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REPORT TO THE NATIONS

2018 GLOBAL STUDY ON OCCUPATIONAL FRAUD AND ABUSE

S OU T HE R N AS I A E DI T I O N
CONTENTS
Introduction 3

How Occupational Fraud Is Committed 4

Detection 6

Victim Organizations 8

Profile of a Fraud Perpetrator 14

Case Results 16

Methodology 18

About the ACFE 20

2 Contents Report to the Nations: Southern Asia Edition


INTRODUCTION

In April 2018, the ACFE released the 2018 Report FIG. 1 Cases by country in Southern Asia
to the Nations, which provided a global analysis
of the costs and effects of occupational fraud (i.e., Country Number of cases
fraud committed against the organization by its own Afghanistan 6
officers, directors, or employees). The 2018 Report Bangladesh 3
to the Nations, which was based on 2,690 cases India 72
of occupational fraud reported from 125 countries, Maldives 2
highlighted the tremendous impact occupational Pakistan 13

fraud has on organizations throughout the world. Total cases: 96

With this report, we now focus more closely on how


occupational fraud impacts organizations in Southern
Asia. This study is based on the 96 cases of occu-
MEDIAN LOSS:
usd 100,000
pational fraud in Southern Asia that were reported
in our 2017 Global Fraud Survey. Collectively, these
cases, which accounted for 5% of all cases in our
global study, caused a median loss of USD 100,0001

5++R
and lasted a median 15 months before they were 5% Median duration
of a fraud scheme
detected. Figure 1 shows the countries in which OF ALL CASES

96
15
these frauds occurred.

This report contains information on fraud losses in CASES


the cases in Southern Asia that we analyzed, along
with the methods of fraud committed, the ways in
MONTHS
which the frauds were detected, the characteristics of
the victim organizations and their anti-fraud controls,
the characteristics of the fraud perpetrators, and the
results of the cases after the frauds had been dis-
covered.2 We hope this report will be of value to our
readers in Southern Asia, helping them tailor fraud
prevention, detection, and investigation strategies
to the specific fraud risks faced by their clients and
employers.

1 Readers should note that all losses in this report are presented in U.S.
dollars (USD), which is how respondents reported this information in
our 2017 Global Fraud Survey.

2 For a glossary of terms used in this report, please see pg. 78 of the
2018 Report to the Nations.

Introduction Report to the Nations: Southern Asia Edition 3


HOW
OCCUPATIONAL
FRAUD IS FIG. 2 How is occupational fraud committed

COMMITTED in Southern Asia?

76%

As part of our ongoing research, we examine the


methods by which occupational fraudsters perpe- 62%
trate their schemes. Our results have consistently
shown that occupational fraud cases can be broken
down into three broad categories. The most common

PERCENT OF CASES
of these is asset misappropriation; 76% of cases
in Southern Asia involved the misappropriation of
assets. These cases caused a median loss of USD
80,000. Financial statement fraud schemes were the
least common scheme type in the region, account-
ing for 10% of cases, while corruption schemes
occurred in 62% of cases and caused a median loss
of USD 150,000. 10%

Asset Financial
misappropriation Corruption statement fraud*
MEDIAN LOSS

$80,000

$150,000

*Median loss calculation omitted for categories with fewer than ten cases.

4 How Occupational Fraud Is Committed Report to the Nations: Southern Asia Edition
Because asset misappropriations account for such a large percentage of occupational fraud
cases, we further divided that category into sub-schemes based on the specific mechanism
used to misappropriate assets. Figure 3 shows the breakdown of the cases in Southern Asia
among the nine sub-categories of asset misappropriation, along with corruption and financial
statement schemes for comparison purposes. Corruption schemes were more than three
times as common as any other scheme type, followed by the misappropriation of noncash
assets, which occurred in one-fifth of the cases reported to us from the region.

FIG. 3 What are the most common occupational fraud schemes in Southern Asia?

Corruption
62%
Noncash
20%

Billing
13%

Expense reimbursements
13%

Skimming
12%

Financial statement fraud


10%
Cash on hand
9%
Cash larceny
8%
Check and payment tampering
7%
Payroll
3%
Register disbursements
1%

How Occupational Fraud Is Committed Report to the Nations: Southern Asia Edition 5
DETECTION
We asked respondents to provide information about how frauds were initially
detected. The importance of tips as a fraud detection method is clear; Figure 4
shows that over half of cases were discovered this way in Southern Asia, with
internal audit being a distant second at 13%. Our data also show that organizations
can increase the amount of cases detected by tips by implementing hotlines—
61% of cases were detected by tip when a hotline for reporting misconduct was
in place, compared to 40% in organizations without one.

FIG. 4 How is occupational fraud initially detected in Southern Asia?

Tip
53%
Internal audit
13%

Management review
10%

Surveillance/monitoring
4%

Other
3%

External audit
3%
By accident
3%
Account reconciliation
3%
Notification by law enforcement
2%
Document examination
2%
Confession
2%
IT controls
1%

6 Detection Report to the Nations: Southern Asia Edition


HOTLINES AND REPORTING MECHANISMS

Respondents provided information about hotlines and reporting mechanisms


that can help us understand who is reporting fraud, how they are doing so,
and how effective such mechanisms are in Southern Asia.

63
NOT ALL TIPS COME THROUGH HOTLINES
% of victim
organizations
had hotlines
TIPS
from employees
were the most common,
but customers and
anonymous parties each
accounted for 22% of tips.

In the 22 cases in which a tip was made without a reporting mechanism,


the top four parties whistleblowers reported to were: 42%
of tips
came from
DIRECT SUPERVISOR EMPLOYEES
32% (7 CASES)
COWORKER
23% (5 CASES)
FRAUD INVESTIGATION TEAM
18% (4 CASES)
INTERNAL AUDIT
18% (4 CASES) 22%
of tips
came from
CUSTOMERS

Among 28 cases reported through formal reporting


mechanisms, email was the most common method.

Email Web-based/online form

39%
22%
(11 CASES)
29%
(8 CASES)
of tips were
ANONYMOUS

Mailed letter/form Telephone hotline

21%
(6 CASES)
14%
(4 CASES)

Detection Report to the Nations: Southern Asia Edition 7


VICTIM ORGANIZATIONS
To gain a better understanding of the organizations victimized in our study, we
asked respondents to provide information about the victims’ type, size, and industry.
Participants also described the types of controls that were in place to prevent and
detect fraud at the time the schemes occurred.

Type of Organization
As shown in Figure 5, 83% of the frauds in Southern Asia occurred at for-profit
organizations, with 54% of the victim organizations being private companies and
29% being public companies. Both private and public companies in our study
suffered a median loss of USD 100,000.

FIG. 5 What types of organizations are victimized by occupational


fraud in Southern Asia?

54%
PERCENT OF CASES

29%

7% 6%
3%

Private Public
company Government* Not-for-profit* Other*
company
MEDIAN LOSS

$100,000 $100,000

*Median loss calculation omitted for categories with fewer than ten cases.

8 Victim Organizations Report to the Nations: Southern Asia Edition


Size of Organization
Figure 6 shows that the greatest percentage of cases in Southern Asia
occurred at businesses with 1,000 to 9,999 employees (35%); these
organizations also experienced the smallest median loss of USD 65,000.
Large organizations (those with more than 10,000 employees) represented
24% of all cases in the region and suffered a median loss of USD 100,000.
Small businesses (those with fewer than 100 employees) were victimized in
H O W D O E S A N O R G A N I Z AT I O N ’ S S I Z E R E L AT E TO I T S
15% OofCthe
C U cases
P A T I Oreported
N A L F R AtoUus
D Rand
I S Ksuffered
I N S O Uthe
T Hgreatest
E R N A S median
I A? loss of USD
143,000. It is important to note that small organizations are likely to be more
significantly impacted by losses of this size than their larger counterparts.

FIG. 6 How does an organization’s size relate to its occupational fraud risk
in Southern Asia?

35%

25%
24%
PERCENT OF CASES

15%

<100 100–999 1,000–9,999 10,000+


employees employees employees employees
MEDIAN LOSS

$65,000

$100,000

$135,000
$143,000

Victim Organizations Report to the Nations: Southern Asia Edition 9


Industry of Organization
Figure 7 illustrates the breakdown of the cases reported to us based on the industry of the victim organization.
More than half of the cases in Southern Asia occurred in four industries: banking and financial services,
manufacturing, health care, and construction. Organizations in the banking and financial services sector were
the victims in 23% of cases and suffered a median loss of USD 70,000, while the manufacturing industry
accounted for 11% of cases and had a median loss of USD 26,000. Readers should note that this data most
likely represent industries that tend to employ the greatest number of CFEs and not necessarily the industries
that are most susceptible to fraud.

FIG. 7 What industries were victimized by occupational fraud in Southern Asia?

Banking and financial services


23% (22 cases)
Manufacturing
11% (11 cases)
Health care
9% (9 cases)
Construction
9% (9 cases)
Technology
7% (7 cases)
Government and public administration
6% (6 cases)
Other
5% (5 cases)
Energy
5% (5 cases)
Transportation and warehousing
4% (4 cases)
Telecommunications
3% (3 cases)
Food service and hospitality
3% (3 cases)
Services (professional)
2% (2 cases)
Retail
2% (2 cases)
Real estate
2% (2 cases)
Wholesale trade
1% (1 case)
Utilities
1% (1 case)
Services (other)
1% (1 case)
Religious, charitable, or social services
1% (1 case)
Arts, entertainment, and recreation
1% (1 case)
Agriculture, forestry, fishing, and hunting
1% (1 case)

10 Victim Organizations Report to the Nations: Southern Asia Edition


Anti-Fraud Controls in Southern Asia
Internal controls play an important part in protecting organizations against fraud. As part of our research,
we examined which anti-fraud controls the victim organizations had in place at the time the fraud occurred,
as well as what internal control weaknesses primarily contributed to the fraud.

FIG. 8 What anti-fraud controls are the most common in Southern Asia?

Control Percent of cases


External audit of financial statements 90%
Internal audit department 88%
Code of conduct 88%
Management certification of financial statements 85%
External audit of internal controls over financial reporting 77%
Independent audit committee 76%
Management review 76%
Hotline 63%
Anti-fraud policy 58%
Fraud training for employees 56%
Surprise audits 53%
Fraud training for managers/executives 53%
Dedicated fraud department, function, or team 49%
Employee support programs 43%
Formal fraud risk assessments 42%
Proactive data monitoring/analysis 35%
Job rotation/mandatory vacation 25%
Rewards for whistleblowers 9%

Victim Organizations Report to the Nations: Southern Asia Edition 11


We compared the median loss and median duration of fraud at victim organizations in Southern Asia based
on whether they had specific anti-fraud controls in place. The presence of several controls was associated
with reductions in both losses and duration of fraud (see Figure 9).

FIG. 9 How does the presence of an anti-fraud control relate to the median loss and duration of fraud in
Southern Asia?

73+27+R 73%
LOWER
LOSSES
Management review

50+50+R 53+47+R
50%
FASTER
DETECTION
53%
LOWER
LOSSES
Job rotation/
mandatory vacation

13+87+R
13%
FASTER
DETECTION

47+53+R 47%
LOWER
LOSSES
Anti-fraud policy

37+63+R 13+87+R
37%
FASTER
DETECTION
13%
LOWER
LOSSES
Surprise audits

50+50+R
50%
FASTER
DETECTION

62+38+R 62%
LOWER
LOSSES
Formal fraud risk
assessments

12+88+R 40+60+R
12%
FASTER
DETECTION
40%
LOWER
LOSSES
Fraud training for
managers/executives

12+88+R
12%
FASTER
DETECTION

46+54+R 46%
LOWER
LOSSES
Employee support
programs

24+76+R
24%
FASTER
DETECTION

12 Victim Organizations Report to the Nations: Southern Asia Edition


FIG. 10 What are the primary internal control weaknesses that contribute to occupational fraud in
Southern Asia?

Lack of internal controls 33%

Lack of management review 17%

Override of existing internal controls 15%

Poor tone at the top 12%

Lack of competent personnel in oversight roles 9%


Lack of independent checks/audits 4%
Other 5%

Lack of clear lines of authority 3%

Lack of employee fraud education 2%

Victim Organizations Report to the Nations: Southern Asia Edition 13


PROFILE OF A FRAUD PERPETRATOR

Understanding the common characteristics of fraud offenders can help organizations improve their
ability to detect fraud and minimize their risk of loss. The following information is based on the
perpetrators in our study who committed fraud in Southern Asia.

How does the perpetrator’s level of authority


relate to occupational fraud?
Where did perpetrators work within their organizations?
46% These were the six most common departments:

��� ����
� ��� �
PERCENT OF CASES

34%
31%

19%

Purchasing Operations Customer service


16% OF CASES 14% OF CASES 11% OF CASES
Employee Manager Owner/executive

��� ����
� ��� �
$50,000
MEDIAN LOSS

$100,000

Accounting Administrative Support Sales


10% OF CASES 9% OF CASES 9% OF CASES

$350,000

Median age for all Losses caused by fraudsters above the


fraudsters in median age were much larger than losses
the region was caused by those below the median:

24 years old 63 years old


Median loss: Median loss:

$85,000 $150,000
Younger than 40 older than 40

14 Perpetrators Report to the Nations: Southern Asia Edition


MEDIAN LOSSES WERE FAR GREATER
88% OF FRAUDS WHEN FRAUDSTERS COLLUDED

���
were COMMITTED BY MEN
34%
of cases
ONE
PERPETRATOR

$40,000 Median loss

���
$100,000
MEDIAN LOSS
$35,000
MEDIAN LOSS
66%
of cases
TWO OR MORE
PERPETRATORS
Losses caused by men
were nearly 3X AS LARGE
as losses caused by women $145,000 Median loss

In 86% of cases fraudsters displayed at


FRAUDSTERS WHO HAD BEEN WITH THEIR least one behavioral red flag. The five
most common red flags were:
ORGANIZATIONS FOR MORE THAN
FIVE YEARS STOLE SIGNIFICANTLY MORE
49% Living beyond means
MORE THAN 5 YEARS’ TENURE

$123,000 36% Unusually close association with vendor/customer

13% Financial difficulties


MEDIAN LOSS

10% Complained about inadequate pay


5 YEARS’ TENURE OR LESS

$85,000
MEDIAN LOSS
9% Control issues, unwillingness to share duties

Only 2%
OF PERPETRATORS
HAD A PRIOR
FRAUD CONVICTION
Perpetrators Report to the Nations: Southern Asia Edition 15
CASE RESULTS
We also asked respondents what actions the victim organizations took against the
perpetrators after the frauds had been detected. Figure 11 shows that 69% of perpetrators in
Southern Asia were terminated. However, some perpetrators remained at the organization,
with 11% receiving probation, suspension, or no punishment.

FIG. 11 How do victim organizations in Southern Asia punish fraud perpetrators?

Termination
69%

Permitted or required resignation

22%

Settlement agreement

11%

Perpetrator was no longer with organization

9%

Probation or suspension

6%

No punishment

5%

Other

2%

16 Case Results Report to the Nations: Southern Asia Edition


LITIGATION AND RECOVERY OF LOSSES

Victim organizations might refer fraud cases to prosecution or commence


civil litigation to recover their losses. Our data indicate that organizations
in Southern Asia were more likely to refer cases to prosecution than to
pursue a civil action.

18% of cases
33% of cases resulted in a civil
were referred for suit against
criminal prosecution the fraudster

The top five reasons organizations chose not


to refer cases to law enforcement:

��� ��� ��� ��� ���


55%
Fear of bad publicity
33%
Internal discipline
sufficient
18%
Private settlement
16%
Too costly
14%
Lack of evidence

After a fraud has been detected, the victim might try to recover its losses
from the fraudster or other sources. Our data show that 57%
of victims made some recovery.

43%
made a
partial Recovery

43%
14% Recovered
Nothing
Recovered
ALL LOSSES
Case Results Report to the Nations: Southern Asia Edition 17
METHODOLOGY
We received 7,232 total responses
to the survey, 2,690 of which were
usable for purposes of our global
study. Of these usable responses,
The 2018 Report to the Nations is based on the results
96 involved occupational fraud
of the 2017 Global Fraud Survey, an online survey
cases perpetrated against organi-
opened to 41,573 Certified Fraud Examiners (CFEs)
zations in Southern Asia; the data
from July 2017 to October 2017. As part of the sur-
contained in this report are based
vey, respondents were asked to provide a narrative
solely on the information provided
description of the single largest fraud case they had in-
in these 96 responses.
vestigated since January 2016. Respondents were then
presented with 76 questions to answer regarding the
Analysis Methodology
particular details of the fraud case, including informa-
tion about the perpetrator, the victim organization, and In calculating the percentages
the methods of fraud employed, as well as fraud trends discussed throughout this report, we
in general. (Respondents were not asked to identify the used the total number of complete
perpetrator or the victim.) Additionally, after completing and relevant responses for the ques-
the survey the first time, respondents were provided tion(s) being analyzed. Specifically,
the option to submit information about a second case we excluded any blank responses
that they investigated. or instances where the participant in-
dicated that he or she did not know
the answer to a question. Conse-
quently, the total number of cases
included in each analysis varies.
Cases submitted were required to
In addition, several survey questions
meet the following four criteria:
allowed participants to select more
1. The case must have involved occupa- than one answer. Therefore, the
tional fraud (defined as fraud committed sum of percentages in many figures
by a person against the organization for throughout the report exceeds 100%.
which he or she works). The sum of percentages in other
figures might not be exactly 100%
2. The investigation must have occurred (i.e., it might be 99% or 101%) due to
between January 2016 and the time of rounding of individual category data.
survey participation.

3. The investigation must have been com-


plete at the time of survey participation.

4. The respondent must have been


reasonably sure the perpetrator(s) was
(were) identified.

18 Methodology Report to the Nations: Southern Asia Edition


Unless otherwise indicated, all loss amounts discussed throughout the report are calculated using median
loss rather than mean, or average, loss. Average losses were skewed by a limited number of very high-dollar
frauds. Using median loss provides a more conservative—and we believe more accurate—picture of the typical
impact of occupational fraud schemes.

Additionally, we excluded median loss calculations for categories for which there were fewer than ten responses.
Because the direct losses caused by financial statement frauds are typically spread among numerous stake-
holders, obtaining an accurate estimate for this amount is extremely difficult. Consequently, for schemes
involving financial statement fraud, we asked survey participants to provide the gross amount of the financial
statement misstatement (over- or under-statement) involved in the scheme. All losses reported for financial
statement frauds throughout this report are based on those reported amounts.

Methodology Report to the Nations: Southern Asia Edition 19


ABOUT THE ACFE
Founded in 1988 by Dr. Joseph T. Wells, CFE, CPA, the Association of Certified Fraud Examiners (ACFE) is the
world’s largest anti-fraud organization and premier provider of anti-fraud training and education. Together with
nearly 85,000 members in more than 180 countries, the ACFE is reducing business fraud worldwide and pro-
viding the training and resources needed to fight fraud more effectively. The ACFE provides educational tools
and practical solutions for anti-fraud professionals through events, education, publications, networking, and
educational tools for colleges and universities.

Certified Fraud Examiners


The ACFE offers its members the opportunity for professional certification with the Certified
Fraud Examiner (CFE) credential. The CFE is preferred by businesses and government entities
around the world, and indicates expertise in fraud prevention and detection. CFEs are anti-fraud
experts who have demonstrated knowledge in four critical areas: Financial Transactions and
Fraud Schemes, Law, Investigation, and Fraud Prevention and Deterrence.

Membership
Members of the ACFE include accountants, internal auditors, fraud investigators, law enforcement officers,
lawyers, business leaders, risk/compliance professionals, and educators, all of whom have access to expert
training, educational tools, and resources. Whether their career is focused exclusively on preventing and de-
tecting fraudulent activities or they just want to learn more about fraud, the ACFE provides the essential tools
and resources necessary for anti-fraud professionals to accomplish their objectives.

To learn more, visit ACFE.com or call (800) 245-3321 / +1 (512) 478-9000.

Contact
Association of Certified Fraud Examiners
Global Headquarters
716 West Ave | Austin, TX 78701-2727 | USA
Phone: (800) 245-3321 / +1 (512) 478-9000
ACFE.com | info@ACFE.com

20 About the ACFE Report to the Nations: Southern Asia Edition


Terms of Use
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tively “the Materials”) are available for use free of charge as a public service of the ACFE. You may download,
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© 2018 Association of Certified Fraud Examiners, Inc. “ACFE,” “CFE,” “Certified Fraud Examiner,” “CFE Exam
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Seal, the ACFE Logo and related trademarks, names and logos are the property of the Association of Certified
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About the ACFE Report to the Nations: Southern Asia Edition 21


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