Mentoring Report:

MRC-Machine Rebuild Center

ABOUT:
o Provides services to internal and external machines of customer that is under severe
or serious condition and must be send to the Monark Product Support Center shop.
o Ex.
1.Trouble shoot machine
2. Technical Analysis 1 & 2.
3.Maintain rental machines
4.Track assembly
5. hydraulic cylinder assembly/disassembly
6.Maintain use machines of Monark for resale
STAFF:

MRC Manager: Carl Prades

Supervisor: Bryan Banta

Service Advisor: Angel

Senior Mechanic : Nato

Foreman: Norman Balarao

Electrical : Bimbo

Mechanic: ........

PROCESS:
1. Wash bay – lessen contamination
2. Disassembly area – see internal components
3. Inspection area – for resusability
4. Assembly area
TRANSACTIONS:
o Customer
o EMT-Machine
o PODS- warehouse
o Mining BU
o Tool Room
Documents :
o SORF- service order review form
o Job time card
o Sis procedure
 o CTS quality control form
o Service report
o Service quotation preparation
o Formal service report
o Service dodument –subcon
o D.0- delivery order form
o Shipping list
o Reman core evaluation form
o PDI check list
WALK THROUGH:
o Conducted CTS- custom track service D6R
o Conducted TA2 306E2
o Inspection of Compactor
o Prepared cylinder boom for disassembly (wash bay)
o Pm HEX of rental machine
o Trouble shoot 330 hex product link
o Conducted TA2 for 320GC
o Assembled and tested CAT-breaker

KPI:

NO latest update of KPI dash board

IMPROVEMENT & SOLUTION:

o Conference room/meeting room
-proper dissemination of information
-sharing of knowledge during meeting
-suggest improvement every hard situations encounter
o Shop arrangement
-for easy cc checking
-adds safety to teammates
o Arrangement:
o Tools
o Machines
o Implements
o Parts
o Fluids
CRC-component rebuild center:

ABOUT:

Provides services for the component (engines, transmission, Fuel injection pump, and
starter). Especially units that has already 15,000 running hours above engines or unit
problems that can’t be manage to service in the site.

STAFF:

Manager: Carl Prades

Supervisor: Allen Chavez

SA: Delmark Quitorio

Foreman: Melvin Montes

Inspection: Peter John Fortez

Mechanic: .....

PROCESS:
1. Wash bay – lessen contamination
2. Disassembly area – to clean and see internal parts
3. Inspection area – measure parts for reusability
4. Assembly area
5. Dynamometer – test unit for quality checking
6. Package to deliver -
TRANSACTIONS:
1.customer
2. AM/PSSR
3.PODS – warehouse
4.Tool room
5.reman core inspectore
6.parts order
7.sub-con
DOCUMENTS:

-same as MRC
 WALK THROUGH:
Disassembly area 2 days
Inspection area 1 day
Assembly area 2 day
Dynamometer 1 day
Power train 1 day

KPI:

-no updated kpi posted

IMPROVEMENT AND SOLUTION:

-observe and maintain strictly contamination control.

EMT -Engine:

Walk through :

1.Insulation test and troubleshotting ( engine wont start)

2.load testing, change battery and defective micrologix

3.trouble shoot engine overheating

4.parts audit 2 days

5.load testing

6. load bank cable installation

7.DBS orientation