JOB SUMMARY

The Manager of eCommerce and Digital sits at the intersection between Marriott International’s
eCommerce, marketing, and global distribution strategies. This role helps a group of properties in a region
(or cluster) effectively pull through the sales, marketing, and customer engagement activities that help
drive awareness and profitability at the property level. This role will also manage overall activation of their
property strategies in owned and third party electronic channels (Marriott.com, multi-lingual global sites,
OTAs, meta search sites, search engines, and other eMarketing vehicles). This role will work on behalf of
properties to increase revenue, grow market share and create a compelling experience that steers
customers towards booking on our direct online channels. The Manager of eCommerce and Digital serves
as a thought leader to their group of hotels, providing local, area, and country-wide insight to enhance
their digital experience. To this end, he/she will be in touch with their properties on a regular basis to
make sure they are fully activated and optimized on Marriott.com and appropriate in-language global
sites. The role partners hand in hand with their colleagues in the cluster marketing team to engage current
and would-be customers with targeted messaging that’s relevant, on-brand, and genuinely engaging.
From time to time this role also provides eCommerce communication, training, education, reporting and
analysis to digital and marketing teams on property.