11/18/2019 Mail A Ticket

Dear Customer,

Your Itinerary

Your e-ticket and itinerary has been sent to Your Email. to ensure that you receive the mail, kindly add eticket@orangetravels.in to your address book safe list.

Your e-ticket will need to be presented at the time of travels, so kindly take a printout of the same. You may review the status of your purchase, print your e-ticket and
cancel your booking visiting the My booking or Cancellation section in https://www.orangetravels.in using your PNR and ticket number.

We recommend you print page for your personal record.

Onward Trip Ticket

Passenger Name Gongalla Naveen

Passenger Name 1 Gongalla Naveen
Mobile No. 8074305704
Order NO. 5470DDF6272928
PNR No. 104286379 Sub Route Bangalore To Hyderabad
Coimbatore To Hyderabad 2+2 I-Shift Volvo Multi Axle Semi Sleeper AC LCD (49 Semi Sleeper)
Route Name
[OTT - 26]
Book Date & Time 18-11-2019 - 7:24 PM J-Date & Time 29-11-2019 - 11:35 PM
Reporting Time 29-11-2019 11:20 PM Journey Day Friday
Marathahalli - Opp Kalamandir Show Room Near Vodafone Care,Orange Tours And Travels
PickUp Point
04033559999,08033559999
Drop Point Mehdipatnam - Pillar No 56 & 57 Toward Attapur Road
Base Fare (Rs.) 900.00 Discount (Rs.)
Net Taxble Amount (Rs.) 900.00 GST (Rs.) 45.00
Total Fare (Rs.) 945.00 Total Pax 1
Seat Names J1
GST No
Customer GST No
* All Taxes & GST Included

Cancellation Policy

Cancellation Cut off Time Cancellation Return Amount

1 Minutes To 6 Hours 0%

6 Hours To 24 Hours 70%

More than 24 Hours 85%

Partial Cancellation Is Possible.

Refund of partial cancellation will be processed after your journey date.
Ticket Cancellation Can Be Before 1 Minutes of Journey From Pickup Time.
It Is Rights Of Orange Tours and Travels To Change Cancellation Policy Any Time Without Prior To Notice
Bookings from this site will be eligible for cancellation through Cancellation Form on this site only. No cancellation request will be entertained by any
branch or agent office.

Note: Partial Cancellation is Possible

No further arguments will be taken into consideration.

Additional Information

Use your PNR No. or Ticket No. on for all communication with Orange Tours and Travels . Your Ticket No. or PNR No. serves as confirmation of your ticket status.
Carry a print out of this e-ticket and present it to the bus counter at time of check in. Carry photo identification, you will need it as proof of identity while journey.
Passengers are requested to take care of their valuable belongings like jewelry and cash. Management is not responsible for loss, damages or consequences due to
any accident, thefts, fire, flood or natural disasters or uncontrollable circumstances. Management has limited liabilities till Rs. 1000/- for other than above reasons. No
further claims will be entertained and decision of management will be final.

The arrival and departure timings mentioned on the ticket are pre-scheduled. Departure and arrival of the buses may be delayed due to unavoidable
circumstances viz. traffic jam, natural calamities and road block etc. however no bus will leave the boarding point before the time that is mentioned on the ticket.
Passengers will be required to arrive at the boarding point at least 15 minutes before departure time of the bus.
Passengers will be required to furnish the following prior to boarding the bus, failing which, they may not be allowed to board the bus
a) A copy of the ticket (print out of the ticket or hard copy of the ticket e-mail)

https://www.orangetravels.in/mailticket.aspx 1/2
11/18/2019 Mail A Ticket
b) Proof of ID (original - Driving License, Aadhar Card, Passport, Pan Card, Student ID Card, Voter ID Card etc.)
Unless explicitly mentioned on the ticket, neither Orange Tours and Travels nor any of its travel partners will take the responsibility of picking up passengers at
their places of choice.
The Company will not be responsible for any loss of goods or property of the passengers and accident. Any passenger carrying cash or goods valued more than
Rs. 1000/- must bring it into the notice of the operating personnel of the company at the time of journey. Carrying of any undisclosed currency /goods will thus be
the sole responsibility of the passenger and the company will not be responsible or entertain any such claim from any passenger due to misplacement or theft of
such items during the course of journey.
The Company will not be responsible for any delay or inconvenience during the journey due to break down of the vehicle or any other reason beyond the control
of the Company.
The trips will be subject to cancellation of booking or postponement due to break down of the vehicle or insufficient passengers for the trip. Under such
circumstances passengers will be informed through phone / e-mail /sms as soon as possible and the ticket amount will be refunded. No passenger will be taken
on the mid-way. Baggage and luggage will be booked at owner’s risk subjected to the acceptance by Orange Tours and Travels and / or its business partners.
The refunded money against cancellations through Orange Tours and Travels will be transferred back to the passenger as per mode of purchase of ticket.
Video and Air conditioning quality in the buses are not guaranteed.
Orange Tours and Travels Management reserves the right to reorganise the seats of the buses under special circumstances.
If any ticket is cancelled, service tax cannot be refunded due to statutory reasons.
No Pet would be allowed.
Any legitimate claim based on the above terms and conditions must be lodged within 72 hours of journey with the company.

The company undertakes no liability in case of cancellation of trips due to breakdown or for reasons beyond the control of the management. However proportionate
refund of fare will be allowed in case no alternate arrangement is made. Ladies are allowed to book next to ladies only. In case of gents booking, they shall be shifted to
another seat.

Management is not responsible for your luggage/baggage.

No refund is permissible for cancellation of tickets which have been postponed/preponed. Cash coupons will not be issued in this case as well.
For Special Services, Cancellation is not allowed.
Station departure is the starting point of the journey, the first boarding point.
If the age of the child is 5 years or More than 5 years Full ticket need to purchase.
Customers are solely responsible for carriage of their handbag / personal belongings and Orange will not be liable for any loss/damage of their hand baggage /
personal belongings.
Orange shall have no liability whatsoever for damage to articles not permitted to be contained in Checked Baggage as per the provisions of the Conditions of
Carriage (including, without limitation, fragile or perishable items, items having a special value, such as money, jewellery, precious metals, computers, personal
electronic devices, negotiable papers, camera, TV, securities, or other valuables, business documents, passports and other identification documents).
Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods, cartons and any other
articles that are prohibited under law. Maximum baggage allowed per passenger is 15 Kgs and dimension of a Checked-in Baggage must not exceed
L 152 cm x W 58 cm x H 101 cm. Excess baggage will be charged as per the Orange travels rules. Orange travels shall not take responsibility in the
event of loss/theft or damage to the passenger luggage. Orange Travels reserves the right to disallow any excess baggage carried by the
passengers.
The arrival and departure times mentioned on the ticket are only tentative timings. Buses may be delayed due to some unavoidable reasons like traffic jams,
weather conditions etc.
Changes to the origin and/or destination of travel and customer name changes are not permitted.
Changes to date or time can be made to your booking if you notify us at least one day prior to the scheduled departure time by visiting our branch/agency.
Pets and Animals not allowed inside the bus while Journey
Passenger disturbing the co-passengers is liable to be alighted from the Bus.
Consuming alcohol in the service buses is strictly prohibited as it creates inconvenience for Co-Passengers.
Eating any kind of outside food except the snacks offered by Orange Travels is not allowed inside the service bus as it emanates/Spreads the smell in the A/c
vehicle and affects the other passengers.
In case of open tickets, the fare prevailing at the time of confirmation of journey will be charged.
Video Air Conditioning wifi Headsets on the buses is not guaranteed. It is complimentary only and No video will be played between 12 Am to 6:00 am.
Seats will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability)
Seats will Be Confirmed Only After Successful Payment. (Depending Upon Seat Availability)
he cancellation refund will be provided as a cash credit OR Cash coupon with an expiry time of one year. You can use this cash coupon anytime within that one
year to do any further bookings. Cash coupon may be redeemed as a refund to your respective Credit/Debit Card account within 30 days of the ticket refund
initiation. The refund cash coupon amount would carry a Payment Gateway transaction charge of 5%.
Coupon can be used only once if any difference amount cannot be processed for refund.

https://www.orangetravels.in/mailticket.aspx 2/2