RESPO

GENDE
NDENT
R
S
Male 23
Female 27

Fema l e ; 54.00%

Non Res i dent 13

RESIDE RESPO
NTIAL NDENT
STATUS S

Resident 37
Non Res ident 37
13
Resident

0 5 10 15 20 25 30 35

17

RESPO
OCCUP 14
NDENT
ATION
S 12
Student 7 10
Professio
12
nal 7
Business 17
 10

Govt
14
service
Others 10

Student Profes si onal Bus i nes s Govt s ervi ce Others

2.00% 6.00%

RESPO 20.00%
FREQU
NDENT
ENCY Al ternate
S Weekend
Alternate 46.00% Once i n a
3 Not s o oft
Days
Other
Weekend
10
s
Once in
13 26.00%
a month
Not so
23
often
Other 1
29
30
FAVOU
RITE RESPO 25
ICE NDENT
CREA S 20
M
15
Nutty 11
Cream
11 10
Cheese 5
Brownie 5 2
3

Pralines
and 5 0
Nutty Cream Chees e Browni e Chocol ate Chi p Other
cream
RESPONDENTS
Chocolat
29
e Chip
Gold
Medal 2
Ribbon
Other 3

Haven’t thought
about that; 34.00%
 RESPO
OPINIO
NDENT
N
S
Adequat Haven’t thought
20 about that; 34.00%
e Adequate ; 40.00%
Inadequa
13
te
Haven’t
thought
17
about
that
Inadequate ; 26.00%

25
22
TIME RESPO
OF THE NDENT 20
20
DAY S
Noon 7
15
Evening 20
Night 22
Others 1 10
7

1
0
Noon Eveni ng Ni ght Others

RESPO
PROBL RESPONDENTS
NDENT
EM
S
Long 30
11
Queues
25
Wrong
5
Orders 20

Hygienic
29 15
problems
Other 3 10

0
Long Queues Wrong Orders Hygi enic probl ems Other
 10

0
Long Queues Wrong Orders Hygi enic probl ems Other
29
30

25

RESPO
PROBL 20
NDENT
EM
S 12
15
Long
29 8
Queues 10

Wrong
12 5 1
Orders
Hygienic 0
1 Long Queues Wrong Orders Hygi eni c probl ems Other
problems
RESPONDENTS
Other 8

25
RESPO
USP NDENT 20
20
S
Product
20 15
Variety
Hygiene 10 10 10
10 9
Ambienc
10
e
5
Quick
9
service 1
Other 1 0
Product Va ri ety Hygiene Ambi ence Qui ck s ervi ce Other
RESPONDENTS

No; 14.00% Don’t know ; 2.00%

RESPO
OPINIO
NDENT
N
S
Yes 42
No 7
Don’t
1
know
Yes ; 84.00%
 Yes ; 84.00%

RESPO
OPINIO
NDENT 2.00%
N
S 40.00%
It is
20
sufficient
Like t 58.00%
have
29
more
flavours
No
1
opinion

RESPO 27
MEDIU
NDENT
M
S
Tele
11
vision
News 11
4
papers
Mobile 5
5 4
phone
Word of
27 s
mouth io
n
er
e th
s p on ou
vi pa ph
Super e fm
2 Te
l ws ile d
o er
markets Ne ob or Su
p
M W
Others 1

RESPO
RESPO
NDENT
NSE
S
Yes 33
34.00%
No 17

66.00%
 34.00%

66.00%
2.00%

RESPO
RESPO
NDENT
NSE
S 98.00%
Yes 49
No 1 Yes No

25
21
RESPO
FACTO
NDENT 20
R
S
15
Price 5 15
Variety 15
Location 8 10 8
Quality 21 5
Others 1 5
1

0
Pri ce Vari ety Location Qual i ty Others
RESPONDENTS

RESPO
CONS NDENT
S
Only few
40
branches 40

Taste is
0
not good
Location 2
Not very 4
2 1 3
appealin 1 0
g
 2 3 4
0 1

High
3
pricing
others 4

50
45
40
RESPO 35
RESPO
NDENT
NSE 30
S
25
Yes 46 46
20
No 4
15
10
5
4
0
Yes No
RESPONDENTS

4.00%

RESPO
RATING NDENT
S
44.00%
Excellent 22
Good 26
Average 2 52.00%

Poor 0
 Ma le; 46.00%

54.00%

37

20 25 30 35 40

14

10
 10

Govt s ervi ce Others

20.00%

Al ternate Days
Weekends
Once i n a month
Not s o often
Other

6.00%

3
2

hi p Other
TS
te ; 40.00%

22

Ni ght Others

Other
 Other

c probl ems Other

TS

k s ervi ce Other

%
%

2.00%
40.00%

It i s s uffici ent
Li ke t have more flavours
No opi ni on

27

5
2
1

e th ts er
s
on ou ke h
ph ar Ot
le o fm rm
i d e
ob or up
M W S

34.00%
Yes
No

66.00%
34.00%
Yes
No

66.00%
2.00%

98.00%

Yes No

21

Qual i ty Others

3 4
3 4

4
No

4.00%

44.00% Excel l ent

Good
Average
Poor