Decision

CBAP v3 Exam
Analysis
Questions

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CBAP v3 Case study based questions

This document represents a case study for CBAP certification

preparation. The case explains a change initiative taken by an
organization.

The case study is followed by questions based on CBAP v3 examination

pattern. You will also find justification for right as well as wrong answers.

This case study is taken from the case studies used by Techcanvass for
enabling the CBAP and CCBA students in clearing the certification
examination.

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eumpaPay: Mobile eWallet Launch

eumpa electronics co., Ltd is a Korean multinational electronics company

headquartered in Seoul, South Korea. It is world’s second largest
information technology company by revenue. eumpa electronics has
assembly plants and sales networks in over 80 countries and employees
around 370,000 people.

eumpa has long been a major manufacturer of electronic components

such a lithium-ion battery, semiconductors, chips, flash memory and hard
drive devices.

It is world’s largest manufacturer of mobile phones and smartphones

fuelled by the popularity eumpa Nebula line of devices. The company is
also a major vendor of tablet computers, particularly its Android Powered
eumpa Nebula tab.

To expand its value added services, eumpa, is planning eumpaPay, a

mobile payment and digital wallet service. The service supports
contactless payments using near field communications, but also
incorporates magnetic secure transmission that allows contactless
payments to be used on payment terminals that only support magnetic
stripe and normal contact less cards. The launch is planned for
November of 2018 ahead of holidays season, in 8 countries.

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eumpaPay is to be developed from intellectual property of winPay, a
crowdfunded startup company that eumpa acquired in February 2015.
eumpa is attempting to leverage the company secure smartphone
system card Berk, which it says is the most secure mobile security
platform available. This ensures security to the card details fed in by the
customer. eumpaPay will be introduced with Nebula E6,E7,E8 variants in
its portfolio to start with. It will be available on Visa and MasterCard.
eumpaPay is supported by Barclays, Nationwide, Chase and 15 other
leading banks. winPay has outsourced requirements gathering, analysis
to ProAnalytics inc. a Palo Alto based Business consultancy firm. Quick
prototyping and frequent Review meetings are planned to garner early
customer feedback.

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Solutioning

Market Research Team, This team will do both quantitative and

qualitative research. Quantitative statistics capture adoption rates, usage
frequency etc. Qualitative parameters are user motivation, likes dislikes,
feedback of existing products.

Product Design Team collaborates with Market Research Team and

Requirement Engineering Team to early prototypes and mockups that
can be used for end user research and UX studies.

Requirement Engineering Team translates the Market Research into

Functional and Non-functional requirements for Design and the Product
Development team.

Product Development Team will develop the App for multiple platforms,
they are responsible integration with banking platforms. Marketing Team
will identify the early adopters who can start using the eWallet app. They
track usage data and collect user feedback. It will runs promotions with
merchants for increasing adoption.

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Questions

Q1. Trevor Smith from winPay is responsible for ensuring balance in

factors including scope, budget, schedule, resources, quality and risk.
What role is Trevor performing.

A. Product Owner.

B. Process Owner.

C. Technical Lead.

D. Sponsor.

Q2. Of the below listed requirements which one will be last in the list of to
be defined requirements by ProAnalytics .

A. Each transaction is covered additionally by user banks fraud

protection and authentication with fingerprinting, pin number or iris scan.

B. User will be able to redeem reward points for entry into instant win
games, Reward cards, gift cards to listed stores.

C. eumpaPay provisions users to carry their cards on device allowing in

person, in-app payments.

D. When user upgrades or switches to other supported variants

eumpaPay provides ability to automatically transplant the card
information enabling continued usage.

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Questions

Q3. Being a relatively late entrant into digital wallets market eumpa
wants to strategize aggressively for market capture. A cross platform
support solution which can find its way into leading Smartphones is the
best fit here. Though there are no known capability gaps eumpaPay
needs to be armoured with a unique value proposition that can expedite
market share capturing. Which of the below techniques is the most
appropriate choice to achieve the target?

A. Business Model Canvas.

B. SWOT Analysis.

C. Benchmarking and Market Analysis.

D. Business Capability Analysis.

Q4. Janet the lead BA at ProAnalytics suggested they do a thorough

data analysis of historical data to identify trends and past results. Though
her team is not buying in this idea, Janet insists and explains the
criticality of this. What isJanet focusing on here.

A. Document Analysis

B. Datamining

C. Elicitation

D. Analysing performance measures.

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Answers with justifications

Answer for Question 1

Answer 01: Option C. Technical Lead

Justification:

• A product owner is responsible for developing and maintaining requirements

• A process owner can also be Domain Subject Matter Expert.

• A Technical Lead is a common role listed under project management roles. Balancing
the project factors including scope, budget, schedule, resources, quality, and risk falls
under the scope of responsibilities of a Project Manager. Refer to BABOK 2.4.7 Page 28

• A sponsor is not responsible for scope, budget, schedule, resources etc.

Answer for Question 2

Option D.

Justification:

• Non-functional requirements or quality of service requirements: Conveys the

security provisions the solution must embed.

• Functional requirements: describe the capabilities that a solution

• Business requirements: statements of goals, objectives, and outcomes that

describe why a change has been initiated.

• Transition requirements: Addresses the business continuity aspect of the

solution BABOK 2.3

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Answers with Justifications

Answer for Question 3

Option C.

Justification:

• Balanced scorecard is used to manage performance in any business

model, organizational structure, or business process.

• SWOT analysis is a simple yet effective tool used to evaluate an

organization's strengths, weaknesses, opportunities, and threats to both
internal and external conditions.

• Market analysis may identify differences in product offerings and

services that are available from a competitor. BABOK 10.4.3

• Business capability analysis provides a framework for scoping and

planning by generating a shared understanding of outcomes, identifying
alignment with strategy, and providing a scope and prioritization filter.

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Answers with Justifications

Answer for Question 4

Option C.

Justification:

• Document analysis is used to elicit business analysis information,

including contextual understanding and requirements, by examining
available materials that describe either the business environment or
existing organizational assets.

• Data mining is used to improve decision making by finding useful

patterns and insights from data.

• Research can include data analysis of historical data to identify trends

or past results. BABOK 4.2.2

• The purpose of Analyze Performance Measures is to provide insights

into the performance of a solution in relation to the value it brings.

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