Soft skills Assignment

Listening Skills

Definition: The clear and careful listening done when a speaker is speaking , can be
known as listening skills

There are two types of listening skills

 Hearing
 Listening

Hearing: It is a passive action and in hearing listener will not have a focus on the
speaker in correct way

Listening: It is active action, it differs from hearing and here listener will maintain focus
towards speaker’s speech. Active listening is listed three types

1. Note Taking
2. Head Nodding
 3. Para phrasing

“Steven Covey” is the author of “Seven habits of highly successful life.” Where he
mentioned about listening, Author is saying about listening that “Listen with intent to
understand and not intend to reply.”

Problems and Solutions for listening:

Problems

1. Pseudo (Falls or Fake)

2. Selective listening
3. Critical listening

Solutions

1. Awareness
2. Physically and mentally preparing yourself to listen
3. Sit
4. Practice
5. Set a goal
6. Pretend to be a good listener

Positive Attitude

Definition: It is a type of a behavior which denotes your character and personality.

Types of Positive Attitude:

1. Mind Set
2. Inter personal behavior
3. Optimist
4. Patience, ETC

Positive attitude can also be known as perception with positive mind, saying to our self
that every day may not be good but there is something good happened in our day.