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Samsungtqm 171208055943
Samsungtqm 171208055943
Samsung entered the electronics industry in the late 1960s and the
construction and shipbuilding industries in the mid-1970s; these areas
would drive its subsequent growth. Following Lee's death in 1987,
Samsung was separated into four business groups – Samsung Group,
Shinsegae Group, CJ Group and Hansol Group.
Telecommun
Chemical
ications
PRODUCTS
Consumer
Ships
Electronics
Electronic and
Semiconductors Medical
Equipments
Information and
Communication
Technology
Financial
Construction
Services
SERVICES
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Key people of Samsung
To understand the meaning of “Total quality management”, let us first know what
does Quality mean?
To achieve Six Sigma, a process must not produce more than 3.4 defects per
million opportunities. A Six Sigma defect is defined as anything outside of
customer specifications.
The Six Sigma methodology is defined by 5 DMAIC steps. DMAIC is the
acronym for Define – Measure – Analyse – Improve – Control. In addition to the
5 DMAIC steps, there is also a step zero that occurs first. It is known as Six
Sigma Leadership.
In the EPC business, failure to conduct quality management can result in significant
unnecessary costs. Seeking to avoid overages, Samsung Engineering engages in Cost
of Poor Quality (COPQ) control activities designed to prevent and mitigate quality
issues across the entire operation of the company, including rework, delays in
delivery of materials / equipment and interruptions in the construction schedule.
This initiative helps reduce project execution costs while, at the same time, improve
client satisfaction.
• AUDIT PROGRAM
Samsung has set up and is operating the Corporate Audit Program, covering all
semiconductor sites, to upgrade the level of the quality management systems by
creating a desirable culture of objective diagnosis and improvement.
Auditor Training
Our company has divided the
qualifications of internal auditors
into 3 categories while training and
controlling auditors specialized in
each category.
(Auditor Career Path : Basic Course
for Auditor → National Certified
Auditor → International Certified
Auditor)
Ongoing Audit
Company has seen improvement in all areas of semiconductor manufacturing by conducting
the ongoing audits for each purpose at the corporate and each individual site levels.
•Corporate Level
• Internal : Corporate Theme Audit (It is the system under which the audit is conducted
at the corporate level to diagnose and improve weak areas at the corporate level and to
prevent the occurrence of accidents.)
• External : Supplier Audit (It is the system under which the audit is conducted to ensure
improvement by providing new certification, the ratings, and the incentives for
suppliers.)
•Site Level
• Internal : Quality system, Site theme audit
• External : Supplier & Subcontractor audit
• Customer : Customer audit (SAMSUNG & Samsung's subcontractor)
• http://www.samsungengineering.com/sustainability/quality/common/suView
• https://www.isixsigma.com/new-to-six-sigma/getting-started/what-six-sigma/
• http://www.samsung.com/semiconductor/about-us/quality-management/#CERTIFICATIONS
• https://www.google.co.in/search?biw=1366&bih=613&noj=1&tbm=isch&sa=1&q=total+qualit
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