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7 steps in the Decision-Making Process:

1. Identifying opportunities and diagnosing problems


The clear identification of opportunities or the diagnosis of problems that require a decision.
2. Identifying objectives
Objectives reflect the results the organization want to attain, also called targets, standards or ends.
3. Generating alternatives
The alternatives can be standard and obvious as well as innovative and unique
4. Evaluating alternatives
Determining the value or adequacy of the alternatives generated and predetermined decision
criteria may be used in the evaluation process.
5. Reaching decisions
Decision-making is commonly associated with making a final choice
6. Choosing implementation strategies
The bridge between reaching a decision and evaluating the results.
7. Monitoring and evaluating
No decision-making process is complete until the impact of the decision has been evaluated

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