TIME MANAGEMENT:

2 minutes Warm Up/Small Talk

5 minutes for the SEE part
7 minutes for the TRY part
8 minutes for the ACT part
2 minute Wrap Up

25 minutes TOTAL
*23rd minute = Wrap Up

A GOOD BIZMATES TRAINER KNOWS HOW TO:

1. Get BUY-IN from students.

2. Add value to the lesson by providing timely corrections, asking follow-up
questions, and introducing new concepts, words and expressions.
3. Connect with students and communicate in a friendly, yet professional manner.
4. Adjust his/her pace and teaching techniques according to the student's
profile/level.
5. Exercise 80-20 Student-Trainer talk time.
6. Encourage the student to express himself/herself in full sentences.
7. Organize and maximize the use of the Skype chat box.
8. Achieve the goal of a lesson
9. Write an effective PEDA.

KEY POINTS TO REMEMBER

Always press the I'm READY button 35-16 minutes before EACH lesson to avoid
unnecessary cancellation.
Remember students can book lessons up to 5 minutes before the start of the
lesson and can cancel up to 30 minutes before the lesson.
Download all the materials onto your desktop.
Open and Closed slots will gray out if…
IRB is not clicked 16 minutes before the lesson time
After the 5 minute mark before the lesson time when the slot remains
unbooked.
 Peak slots:
MON-FRI 4:00am, 4:30am, 5:00am, 5:30am, 6:00am, 6:30am / 9:00pm, 9:30pm,
10:00pm, 10:30pm, 11:00pm, 11:30pm
SAT 6:00am, 6:30am, 7:00am, 7:30am, 8:00am, 8:30am / 9:00pm, 9:30pm,
10:00pm, 10:30pm, 11:00pm, 11:30pm
SUN 4am-12mn(All time)
PM Rule: Trainers/Non-Assessors should have at least 4 slots open from 8PM to
12MN if he/ she wishes to teach from 5PM-730PM except on weekends
and Japan holidays.
Always push the REFRESH button or F5.
Keep an eye on your gmail account.
Be sure to see the student’s special requests and apply them in your lesson.
If you cannot get a hold of the student, refresh your screen, check the date and
time, and check the student’s SKYPE name.
Be sure to confirm with the student which lesson he/she is doing.
You must inform TRAINER SUPPORT if you are unable to teach at least 2 hours
before the start of the lesson. You must get a reply from them.
You may text or call out hotline:
For mobile calls only: +63 918 949 0000.
For SMS: Send BIZMATES <MESSAGE> +63 919 160 0372
READ the FAQ
Always check the memo on the portal
Trainer Resources Site: https://www.koseijyou.ph/portal/login.php
Skype Virus: Please be careful of suspicious links being sent from students. Do
NOT click it. If you get one, please contact Trainer Support
immediately.