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1. Good afternoon, Mister. Welcome to The PERRUNOS HoteL. May I help you?

2. Yes, my name is LA PERRA. I have a reservation for two.


1. Let me see, PERRA you said..... no I can't find it. How long ago did you make the
reservation?
2. About a month ago.
1. Do you know the exact date?
2. Give me a second, I think I have it in my agenda. Yes, it was the 25th of May
1. Ok, I found it. a room with two beds, a view of the park, is it okay?
2. yes, can you give me the password of the wifi?

1 okay when you will enter the room in the table find a document there is the
password.

2. if i would have problem with the room is possible that choose other.

1.don’t worry, We are here to please the customer

2. well, I would like to go to my room please

1. okay mister. Well this is his room. I hope it has all the comforts that you
require

2. from what I see yes. I’ll order my things because. I’m going to take my
girlfriend in the afternoon.

1. oh, that seems good to me I’ll wait for you below

2. one moment, the window doesn’t close and I haven’t connect to wifi for a
white, what’s up?

1. I’ll solve the problem right now

2. when I come back, I might hope I don’t find this problem.

1. don’t worry. What time will you be to back?

2. I come at 5 o’clock in the afternoon.

1. I’m going to communicate with my boss to solve these problem.

2. I'm sorry, but will there be a loud noise at night in this hotel? For the
anniversary of the city.

1. We are going to have a small party at 8 o'clock. where people share their
stories about what they lived in this city

2. That sounds interesting, I'll be at this party with my girlfriend


1. i hope you

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