Installation Guide

Metropolis Ark I

www.orchestraltools.com
 Installation Guide

CONTENT
I Introduction 2

II Download 3

III Extracting 4

IV Data Folder Installation 5

V Add Library 6

VI Loading Instruments 7

VII Getting Help 8

© 2016 OrchestralTools GmbH

Rev . 2 016- 04- 2 0
 Installation Guide

I Introduction
Dear Customer,
thank you very much for purchasing an Orchestral Tools collection! This document contains information
about the installation and activation process for your purchase. Please read this document carefully. If you
experience problems, you might find solutions in the FAQ sections of our Helpdesk.

The following table lists the collection names this Installation Guide applies to with the minimum required
version of Kontakt.
Please note that Kontakt Player collections will also work fine in the full version, of course.

Collection Name Kontakt

MA1 | Metropolis Ark I Player 5.5.1+

Important
This Installation Guide does not cover the general usage and features of Orchestral Tools collections. These
topics are explained step by step in the respective User Guide, which you can find in your collection's
Documents folder. You can also find it in our Helpdesk.

| Introduction |
 Installation Guide

II Download
We use the Continuata Connect system to download and extract all collections. All downloads are hosted
on Amazon S3 servers which will give you great speed wherever you are on the globe.

Automatic Download
1. Go to Continuata Connect to download the newest Continuata downloader. If you have previously
installed the downloader, please update it to the newest version for the best download performance.

2. Put the serial number into the downloader software. Choose a download folder on your computer. This
folder will be used to first download all the files; after download all files will be extracted into this
folder, too. Makes sure there is enough space in this folder for both download and extraction.
Please use an internal drive, as the downloader sometimes has issues downloading to external (USB/
Firewire, Thunderbolt) drives. The downloader will automatically start the download. If you need to
pause or temporarily stop the download, you can continue it anytime later. You can safely close the
Connect application; upon reopening simply click "Download" again and it will pick up where it left.
Depending on your connection the download can take a while. Should the connection break, the
download will automatically retry, so you can leave it running overnight.

Manual Links
If you do not want to use the Continuata downloader or have issues with corrupted files, go to the Manual
Links page, where you will be asked to enter your download code. You will then be sent an email with
manual links where you can download the individual rar packages. These links are valid for 24 hours for
security reasons. If you run out of time, simply request the Manual Links again. You will then receive a new
email with links that are again valid for 24 hours.
Select a download folder and download all the individual rar packages. After that, you can extract 4 the
files, either with Connect, or manually.

© 2016 OrchestralTools GmbH

| Download |
 Installation Guide

III Extracting
If you are using Connect, after the download is finished, the downloader will automatically unpack the rar
and zip files into the folder you defined. There is no manual extraction necessary and after extraction is
complete, you should back up the downloaded files somewhere safe for future use.

Extracting existing files

You may want to extract files that you already have, for example from a previous download or from a
Backup SSD/HD.
If you already have all downloaded files from a Backup (SSD or HD) start Connect as normal and enter
your code. When it asks for a location just point Continuata towards the folder where the .rar files are
and it will begin extracting without re-downloading everything.

Unpacking Manually
If for some reason you do not want to use Connect, you can extract the compressed files manually.
Make sure all files are in the same folder. After that, unpack the first package of every multi-part archive into
a folder of your choice; all the other packages will then be unpacked automatically. In most collections you
need to unpack the first samples package (collectionName_samples.part01.rar, which will unpack all
others), the instruments file (usually a .zip file, collectionName_instruments.zip) and the capsule_container
.rar (only for Capsule-powered Collections).
Make sure to unpack all files directly into the same folder of your choice, do not extract them into
subfolders!
For Windows we recommend WinRar to extract, on OSX we recommend UnRarX.

Backing up the downloaded files

After the collection has been successfully extracted, the compressed files do not need to remain in the
collection folder.
Please back them up to a secure location for future re-installations. Note that we can not guarantee re-
downloads of purchased collections indefinitely.

| Extracting |
 Installation Guide

IV Data Folder Installation

Metropolis Ark I needs certain files in your Appdata/App Support folder to properly initialize. Please note
that only Kontakt Player-compatible collections require this step - all Berlin Series Expansion Collections
etc. do not. Orchestral String Runs and Symphonic Sphere also do not. Depending on your platform start
one of the two provided installers in the collection directory.

Windows
Start METROPOLIS ARK I Win Installer.exe. The installer will auto-install and close. Note that the installer
will always open on your main screen.
On some system Windows will display a “Was the installation successful?” message. You can safely ignore
this message.

OSX
Start METROPOLIS ARK I Mac Installer.app and follow the instructions.

Manual Installation
If for some reason the installation fails or you want to install manually, copy the Data folder into:

Windows
<Username>\AppData\Local\Metropolis Ark 1

OSX
<Username>:Library:Application Support:Metropolis Ark 1

© 2016 OrchestralTools GmbH

| Data Folder Installation |
 Installation Guide

V Add Library
Kontakt Player collections need to be added to the Kontakt Libraries tab and registered before they can be
used. This step is only necessary for Player collections. If your download code (which in this case also
doubles as your serial number) contains only numbers, you need to add the collection to the Libraries tab
and register it. If your download code contains numbers and characters, you can skip this section.
Please open the latest version of Kontakt 5 or Kontakt 5 Player to add the library. It is not possible to add
non-Player libraries to Kontakt.

1) Click “Browse“ in the top menu of Kontakt

2) Click on “Libraries“ on the left side
3) Press “Add Library“ and click on the folder in which you unpacked the collection.
4) Load an instrument and click on “activate“. Put the serial number you received via email in the Native
Instruments Service Center (the serial number is identical to your download code) and activate your product.

Kontak t L i brari e s Tab

| Add Library |
 Installation Guide

VI Loading Instruments
After your collection is successfully installed and authorized, you can load patches a number of ways:
- On Kontakt Player collections, all patches are accessible through the collection's entry in the Library Tab
- You can load patches by navigating to their folder in Kontakt's Files Tab.
- It is also possible to drag and drop patches from File Explorer (Windows) or Finder (OSX) into the Kontakt
window.

Batch Resave
When you load a patch from any Capsule-powered collection for the first time, the instrument will ask you to
perform a Batch Resave.
Batch Resaving vastly accelerates loading times and also makes sure that everything is installed correctly. To
perform a Batch Resave, click File - Batch Resave in an empty Kontakt instance and confirm the dialog.
Then point Kontakt towards the folder where your collection is installed. The patches will then be resaved. If
a "Missing Samples" dialog pops up, show Kontakt the collection folder again.
You should perform a Batch Resave on every collection install and also after every collection update.

B atch Re sav e

© 2016 OrchestralTools GmbH

| Loading Instruments |
 Installation Guide

VII Getting Help

We hope this Guide showed you how to unleash the potential of all collections.
If you have any additional questions or need help installing collections, we have a number of options for
you to get help as fast as possible.

1. The OT Helpdesk
Before sending us an email, please first refer to the OT Helpdesk at helpdesk.orchestraltools.com, which
has answers to the most common user questions.
There you will also find detailed Folder Listings to verify that all your collections are correctly installed. The
Helpdesk covers a lot of topics and chances are high you will an answer there in a fraction of the time it
would take you to contact us.
Here are a few important topics:
Downloading the newest Installation Guide and User Guide
Everything about download and installation
Folder Structure listings of all Orchestral Tools collections

2. Direct eMail support

If your question is not answered on the Helpdesk, you can reach OT Support by email to
support@orchestraltools.com
For direct help with download issues using Continuata Connect, please contact support@continuata.com

Just send us an email, describe your issue and we will get back to you usually the same working day. OT
Support is staffed every working day 09:00 to 16:00. Orchestral Tools is based in Germany, so if we do
not reply soon, it is most likely night over here! You can also send us a support ticket via the Helpdesk, but
regular email will be just as fast. No ticket IDs, no registration for an account, nothing. Just help when you
need it.
Please include as much information as possible, especially your system specs, sequencer version and
Kontakt version. Screenshots also help tremendously.

3. Personal Remote Support

If your issue can't be resolved speedily via email or if you are completely stuck with something, send us an
email and we will be happy to assist you via remote support. This is done with a small and secure
application that lets us see what you see on your screen and has proven to be a cure for even the nastiest
tech issues.

| Getting Help |