1.

Translate: Traveller Receptionist

I’d like to get an accommodation at your
hotel.
I’d like to check in.
I’ve reserved a room.
A single room/a double room/a twin
room/a suite
A room with a shower/a bath/a
telephone/air conditioning
Are pets allowed in the hotel?
Give me a wake - up call at 7.00, please.
Will you call me a taxi to the airport?
We’re fully booked.
Have you reserved a room?
I’ll check in the register book.
What floor would you like?
Do you prefer smoking or non-smoking
floor?
Check out is at midday.
Fill in the registration form, please.
Sign in the register, please.
You can pay by cash or credit card.
Hotel service/room service

2.Answer the Receptionist’s questions: Traveller

- Good morning. Can I help you? - ___________________
-What’s your name, please? -____________________
-Yes, you have reserved a single room for three - ___________________
nights, is that correct? _____________________
- What floor do you prefer smoking or non- - ___________________
smoking? _____________________
- Could you fill in the registration form, please? - ___________________
- Sign in the register book, please. - ___________________
- And will you be paying by cash or credit card? - ___________________
- If you require local currencies we can also -____________________
exchange money for you. _____________________
- Your room number is 1107. Here’s your key. - ___________________
-Would you like assistance with your bags? - ___________________

3. Play the roles: Traveller Receptionist

You have arrived in the hotel and you
need:
- a single room with a shower;
- non-smoking floor;
- the lower floor.
You get the key and ask the receptionist:
- to give you a wake –up call at 7 a.m.;
- to bring breakfast in the room;
- to call a taxi for you
You greet the traveller.
Ask him if he/she has reserved a room.
You have several different rooms:
-a single room; -a double room;-a suite
Ask the traveller:
- how many nights he/she would like to
stay;
- how he/she would pay;
-if he/she needs any services.
Give him/her the key.