TataSky Chat Conversation History

[6/29/2019, 1:01:57 PM]CHAT STARTED AT Sat Jun 29 2019 13:01:57 GMT+0530 (India
Standard Time)

[6/29/2019, 1:01:58 PM]: Hi Mr. Baskarreddy G, Welcome to Tata Sky chat support! Let us know
how we can help you, by typing in the chat box and clicking on send button.

[6/29/2019, 1:02:07 PM]Mr. Baskarreddy G: Hi

[6/29/2019, 1:02:20 PM]Sangram Rana: You will now be connected to Sangram Rana and your chat
reference ID is 0001HaEFW8XFEXRK. Please note that this chat may be recorded and used for
quality assurance and training purpose.

[6/29/2019, 1:02:43 PM]Sangram Rana: Hello ?? Welcome to TATA SKY, and thank you for
visiting our site.

[6/29/2019, 1:02:49 PM]Sangram Rana: How may I assist you today?

[6/29/2019, 1:02:53 PM]Mr. Baskarreddy G: currently signals are not coming to my TV

[6/29/2019, 1:02:58 PM]Mr. Baskarreddy G: from yesterday onwards

[6/29/2019, 1:03:08 PM]Mr. Baskarreddy G: all channels are not working

[6/29/2019, 1:03:27 PM]Sangram Rana: We are deeply sorry about the inconvenience you are
facing.

[6/29/2019, 1:03:32 PM]Sangram Rana: Be assured, I will help you with that information.

[6/29/2019, 1:04:04 PM]Sangram Rana: Sir, as I understand you are facing the no signal on all
channels.

[6/29/2019, 1:05:03 PM]Sangram Rana: Sir, please confirm.

[6/29/2019, 1:05:58 PM]Mr. Baskarreddy G: yes

[6/29/2019, 1:06:16 PM]Sangram Rana: Okay Sir.

[6/29/2019, 1:06:25 PM]Mr. Baskarreddy G: from past few months few channels facing signal issue

[6/29/2019, 1:06:38 PM]Sangram Rana: I need your cooperation in performing some trouble
shooting Sir.

[6/29/2019, 1:06:42 PM]Sangram Rana: Are you comfortable in doing so?

[6/29/2019, 1:06:47 PM]Sangram Rana: Or shall I go ahead and arrange a technician visit for you?