End Customers

Start
send message
to Customers
eWallets End

Send TOP UP
Over buget
request
message.

End
Send TOP UP
message

Send TOP UP
eBanking

request Over buget

message.

End
OTC process

No
Checking napas
Receive TOP Yes
Payment & Reconcilation Dept.

total balances
Up request
amount
Balance
Enough

Send request TOP

Up to providers TOP UP

Receive request and

proceed the top up
Providers

1,1