Professional Documents
Culture Documents
Life Cycle
Barrie G. James*
innovations, the growing competitive in- At first glance, it would seem impossible
There appears to be a widespread fluence of multi-national corporations and to relate a company’s activities over a
management belief that the corpora- the gradual movement towards domination period of time to an actual life cycle.
tion is endowed with an inbuilt of certain industries by a few large com- Most people cannot visualise a company
elixir for survival and gro wth, despite panies. are creating fundamental changes having a life cycle since they relate life
recent corporate declines. in the structure of the environment within cycles in terms of products in fairly short
ln this article, the author outlines
which all companies operate. time periods, from a few years with the
and illustrates the operation of one
of the newest theories on corporate The framework of corporate existence in automobile industry to a matter of months
activity-the corporate life cycle- terms of its relationships with the social, with the hula hoop in 1958. This tends to
and its use as a planning aid in economic, political. financial and scientific ignore the fact that some products have
determining where the company is communities, has also changed radically been increasing sales year after year, for
and where it is going and as a during the last decade. The rise of en- example, iron, discovered in the first
relationary tool in predicting corpo- vironmentalism, consumerism, liberalism millenium B.C., or more recently, aspirin
rate trends for comparison with and feminism, together with the increasing (acetylsalicylic acid) in the 1890’s by
corporate objectives and the future Bayer.
access to education, communications,
operating environment.
mobility and travel and rising standards The classic product life cycle curve
of living are added fuel to this wind of (Figure 2) illustrates a product’s progres-
change.
A
sion through the phases of Introduction,
MAJOR WEAKNESS IN CURRENT CORPO-
Management in general is only now be- Growth, Maturity and Recycling Decline.
rate activity is that long term plann-
coming aware that these trends are not By breaking down and analysing a com-
ing and investment decisions by manage-
merely passing phases but have real depth pany’s progression through four similar
ment are based on the supposition that
and are changing the whole structure of phases and within these phases examining
the life of the corporation is indefinite.
the corporate environment (see Figure 1). the operation of four major functional
The events of the last few years demon- areas of corporate activity-Finance, Mar-
strate that companies with internationally The quantitative effect of these trends on
the future corporate environment calls for keting, Production and Administration-
quoted stocks and global reputations. such one can gain some insight into a company’s
as Rolls-Royce. Lockheed Aerospace and radically new management attitudes and
planning technology if the corporation is to pattern of evolution and. to some extent,
the Penn Central Transportation Com- the company’s position in its life cycle
pany, have been faced with near or actual both survive and grow in the future.
(see Figure 3).
bankruptcy. This is even more poignant The following paper is an attempt to
when one considers that the combined outline one of the newest theories on cor- The illustration of this concept which
:Lssets of these three companies in the 1969 porate activity, the theory of the corporate follows, traces the pattern of corporate
i970 period’ were larger than the com- life cycle, and its possible practical appli- existence through the life cycle process and
bined national incomes of Burma. Cevlon cations in the field of long range corporate carries practical examples. Of necessity
and Ghana-countries with a combjned planning. the illustration is oversimplified in order
population of over 48 million inhabitants.? to cover the widest possible range of
The Theory of the Corporate operating situations which a company can
The trends toward greater governmental
direction of business acriviry, the increasing Life Cycle face during its life cycle.
pace of commercialization of technological Any superficial survey of corporate
activity over the last decade tends to indi-
*The author has been associated with several cate that the corporation as an entity is THE EMERGENT PHASE
multinational corporations, primarily in the mar- rapidly turning into a macrocosm of the Companies are generally formed with the
ketlng function, and has operating experience products, services and processes on which aim of exploiting the commercial oppor-
I? North America, Europe, Africa and the Middle
East. He has lectured m Business Administration
it bases its existence. In fact. the pattern of tunities of radically new. improved, or of
and has published several articles on a variety corporate existence which is emerging even similar products. processes or services,
crf Management and Marketing topics. bears a striking resemblance to the con- to those existing in the market or to create
1’ Copyrtght B. G. James cept of the Product Life Cycle.’ total!y new markets.
APRIL. 1974 49
Consumer Environment Mobility
Standard of Living
Commumcatlon
Administration
Environment
(b) Marketing
Emergent companies are frequently
faced with formidable odds when intro-
ducing a new product. Aside from the
high mortality rate of new products
1
1 Introduction I Growth I Maturcty 1 Decline
X
(variously assessed at anything up to 98
per cent), the company will have a costly
programme of creating consumer demand
4 c
I - ‘-‘/Recycling for the new product. The length of time to
- successfully stimulate this demand will
Time Period
depend largely on the product. the market
situation and the product’s symmetry in
Figure 2. Classic Product Life Cycle Curve
the consumer’s pattern of needs.
Premium pricing is often used as a major
(a) Finance The financial ownership of emergent com- marketing tool in the short term period
Initially, emergent companies are often panies is largely vested in the senior to gain an initially high return to cover
small entities dependent on one product. management of the company and’or in a not only high marketing costs but also to
process ot service and are privately owned. limited number of outside contributors. provide internal finance to meet the
Figure 3. The Corporate Life Cycle and Functional Areas of Corporate Activity
immediate liabilities and to build a fund for To avoid high labour costs the company offer to the general public of participation
expansion. is frequently non-unionized. This factor, in the ownership. This will provide an
coupled with the loose administrative infusion of cash on which to base this
(c) Production policies. enables the emergent company to expansion.
The amount of productive capacity and utilise labour to the optimum by con-
the production infrastructure will depend At the later stage in the growth phase the
centrating activity when and where it is
company may evaluate smaller entities for
entirely on the product. the technology needed.
acquisition as a means to provide further
involved, the amount of processing and
Flexibility of labour also reduces to some growth either by diversifying and ‘buyinp-
the scale of production. For example. to
extent the company’s dependence on costly in’ to new markets and technologies to
compete successfully in the bulk dye-
highly specialized personnel who would reduce company dependence or to con-
stuffs market the scale of production and
otherwise be under-utilized. solidate the company’s position in its
investment would obviously be far higher
existing markets.
than toproduceanewcoffeepercolatorfilter.
THE GROWTH PHASE
Jf the product is successful, emergent (b) Marketing
companies usually have to expand pro- Moving from the emergent phase to the
growth phase in a company’s life cycle To expand the company’s market base,
duction to meet demand otherwise the extensions are made to the basic product
product will eain only a brief sales success presents the company with the need for
radical changes in both policy and opera- line, such as new sizes, styles, strengths,
and then de&e as the consumer switches colours. flavours or forms. or introduc-
to substitutes due to non-availablity. tional activities.
tions of new products into markets com-
Funds. facilities and the ability to meet patible with the existing product, or new
the increased demand are not always markets are sought for the basic product
Although profits in the latter stages of
readily available and companies frequently line. Line extensions and compatible
the emergent phase have been re-invested
underestimate the product potential and product introductions enable the company
in the company. a point is reached where
the productive resources to meet demand. to take advantage of the existing sales,
major refinance is essential. New capital
will enable the company to finance the distribution and production systems to
increase in the scale of the company’s spread overheads across a wider base to
The comapny’s internal policies and
operations. reduce unit selling costs.
activities in the administration area tend
to be very loosely defined in the emergent The company will often, at this stage, During the growth phase the company
phase. sacrifice part of its equity by making an will often evaluate overseas markets for its
APRIL. 1974 51
basic product line. initially on an export or be levelling off for economic reasons size and pass this point towards the latter
licensing basis and later. as resources due to lower consumer demand-the stage of maturity.
become greater. into fully fledged com- U.S. aerospace industry at the end of Decreasing economies of scale together
pany owned or partly owned production the 1960’s is a case in point. Changes in with obsolescence of major capitai equip-
and marketing operatrons. fashion or style can also promote ment begin to seriously affect the unit cost
Acquisitions will also giv-e the company these trends, such as the situation when of production and contribute to the erosion
either greater strength in its own basic tights were introduced in 1964 1965. of the profit base. Massive re-equipment
industry or allow it to move into new which at first complemented the market is often necessary to compete with newer
markets. for ladies’ stockings and later virtually products which utilise more advanced
replaced this market. technology.
The marketing function will also tend to
become more involved (and consequently (2) By an accelerating trend towards a lack
of corporate entrepreneurial activity (d) Administration
more important) in creating new products
and creeping mediocrity in all func- Heavy dependence on systems and rigid
to meet future consumer demands and
tional areas as the company changes adherence to formalised control and ad-
researching the market requirements.
from an aggressive. thrusting company ministrative patterns begin to assume
(c) Production to a more conservative stance, largely more importance than the purpose and
New capital infusions will enable the to create a better image-one of outcome of the activity.
company to purchase new or additional maturity-with the financial, govern- Creativity and originality which pro-
plant and machinery to provide greater mental and consumer communities. vided the company’s momentum through
productive capacity and possibly lower The company often reaches a point its emergent and growth phases become
the relative cost of goods by taking ad- where the hard sell which provided stifled as conformity rather than indivi-
vantage of the increased production to the impetus during the ‘Emergent’ and duality are required and rewarded. Per-
obtain greater economies of scale. ‘Growth’ phases is relegated to a back sonnel turnover, particularly in the
seat as conservatism takes a firm hold specialist fields, tends to rise as the
(n) Adtninistrution on the direction of corporate activity. company neglects to improve the ability of
During the early stages in the growth its pioneer employees. This has a damaging
phase the company will strengthen its effect on morale for the long service em-
control systems and begin to apply a Income from sales and profits tends to
ployees are denied satisfaction, a sense of
formal personnel policy to enable it to be the highest in the company’s history and
purpose and achievement, as they become
regulate the activities of the growing investments in the ‘Growth Phase’ in new
by-passed by newer and more qualified
number of employees. products. acquisitions and overseas opera-
employees.
tions are now producing high returns and
The latter stage of the growth phase is the company is literally booming. During this phase the management’
often characterised by the introduction of employee relationship begins to develop
company-operated employee benefits such These results often tend to obscure the
serious flaws, particularly in the produc-
as pension, insurance and health schemes underlying trends in the company’s opera-
tion function which is often the only ared
and on a higher level management bonus tional environment. Gradual shifts in the
which is effectively unionised. Frustration
and stock option programmes, basically economy and consumer demands and
created by a lack of status and function
to offer benefits equal to its competitors rising labour and raw materials costs are
eventually turns to militancy and obstinacy.
to both keep personnel and to aid in beginning to produce higher unit produc-
hiring new personnel. tion costs and overheads, which together
with increasing upward valuations of Zenith Point
During the growth phase the company property are producing declining returns The company reaches a point during the
may well prefer unionization of its work on capital investment and eroding profit maturity phase where both management
force, particularly in the production margins. and stockholders become increasingly
function, to enable it to carry out fewer
aware that a major decision must be taken
direct company-employee wage negotia-
concerning the company’s future existence.
tions. Keener competition and more com-
petitors together with pricing pressures The company cannot maintain its exist-
begin to deteriorate the company’s market: ence for any period of time in the maturity
THE MATURITY PHASE profit base. phase as natural increases in costs. together
The company becomes ultra conserva- with stnbilised income, will eventually
The company progresses into the maturity
tive in its marketing, losing the initiative erode the profit margin to such an extent
phase when the growth rate in both sales
by adopting a ‘middle of the road’ policy that equilibrium is lost and the company
revenue income and profitability begin to
by introducing products with no measur- goes into the declining phase of its life
level off. At the latter part of the ‘Maturity
able consumer benefits over existing pro- cycle.
Phase’ the company enters a stagnation
period. ducts. rather than being a major innovative The company at this point is faced with
force in the market place. two alternative courses of action which
The reasons for these lower growth rates
Rigid centralized control of the mar- will either move the company into the
can be broadly categorised into two main
keting function and conservative policies ‘regeneration’ or ‘declining’ phases in the
factors :
tend to make the company less able to life cycle process.
(1) The markets in which the company
meet aggression from more flexible com-
operates can be nearing saturation
petitors and often results in the company REGENERATION PHASE
point or can be moving towards a
sacrificing valuable profit opportunities.
steady decline for technological reasons. Virtually without exception, companies-
For example, coal being gradually re- (c)Production like people-will go to any length to
placed by oil and atomic fuels as a During the early stage of maturity the regenerate themselves in an effort to
major power source. Markets can also productive resources near the optimum remain alive. With humans, regeneration
APRIL. 1974 53
can not only render existing equipment Unless existing vehicles. computers or Since a corporation’s sales and profit
obsolete but can make the cost of produc- photocopiers are made obsolete overnight performance can fluctuate widely over
tion with existing machinery prohibitive by by massive technological breakthroughs by even a short period of time whilst main-
expensive when compared to newer tech- competitors who are in a position to im- taining an overall upward growth trend.
niques. mediately supply consumer demand. there life cycle analyses should be taken over
Pilkington’s technique of floating plate is a very slim chance that mammoth cor- a reasonable period of time to flatten the
glass on water, rather than the traditional porations like General Motors, IBM or effect of these cyclical variances (see Figure
method of floating on tin. revolutionized Xerox will be forced into decline. 4). The reasonableness of time will depend
plate glass manufacture since it reduced Mismanagement, errors of judgement largely on the industry or industries in
time. costs and offered better quality. and plain incompetence are probably which the company operates. For example.
more numerous in billion dollar corpora- time is a major factor for a clothing manu-
Unless the company can produce its
tions than in million dollar corporations, facturer as style changes both rapidly and
products by technological processes. plant whilst to a pharmaceutical
due to the larger number of decisions to radically.
and machinery compatible with that of its
be made and the larger number of execu- manufacturer. time will largely depend on
competitors. it will suffer from disad- the inventiveness of its research and patent
vantages which will inevitably lead to its tives to make them. The billion dollar
corporations can survive all but the protection.
demise.
greatest catastrophe, however the smaller Life cycle curve analyses cannot be
Cd) Administration companies rarely have the resources, based on share prices since stock market
In this stage of the life cycle, personnel of reputation or ability to overcome major prices fluctuate widely and do not neces-
prime importance begin to perceive diffi- failures. sarily indicate the progress of a company
cult times ahead and tend to leave the
company before redundancy occurs. The
company’s image tarnished by adverse
press and investment coverage, tends to Y
create difficulties in hiring replacements,
particularly at the junior and middle
management levels.
Productive labour also sensing the Cyclical Sales/Profit Income
decline become increasingly more militant
as redundancies occur and disputes become
more frequent, which accelerates the
:IL Line
downward fortunes of the company. The
decline of the British shipbuilding industry
and the intensive labour disputes at the
Upper Clyde shipyard are a case in point.
As with any problem-solving situation, and obtained higher profit and sales in (1) Fortune ‘500’ list, June 1972, and Rolls
hindsight is always more accurate than a the years 1923-1928. Royce Annual Report 1969.
current vision of the situation. Probably More pointedly. if Ford had been the (2) OECD and UNO, Economic data.
the best method to determine where the instigator of the annual styling change and
(3) T. Levitt, Exploit the Product Life Cycle.
company is. is to predict the next stage had adopted a less conservative approach Harvard Business Review, November-
and work backwards. This approach has to its business. rather than the small December 1965, pp. 81-94.
several advantages in that it forces an more aggressive GM. the corporate posi-
(4) H. Paul Root, Should Product Differentia-
appraisal of both the future role of the tion of Ford and GM today may have been tion be Restricted 7, Journal of Merkefing.
company and the environment in which reversed. Volume 36, No. 3, pp. 3-9 (1972).
APRIL, 1974 55