LAMPIRAN A

VALIDITAS KUESIONER

Pelayanan Menajerial
TO
M1 M1 M1 M1 M1 M1 M1 M1 M1 M1 M2 TA
M1 M2 M3 M4 M5 M6 M7 M8 M9 0 1 2 3 4 5 6 7 8 9 0 L
M Pearson - - -
,53 ,65 ,73 ,65 ,35 ,56 ,51 ,50 ,51 ,54 ,76 ,25 ,66 ,60 ,42 ,39 ,73
1 Correlat 1 ,18 ,03 ,23
1** 8** 2** 1** 7* 2** 9** 2** 9** 6** 5** 3 8** 0** 3* 5* 2**
ion 3 0 1
Sig. (2- ,00 ,00 ,00 ,00 ,04 ,00 ,00 ,00 ,00 ,00 ,00 ,32 ,17 ,00 ,87 ,00 ,01 ,21 ,02 ,00
tailed) 2 0 0 0 8 1 3 4 3 1 0 5 0 0 1 0 8 2 8 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - - -
,53 ,67 ,32 ,19 ,28 ,45 ,42 ,28 ,42 ,58 ,47 ,04 ,35 ,25 ,16 ,23 ,50
2 Correlat 1 ,12 ,02 ,15
1** 5** 5 9 2 6** 7* 5 7* 3** 8** 3 5* 1 6 9 2**
ion 5 1 8
Sig. (2- ,00 ,00 ,07 ,28 ,12 ,01 ,01 ,12 ,01 ,00 ,00 ,50 ,81 ,05 ,91 ,17 ,37 ,39 ,19 ,00
tailed) 2 0 4 4 4 0 7 0 7 1 7 4 8 0 2 4 3 7 5 4
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - - -
,65 ,67 ,43 ,29 ,19 ,58 ,54 ,40 ,54 ,47 ,58 ,22 ,68 ,49 ,42 ,32 ,64
3 Correlat 1 ,15 ,02 ,20
8** 5** 6* 1 0 0** 4** 6* 4** 4** 6** 7 8** 1** 3* 7 4**
ion 9 6 1
Sig. (2- ,00 ,00 ,01 ,11 ,30 ,00 ,00 ,02 ,00 ,00 ,00 ,39 ,22 ,00 ,88 ,00 ,01 ,27 ,07 ,00
tailed) 0 0 4 2 5 1 2 3 2 7 1 4 0 0 8 5 8 9 2 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
Sig. (2-
,003 ,017 ,002 ,000 ,002 ,110 ,000 ,000 ,000 ,000 ,000 ,111 ,032 ,000 ,275 ,000 ,000 ,041 ,000 ,000
tailed)
105
 Lampiran A (Lanjutan)

M Pearson - -
,73 ,32 ,43 ,88 ,29 ,54 ,60 ,61 ,60 ,59 ,73 ,38 ,67 ,03 ,64 ,48 ,53 ,76
4 Correlatio 1 ,12 ,24
2** 5 6* 9** 3 2** 3** 6** 3** 9** 6** 6* 4** 5 0** 3** 2** 7**
n 4 2
Sig. (2- ,00 ,07 ,01 ,00 ,11 ,00 ,00 ,00 ,00 ,00 ,00 ,50 ,03 ,00 ,85 ,00 ,00 ,19 ,00 ,00
tailed) 0 4 4 0 0 2 0 0 0 0 0 5 2 0 2 0 6 0 2 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - - -
,65 ,19 ,29 ,88 ,36 ,48 ,53 ,66 ,53 ,53 ,53 ,34 ,48 ,68 ,37 ,47 ,68
5 Correlatio 1 ,11 ,04 ,21
1** 9 1 9** 2* 2** 6** 4** 6** 3** 3** 4 2** 6** 7* 3** 2**
n 1 3 5
Sig. (2- ,00 ,28 ,11 ,00 ,04 ,00 ,00 ,00 ,00 ,00 ,00 ,55 ,05 ,00 ,81 ,00 ,03 ,24 ,00 ,00
tailed) 0 4 2 0 5 6 2 0 2 2 2 4 8 6 8 0 7 5 7 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson
,35 ,28 ,19 ,29 ,36 ,35 ,29 ,42 ,29 ,22 ,16 ,18 ,01 ,29 ,42 ,32 ,26 ,23 ,34 ,55
6 Correlatio 1
7* 2 0 3 2* 6* 3 1* 3 3 4 3 2 9 9* 7 5 1 0 5**
n
Sig. (2- ,04 ,12 ,30 ,11 ,04 ,04 ,11 ,01 ,11 ,22 ,37 ,32 ,94 ,10 ,01 ,07 ,15 ,21 ,06 ,00
tailed) 8 4 5 0 5 9 0 8 0 7 7 5 8 2 6 3 0 1 1 1
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,56 ,45 ,58 ,54 ,48 ,35 ,93 ,80 ,93 ,81 ,54 ,30 ,73 ,20 ,82 ,59 ,62 ,84
7 Correlatio 1 ,27 ,34
2** 6** 0** 2** 2** 6* 6** 8** 6** 7** 6** 4 9** 3 4** 2** 2** 3**
n 4 6
Sig. (2- ,00 ,01 ,00 ,00 ,00 ,04 ,00 ,00 ,00 ,00 ,00 ,13 ,09 ,00 ,27 ,00 ,00 ,05 ,00 ,00
tailed) 1 0 1 2 6 9 0 0 0 0 1 6 7 0 3 0 0 7 0 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,51 ,42 ,54 ,60 ,53 ,29 ,93 ,87 1,0 ,87 ,59 ,38 ,67 ,20 ,77 ,60 ,67 ,85
8 Correlatio 1 ,29 ,36
9** 7* 4** 3** 6** 3 6** 8** 00** 3** 9** 6* 4** 2 1** 1** 2** 4**
n 2 9*
106
 Lampiran A (Lanjutan)

N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,50 ,28 ,40 ,61 ,66 ,42 ,80 ,87 ,87 ,76 ,49 ,34 ,54 ,12 ,74 ,46 ,57 ,78
9 Correlati 1 ,25 ,32
2** 5 6* 6** 4** 1* 8** 8** 8** 6** 6** 6 8** 2 9** 9** 5** 5**
on 6 4
Sig. (2- ,00 ,12 ,02 ,00 ,00 ,01 ,00 ,00 ,00 ,00 ,00 ,16 ,05 ,00 ,51 ,00 ,00 ,07 ,00 ,00
tailed) 4 0 3 0 0 8 0 0 0 0 5 4 7 1 2 0 8 5 1 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,51 ,42 ,54 ,60 ,53 ,29 ,93 1,0 ,87 ,87 ,59 ,38 ,67 ,20 ,77 ,60 ,67 ,85
10 Correlati 1 ,29 ,36
9** 7* 4** 3** 6** 3 6** 00** 8** 3** 9** 6* 4** 2 1** 1** 2** 4**
on 2 9*
Sig. (2- ,00 ,01 ,00 ,00 ,00 ,11 ,00 ,00 ,00 ,00 ,00 ,11 ,03 ,00 ,27 ,00 ,00 ,04 ,00 ,00
tailed) 3 7 2 0 2 0 0 0 0 0 0 1 2 0 5 0 0 1 0 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,54 ,58 ,47 ,59 ,53 ,22 ,81 ,87 ,76 ,87 ,71 ,30 ,54 ,03 ,67 ,44 ,49 ,75
11 Correlati 1 ,33 ,42
6** 3** 4** 9** 3** 3 7** 3** 6** 3** 8** 8 6** 1 3** 5* 8** 3**
on 5 3*
Sig. (2- ,00 ,00 ,00 ,00 ,00 ,22 ,00 ,00 ,00 ,00 ,00 ,06 ,09 ,00 ,87 ,00 ,01 ,01 ,00 ,00
tailed) 1 1 7 0 2 7 0 0 0 0 0 6 2 1 0 0 2 8 4 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - -
,76 ,47 ,58 ,73 ,53 ,16 ,54 ,59 ,49 ,59 ,71 ,30 ,68 ,03 ,53 ,44 ,49 ,69
12 Correlati 1 ,33 ,42
5** 8** 6** 6** 3** 4 6** 9** 6** 9** 8** 8 2** 1 8** 5* 8** 9**
on 5 3*
Sig. (2- ,00 ,00 ,00 ,00 ,00 ,37 ,00 ,00 ,00 ,00 ,00 ,06 ,09 ,00 ,87 ,00 ,01 ,01 ,00 ,00
tailed) 0 7 1 0 2 7 1 0 5 0 0 6 2 0 0 2 2 8 4 0
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
M Pearson - - - - - - - - - - - - - - - -
,18 ,14 ,08 ,72
13 Correlati ,18 ,12 ,15 ,12 ,11 ,27 ,29 ,25 ,29 ,33 ,33 1 ,10 ,01 ,22 ,18 ,04
3 7 9 7**
on 3 5 9 4 1 4 2 6 2 5 5 7 0 5 3 2
107
 Lampiran A (Lanjutan)

Pelayanan Penunjang (Sumber Daya Kefarmasian serta Sarana dan Prasarana)

PP35 PP36 PP37 PP38 PP39 PP40 PP41 PP42 TOTAL
PP35 Pearson Correlation 1 ,164 ,286 ,258 ,340 ,484** ,187 -,053 ,590**
Sig. (2-tailed) ,378 ,119 ,161 ,061 ,006 ,314 ,776 ,000
N 31 31 31 31 31 31 31 31 31
PP36 Pearson Correlation ,164 1 ,458** ,207 ,257 ,220 ,020 ,309 ,489**
Sig. (2-tailed) ,378 ,010 ,263 ,162 ,235 ,915 ,090 ,005
N 31 31 31 31 31 31 31 31 31
PP37 Pearson Correlation ,286 ,458** 1 ,602** ,515** ,448* -,039 ,386* ,682**
Sig. (2-tailed) ,119 ,010 ,000 ,003 ,011 ,834 ,032 ,000
N 31 31 31 31 31 31 31 31 31
PP38 Pearson Correlation ,258 ,207 ,602** 1 ,729** ,303 ,399* ,354 ,703**
Sig. (2-tailed) ,161 ,263 ,000 ,000 ,098 ,026 ,050 ,000
N 31 31 31 31 31 31 31 31 31
PP39 Pearson Correlation ,340 ,257 ,515** ,729** 1 ,498** ,321 ,348 ,774**
Sig. (2-tailed) ,061 ,162 ,003 ,000 ,004 ,079 ,055 ,000
N 31 31 31 31 31 31 31 31 31
PP40 Pearson Correlation ,484** ,220 ,448* ,303 ,498** 1 ,100 ,470** ,763**
Sig. (2-tailed) ,006 ,235 ,011 ,098 ,004 ,591 ,008 ,000
N 31 31 31 31 31 31 31 31 31
PP41 Pearson Correlation ,187 ,020 -,039 ,399* ,321 ,100 1 ,408* ,442*
Sig. (2-tailed) ,314 ,915 ,834 ,026 ,079 ,591 ,023 ,013
N 31 31 31 31 31 31 31 31 31
108
 Lampiran A (Lanjutan)

PFK Pearson
,568** ,617** ,614** ,686** ,640** ,734** 1 ,850** ,358* ,376* ,504** ,783** ,623** ,212 ,819**
27 Correlation
Sig. (2-tailed) ,001 ,000 ,000 ,000 ,000 ,000 ,000 ,048 ,037 ,004 ,000 ,000 ,253 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,533** ,603** ,675** ,801** ,736** ,603** ,850** 1 ,326 ,441* ,576** ,805** ,503** ,029 ,796**
28 Correlation
Sig. (2-tailed) ,002 ,000 ,000 ,000 ,000 ,000 ,000 ,074 ,013 ,001 ,000 ,004 ,876 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,330 ,326 ,247 ,330 ,336 ,326 ,358* ,326 1 ,703** ,068 ,323 ,142 ,518** ,610**
29 Correlation
Sig. (2-tailed) ,070 ,074 ,180 ,070 ,065 ,074 ,048 ,074 ,000 ,716 ,077 ,446 ,003 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,379* ,369* ,274 ,451* ,464** ,369* ,376* ,441* ,703** 1 ,398* ,362* ,095 ,379* ,670**
30 Correlation
Sig. (2-tailed) ,036 ,041 ,136 ,011 ,009 ,041 ,037 ,013 ,000 ,027 ,046 ,613 ,035 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,547** ,576** ,576** ,435* ,406* ,465** ,504** ,576** ,068 ,398* 1 ,607** ,620** -,173 ,607**
31 Correlation
Sig. (2-tailed) ,001 ,001 ,001 ,014 ,024 ,008 ,004 ,001 ,716 ,027 ,000 ,000 ,351 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,743** ,674** ,721** ,610** ,682** ,674** ,783** ,805** ,323 ,362* ,607** 1 ,643** ,120 ,823**
32 Correlation
Sig. (2-tailed) ,000 ,000 ,000 ,000 ,000 ,000 ,000 ,000 ,077 ,046 ,000 ,000 ,519 ,000
N 31 31 31 31 31 31 31 31 31 31 31 31 31 31 31
PFK Pearson
,596** ,618** ,691** ,362* ,338 ,618** ,623** ,503** ,142 ,095 ,620** ,643** 1 -,020 ,622**
33 Correlation
Sig. (2-tailed) ,000 ,000 ,000 ,045 ,063 ,000 ,000 ,004 ,446 ,613 ,000 ,000 ,915 ,000
109
 Lampiran A (Lanjutan)
PP42 Pearson Correlation -,053 ,309 ,386* ,354 ,348 ,470** ,408* 1 ,610**
Sig. (2-tailed) ,776 ,090 ,032 ,050 ,055 ,008 ,023 ,000
N 31 31 31 31 31 31 31 31 31
TOTAL Pearson Correlation ,590** ,489** ,682** ,703** ,774** ,763** ,442* ,610** 1
Sig. (2-tailed) ,000 ,005 ,000 ,000 ,000 ,000 ,013 ,000
N 31 31 31 31 31 31 31 31 31

**. Correlation is significant at the 0.01 level (2-tailed).

*. Correlation is significant at the 0.05 level (2-tailed).
110
 LAMPIRAN B
RELIABILITAS KUESIONER
Pelayanan Manajerial
Case Processing Summary
N %
Cases Valid 31 100,0
Excludeda 0 ,0
Total 31 100,0
a. Listwise deletion based on all variables in the procedure.

Reliability Statistics
Cronbach's Alpha N of Items
,748 21

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item- Cronbach's Alpha if
Deleted Item Deleted Total Correlation Item Deleted
M1 121,77 218,914 ,712 ,733
M2 121,90 222,890 ,469 ,739
M3 121,84 220,740 ,620 ,735
M4 121,65 220,970 ,753 ,735
M5 121,65 221,037 ,661 ,735
M6 123,06 214,196 ,499 ,730
M7 121,68 219,692 ,833 ,733
M8 121,65 219,637 ,845 ,733
M9 121,71 220,546 ,772 ,734
M10 121,65 219,637 ,845 ,733
M11 121,58 221,518 ,739 ,736
M12 121,58 222,318 ,682 ,737
M13 124,13 233,116 -,068 ,751
M14 122,52 217,258 ,445 ,734
M15 121,68 219,959 ,815 ,734
M16 122,19 227,161 ,194 ,745
M17 121,77 220,781 ,759 ,735
M18 122,29 208,080 ,713 ,721
M19 124,06 234,462 -,143 ,753
M20 121,55 222,389 ,694 ,737
TOTAL 62,61 58,112 1,000 ,893
112
 Pelayanan Farmasi Klinik
Case Processing Summary
N %
Cases Valid 31 100,0
Excludeda 0 ,0
Total 31 100,0
a. Listwise deletion based on all variables in the procedure.

Reliability Statistics
Cronbach's Alpha N of Items
,761 15

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item- Cronbach's Alpha if
Deleted Item Deleted Total Correlation Item Deleted
PFK21 90,32 129,626 ,792 ,744
PFK22 90,35 129,503 ,792 ,744
PFK23 90,55 130,589 ,704 ,747
PFK24 90,32 129,759 ,779 ,745
PFK25 90,29 129,880 ,783 ,745
PFK26 90,35 129,503 ,792 ,744
PFK27 90,45 128,123 ,802 ,741
PFK28 90,35 129,637 ,780 ,744
PFK29 90,94 127,729 ,564 ,743
PFK30 91,00 125,000 ,623 ,737
PFK31 90,61 130,578 ,574 ,748
PFK32 90,39 129,245 ,808 ,743
PFK33 90,68 130,692 ,591 ,748
PFK34 91,52 130,058 ,329 ,752
TOTAL 46,97 34,699 1,000 ,904

Pelayanan Penunjang (Sumber Daya Kefarmasian serta Sarana dan Prasarana)

Case Processing Summary
N %
Cases Valid 31 100,0
Excludeda 0 ,0
Total 31 100,0
a. Listwise deletion based on all variables in the procedure.
113
 Reliability Statistics
Cronbach's Alpha N of Items
,753 9

Item-Total Statistics
Scale Mean if Item Scale Variance if Corrected Item- Cronbach's Alpha if
Deleted Item Deleted Total Correlation Item Deleted
PP35 47,03 44,832 ,497 ,728
PP36 46,42 47,718 ,418 ,742
PP37 46,23 47,047 ,642 ,733
PP38 46,32 46,492 ,661 ,729
PP39 46,35 44,437 ,730 ,715
PP40 46,97 41,432 ,691 ,700
PP41 46,58 48,318 ,371 ,746
PP42 46,68 46,226 ,545 ,731
TOTAL 24,84 12,940 1,000 ,773
114
 LAMPIRAN C

TABEL r
115
 LAMPIRAN D
SURAT IJIN PENYEBARAN KUESIONER
116
 LAMPIRAN D
SURAT PENGANTAR KUESIONER
117
 LAMPIRAN E
KUESIONER PENELITIAN
118
 Lampiran E (Lanjutan)
119
 Lampiran E (Lanjutan)
120
 Lampiran E (Lanjutan)
121
 Lampiran E (Lanjutan)
122