Professional Documents
Culture Documents
NO QUESTION ANSWER
GETTING TO KNOW
1. Can you tell me #khabarbaik! Starting from 6 November 2019 till 31 December 2019, we
more about this are having an exclusive offer for all new subscriptions of our unifi Mobile
exclusive offer? 99 at the price of RM59.
You can get your hands on our unifi Mobile 99 for never-ending data, calls
and SMS at the special price of only RM59 per month (excluding 6% ST).
2. Who is eligible to All of you who are new to unifi Mobile! We welcome Malaysian or Non-
subscribe to the Malaysian aged 18 years and above to subscribe to our unifi Mobile 99.
unifi Mobile 99 at
this special price?
3. When is the The campaign will run for a limited time only beginning 6 November 2019
campaign period? until 31 December 2019.
So hurry, subscribe to the plan now!
4. I am interested. How You can subscribe to this offer starting from 6 November 2019 via our
do I subscribe to the touchpoints below:
plans? website at unifi.com.my
TMpoint outlets
TM resellers
TM Authorised Dealers (TAD)
5. Will there be a limit Yes, you are entitled to sign up to a maximum of five (5) lines per IC.
to the maximum of
lines I can
subscribe to?
6. Can I transfer my Yes. You can port in and subscribe to unifi Mobile 99 at the price of RM59
existing number provided you do not have any outstanding balance, blacklisted, or under
(port in) to this contract with your current mobile service provider.
plan? You may request to port in via our portal at
https://unifi.com.my/personal/mobile/postpaid, over-the-counter at any
TMpoint outlets nationwide, TM Authorised Dealer (TAD) and TM
Resellers nationwide.
FAQ for unifi Mobile 99 at RM59 (12 months contract campaign)
NO QUESTION ANSWER
7. How long does it We will request the port in on your behalf from your existing mobile
take to process my service provider as soon as the payment of all outstanding balances have
port in? been made. It may take up to five (5) business days for the application to
be approved by your existing mobile service provider.
8. Will I be charged For customers who subscribe to a new number via unifi.com.my, TM
with any upfront Resellers, TM Authorised Dealers and any TMpoint outlet nationwide, you
payment when I will be charged with an upfront payment of RM100.
subscribe to the For a limited time only, we’re waiving the upfront payment of RM100
plan? for all Mobile Number Portability (MNP) customers.
9. Will I be tied to any Yes, you will be tied to a 12 months contract when you sign up to the plan
contract when I sign under this campaign.
up to the plan?
10. What will happen if I If you terminate your line and are still serving your contract period, you
terminate my line will be charged with early termination fees based on the remaining
within the contract months.
period?
11. What will happen to After 12 months contract period, you will still enjoy never-ending data,
my plan after 12 calls and SMS at RM59 a month.
months contract
period?