors and technical support teams to identify MQ software related problems

Provide rotational support for weekday Point Of Escalation and weekend on call

Develop scripting to automate common system tasks/actions, alerts and problem tickets

Develop wellness healthcheck scripts, processes, and procedures

Dallas, TX

DB MAINFRAME SYSTEMS ENGINEER

06/2007 – 04/2014

Develop scripting to automate systems engineering tasks (eg, new subsystem builds, maintenance
implementations)

Provide timely resolution to DB2 software related problems and performance issues including 24/7 on
call support

Conduct Production Readiness Inspections of change events, assessing impacts and risks

Provide technical recommendations involving the DB2 environments and tools upon request

Implementation of maintenance software product packages (DB2 and OEM) provided by the Engineering
team

Implement tuning and capacity changes at the DB2 subsystem level

Monitor system resources, make tuning recommendations

Los Angeles, CA

MAINFRAME SYSTEMS ENGINEER

09/2003 – 04/2007

Works with senior management to interpret and analyze complex and unstructured business problems
and recommend solutions

Assist with the development of solutions for operational problems

Participate in proof of concept projects and evaluate automation products and make acquisitions
recommendations to management

Performance tuning & Development of operational procedures

Resolves problems by determining cause; providing technical assistance to applications and other
support staff

Develops and produces specifications and procedures, or oversees their development and production,
for IBM Mainframe systems software and programs

Maintains an industry awareness of new developments in their area of expertise; learns and applies new
and emerging concepts very quickly

EDUCATION

Bachelor’s Degree in Computer Science

LOYOLA MARYMOUNT UNIVERSITY

SKILLS

Strong knowledge of IBM z-Enterprise server hardware and in-depth working knowledge of RMF and
SMF data

Strong statistical and analytical skills, have a complete understanding of mainframe capacity planning
concepts and be able to support capacity forecasting

Strong Knowledge of mainframe application lifecycle management process, this includes source code
management and release management

Skilled in supporting user exits. A good working knowledge of High Level Assembler language is

Strong interpersonal skills, communications skills, and ability to work as a team member are essential

Ability to use MS Office Software Products such as Visio, Project, Word, PowerPoint and Excel
proficiently
Detail oriented

Proven ability to work creatively and analytically in a problem-solving environment

Proven ability to build, manage and foster a team-oriented environment

Aggressive problem diagnosis and creative problem solving skills on highly complex problems; technical
agility; project planning skills; ability to put together engineering designs and solid business / technical
proposals