. Which of the following is the most essential element in good supervision?

1. Patience in training workers.

2. Care in selecting workers.

3. Skill in human relations.

4. Fairness in maintaining discipline.

2. To develop the best individuals working under him, it is most important that a
supervisor have:

1. a moderately authoritative approach to subordinates.

2. a true understanding of the potential and the actual performance of subordinates.

3. a uniform standard of performance which can be applied impartially to all subordinates.

4. the ability to accept and retain final responsibility for the acts of subordinates.

3. The best method of training an inexperienced worker to perform a task is to:

1. explain the fundamentals of the work and then have the worker practice it.

2. demonstrate the best way to do the work and have the worker practice it.

3. explain the principles of the work, making certain the worker knows how to apply the
principles.

4. let the worker do the work, correcting mistakes as they occur.

Supervision Sample Questions Answers and Explanations

1. The correct answer is number 3. Patience, fairness and care in selecting workers are each a
part of being skilled in human relations; therefore, number 3 is correct.

2. The correct answer is number 2. In order to get the unit's work completed, a supervisor
must know his staff well. The knowledge of a worker's strengths and weaknesses will aid a
supervisor in developing that person's job performance.

3. The correct answer is number 2. The best way to train a new worker is to show him how to
do the work expected of him and let the new worker practice the task that was demonstrated
to him.
Use the information in the situation described below to answer the three questions.

Work Planning Situation

Assume you supervise a work group that consists of seven employees. Each employee works
8 hours a day and has one lunch period from 12:00 to 1:00.

It is at the end of the week and you have organized the projects and numbered them by
putting them into the table below, labeled "Work Plan." You have determined how many
employee-hours it will take to complete each project and you also have the deadline of each
assignment.

Employee-Hours needed
Project Number Deadline
To complete project
1 35 Friday
2 12 Monday
3 6 Tuesday
4 20 Monday

Questions to the Work Plan Situation:

 1.  Can project #2 be completed by 1 employee?

A. Yes
B. No

2.  Would it be possible to have project #2 and project #4 completed by Monday?

A. Yes
B. No

3.  If 3 hours per employee is given to project #3, how many employees would it take to
complete project #3?

A. 1
B. 2
C. 3
D. 6

1. B – If the job takes 12 hours to complete and there is only 8 hours in a work day, it
would at least take 2 employees from the work group to complete the project.
2. A – If you have 7 employees each working 8 hours a day, then it is possible to have
projects completed by Monday.
 3. B – divide 6 (Hours to complete project) by 3 (number of hours each employee is
given to work on the project) and the answer is 2.