Preface List of Packaged Items About Operating Instructions Downloading Manuals Regarding Notations Used in This Description Explanation

Thank you for purchasing the "Qua phone PX" (simply Before your start using the product, make sure that You can download the English version of the Manual On the Home Tap on the bottom of Home
●取扱説明書 (Basic Manual) (Japanese) Basic Manual from the au website (available from screen u " " screen.
called the "product" from here on). you have all the following packaged with the product.
approximately one month after the product is released). ■■Key/button indications
Before using the product, be sure to read the supplied ●Main unit ●IC card opener for Handles only basic operations for main features. For ■■Illustrations and screen displays
In this manual, keys/buttons are represented by
"Setting Guide", "Notes on Usage", "Basic Manual" LGV33 (sample) detailed descriptions on various functions, refer to the You can find "Basic Manual" (English excerpts from Illustrations and screens shown in this manual may
simplified illustrations as shown below.
(this manual) or "User Guide 取扱説明書　詳細版 (Full ●設定ガイド (Setting "Basic Manual application" installed on the product Instruction Manual) on au homepage. look different from the actual product or screen.
Instruction Manual)" (Japanese) available on the au Guide) (Japanese) or "User Guide 取扱説明書　詳細版 (Full Instruction Download URL: http://www.au.kddi.com/support/ Volume key Power key In some cases, minor details or a part of a screen
homepage to ensure correct use. After you have ●ご利用にあたっての注意事 Manual)" (Japanese) available on the au homepage. mobile/guide/manual/ may be omitted.
finished reading this manual and the printed manuals 項 (Notes on Usage) http://www.au.kddi.com/support/mobile/guide/ * You can use the English version of the manual from Actual screen Screen in this
supplied, be sure to store them in safe places so that (Japanese) manual/ the Basic Manual application. manual (example)
you can retrieve them whenever needed. If you lose ●取扱説明書 (Basic • All company names and product names in this In this manual,
the printed manuals (supplied), contact an au shop or Manual) (Japanese) manual are either trademarks or registered icons, etc. of
Customer Service Center. ●保証書 (Warranty) trademarks. The TM, ® marks may be omitted in this a screen are
Basic Manual (Japanese) omitted.
manual.
The following items are not included in the package.
●microUSB cable ●AC adapter Basic Manual application
●microSD memory card ●Earphone ■■Description of operations for selecting item/icon/
You can use the "Basic Manual application" on the
memo product to confirm detailed operational procedures. button etc.
For detailed operation methods, refer to "Basic Manual" application installed on Certain functions can be directly activated from the The notations used for operation procedures in this
the product. • Purchase a specified charger (sold separately). application screens on which their operations are manual are as follows.
• The battery is built into the product. described. Tap means to lightly touch and release the button or
• The illustrations of the cell phone in the manual ●●Operation procedures icon shown on the display to select it.
are used only for explaining. They may differ from
a On the Home screen u [au Supports] u [Basic Description Explanation
the actual product.
Manual] On the Home Tap (Phone) on the bottom
• When you activate for the first time, follow the screen u [ ]u of Home screen. Tap  ,  , 
onscreen instructions to download and install the [1] [4] [1] u [ ] then tap  .
May 2016, 1st Edition MBM65403002(1.0) application.
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a Earphone jack ■■When au Nano IC Card 04 is not inserted

For inquiries, call: memo Names and Functions of Parts b External connection terminal
au Nano IC Card 04 When the au Nano IC Card 04 is not inserted, the
Customer Service Center • In this manual, screenshots for body color "White" c Proximity sensor/Light sensor The au Nano IC Card 04 contains a phone number following operations are not available.
c
are provided as examples. d Inward-facing camera (lens) and other information.
For general, charge, operations (toll free)
d g • Making a call*/receiving a call
Business hours 9:00 – 20:00 (7 days a week)
• In this manual, except as specified, the descriptions e LED Notification
e • The product is 《au Nano IC Card 04》 • Receiving/sending and initial settings of e-mail (@
of operation procedures are those with keys/ f Mouthpiece (Microphone)
From fixed-line phones: From au cell phones:
m q
0077-7-111 157 area code not required 《Top side》 compatible with au Nano ezweb.ne.jp)
buttons. g Earpiece (Receiver)/Sub microphone
PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR IC Card 04. • Receiving/sending SMS
AFTER CALLING 157 ON YOUR au CELL PHONE • Descriptions in this manual are based on the i n r h Display (Touch panel)
k
operations of portrait screen. Menu items/icons/ o i Volume key (UP/DOWN) • Checking the phone number and mail address of this
For service canceling procedure in case of loss or theft (toll free) s
Business hours 24-hour (7 days a week) buttons on a screen may be different from the j Card slot cover product.
Inside the cover, there are trays and slots for the au Nano IC
From fixed-line phones: From au cell phones:
ones in the horizontal display. Card 04 and microSD memory card.
IC (metal) part • Setting up SIM card lock
0077-7-113 113 area code not required
• In this manual, operation procedures are described k Power key Besides the above, some functions requiring your
t memo
In case above numbers are not available, based on au Basic Home. When the home l Strap hole phone number might not be available.
h j
0120-977-033 (except Okinawa) application is changed by "Select Home" etc., m Built-in antenna (Wi-Fi , Bluetooth )
® ® * • Note the following points, which may cause * Emergency calls to 110 (Police), 119 (Fire department
0120-977-699 (Okinawa) operation procedures may be different. a b l n Photo light malfunction or damage, when handling the au Nano or ambulance service), 118 (Japan Coast Guard), and
p u
f o Mark IC Card 04. 157 (Customer Service Center) are also not available.
• Items, title levels, and icons in this manual may look
Keitai Guarantee Service Center p Speaker -- Do not touch the IC (metal) part of the au Nano However, when the signal strength is other than "out
different based on different functions you use or 《Bottom side》 《Front side》 《Left side》
《Right side》 《Back side》
IC Card 04. of service area" during GSM/UMTS/LTE roaming,
q Built-in antenna (Call, Internet, GPS)
*
For loss, theft or damage (toll free)
different conditions, etc. calling is available (calls may not be connected
Business hours 9:00 – 20:00 (7 days a week) It is very dangerous to charge
r Outward-facing camera (lens) -- Insert in the correct direction.
From fixed-line phones/au cell phones, the product in a wet state, • In this manual, "microSD™ memory card", -- Do not use force to attach or remove the IC since emergency call numbers differ depending on
s Built-in antenna (FeliCa/NFC)
this could cause abnormal *
0120-925-919 heat generation or a burnout. "microSDHC™ memory card" or "microSDXC™ card. countries).
t Vent hole
memory card" is called "microSD memory card" or ■■Restriction settings with PIN
u Built-in antenna (Call, Internet) • When the au Nano IC Card 04 is not attached
Cell phone and PHS operators collect and *
recycle unused telephones, batteries and
"microSD" for short. * Do not cover the built-in antenna with your hand or You can set the product to restrict the use of the
battery chargers at stores bearing the
properly or the au Nano IC Card 04 is abnormal, an
logo regardless of brand and manufacturer
to protect the environment and reuse • All of the indicated amounts exclude tax unless put stickers etc. Call/data communication quality error message appears. product by others through changing the PIN code
valuable resources. otherwise specified. becomes worse. or locking the SIM card in order to protect your
• Do not lose the au Nano IC Card 04 after it has
Sold by: KDDI CORPORATION,
been removed. important private information while you are using your
OKINAWA CELLULAR TELEPHONE COMPANY
Imported by: LG Electronics Japan Inc. au Nano IC Card 04.
Manufactured by: LG Electronics Inc. • Do not insert the au Nano IC Card 04 with a
conversion adapter. Doing so may cause a fault.

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d Remove the au Nano IC Card 04, insert the

Attaching/Removing au Nano IC Notch Removing au Nano IC Card 04
tray into the main unit, and then push it all the
Charging
Card 04 Hole for Before removing the au Nano IC Card 04, make sure
way straight into the slot. When you purchase your cell phone, the internal
extracting Tray to turn the product off. • Make sure that there is no gap between the tray and battery is not fully charged. Charge the internal
tray
Attaching au Nano IC Card 04 a Hook the groove with your fingernail and open the main unit. battery when you use it for the first time or when its
Before attaching the au Nano IC Card 04, make sure the card slot cover. battery is not enough.
to turn the product off. IC card opener for IC b Insert the IC card opener for LGV33 (sample) memo
a Hook the groove with your fingernail and open LGV33 (sample) Projecting part into the hole for extracting tray and slowly
push it. • While charging, the product and its internal battery
the card slot cover in the direction of the
might become hot (when activating camera or
arrow to open it. The microSD memory card/au Nano IC Card 04
tray is pushed out. communicating data while charging, the internal
battery becomes hot).
c Hook the projecting part of the tray with your
• It may take longer to charge the internal battery
fingernail and pull it out straight to remove the
e Close the card slot cover, push part firmly ○ when you use camera function, etc. while charging
tray from the main unit. the battery.
c Hook the projecting part of the tray with your d Put the au Nano IC Card 04 into the tray with and make sure that there is no gap between
fingernail and pull it out straight to remove the the IC (metal) part downwards, insert the tray the cover and the main unit. • Operating with the specified charging equipment
tray from the main unit. into the main unit, and then push it all the way (sold separately) being connected might cause
straight into the slot. short-time charge/discharge repeatedly. Life of
• Note the direction of the notch. e Close the card slot cover, push it firmly, and the internal battery becomes shorter when you
• Insert the au Nano IC Card 04 so that it is tightly repeatedly charge it frequently.
b Insert the IC card opener for LGV33 (sample) make sure that there is no gap between the
attached to the tray.
into the hole for extracting tray and slowly • Make sure that there is no gap between the tray and cover and the main unit.
push it in the direction of the arrow. the main unit.
The microSD memory card/au Nano IC Card 04
tray is pushed out.

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to show the charging is starting. When the

Charging with the Specified AC Adapter
charging is finished, is displayed.
Charging with a PC Turning the Power On/Off Lock Screen Unlocking the Lock screen memo
(Sold Separately)
c When charging is completed, remove the a Insert the microUSB connector of the This screen is displayed when turning the power on a Swipe on the lock screen • If the application authority is not allowed,
Describe how to charge by using the common AC microUSB cable (sold separately) directly into Turning the Power On The Home screen appears. applications/functions may not be activated or
microUSB connector of the common AC or sleep mode is canceled.
adapter 05 (sold separately). the external connection terminal of the product • The unlock method differs depending on the screen using functions may be restricted.
adapter 05 (sold separately) straight from the On the Lock screen, you can check the date and
For details on the specified AC adapter (sold a Power key (Press and hold for more than 2 lock settings. • To change the authority setting, on the Home
external connection terminal of the product • Insert the microUSB connector straight with the "B" time, and notification information as well as use
separately), refer to "Introduction of Related mark facing up.
seconds) screen u [基本機能 (Basic functions)] u [Settings]
application shortcuts.
Accessories". d Remove the power plug of the common AC The lock screen appears. Setting Application Authority u [Apps] u select the application to be changed u
b Insert the microUSB connector of the Swipe the screen to unlock. a Status bar
a Insert the microUSB connector of the common adapter 05 (sold separately) from power a [Permissions] u [ ]/[ ].
microUSB cable (sold separately) straight into b Date & time When activating the applications/functions that
AC adapter 05 (sold separately) straight into outlet • The explanation screen may be displayed
the USB port of the PC Turning the Power Off c Address Book Plus
b
access the functions or information of the product
the external connection terminal of the product depending on the application/function.
memo Displays various c for the first time, the confirmation screen appears to
• Insert the microUSB connector straight with the "▲" External a Power key (Press and hold for more than 2 information registered Also, the confirmation screen may be displayed
When is not displayed connection request the permission for the access authority.
mark facing up. seconds) in the Address Book. several times or the display may be different.
terminal d
When the confirmation screen appears, confirm the
• Wait until is displayed on the status bar of You can also display Carefully check the displayed content and follow
External b [Power off] u [POWER OFF] content and tap "DENY" or "ALLOW".
the top screen. Bad connection is assumed if it information about the onscreen instructions.
connection Example: To activate Photo
terminal does not appear after a while. Check if Common favorites and contacts • In this manual, description of the confirmation
AC Adapter 05 (sold separately) is securely that you contact a On the Home screen u [Google] u [Photos] u screens may be omitted.
connected. If it still does not appear, stop charging frequently in the
b a
notification area.
[ALLOW]
and contact an au shop or a Secure cell phone The application launches.
microUSB connector support center. d Notification information
("▲" mark facing up) USB port of a PC microUSB cable (sold separately) New informaiton such e
as a missed call, auシェ
memo アリンク (au ShareLink)
etc.
• Although charging with the power of the product
e Application shortcut
on is available, it takes longer. Swipe to launch an
b Insert the power plug of the common AC • It may take longer to charge with USB than the application.
specified AC adapter (sold separately). * The application
adapter 05 (sold separately) into a 100 V AC
shortcuts to display
power outlet • When the "Start new hardware search wizard" can be changed.
On the status bar of the screen top, is displayed window appears, select "Cancel".

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 Icon Overview
Using the Home Screen memo Setting Wallpaper/Widget Checking The Product State Notification Panel LED Notification
Displayed when high quality sound call
• When you tap an icon to use its functions, a On the Home screen u Touch and hold " " When a notification icon appears on the status bar, LED notification informs battery level while charging,
with au VoLTE compatible phone
Viewing Home Screen communication fee may be charged depending on Understanding Icons slide the status bar down to open the notification missed calls, etc. by lighting on or flashing.
b Tap an item shown below Enable Screenshot setting
the function. Notification icons such as a missed call, new mail, or panel to check the notification or launch the
At the time of purchase, the setting for the Home WALLPAPERS Select from the wallpaper gallery, LED color and Description
■■Major status icons application.
screen is set to "au Basic Home" where you can use other operations in use are displayed on the left side movement
images, etc.
Using the Home Screen of status bar. On the right side, status icons showing Icon Overview a Slide the status bar downwards Red Indicates that it is receiving a call,
frequently used applications with a smartphone in a [Pick image]/[Wallpaper gallery] u
single operation. The Home screen can be switched. select a wallpaper u [SET WALL the state of the product are displayed. Time a Date & time charging, or an alarm is sounding.
Switching the Home Screen Also slide the status bar downwards to display the Battery level
e
PAPER] b Quick Settings a f Red blinking Indicates missed call or notification
a Status bar a
The Home screen consists of multiple screens. WIDGETS You can add widgets such as au notification panel. c Brightness message.
b Quick search box
b Slide/flick right or left to switch them. widgets, calendar, etc. You can Airplane mode d Screen sharing/File
b
(widget) Status bar
c Application/Folder add shortcut of settings menu Signal reception (signal reception area) sharing c Checking Your Phone Number
also. Share images, voices,
d Indicator 4G (LTE/WiMAX 2+)* data communication d
Touch and hold widgets/ etc. with another a On the Home screen u [基本機能 (Basic
e Quick launch area status device by using the
shortcuts u drug to the area to functions)] u [Settings] u [About phone] u
f Home touch button Roaming Miracast function or
add widgets/shortcuts ■■Major notification icons Bluetooth Low Energy
[Status]
Back button / Vibrate only/Silent g
Returns to the SETTINGS Set the grid number, loop scroll, function. Status screen appears and your phone number is
c Icon Overview Wi-Fi® signal strength shown in My phone number field.
previous screen. etc. e Notification panel
Missed call * In Japan, you can use "LTE" and "WiMAX 2+" networks. editing
Home button d
■■Adding a folder New mail message (E-mail) "4G" is displayed for both networks. According to the
h memo
Displays Home e f Settings
screen. a On the Home screen u touch and hold the New mail message (PC mail) signal congestion etc., the product is connected to
g Notification • For details on making/receiving a call, refer to
f
Task button memo application to be stored into a folder New Gmail message (Gmail) the less congested network. information "Setting Guide".
Check running New SMS message
• Thumbnails can be displayed by touching and b Drag onto another application and release your h Clear
applications list. Clear notification
holding " " on the Home screen to perform finger. Display notification for Address Book Plus
Touch and hold to make settings such as wallpaper, information and
operations such as switching the Home screen, Application is stored into the folder. setting
widgets, etc. notification icons.
* On the Home screen u [基本機能 (Basic functions)] etc. Receiving a call
u [Settings] u [Display] u [Home touch buttons] Calling
to change the types, location, or color of the
button.
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• microUSB cable 01 Navy (0301HBA)

Setting Silent mode
Set the Silent mode (Sound profile) not to
inconvenience people around you in a public place.
a Open the notification panel u [Sound]/
[Vibrate]/[Silent]
Setting Airplane mode
When Airplane mode is set, wireless functions are
disabled (telephone, packet transmission, wireless
LAN (Wi-Fi®), Bluetooth®).
a Power key (Press and hold for more than 2
seconds) u［Turn on Airplane mode］u [TURN
ON]
Entering Text
Use the software keyboard to enter characters.
To display the software keyboard, tap a character
input box in the character input screen when adding
contacts, creating a message, etc.
- 34 -
Switching the Software Keyboard
a Character input screen u Touch and hold [ ] Before removing the microSD memory card, make
b [Keyboard type] u [10-key keyboard]/
[QWERTY keyboard]/[50-key keyboard]
• On the 10-key keyboard, tap the same key repeatedly
or flick up/down/left/right to enter the desired
character.
• On the QWERTY keyboard or 50-key keyboard, tap
the key of your desired character to enter. Romaji
input is applied for "Hiragana-Kanji" mode of the
QWERTY keyboard.
memo
• "Japanese keyboard" is initially installed as an
input software.
• To switch input mode, character input screen u
touch and hold [ ] u [Input mode] to select the
input mode.
• To set ringtone and vibration for key operations,
character input screen u touch and hold [ ] u
[Keyboard settings] u [Key operation].
• Tap  to switch Input Mode.
• Tap to delete the selected character or
characters on the left side of cursor.
• Tap to enter pict/symbol/smiley.
- 35 -
Using a microSD Memory Card Removing a microSD Memory Card Viewing the Setting Menu • microUSB cable 01 Green (0301HGA)
Dispaly the setting menu of the product such as • microUSB cable 01 Pink (0301HPA)
Attaching microSD Memory Card sure to turn the product off. • microUSB cable 01 Blue (0301HLA)
Tray communication settings, device settings, etc.
a Open the card slot cover ■■Portable Charger 02 (0301PFA) (sold separately)
Before attaching a microSD memory card, make sure a On the Home screen u [基本機能 (Basic
to turn the product off. b Insert the IC card opener for LGV33 (sample) functions)] u [Settings] memo
into the hole for extracting tray and slowly
a Open the card slot cover • Portable charger 02 (sold separately) might not
b Insert the IC card opener for LGV33 (sample)
push it. Introduction of Related fully charge the product.
into the hole for extracting tray and slowly
The microSD memory card/au Nano IC Card 04 Accessories • For the latest information on accessories, visit the
tray is pushed out.
push it. au homepage (http://www.au.kddi.com/) or contact
c Hook the projecting part of the tray with your ■■au Carrying Case G Black (0106FCA) (sold
the Customer Service Center.
The microSD memory card/au Nano IC Card 04
fingernail and pull it out straight to remove the separately)
tray is pushed out. • This product does not support ASYNC/Fax
tray from the main unit. ■■AC Adapter (sold separately)
c Hook the projecting part of the tray with your transmission.
d Remove the microSD memory card • Common AC adapter 03 (0301PQA)
fingernail and pull it out straight to remove the e Close the card slot cover, push it firmly, and • You can purchase accessories on this page from
• Common AC adapter 03 Navy (0301PBA)
tray from the main unit. make sure that there is no gap between the e Close the card slot cover, push it firmly, and • Common AC adapter 03 Green (0301PGA) au online shop.
Some accessories may not be purchased due to
d Put the microSD memory card into the tray cover and the main unit. make sure that there is no gap between the • Common AC adapter 03 Pink (0301PPA)
cover and the main unit. • Common AC adapter 03 Blue (0301PLA) the availability.
with the logo upwards, insert the tray into the
memo • Common AC adapter 05 (0501PWA) http://auonlineshop.kddi.com/
main unit, and then push it all the way straight memo
• Make sure that the front and back/top and bottom • AC Adapter JUPITRIS (White) (L02P001W)
into the slot. • AC Adapter JUPITRIS (Red) (L02P001R)
• Do not touch connector part of microSD memory
• Insert the microSD memory card so that it is tightly of the microSD memory card are facing correctly.
• AC Adapter JUPITRIS (Blue) (L02P001L) Troubleshooting
attached to the tray. Trying to force a wrongly oriented card into the card.
• AC Adapter JUPITRIS (Pink) (L02P001P)
• Make sure that there is no gap between the tray and slot could make it impossible to remove the card • microSD memory card might become warm after Before you assume that this product is
• AC Adapter JUPITRIS (Champagne Gold)
the main unit. and result in damage. using a long time. It is not malfunction. malfunctioning, check the following:
(L02P001N)
■■Common DC adapter 03 (0301PEA) (sold Symptom Check item
separately) Cannot charge Is the AC adapter securely
■■microUSB Cable (sold separately) the battery. plugged into an outlet?
• microUSB cable 01 (0301HVA)
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• If software update has failed or stopped, update

Symptom Check item Symptom Check item Updating Software the software again.
Downloading and Updating Software After-sales Service memo
Battery usage Do you use this product more Cannot receive Is reception good enough? • Before handing in the product for repair, make a
• Update is unavailable during international roaming. a On the Home screen u [基本機能 (Basic ■■When asking for repair
time is short. in the places without signal calls. Are you out of service area? backup of the contents of memory since they may
Notes on Software Update functions)] u [Settings] u [About phone] u For repair, contact a Secure cell phone support
reception (out of service)? Is Call forwarding service set? Do not conduct the following operations during disappear during repair. Note that the Company
Is the internal battery end-of-life? • You are charged for data communication when [Update Center] u [Software Update] center.
Display is dark. Is "Brightness" set to dark? software update. shall not be liable for any damages and loss of
Cannot operate Are you operating with gloved Cannot hear the Is the earpiece volume too low? connecting to the Internet from the product by b [Check now for update] During the Repairs will be done based on the income should the contents of memory be altered
• Do not move this product during software update.
touch panel as hands? other party. using packet communication. Check if there is new software. warranty period terms of services of the free-of- or lost.
Do you bring earpiece close to
intended. Make sure you are not operating • When software update is necessary, you will be Software update screen is displayed when charge repair warranty described
your ear? Put the earpiece close The following operations are not available during • Recycled parts that meet the Company's quality
with your finger tip or there is no software update s available. on the warranty card.
to your ear hold. informed on au homepage, etc. For details, contact software update standards are sometimes used for repair.
foreign object in the middle of Cannot use NFC/ Has the battery run out? an au shop or Customer Service Center (157/call c Select a communication method to download Outside the We shall repair the product for
• Operations are not available during software • Collected au cell phones by Replacement cell
the panel. Osaifu-Keitai® toll-free). In addition, users of this product will receive Select a communication method to download warranty period a charge as requested by the
Is "NFC/Osaifu-Keitai lock" set? update. Calls to 110 (Police), 119 (Fire phone delivery service which you used before
Cannot operate Is the screen lock set? a notice from au, when software update is necessary software. customer if repair renders it
Do you hold this product so that department or ambulance service), 118 (Japan are recycled to cell phones for replacement after
the keys/touch Turn off the power and turn it on to improve the functionality of the product. d [Download] usable.
the mark area is placed over Coast Guard) and 157 (Customer Service Center) repairs. Also replaced parts by au after-sales
panel. again. the reader? A new software download starts. service are collected and recycled by KDDI. They
• Make sure to charge your phone before software are also not available.
Screen response Screen response may slow down Cannot recognize Is a microSD memory card update. If battery is not enough, software update e [Install now] are not returned to customers.
is slow when when a large amount of data is Also, alarm, etc. cannot be used.
a microSD inserted properly? may fail. Software update starts. • For the products that are processed, modified,
you tap on the stored in the product or being memory card. Is the microSD memory card When software update is not available, etc. The product will restart a couple of times during analyzed (including altering the software,
• Check out the signal reception. Software update
screen/press the transmitted between the product unmounted? the software update. analyzing (including rooting), reverse-engineering,
may fail if you are at a place with bad signal • If you fail to update software, it may become
keys. and a microSD memory card. f [OK] engineering, decompiling, and disassembling) or
If the symptom does not improve after checking the reception. impossible to operate the product. In that case,
"No SIM card" is Is your au Nano IC Card 04 repaired by repair offices other than the ones the
above items, contact the below au website or au • Data registered on the product (Contacts, mail, bring the product to an au shop or PiPit (not
displayed. inserted? company specified, they are not covered by the
customer support. still images, music, etc.) and setting information accepted by some shops).
Cannot make Is your au Nano IC Card 04 warranty or repair may be refused.
calls. inserted? http://www.au.kddi.com/support/mobile/trouble/repair will not be changed even after software is updated.
Did you enter the wrong phone However, note that data might not be protected ■■Performance parts for repair
number? depending on the state of the product (malfunction, The Company retains performance parts for repair
(Did you enter the phone number damage, getting wet, etc.). of the Qua phone PX main unit and its peripherals
starting with an area code?) You are recommended to back up your data before for 4 years after discontinuation of production.
updating software. "Performance parts for repair" refers to parts required
for maintaining the functions of the product.
- 41 - - 42 - - 43 - - 44 - - 45 - - 46 - - 47 -

■■Warranty card • Note that when changing the model or purchasing Business hours 24-hour (7 days a week) ■■au after-sales service information Keitai Guarantee Service memo
At the store of purchase, thoroughly check and read an extra cell phone, this service only covers the Keitai Guarantee Service Plus (for loss, theft, Keitai Guarantee Service Service Contents Plus LTE *1 This discount applies to customers who have used
the name of the retailer, date of purchase and other most recently purchased au cell phone. damage) Member Nonmember au for 3 years (25 months) or more, and all the Replacement cell phone delivery service
Service Contents Plus LTE
necessary details filled in on the warranty card, and From a land-line phone/From an au cell phone, Holding over Theft, loss N/A N/A lines within that customer's Family Discount. For • When you have trouble with your au cell phone, a
• When an au cell phone is handed over to you Member Nonmember
customers using a data communication device replacement cell phone (same model and same
be sure to keep it in a safe place. or someone else, the Keitai Guarantee Service 0120-925-919 (toll free) Replacement Spontaneous 1st Free N/A and repair (model
or tablet, this discount applies to customers who color*) is delivered to the specified place by calling
■■Keitai Guarantee Service Plus LTE Plus LTE membership is also handed over to the Business hours 9:00 ～ 20:00 (7 days a week) cell phone failure year change)
are subscribed to a set discount (WIN Single Set
successor of the cell phone. Online Replacement Desk (24 hours a day over the delivery 2nd "Replacement
to. Return your damaged cell phone within 14 days
An after-sales service membership program on a *Charge amounts are all tax excluded. Discount or Smartphone Set Discount) and have
Internet) service year mobile phone been under the contract of the line eligible for the after the replacement cell phone is delivered.
monthly basis called "Keitai Guarantee Service • When you get a new au cell phone by changing the
set discount for 3 years or more. * If the provision of same model and same color is
Plus LTE" (monthly fee: 380 yen, tax excluded) is model or purchasing an extra cell phone, the "Keitai * Only available from PCs or smartphones or delivery service" "Replacement mobile phone delivery service"
*2 WEB割引 (Discount for web application): If you apply difficult, specified model and colored replacement
available for using your au cell phone for a long time Guarantee Service Plus"/"Keitai Guarantee Service https://cs.kddi.com/support/n_login.html later (Member) Refer
(Member) Service charge "Replacement mobile phone delivery service" from mobile device will be offered.
Plus LTE" membership for the old au cell phone is Partial damage, to the table
without worries. This service expands coverage for • The Application for the Internet acceptance, if the au homepage, 500 yen will be discounted from • Available up to twice in a year from the day you
water stained, of the service Applied condition 1st 2nd
many troubles including malfunction, theft and loss. automatically canceled. "damage", "wet", "theft" and "loss" are eligible. In service charge.
irreparable charge Normal 5,000 yen/ 8,000 yen/ use this service as a start day. If you do not use
For details of this service, refer to au homepage or • Service contents are subject to change without the case of spontaneous failure (not the cause "No substitution discount" is applied automatically as this service in the past year for the subscription to
damage, theft, or Long Long the substitution is not available for "WEB discount".
contact a Secure cell phone support center. notice. damage, such as water wet, but does not power this service, it will be 1st time and if you use, it will
loss Benefit*1 Benefit*1 *3 代用機なし割引 (Discount for nonuse of substitute):
on, the screen does not function or other), it will be 3,000 yen 6,000 yen be the 2nd.
memo ■■au Nano IC Card 04 Holding over Spontaneous 1st Free Free If you do not use the substitution when using
accepted by phone for interview is required. and repair failure year Applied both "WEB 4,000 yen/ 7,000 yen/ "Replacement mobile phone delivery service", 500 * For details, refer to au homepage.
The au Nano IC Card 04 is lent to you by au. In case
• You can apply for membership only at the time of • To apply for the Internet, you need the e-mail 2nd Free (three- Actual 割引 (Discount for Long Long yen will be discounted from service charge. Holding over and repair
of loss or damage, the card will be replaced at your
purchasing your au cell phone. address. year year warranty) cost web application)"*2 Benefit*1 Benefit*1 For details, refer to au homepage.
expense. When a malfunction is suspected, or in case • Damages and malfunctions intentionally caused by
• Once you cancel the membership, you cannot re- or and "代用機なし割引 2,000 yen 5,000 yen the customer as well as those due to modification
of theft or loss, contact an au shop or PiPit.
apply for it until you purchase an au cell phone later (Discount for nonuse (e.g. disassembly, change of parts, painting, etc.)
next time. ■■After-sales Service Partial damage Customer of substitute)"*3 by the customer are not covered by this service.
If you are unsure about anything regarding after-sales charge Applied only "代用機 4,500 yen/ 7,500 yen/
service, contact the following service contact. • You cannot receive a refund for replacement of
Upper limit: なし割引 (Discount Long Long
Customer Service Center (for service canceling the outer casing due to stains, scratches, paint
5,000 yen for nonuse of Benefit*1 Benefit*1 removal, etc. on the outer casing.
procedure in case of loss or theft) Water stained, Customer substitute)"*3 2,500 yen 5,500 yen
From a land-line phone, 0077-7-113 (toll free) irreparable damage charge • When the service is used and au IC Card is
* Charge amounts are all tax excluded reissued due to theft, loss, etc., 1,900 yen is
From an au mobile phone, 113 without area code (toll 10,000 yen
free) required for reissuing au IC Card.

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 Charging AC Approx. 90 minutes (When Supported GATT, ANP, FMP, TIP, PXP, *4 A profile compatible with Bluetooth® standard
SIM Unlock Main Specifications Ver.4.0.
time adapter using Common AC adapter Bluetooth profile*2 Android Bluetooth Low Energy
*5 The profile supports part of car navigation systems.
The product supports SIM unlock. By unlocking SIM Display Approx. 5.2 inches, Approx. 05 (sold separately)) Improvements, SPP (Serial
Refer to the au homepage for use.
lock, you can use non-au-SIM cards. 16.77 million colors, IPS DC Approx. 480 minutes (When Port Profile), apt-X, SCMS-T,
• SIM unlock service is provided at the au homepage liquid crystal adapter using Common DC adapter Bluetooth SSP, HFP (Hands- memo
and au shops. 1920 × 1080 (FHD) 03 (sold separately)) Free Profile), A2DP (Advanced • The continuous talk time and continuous standby
* Continuous standby times are measurements in a Audio Distribution Profile), time may drop to less than half depending on the
• When using non-au SIM card, some services, Weight Approx. 127g (including
static state. AVRCP (Audio/Video Remote battery charging status, usage environment such
functions, etc. may be unavailable. The Company is internal battery)
Control Profile), HDP (Health as temperature, reception condition at the location
not liable for any operations. Size (W x H x D) Approx. 73 × 148 × 7.5 mm ■■Wireless LAN (Wi-Fi®)
Device Profile), HID (Human where the product is used, and the function
• To operate SIM unlock, on the Home screen u [基 (Thickest part: 7.9 mm) Compatible IEEE802.11a/b/g/n/ac- Interface Device Profile), HSP settings.
本機能 (Basic functions)] u [Settings] u [About CPU MSM8937 (1.4 GHz × Networks compliant (Headset Profile), OPP (Object
phone] u [SIM card] 4, 1.1 GHz × 4) Frequency bands 2.4 GHz/5 GHz ■■Outward-facing camera
Push Profile), PAN (Personal
Internal memory Storage: 16GB, RAM: 2GB Area Networking Profile), PAN
• For details, refer to au homepage. ■■Bluetooth ® Image pickup CMOS
(Storage/RAM) NAP, PAN U, PBAP (Phone Book
https://cs.kddi.com/support/simcard/ device
Continuous In Japan Approx. 1,300 minutes Compatible Bluetooth standard Ver.4.2 BLE
®
Access Profile)*3, MAP (Message
Networks Number of Approx. 16.1 million pixels
calling time Overseas Approx. 960 minutes Access Profile), ScPP (Scan effective pixels
(GSM) Output Bluetooth® standard Power Parameters Profile), HOGP (HID
Continuous In Japan Approx. 500 hours Class1 Over GATT Profile) *4, DUN (Dial- ■■Inward-facing camera
stand-by Overseas Approx. 540 hours Communication Within 10 m with no obstacles in up Networking Profile) *5 Image pickup CMOS
time* (GSM) range*1 the range Frequency bands 2.4 GHz band device
Continuous tethering Approx. 640 minutes *1 Changes according to objects obstructing devices Number of Approx. 8 million pixels
time and signal reception. effective pixels
Number of concurrent 13 devices (Wi-Fi® *2 Specifications provided in Bluetooth® standards
connections with tethering; 8, Bluetooth® for making communication between Bluetooth®-
tethering tethering; 4 and USB compatible devices in accordance with their intended
tethering; 1) use.
*3 May not be displayed correctly on the receiver's
device depending on the content of the address
book.

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