1/2/2020 Dell walk­in for Associate/Senior Associate

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Dell walk‐in for Associate/Senior Associate

Company : Dell

Website : www.dell.com

Job Role : Associate/Senior Associate

Eligibility : Any Graduate

Experience : 0 ‐ 5 Years

Job Location : Hyderabad

Walk‐In Date : 17 Dec ‐ 24 Dec 2019 (Only Weekdays)

Walk‐In Time : 01:00 PM ‐ 03:00 PM

Company Profile:

Since 1984, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an
end‐to‐end computing solutions company, Dell continues to transform computing and provide high quality solutions that
empower people to do more all over the world. We serve customers ranging from the world's largest businesses and
public‐sector organizations, to small and medium businesses, and individual consumers.

Job Description:

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1/2/2020 Dell walk­in for Associate/Senior Associate
Sells Dells products and services (via telephone, web or e‐mail) to specified customer/partner segments in alignment
with outside sales and is responsible for ensuring a positive customer experience.

Responsibilities:

Apart from building a business with existing customers, the scope of the role will also include developing relationships
with new clients. You will:

Maintain good business relationships with customers to conduct needs analysis, relay product information and provide
technical specifications, quotations and tenders.
Answer inbound emails and phone calls from internal and external customers.
Work closely with outside sales representatives and distributors to acquire new opportunities.
Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and
new customers.
Understand the need of the customer & provide the suitable solution in terms of services/warranties.
Learning a broad range of Dell technology, products, and services and is able to identify how these products and services
align to customer needs.
Cooperates and collaborates with colleagues, cross‐functionally, to support the sales process.
Understands the administrative and operational requirements of the job.
Demonstrates good judgment in analyzing information to make routine decisions.

Requirements:

Should be willing to work in shifts in a 24/7 work environment.

Excellent telephone soft skills & thorough telephone functional skills.
Ability to handle stressful situations.
Ability to deal professionally with irate customers.
Good understanding of computer technology.
Results‐oriented team player.
Strong communication and problem‐solving skills.
Both side transport facility available.

Venue Details:

Dell Technologies,
Plot # 42, Hitec City Layout,
Opposite to Deloitte, Madhapur, Hyderabad ‐ 500081.

Contact Details:

Salma Sultana
040‐44273000

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