LIST OF BCSBI CODE COMPLIANCE OFFICERS & NODAL OFFICERS FOR GRIEVANCE REDRESSAL CHIEF GRIEVANCE REDRESSAL OFFICER/ PRINCIPAL CODE COMPLIANCE OFFICER OF THE BANK Branch Managers are the Nodal Officer for Grievance Redressal at the Branch THE ZONAL MANAGER OF EACH ZONE IS THE NODAL OFFICER FOR GRIEVANCE REDRESSAL AT ZONE AS LISTED BELOW: [Agra | 1 st Floor, Jeevan ‘Shri Priyabrata | 0562-2521324, | zo.ncraw/bunkotindin.g (NEG-Norm) | Prakash, LIC Bldg. _| Pattanayak 2525953, Fax: Sanjay Place, 0562-2852536 | M.G. Road, Agra - 262002, Ahmedabad | Bank of India Bidg., | Shri Bikram 079-25353081 | uh (NBG Cente) | Past Box No 8, Keshari Mishra | 25353088/0556 | | Bhadra, Ahmdabad- Fax:079- | aoa 25354159/ 25350451 | Amritsar SCO 102, District | Shi Vasu Dev” | 0783 — am ani (8EG-Newt-) | Shopping Complex, 5099331/6 Nagpal Tower ~ |, Ranjt Avenue, ist. | floor, Amritsar, Punjab | 143001 sang Andhra 28-2-48, Dasapalla |) Shri. Kumar | 0897-2535688, Pradesh Complex, Ist floor, 2718376 Fax. (§B0-Sout») ‘Suryabagh, Vishaka 0891-2535778 Patnam 530020 (A.P) Bardhaman | 446/N, Amstrong Shri Rabindra "0343- (NBG East) Avenue, Sector2A, | Kumar Dash | 2533302,25333 Bidhan Nagar, West 03 Bengal 713212 i - Bengaluru 11, Bank of India ‘Shri Pramod | 080- za deneahmuibankore (NOCSout Bidg. Kempegowda | Kumar Bathal | 22959400/01 Road, Bengaluru- Fax.080- 560009 use 22289054 Bhagalpur | 2" floor, Devdoot Shri Rajeev Sinha | 0641-2242160, alpur@bankofindia sain (NBGNoar-H) | Complex, Radha Rani 2420688 Fax: | Sinha Road, 0841- 2226084, eect Bhagalpur 812001 | 2406026 zBhopal New Zonal Head ‘Shri Biswajit 0755- 2553354 (NBG-Central) Qtrs.Bidg., Mishra 2554404 Fax: ‘Opp: Central Jail, Jail 0755-2553779 Road, Bhopal - 462011 Bhubaneshwar | 1/1D, Jayadev Vihar, ‘Shri YN Dwivedi | 0674 - (NBG-Eas:) Nayapalli, City 2551318/9244 Bhubaneshwar 751015 State Odisha Bokaro Ta floor, E-17 City Shri Satya R 06542- ve bekaig@ bankoindia corn (NBG-Jharkhand Centre Sector-IV, Teegavarapu 226252! ee Bokaro Steel City, 231520 Jharkhand-827004 231067,231501 231263 Fax: 06542- 222496/231573 Chandigarh Star house, SCO 76-82 Shri Pukhraj 0172-2704608 | ra.chandigari’ (NBG-Nort) Sector -31A,, Pangriya 2671504126555. ‘Chandigarh 160030 88 Fax: 0172- 2704350 ‘Chennai Bank of India Bidg., ‘Shri BhavarajuV | 044-66777510 | aio (86-804) 2nd Floor, 17,Errabalu, | Actchutarao 66777500501 Chetty Street, Chennai Fax: = 600001 04486777505/ 515 Coimbatore Star house 324, Smt. Geetha 0422-2397221, {NBG-South), Oppanakara Street, Nagarajan (2397056 Fax: P. Box No.337, 0422-2390806 Coimbatore- 641001 Dehradun ‘Shree Mahavir ‘Shri Bhoopesh Phone 20.dehradun(@hankofindia.co.ia {NBG-Nonint) Towers, St. Judes Karaulia No: 0120 — Crossing, 24040301138 ‘Shimla Bye-pass fax-0120- Road, Sevla Kalan, 2403782 /83 Dehradun- 248171 (Uttarakhand) Dhanbad SR Mansion, lind ‘Shri Sanjay 0326- ‘co. dhanbadiighankofindiaco.in (NBG-unarkhard/ | Algor, Shastri Nagar, Kumar 2304012/23036 ome) P.O. Dhanbad, 50 Dhanbad-826 001 Fx: 0326- 2302522 2303040 Gandhinagar | 1 st Floor, Bank of ‘Shri Suvendu 079-23222659 (NBG Central) India Bidg.,Sector Kumar Behera 23223561 Fax: No.16, Gandhinagar 079-23223397 382016Ghaziabad | B-32, Sector-62 Shri Vivekanand | 0120- zo.ghaziabad@bankofindia.co.in INBG-Norit) | Sandipani, STC Bldg., | Dubey 24041321134, 8-32 Sector 82, Noida 2404030 Fax: 201307 (U.P) 0120-2403782, Goa Star House, Plot ‘Smi, Sulabha S~ | 0832- (NBG West) no:10, EDC Complex, | Rathod 2404404/5/240 Panaji, Behind 4400,Fax:0832- Kadamba Bus Stand, 2421508 Patto Plaza, Goa - Siaacs 403001 Guwahati ~Saikia Commercial Shri Amitabh 0361- (NBG-Eon Complex, Sreenagar, | Banerjee 2347993/4/5/61 G.S Road, Christian 8 Basty, Guwahati, FAX) 0361- State Assam 781005, 2347994 Hazaribagh | P.B.No.34, Saketpuri, | Shi Ramesh 06548- (88S Jhorwena/ | Nr. Wales Ground, Chandra Behera | 223983/227792 eee ‘Sadananad Mara, Fax06546- Hazaribagh, 222900 Jharkhand - 825 304 Howrah 4mfloor, 5, Shri Arunabha | 033- zohonrahi@ibankofindia (NBGast BTM Sarani, ‘Chandra 22623525,26,2 Brabourne Road, 7 Fax: 033- Kolkata-700001 22623529 Aubbii- Shiva-Naga Plaza, 1" | Shri 0836-2533305/ | zo hubbullidharwad Dharwad floor, Parimalacharya G | 02 in (NBG-Soutn) Basaveswamagar Pappu Circle, Gokul Road, Hubblii- 580030, indore Shri Kumar 0731- ‘2 adore RankoTinda.e (NEG-Centra 345-A,PU-4 Sch.-54—_| Subodh 2445101 / 111 A.B Road, Behind 2445100 -150 Hotel Country Inn, Fax: 0731- Indore, 2445145/7 M, P 452010 Jaipur Star House,,8-4,Sector | Smt. Anjal 0741- 2656221, | zo jaipundibank @eGNom-) 9, Jawahar Nagar, Bhatnagar 2658002, Jaipur- 302004, 2656224 Fax. 0141-2366483, | 2656223 Jamshedpur “| Bank of india Building, | Shri Amit Kumar) 0657- Diamehedn (NEG: send! | P.B no, 36 Main Road, | Khan 2434285 ‘Shnatisgany Bishtupur, aig Jamshedpur, 831 001 Fax:0657- 2426978 Jodhpur Yashoda Tower, Shri Balbir Singh | 0291-2760086, (NBG-Nom-) | Akhliya Circle, Chauhan 2755443, Chopasani Road, 2754443 Jodhpur 342008Kanpur 78-A, Raj Bhavan Shri Prashant | 0512- onan bank ndiaco.in (wBGNorh i) | Canal Road, (near —_| Kumar Singh 2308671,23043 Juhan Devi Giris 18/4338 Fax College, Kanpur- 208 0512-2304318, 904 es 2326026 | Keonjhar Mining Road, Shri Soundarjya B | 06766-255896, | (NBG East) Keonjhargarh Sahani 255297 | | Dist. Keonjhar-758001 Fax. 06766- | State Odisha 255292 | Kerala Kaloor Towers, ‘Shri Mahesh (0484-2349686, | (woG-Souny Door No.36/195, Kumar 2344280, Kaloor- Kadavanthara | Velayudhan 2338480 | Road, Kaloor, | Fax: 0484- | Kochi-682017 2349720 Khandwa 1 floor Anand Nagar | Shri Venkata 0733- (N86 Genta branch. B.T.College | Somashekhar V_ | 2248534/ Road, Anand Nagar, 2248569 | Khandwa - 450001 2048745 Fax.0733- | e canes 2249338 Kothapur 1519-C, Jaydhaval—_| Shri Nitin G 0231- oTindia.co.in «wacwesti) | Bldg., 2nd floor, Deshpande 2646375,26463 Laxmipuri, Kolhapur- | 74 Fax-0231- 416002 | 2646377 Kolkata 5, BTM Sarari, Shri Radhakanta | 033-22518938 , | 2 icikwaidbankoTindia.co.in (wBG-Eas Braboure Road, Hota 22481973 Fax Kolkata-700001 033- 22104375 | Lucknow | Star House, Shri Rajendra | 0522-2721592, (NBGNow4) —_/-Vibhuti Khand, Man Pandey 2721541, Gomti nagar, 2721486 | Lucknow 226010 i Fax0622- 2215919, - ee 2721511 Ludhiana Surya Kiran Complex, | Shri Kuldeep 0161-2410809, (xeGNotr-1) | 48'floor, Phase ~Il, | Jindal 2405977, The Mall, Near Fax: 0161- Rakhbagh, Civil Lines, 2410648 Ludhiana 141001 ee Mumbai 2nd Floor, BOI Bidg.. | Shri Girish Kumar 022-28827770/ ofa | North | Opp: Natraj Market, "| Singh | 28821399, (WBG:Wes4) | SV. Road, Malad 28824842 Fax | West, Mumbai 400 064 022 -28827771 | | 28825578 Mumbai Mezzanine floor, Bank | Shri Hanwant 022- ‘Zain elsbutkeone@bankotindia © South of India Bldg, 70- Thakur 22623656,2262 | v.iu (NBG West) 80,M.G. Road, P.B 2717 Fax-022- no 238, Fort, Mumbai 22625985,2267 | - 400 001 ein 3509 elMuzaffarpur | Pankaj Market, ‘Shri Nakula 0621-2273695 | zo.nuraffarpur@bankofindia.co.in (NBG North Saraiyaganj, Behera 2273634 Muzatfarpur-842001 Nagpur BOI Bidg., 3rd Floor, | Shri Vilas Parate 0712-2581404, | zaigpa@bankotindiacaln (NeCWest) Sardar Vallabh Bhal 2532205, Fax Patel Marg P.B no.4, 2 0712-2520558 Kingsway, Nagour 440001 Navi Mumbai) Management Shri Vishwajeet | 022-275649107 (NEG.West) Development institute | Singh 12/13, Bidg., Gr. Floor, 2756490912758 Plot 30, Sec:11, CBD 4126/ 909 Belapur, Navi Mumbai Fax:27564911 400 614 New Delhi | Star House , H-2, ‘Shri Arvind 017-23370526 | minewieiii nansolindin coin (NeG-Nowt1) | Connaught Circus, Kumarr 23722158 Middle Circle, 23311647 New Fax:011- Dethi-t 10001 23317365 23718085 Patna Chanakya Place, 1* | Shri Anil Kumar _| 0612-2220840, (NaG-Nort | floor, Birchand Patel | Singh 2223369/567 Marg, Patna 800001 Fax.0612- 2223178 Pune ‘502(New) Sadashiv | Shri Rajesh 020- wacswest) | Peth, 4" floor, BO! —_| Ingale 25535400/21, Bidg,, Lakshmi Road, 25535400/868 Pune 411030 Fax:020- 25533200 Raigad 2= floor Hotel Meera] Shri Vimalkishor J | 02741-228805, | zo.aigaaibaromsincoin (NAGWest:) | Madhav, Rajput 223895/222269 Opp. 5.7 Stand, Fax:022- Allbag4a220+ 239698 Raipur Ietfioor, GD Shesh | ShriNiranjana | Tel O7T1- 70 fain banking a. c0.n (wee drarnanea! | Nilayam, Tatyapara, | Samantaay 4212450/ ee RAIPUR 492001 4212401, 4212403 FAX No 0771 4212404 Rajkot Bank of india Bidg., 13¢ | Shri Manoj Kumar | 0261-2240607, (NBGCenira) | Floor, Para Bazar, P.B. 2231277 24, M.G. Road, Rajkot Fax: 0261- 360 004 2224154 Ranchi Pradhan Tower Main | Shri Tejeswar | O651- {ROG.sharknanna/ | Road, Ranchi South | Patnaik 2330520/ a Jharkhand-834001 2331386, 2200837 Fax: 0651- 2330138Patel Marg, P.B no.4, Kingsway, Nagpur-440001 Ratnagiri Near Arogya Mandir, | Shri Atul Ramdas | 02352-26145, | zo.;atnogiridibankofindia.co in Ratnagir-Kolhapur —_| Satpute 223155/233155 Highway, Shivajinagar, Fax: 02352- Ratnagiri 415639 222782 Siliguri Goyal Mansion, Shri Venu Gopal | 0353-2642221 , | zo.siiuuridbankolindiacain (W8C-Easy Pranami Mandir Road, | Dasari 2641718 Fax Siliguri 734 401 0363-2642085 Solapur Sahyadri Shopping | Shri P.B. Kamble | 0277-2319479, | z0solapura bankotindiast.ty (NEG West) Centre Old 2317077, Employment Exchange Fax: 0217- Chowk, , Solapur-413 2310454 oot Telangana | P.T.I. Bidg..2” floor, | Shri L Mural 040-2315172, | zaiciingaiaiiheakolingacom @x86-souey 10-1-1199/2, Krishna Raju 23315263, AC. Guards, Fax: 040- Hyderabad - 500 004 29315173 Ujjain Post Bag No.0, Shri John 734 Zeuininabunkoindiac, (s8G-Cona)_— | 2, Kshipra Vihar, _| Kerketta 2574800 / Dewas Road, Nagzire, 2525545 Fax Ujjain 456010 0734-2515793 Vadodara 1 st Floor, Bank of ‘Shri Rajnish 0265-2397695 | 7o.siodaraebankoiindia.co.in (mnc-cert) | India Bldg. Ellora Bhardwaj 2306114 Park, Subhanpura, Fax: 0265- Vadodara-390023 2327031 2397931 Varanasi B-38/2A, Shri Shanker Sen [0542- zo.arauasi@bankorindin goin (NBG-Nori) | Mahmoorganj, 2276209/94/ Varanasi-221010 aaa Fax: 0542- | 2276210 Vidharbha | BO! Bldg., 2nd Floor, | Shri Vinod 0715-2245341, Hhaibank oF coin (BSwestt) | Sardar Vallabh Bhai | ShettigarFor Customer complaints, mail to: ho.customerservice@bankofindia. (15 digit account number to be mentioned in the subject line) For Customer/Non-customers, mailto: ho.cehb@bankofindia.cs. For suggestions: Nodal Officer for Grievance Redressal /BCSBI compliance officer at Head Office Assistant General Manager ‘Smt. Phani Deshmukh, Customer Excellence Branch Banking Dept., Head Office, Star House I, C-5, “G” Block, 2" floor (east) wing, Bandra-Kurla Complex, Bandra (East), Mumbai 400051 Tel.No.022-66684479 email: ‘ 2. Deputy General Manager Shri Balkrishna K Arsekar, Customer Excellence Branch Banking Dept., Head Office, Star House I, C-5, “G” Block, 2" floor (West) wing, Bandra-Kurla Complex, Bandra Tel.No.022-66684510 email Nodal Officer for Grievance Redressal /BCSBI compliance officer of the Bank General Manager Shri D, P. Sharma, Star House |, Plot: C-5, G-Block, 2” floor, East Wing, Bandra-Kurla Complex, Bandra (East), Mumbai-400 054 Tel No. 022-66684860/4479 e-mail: cozo.20;@sankort