Submission to Grameen Phone

Tech Mahindra Handset Service Offerings

© Tech Mahindra Limited 2008 Tech Mahindra Limited confidential

Confidentiality

All rights reserved.

No part of this document may be reproduced, stored in a retrieval system or transmitted in
any form or by any means, electronic, mechanical, recording, photocopying or otherwise
outside of TECH MAHINDRA LTD. (here-in-after referred to as TechM), without the prior
permission of Tech Mahindra Ltd.
The contents of this document are provided to Grameen Phone(here-in-after referred to
as GP) in commercial confidence solely for the purpose of evaluating whether the contract
should be awarded to Tech Mahindra.

Your Point of Contact for this document

Name Manoj Bhatia

Title Sr. Manager – Sales (APAC)

Email manoj.bhatia@techmahindra.com

Phone +65 91812071

©Tech Mahindra Copyright 2010 C O N F I D E N T I A L 2

TechM Hand Set Capabilities

TechM Mahindra provides end to end mobile device services right from concept building to
field trials

 Application Development, Porting, Integration and

Testing: Native, Multimedia, Enterprise, End to End
feature realization

 Device Management Solution: Development

Integration and Validation

 Platform Engineering: Developing, Porting and

Customizing BSP, Device driver development, OS
Bring up, Boot loader development, Customizing and
building OS

 Handset Validation: Conformance, Field, IOT,

Application

• Decade of domain experience

Tech Mahindra brings to its • Time proven processes and methodologies
customers the advantages of • Global presence
• State of art lab for device testing

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

TechM Application Development Experience
Native
• Control Panel Applications
• Address book
• Call list
• Telephony

Applications
Multimedia
• Media Player
• Video Telephony
• Messaging

Enterprise & Mobility

• Mobilizing the applications in
enterprise network
• VoIP/VT applications
• Seamless Mobility of Voice and data
• Global address book integration
• Device Management and remote
configurations

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

TechM Application Development Experience (J2ME/BREW)

Development of
• Games development, porting and

J2ME/BREW Applications
testing
• Porting & Testing on more than 300
devices
• Billing Data Application
• Multi-factor authentication
• Field Force automation
• GPS based applications
• MMAPI based applications
UI/Platforms
J2ME
• MIDP 1.0/2.0, CLDC 1.0 / 1.1
• J2ME Polish framework
• Worked on RIM, Nokia, Motorola,
Samsung, Sony Ericsson, Sharp, O2
devices
BREW
• Brew versions – 2.x,3.x
• BUIT 1.3
• uiOne

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

TechM Platform Engineering Experience

Platform Engineering
• Development of
Applications Framework,
middleware
• Board Support Package
customization, porting and
integration
• Device driver development
• OS building, customization
and porting
• H/W platforms: Intel, PXA
320, TI, ARM

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

 Our Device Test Offerings

Development Pre-Production Mass

Pilot Devices
Phase Unit Production

Protocol
Pre Operator
Functional
Conformance acceptance

Early Life Test

Our Test Offerings

Pre Operator Protocol,

Performance Acceptance Application &
content
Pilot Production
Test H/w,
Field Accessory integration
protocol
Integration

Protocol

IOT/IWT Pre – Dispatch

inspection

Automation & Test Scripts Development

Handset Development Cycle

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

Mobile Testing Lab for Applications

Tech Mahindra leverages its

“Mobile Testing Lab” for ongoing
testing.

 TechMahindra houses more than

200 devices in its lab

 Application & Game

Development & Testing
 J2ME, Windows Mobile,
Symbian based development
& Testing
 Experience of more than 50
person years

 CDP Product Testing

 WAP Portal Testing on more
than 250 devices
 Content Testing (images,
videos, games etc)
 Experience of more than 20
person years

CONFIDENTIAL© Copyright 2007 Tech Mahindra Limited 8

 Our Experience
Pre-operator Acceptance Testing,
Content testing
Multimedia ,Protocol testing
TechM Protocol Testing LAB
,

Pre-operator Acceptance Testing,

LAB, Protocol & Field Testing of 2G/3G

Operator Acceptance Testing, Application

,Protocol & Field Testing

Operator Acceptance Testing, LAB

,Protocol & Field Testing of 2G/3G

Game Testing

Development phase performance

& benchmarking
System integration & Testing

CDMA ( EVDO,1X ), UMTS (GSM/GPRS/EDGE/ WCDMA )

TechM in the Enterprise Mobility Ecosystem

Interface
Systems
With Service
Integration
Providers
ERP

MANAGED SERVICES
CRM SCM Application
Infrastructure Development,
Services Porting and
Testing

Device, Vendor
and Platform:
Analysis,
Evaluation and
Identification
End to End Value Delivery

Customer’s Enterprise
Backend

CRM
Client
Application Service Enterprise
Residing on Mobility
Handheld
Providers
Network Middleware SFA
Device

ERP

Complete End To End Solution Legacy

 Dedicated engineering  TechM leverages its  TechM leverages its  System Integration of
team to help quickly Partnership with Network partnership with leading mobile composite
bring enterprise mobility Service Providers middleware vendors applications with
applications on to your
 Ability to manage &  20+ years of experience customer’s enterprise
mobile/device
provide L1 level of support in telecom related system backend systems
 Usage of OEM friendly to the network related integration
technology services
 Quick Solution
frameworks

1/4/2011 CONFIDENTIAL© Copyright 2007 Tech Mahindra Limited 11

TechM Application Porting Capability

Offerings
• Porting of application for
target device platforms
• Porting of applications for
target language support
• Porting of applications to
use service provider specific
API
• Custom development for
completing porting
• Application testing across
the target devices

Experience Experience
• Porting of native and enterprise applications across • J2ME games porting
platforms Windows Mobile, Symbian and J2ME • 25 publishers
• Premium services worldwide,
• Code analysis as per porting guidelines • On more than 300
• Modify the base build devices
• Testing processes • J2ME to Brew porting
• Application Testing on new platform • 3 games ported
• Our own experience in content testing
• State of art lab for device testing

1/4/2011 CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited 12

TechM porting methodology
List of Components – List of Components –
Customization, Need to be implemented
replacement on Target Platform

Analysis Feasibility

Actual Porting
Release &
Re-Design Implementation Testing Acceptance

Analysis of Realization of Components and Porting of

Porting & Testing

Analysis

Re-design
Feasibility

existing Components Interfaces components

application • Readiness of identification • Customizing the
• Understanding overall components components to
• Substitute / Alternate
Multiple solutions support new platform
application
features/functionality components • Advantages and dis - or device
• Components • Customization advantages • Implementing the re-
identification that • Module Coupling / • Requirements metrics designed components
undergo portin IPCs • Testing on new
• Identifying platform platform
dependent
components

CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited

 Thank You!

1/4/2011 CONFIDENTIAL© Copyright 2008 Tech Mahindra Limited 14