D’Corey

Sullivan
114 County Road 149 Apartment C | Oxford, MS 38655
(601)-517-9927 | dosulli2@go.olemiss.edu

EDUCATION
Jones County Junior College Ellisville, MS
Associates Degree May 2016

The University of Mississippi Oxford, MS
Bachelor of Science Degree – Major in Psychology, Minor in Sociology May 2018

EXPERIENCE
Walmart Magee, MS|Oxford, MS
Customer Service Manager March 2016 – August 2016|November 2017 – Present
• Plan and direct staffing, training, and performance evaluations to develop and control
sales and service programs
• Monitor customer preferences to determine focus of sales efforts
• Resolve customer complaints regarding sales and service
• Receive payment by cash, check, credit card, vouchers, or automatic debits

Walmart Magee, MS
Cashier May 2015 – March 2016
• Operated cash registers, handled customers’ payments, and issued receipts
• Attended to customers’ queries and concerns
• Informed customers about the store’s special promotional offers, sales, and discounts
• Promoted to customer service manager in less than a year of being cashier

Ramey’s Marketplace Collins, MS
Stocker/Cashier April 2013 – October 2015
• Prepared ad displays and reset isles schematics by reorganizing products according to
the company's request
• Conducted shelf inventory, removed out of date food from shelves and discarded in
proper location
• Scanned groceries and ensured proper price scanning. Balanced daily cash register
receipts and provided quality customer service
• Counted money in cash drawers at the beginning of shifts to ensure that amounts were
correct and that there was adequate change

HIGHLIGHTS
• Customer service excellence • Innovative and excellent problem
• Interpersonal communication solver
• Ability to establish trust and • Strong organizational skills
credibility • Professional telephone etiquette