Patient testimonial.

We at Medserg strive to provide the best in class medical treatment and healthcare facilities in a holistic
manner. Thus, we have one interesting story for you.

Shifat and Reshmi Beghum are residents of Dhaka, Bangladesh. Reshmi has been suffering from the
lower back pain in her spine for almost a year and hasn’t found any conclusive solutions to the problem
despite consulting several doctors in Bangladesh regarding the same.

When all their efforts went in vain, Shifat researched a bit on the internet and found us. He contacted us
and based on the problem, we suggested him with some hospitals and gave him the choice of choosing
the one. Based on their preference, they chose the Institute of brain and spine hospital, Rajput nagger.

After which, he was contacted by our case manager that took care of all the paperwork in terms of visa
and medical information. Thus, he then sent the medicinal visa letters to Shifat, which helped them in
their visa application to get approved. The total stay was for ten days, and the treatment was for four
days.

Once they landed in Delhi airport, they have given complimentary pick up from the airport and took
them to the Hari court international hotel, Rajput nagar for lodging. It was entirely based on their
preference where they would like to live during the treatment procedure based on the cost and
comfortability.

The next day they were taken to the hospital. A Bengali translator was with them at all times such that
effective communication is availed. Dr Sachin Khandari was the doctor that was selected by us based on
the problem of lower spine injury. He investigated the problem carefully, and they started the treatment
for posterior cervical firation for Reshmi Beghum.

Once the treatment was carried out, all the medicines, treatment reports and other documents were
taken care of by us. For a person that has never been to India and carrying out a treatment might not be
feasible by themselves. Thus, we provide a holistic approach in ensuring that the best is given at all
times to ensure that your treatment for any medical conditions is undertaken in the best possible
manner.