Professional Documents
Culture Documents
IT Consu IT Counsulting Management
IT Consu IT Counsulting Management
Course Outline
Course Objectives
The specific objectives of the course are:
1) To familiarize about IT consulting
2) To prepare students for professional IT consulting work
3) To enable the students to understand the various IT consulting environments
Pedagogy
The pedagogy would be a mix of Lecture, Discussion, Group exercises in class, Case
Analysis, Assignments, Quizzes and Project Work.
Evaluation Scheme
Assessment/Quizzes 20%
Project work & Presentation 30%
Mid Term Assignment 20%
Final Exam 30%
References
1. Text Book – None
1
2. Reference Books
a) Block, Peter. Flawless Consulting: A Guide to Getting Your Expertise
Used. San Francisco: Jossey-Bass/Pfeiffer, 2011.
b) IT Consulting Essentials: A Professional Handbook
3. Other Materials (To be provided in or before class itself)
a) Other Selected Readings
b) Selected Cases
Special Instructions
Please read and prepare well in advance for case presentation & discussion in the class.
Case for each session is indicated in the Session Plan. The sessions will be of 75 minutes
duration.
Session Plan
Developing Services
Consumers Want
Planned Opportunism
– HBR
Elements of Value –
Bain Consulting
3 IT Strategy Consulting Article - Consulting Tata Prof. Nakul
4 Process – Entry and on the Cusp of Consultanc Gupta
Contracting Disruption y Services -
Types of projects and Selling
2
project cycles Three Challenges of Uncertainty
First client meetings Corporate Consulting (HBR)
understanding - MIT Sloan Review
requirements and
context
Assignment strategy
and plan
Proposal development
Consulting contract
Assign client projects
Introduce Client
Proposal
5 Industry Analysis and Strategy Reading: IBM’s Prof. Nakul
6 Elements of Technology Industry Analysis Knowledge Gupta
Strategy Ramon Casadesus- Manageme
Masanell (HBR) nt Proposal
for
Finding Information the Ontario
for Industry Analysis Ministry of
Jan W. Rivkin; Ann Education
Cullen
3
Mitchell B.
Weiss,
Halah
AlQahtani
13 Responding to ICBs (eg. https://www.adb.org/s SickKids in Prof. Nakul
14 Asian Development Bank ites/default/files/instit Qatar - Gupta
contracts) utional- Respondin
document/33431/pai- g to a
3-03.pdf Request for
Proposal
Anne
Snowdon,
Alexander
Smith,
Heidi
Cramm
15 Client Change Management in Will be shared in Sherif Prof. Nakul
16 IT Consulting Management class Mityas at Gupta
Projects A.T.
Kearney:
Negotiating
a Client
Service
Predicamen
t (A) , (B),
(C) AND
(D)
Ashish
Nanda;
Kelley
Morrell
17 Best Practices from Industry Will be shared in Prof. Nakul
18 Expert (Partner EY) class (if any) Gupta and
Guest
Faculty
19 Project Presentation Prof. Nakul
20 Gupta