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They built a fun and loyal community where designers can challenge each other to get
better.
a) Platform to create, compete, and share: Having a platform where designers
can have some healthy competition and getting the rest of the world to see and
vote on their designs. This is something artists and designers didn’t really have
before.
b) Healthy competition: Design competitions with prizes encourage designers to
give their all, thus improving the overall quality of all designs. Threadless then
becomes a place where people can go to check out the best in graphic design.
c) Voting rights: Users are given a voice, where they get to have their say in which
designs they prefer.
d) Recognition: Designers get recognition for their works, gain followings, and
winners get paid antheir T-shirts made. Indonesian-based artist Budi Satria
Kwan mentions how his designs are recognized in the US, even though he’s never
been there before.
Partnerships with bigger brands, so designers can reach out to an even wider
audience.
Over the years, Threadless has had numerous partnerships with companies like: Gap,
Dell, Griffin, Unicef, Thermos, Blik, etc. This provides a bigger platform for
creativity and for designers to share their work with the world,
beyond just the Threadless community.
4) Is this exploitation?
All new designs are submitted entirely by the community, which includes hobbyists, but
also many professional graphic designers. The company exploits a large pool of talent
and ideas to get new designs. New designs regularly sell out fast, but are reproduced only
if a large enough number of additional customers commit to purchase a reprint first. This
process of getting the market's exact feedback first before committing any resources in
final product development, manufacturing, and sales has been called "collective customer
commitment". It exploits the commitment of users to screen, evaluate, and score new
designs as a powerful mechanism to reduce flops of new products. By creating an open
line for their customers, manufacturers get access to ideas for new products or even
complete designs. Supporting customers to organize themselves as a group and to express
commitment for a specific design turns market research expenditures into sales. Once
this commitment is explicit, manufacturers can exploit this collective demand and serve
the market very efficiently without the conventional costs of identifying this segment and
the risk of developing and producing a not appealing offering.