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CH 1 3 4
CH 1 3 4
Industry Profile
1.1 General Introduction
Banking is one of the important financial pillars of the
financial sector, which plays a vital role in the functioning of an economy. A
bank is a financial institution whose purpose is to receive deposits and lend
money to individuals and businesses, disburse payments, invest funds in
securities for returns, and safeguard money. It is very important for
economic development of a country that its financing requirements of trade,
industry and agriculture are met with higher degree of commitment and
responsibility. Thus, the development of a country is integrally linked with
the development of banking. In a modern economy, banks are to be
considered not as dealers in money but as the leaders of development. They
play an important role in the mobilization of deposits and disbursement of
credit to various sectors of the economy. The strength of an economy
depends on the strength and efficiency of the financial system, which in turn
depends on a sound and solvent banking system. A sound banking system
efficiently mobilized savings in productive sectors and a solvent banking
system ensures that the bank is capable of meeting its obligation to the
depositors. In India, the banking sector is dominant as it accounts for more
than half the assets of the financial sector.
From the given figure 1 : the structure of Indian banking system is classified
in detail.
1.2 Industrial Background
The Reserve Bank of India (RBI) has proposed to allow banks to invest in real estate
investment trusts (REITs) and infrastructure investment trusts (InvITs) which is expected
to benefit both real estate and banking sector in diversifying investor base and investment
avenues respectively. The Insurance Regulatory and Development Authority of India
(IRDA) has allowed insurers to invest up to 10 per cent in additional tier 1 (AT1) bonds,
that are issued by banks to augment their tier 1 capital, in order to expand the pool of
eligible investors for the banks. India-Post has received the final license from RBI to start
its payment bank operations, thus becoming the third entity in India after Bharti Airtel and
Paytm to receive payment bank license from RBI. Finance Minister Mr.Arun Jaitley has
proposed various measures to quicken India's transition to a cashless economy, including a
ban on cash transactions over Rs 200,000 (US$ 3,100), tax incentives for creation of a
cashless infrastructure, promoting greater usage of non-cash modes of payments, and
making Aadhaar-based payments more widespread. Government of India has decided to
amend Section 35A of the Banking Regulation Act that will allow the Reserve Bank of
India to direct banks for the recovery of non-performing assets (NPAs). The Ministry of
Labour and Employment has successfully opened around 3,840,863 bank accounts as on
December 26, 2016, for workers especially in the unorganized sector, as part of its
campaign to promote and ensure cashless transfer of wages to workers. The National Bank
for Agriculture and Rural Development (NABARD) plans to provide around 200,000
point-of-sale (PoS) machines in 100,000 villages and distribute RuPay cards to over 34
million farmers across India, to enable farmers to undertake cashless transactions. The
Government of India’s indigenous digital payments application, BHIM (Bharat Interface
for Money), has recorded 18 million downloads since its launch on December 30, 2016,
according to Mr Amitabh Kant(CEO), NITI Aayog.
To make the banking system reaches in hand of rural and semi-urban people.
The aim was to bring a large area of economic activity within the organized
banking system.
Over the year RBI has increase the role of technology in the day to day
operation of banks. The IT Vision Document, 2011-17 of the Reserve Banks
sets out the road map for implementation of key IT applications in banking
with special emphasis on seamless delivery of banking services through
effective implementation of Business Continuity Management (BCM).
Information Security policy, and Business process Re-engineering (BPR).
Public sector banks accounting for more than 60% of the total number of
ATMs as at end March 2012, while close to one third of the total ATMs were
attribute to the new private sector banks.
CHAPTER II
Organizational Profile
2.To carry on the business of Banking (‘banking means the accepting, for the purpose
of lending or investment, of deposits of money from the public, repayable on demand or
otherwise and withdraw-able by cheque, draft, order or otherwise as defined in the
Banking Regulation Act 1949).
3.To open, with the permission of the Registrar, branches at suitable places in the
District.
6.To arrange for the holding of periodical Co-operative conferences and for taking
necessary action, pertaining to its own functions, on the resolution, passed at such
conference;
8.To receive moneys from the Tamil Nadu State Co-operative Bank for purchasing
shares in affiliated societies;
9.To advance long term loans for the purchase and construction of building and issue of
medium term loans for purchase of vehicles for the employees of the bank;
10.In addition to the business of Banking, the Bank may engage in anyone or more of
the following forms of business, subject to the rules and regulations framed by the
Board of Directors from time to time.
The mobile Branch visited the areas in the City, where banking facilities were not
available and provided Banking services to the public in that area. Now the Bank has 48
Branches, one mobile unit and its Head Office located at Kancheepuram. At present the
Bank is transforming itself into modernization by computerizing all its operations in its
Branches and Head Office, thus preparing the platform for Core-Banking Business at a
later date. And the main Branches are at kamarajar salai, chrompet, tambaram,
guduvanchery, ambattur, avadi, mogappair, thiruvallur, porur and thiruporur. The
financing control of this bank are- NABARD, Tamil Nadu State Apex Co-operative
Bank and District Central Co-operative Bank. NABARD the apex institution providing
financial assistance to agriculture and other economic activities in rural areas came into
existence on July 12, 1982. The main functions of NABARD pertain lo policy
development, coordination, research, training, etc., relating to rural credit. It provides
refinance lo cooperatives, regional rural banks, etc. Moreover it makes loans and
advances to stale governments for a period not exceeding more than 20 years to enable
(hem lo subscribe directly or indirectly lo share the capital of cooperative credit
societies. The duties of citizen are- Every member should repay the dues to the
co-operative bank in time and Every member should exercise his vote for the selected
of Board Of Directors by the board of member.
The members of the Chennai Co-operative Bank consist of ‘A’ class members and
‘B’ class members. All the district central co-operative banks in Tamil Nadu are 'A'
class members of the Chennai Co-operative bank. In a district where there is no central
co-operative bank, the nearby district central co-operative bank provides the services
for that district. The following districts have no central co-operative banks on
their own, and they are served by the nearby central co-operative banks. In accordance
with the 97th amendment made in Indian Constitution, the Tamil Nadu State
Co-operative Election Commission has conducted the elections to the board of the
Bank. The Managing Director is the Additional Registrar of Co-operative Societies,
deputed from the co-operative department of Government of Tamil Nadu.
The following persons are eligible to become the members of the bank:
Membership : From 31.03.2017 survey, the bank joined with 19 cooperative society
institution where the total members from these society are 846 members.
Owned funds : The Owned Funds of the Bank consists of paid-up Share Capital
plus Reserve Fund created out of the Net Profit. This is one of the indicators
of viability.
Share Capital
Reserve Fund
Share capital : Share capital is that part of the capital of a company received
from its owners (i.e. its members or shareholders) in return for shares. Every
company must commence with some share capital (a minimum of two shares). See
authorized share capital; called-up share capital; issued share capital; paid-up
share capital; reserve capital.
1 2012-2013 362.21
2 2013-2014 243.81
3 2014-2015 264.60
4 2015-2016 289.12
5 2016-2017 312.98
Borrowings:
Loan from bank : Financial Institutions offer business many types of short-term
loans. No matter what the type of loan, however, the cost to a borrower is usually
measured by the percent interest rate charged by the lender. The annual interest rate that
reflects amounts of interest paid divided by the amount borrowed is the effective
interest rate. The Kancheepuram central co-operative bank, borrows long term loans
from the Tamil Nadu state cooperative bank because it owned fund was not enough.
Deposits : Accepting deposits is one of the two major activities of the banks.
Banks are also called custodians of public money. Basically the money is accepted as
deposit for safe keeping. But since the Banks use this money to earn interest from
people who need money. Banks share a part of this interest with the depositors. The
quantum of interest depends upon the tenor-length of time for which the depositor
wishes to keep the money with the bank-and the ease of withdrawal. The thumb rule is
, longer the tenor, higher the rate of interest and lesser the restrictions on withdrawal,
lesser the interest. Exceptions however exists.
DEPOSITS
1 2012-2013 1189.32
2 2013-2014 1451.25
3 2014-2015 1475.46
4 2015-2016 1635.92
5 2016-2017 1754.09
Types Of Deposits:
Deposits may, at the discretion of the Special Officer or President be received at any
time from members and non-members. The bank collect the following types of
deposits.
1. Fixed Deposit
2. Cash Certificate
3. Savings Deposits
4. Recurring Deposits
5. Security Deposits
1 SAVINGS ACCOUNT 4%
2 THULIR ACCOUNT 5%
3 CURRENT ACCOUNT 0%
4 FIXED DEPOSIT
46 Days to 90 Days 5%
5 RECURRING DEPOSIT
1 Year 8.5%
Above 2 Years 9%
1) Fixed Deposits : Fixed Deposits is one which is made for a fixed period and for
fixed rate of interest for fixed amount. It is collected from the members and general
public. It is withdraw-able only at the time of maturity. Fixed Deposits can be made for
minimum period of 7 Days interest is payable monthly or annually.
2) Cash Certificate : The compound interest is given. This certificate is issued under
the joint signature of two authorized officers of the bank. The minimum period is one
year. At the time of maturity interest is calculated and paid along with the principle
amount.
3) Savings Deposits : It is collected from the members and the general public. It is
deposited by the members and public, whenever they had money. It is intended to tap
the saving of the middle income and low-income groups. It develops the habit of saving
among them. It is withdraw-able during the working hours of the bank.
A. ISSUE OF LOANS
B. RECOVERY OF LOANS
Disbursing Loans to the needy members is the most important function of the credit
society.
Types of Loans
1) Short Term / Crop Loan (KISHAN) : Short term loan is a type of Loan issued for
a period of 12 months by the bank. This is issued to the members for the purpose of
purchasing fertilizers and pesticides and to meet the seasonal agricultural expenses.
Current period this loan called KISHAN Crop Loan is a credit facility sanctioned on the
basic of anticipated crop. It is sanctioned only to meet the seasonal agricultural needs.
The period of the loan is fixed according to the types of crop and the seasons. Generally
the period is 12 months. Seasonality is fixed by the agricultural Department. At first,
the Primary Agricultural Co-operative Credit Society prepares Annual Credit Limit
Statement for each and every “A” Class members. It contains full details of individuals
and his cultivable land. The Bank sends this statement to the Chengalpet Circle
Supervisor and Field Manager along with the signature of the President and Secretary.
2) Medium Term Loan : Medium Term Loans are given to the members for the
following purposes.
3) Jewel Loan : The bank has issued Jewel Loan to members and non-members. It is
sanctioned on the security or the pledge of gold Jewel which belonging to the borrowers
and not to exceed 70% of the estimated market value of the Jewels. The main purpose
of giving Jewel Loan is to meet the family expenses of the borrowers. The period of the
loan is one year. The bank introduced this loan in the year 1987.
A member who wants to get jewel loan should first meet the secretary to get
application form. Before getting the application form, he should become the “B” class
members of the bank. “B” class share value is Rs.5/- and the entrance fee is Re.1/- only.
It is not refundable. The application form should be filled with full details. It is signed
by the borrowers and atleast two witnesses in the presence of the Secretary/President of
the society or Special Officer and he should submit it to the Secretary. The Secretary
and President will verify the application form. After verification of the application form
they will send it to the appraiser for valuation of the jewels. After verification of the
jewels he weighs it and the value is recorded. After knowing the exact value, he should
ask the member to give the application form and make the necessary entries in the form,
specifying the value, weight and the other essential details. He should put the signature
in the form to certify that, he has valued the jewel. And he sends it to the
Secretary/President. Appraiser, affixes his seal on the jewel packet and then, the banker
to seal it. Then the jewels are kept in the safe custody of the society. The Reserve Bank
of India fixes the rate of interest. Now the bank charges 13% as the rate of interest for
the jewel loan. If the borrowers fails to repay the loan on time 3% interest is collected
additionally as penalty interest.
4) Loan On Deposit : This Bank provides loan on deposits to the tune 80% of the
deposits amount of each depositor charging +2% margin as deposit interest rate.
5) House Mortgage Loan : The Kancheepuram Central Co-operative Bank has
introduced Housing Loan in the year 1992. The bank issues Housing Loans to “A”
Class members only. The loan is sanctioned with in the area of operation. To get the
Housing Loan the members should give full details about property namely plot.
1. Documents
2. Parent Documents
3. House Tax Receipts
4. Approved Plan
5. Tax Bill
6. Electricity Board Bill
7. Encumbrance Certificate
8. Family Ration Card (Xerox)
9. Passport Size Photos three copies
10. Electricity Board Card (Xerox)
11. Maximum loan amount Rs.5 lakhs in the year with agreement. The rate of
interest is 14%.
6) Consumer Loan : The Bank has issued Consumer Loan for its member. Salary
certificate will be produced for it. Maximum Rs.25,000 is issued as loan amount for
buying TV, Two Wheeler, Washing Machine. Period is for 2 years and its rate of
interest is 16%.
7) Micro Credit Loan : The Bank has issued Micro Credit Loan to member. It is
sanctioned for ladies also from Rs.500 to Rs.5000 only for flower shops, fish shops,
street vendors. Period is for 4 months. Rate of Interest 5%.
RATE OF INTEREST DETAILS FOR LOANS:
1 PADDY 7%
4 N.F.S 14%
This KCCB takes all possible steps initially to recover the loan issued. However, is
a member does not repay the loan installment continuously for 3months, the society
institutes action against such defaulters only after informing the defaulter by registered
post. Even after all these steps were taken, if the member does not pay attention, the
concerned individuals file will be handed over to the arbitration for further action.
PACS and other type of Co-operatives viz., weavers societies, cooperative urban
banks, employees thrift and credit societies, marketing cooperatives, consumer
cooperatives, milk production cooperatives, cooperative sugar factories, cooperative
spinning mills, etc working in the district. Government and individuals. In the initial
stage individuals were admitted as members. At present many State Co-operative
Societies Act do not permit the individuals to become members in the federal
cooperatives like SCBs and DCCBs.
As per section 22 of the BR act, 1949, every central cooperative bank shall hold
license issued by the RBI. All the existing cooperative banks (except few central
cooperative bank which are started on revenue district after 1966) started their function
between 1913 and 1920s. They have been brought under the BR Act 1949, only on
01.03.1966 . Hence they were asked by the RBI to apply and obtain license for carry on
banking business. Accordingly the KCCB has applied for the license and obtained the
same on 05.05.1995 . Locker facility will be provided to Bank Customers on nominal
rent are The Locker will be provided to customer. Provided to known customers / SB
A/c holder. Key advance to be paid. Rent has to be paid as annual basis and Locker can
be operated during business hours by the Locker holder only. Newly Launched RTGS /
NEFT Facilities in our Bank :
The newly upcoming facility are Mobile Banking Services and getting fully fledged
in ATM facility and SMS Alert.
In some of the States, the Managing Directors (MDs) are appointed either
by the Registrar of Co-operative Societies or by the Board of Management.
The chief executive and look into the interest of cooperative department and
the bank as per the concerned State Cooperative Societies Act, Rules and
Bye-laws. In Tamil Nadu, in addition to the MD, a CEO at the cadre of Deputy
Registrar is appointed in each DCCB. They will look in to the recovery of
loans with the assistance of Field Level Officers working under his control.
The following administration set up is followed normally by the DCCBs in the
country :
They have responsibility for the economic upliftment of the weaker sections of the
community. Major strength of KCC bank is the affordability of interest rate as the bank
offers loans at reasonable interest rates. The bank focuses on the development of their
members since the business is among the members. Trust within the members is the key
factor for effective functioning. Sustaining of their members by being a best service
provider. They are self–reliant in financial with less risk in operations. Leaders are
elected by the members of the cooperative society who work alongside the employed
professionals. Cooperatives are required to maintain lower reserve requirements i.e. 3%
and 25% of their time and demand liabilities towards CRR and SLR respectively. This
provides a greater liquidity to cooperatives.
WEAKNESSES:
Lack of professionalism, it is due to the lack of right training and educations that is
necessary for customer satisfaction. Shortage of manpower leads to inefficiency, as
there are maximum senior employees who are not adaptive to the upgrading
technologies and services. The banks lack in implementation of latest technology such
as ATMs and system facilities. Lack of initiative and innovation among the staff and
members. The bank concentrate more on jewel loan than meeting the other
requirements. Ineffective supervision over branches and poor inspection. Their
inadequate knowledge leads to inefficiency. The process of computerization is rather
slow. Though computers have been installed, trained staff is not available. The bank
operates only in limited area.
OPPORTUNITIES:
Large untapped area for expansion, as in India the major part of the population lives in
villages. Scope in rural market. Trust in cooperatives, better understanding among the
member and the rural customer. Direct connection with RBI and other cooperatives.
The government offers subsidies to the required banking requirements. On account of
their proximity to their members and their firms, they have a good scope for enlarging
the membership. Collective efforts not only enhance the chances of success but also
increase the economy of scale by reducing the per capita cost of operation and increase
productivity.
THREATS:
In the light of the study, some important suggestions for the improvement in
Kancheepuram Central Co-operative Bank’s performance are described below:
CHAPTER - IV
CONCLUSION
Through this internship training, I have secured a deep practical and theoretical
knowledge about managerial functions of Kancheepuram Central Co- Operative Bank
and experience of knowing about how to deal with customers. Also I have learned from
my company that handling with a service is not important but in what way it has the
social responsibilities and how do the credit society members to attain benefit by
satisfaction on their services. The mere motive of this bank is only service to the
customers and not aiming for the huge profits.