7 BASIC BENEFITS OF QUALITY MANAGEMENT SYSTEM

QMS Process Benefits Realized [Silent Savings]

1. Determine and document roles, Minimizes the confusion of who does what, chances of
responsibilities and authority to unfinished work and the need to wait for someone to make
perform business process decisions.

2. Standardize documented business Helps improve consistency by establishing a predictable

process (where necessary) process and reduce or prevent rework due to unacceptable
variability and results.

3. Ensure competency prior to Helps reduce poor output quality and wastes from repair,
assigning work rework, regrade and reinspection.

4. Ensure traceable records are Helps demonstrate compliance with customers’ and other
controlled and retrievable easily interested parties, requirements, and conduct problem
investigation and resolution.

5. Control nonconforming outputs Prevent mix-up with conforming products, and shipping
nonconforming parts to internal and external customers,
which prevents internal and external failures.

6. Monitor and measures resources Helps ensure reliable process results, reduce or prevent
delivering nonconforming products and services to
customers, and enhance customer confidence

7. Control changes Helps prevent chaos and waste by ensuring changes are
managed through a process. For example, manufacturing in
unaware of a change and produces a product in large volume
without taking into consideration such changes. This shall
result in the potential scrapping of those affected products.
Service organizations sending service personnel to site