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system analysis and design - internet banking

Research · June 2015

DOI: 10.13140/RG.2.1.4223.6000

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Saravanan Anna malai

Open University Malaysia
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SYSTEM ANALYSIS AND DESIGN
SARAVANAN ANNA MALAI
‘Internet banking’ or ‘online banking’ is a system which allow individuals to perform
regular banking activities via Internet. Customers can keep tracks of all the banking issues
by accessing their account online at their own convenience and have no worries about
stucked in a traffic jam or queing up in a long line of customers at the counter for services.
By using internet banking, Account information can be accessed anytime, day or night, and
can be done from anywhere. Internet banking provides 24 hours services and enable
customers to perform all routine transactions, such as bill payment, print out statement,
fund transfer, balance inquiries, stop-payment requests, view recent transaction and credit
card payments. Most of the process are simplified such as bill payments where future
payments can be scheduled to occur automatically. Almost all the banks in Malaysia have
their own secured website for internet banking transactions which enable customers to
perform routine banking transaction as mentioned above. Although the concept and
functions of each bank are similar, the systems are varies and designed according to every
banks system requirements.

In order to comply with the assignment question requirement, a context diagram, level 0
diagram and level 1 diagram has been created to elaborate the internet banking system.
 ATTACHMENT

REFERENCES

Hoffer, J.A., George, J.F., Valacich, J.S.(1996). Modern Systems Analysis and Design. The
Benjamin/Cummings Publishing Company/Inc. [Online]
Available : http://www.starlab.vub.ac.be/website/files/Figures%20Part%201.pdf
[2011, October 10 ]

DFD Lecture1: Process Modeling. (n.d) [Online]

Available : http://www.scribd.com/doc/5339253/DFD-LECTURE1 [2011, October 12]

Pleasejing’s Weblog .(2007, December 30). Diagram 0 DFD [Online]

Available: http://pleasejing.wordpress.com/2007/12/09/week-4/diagram-0-dfd/ [2011, October 15 ]

Information System Analysis and Design: Lecture 7. (2002, October 21). [Online]
Available : http://www.sis.pitt.edu/~pwu/ISAD/lect/lect7a.pdf [2011, October 18 ]

Zieg,M.(1997). Object Oriented Analysis & Design : Assignment #2 : Bank System [PDF Files]
Retrieved from COSC 5010, Webster University [Online]
Available: http://www.zieg.com/family/mark/mscs/cosc5010.pdf [2011, October 21]
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