www.vodafone.

in

Every 3000 sheets of paper cost us a tree. Let's conserve.

SMS ACT GOGREEN to 199 (toll free) to get your bills on email only.
 Bill No: 68252010 Bill Period: 20.06.16 to 19.07.16
Bill Date: 20.07.16 Your Plan: E_Connect_3G_ 299

MR. THIRUMALAI P Vodafone No: 9840488981

Alternate Contact No: Not Available
PLOT NO 42 DOOR NO 6
VELACHERY Relationship No: 55209268
1ST FLOOR 2ND MAIN ROAD BABY No. of Connections: 1
NAGAR CHENNAI-600042
TAMIL NADU
 Amount Due
Previous
Payment Adjustments
Charges
for this Rs 396.06 Late Payment
Charges after
Balance Bill Period 07 Aug 2016
Rs 453.27 Rs 453.27 Rs 0.00 Rs 396.06 Due Date Rs 50.00
07 Aug 2016
Pay previous balance, if any, immediately to avoid disconnection. Pay your current charges by 07.08.2016 to avoid late payment charges.

Summary of Charges Current Bill Period

Rs
One Time Charges 0.00
+ Monthly Charges 299.00
+ Usage Charges 45.40
Call Charges 17.00
Conference Call Charges 0.00
SMS Charges 0.00
Mobile Internet Charges 0.00
National Roaming Charges 28.40
International Roaming Charges 0.00
Value Added Service Charges 0.00
Discounts 0.00
Other Credits / Charges 0.00
+ Total Charges 344.40
+ S Tax @14% + SBC @0.50% + KKC @0.50% 51.66
+ TOTAL PAYABLE 396.06

Imp: Cheque / DD should be payable to Vodafone Number 9840488981.

m-pesaTM
Pay your bill from your mobile using Vodafone m-pesaTM.
To register for m-pesa TM , call 55400 (toll free).
Online IVR
Visit the 'Quick Bill Pay' section on www.vodafone.in and Call 199 and follow the voice instructions to pay your bill.
pay using your credit card, debit card or netbanking. SMS
QUICKPAY to 199 (toll free).
MyVodafone App Vodafone Stores
Log on to My Vodafone App and pay using your mpesa Walk in to your nearest Vodafone Store and pay by cash (at
account, credit card, debit card or netbanking. kiosk), credit card or debit card. You can also drop your cheque
in the payment drop box.
Direct Debit Pay using Citi Reward Points
Give standing instructions to automatically debit the bill amount from You can redeem your Citi Reward Points to pay your Vodafone bill.
your bank account or credit card. To sign up for Direct Debit, call 199,
visit your nearest Vodafone Store or log on to www.vodafone.in.
As per Govt of India Notification, Krishi Kalyan Cess @ 0.50% will be levied on all telecom Services in addition to the existing Service Tax of 14.5% (14% ST + 0.50% Swachh Bharat Cess). This is
applicable on all bill payments made on or after 1st June, 2016.
To find out your Nearest Payment Centre , SMS Store<Space>Pincode to 199 (toll free)

Vodafone Mobile Services Limited: 9th Floor, TVH Beliciaa Tower 1,Block 94,MRC Nagar,Chennai-600028.Tel:4471718000,Fax:4471718888
Service Tax Registration No: AAACS4457QSD012 CIN: U64202DL1992PLC088087
Regd. Office: C 48, Okhla Industrial Area, Phase II, New Delhi-110020. Tel:+91 11 71718000, Fax:+91 11 26385081, www.vodafone.in
pg 1 of 6
We’re Happy to Help
• Call us on 199 from your Vodafone mobile or call on 98840
98840 from any other network.
• You can also visit www.vodafone.in ,email us at
vodafonecare.chn@vodafone.com or fax us on +91 98430 12345
• For complaints, service activation/deactivation and
tariff change requests call 198 (toll free) from your Vodafone mobile.
Note : Charges of 50p/3 mins will be applicable when you choose to
speak to an agent on dialing 199 from your Vodafone mobile.
Write to Us at
Manager, Customer Service, Vodafone Mobile Services Limited, 9th
Floor, TVH Beliciaa Tower 1, Block 94, MRC Nagar, Chennai-600028.
Be sure to get the docket number (your unique complaint/request
number) and quote it in all future communication.
If you’re not satisfied with our responses, contact our Nodal Officer.
Name: Madhan S
Phone: +91 98840 98844 | Fax: +91 98430 12345
Email: nodal.tamilnadu@vodafone.com
You can also appeal to our Appellate Authority.
The appeal form for complaints can be downloaded from our website.
Name: Shefali Singh Moza
Designation: Head - Customer Service
Phone: +91 99620 99625 | Fax: +91 98430 12345
Email: appellate.tamilnadu@vodafone.com
Contact them with the docket number, from Monday to Friday,
between 9.30 AM to 6.00 PM at the above address
About Your Tariff Plans
• No migration fee will be charged when migrating to any plan
• No increase in your tariff plan for 6 months from enrollment of tariff
• No charge will be levied for any service without your explicit consent
• Security deposit will be refunded within 60 days of closure of
the account, beyond which, we will pay you an interest
of 10% per annum on the deposit
• To calculate the financial implications of your tariff plan,
visit www.vodafone.in
• It is advisable to change the tariff plan at the end of the bill cycle
Value Added Services
i.From entertainment to infotainment, get our best services hand-
picked for you, visit live.vodafone.in or call 123 (toll free)
ii. To deactivate any service, SMS STOP to 155223
or call 155223 (toll free)
Manage Your Vodafone Account Online
- Register for ‘My Vodafone’ by visiting
www.vodafone.in/myvodafone
- Download MyVodafone App on your
smartphone. SMS MYVF to 199 (toll free)
International Roaming
a . International rates for Data usage vary from Rs 5.50/10
KB to Rs 10/10 KB, depending upon the country of
visit. Please visit www.vodafone.in for details.
b. Applications within your handset might be set for auto sync/auto
refresh. Kindly change settings to manual sync/manual refresh when
travelling overseas.
c . SMS on International Roaming is charged at Rs 15/SMS (1 SMS
= 160 characters)
To activate International Roaming before you fly
overseas, SMS ACT IR to 199 (toll free)
Save up to 95% on International roaming with Vodafone,
SMS IROAM to 199 (toll free) to check IR discount
benefits on International Roaming
Tips for You!
Free Data usage on your connection is also applicable on
usage carried out on any Vodafone network within India.
Helpful Information for You
Billing information:
For last bill summary, unbilled amount, credit
limit, last 3 payments, etc., dial *111#
You can also send an SMS to 199 (toll free) for the following:
• Last bill summary : SMS MBILL
• Data balance : SMS DATA BAL
• Bill in regional language : SMS LBILL
To activate ISD Calls: SMS ACT ISD to 199 (toll free)
For itemised bill (Charges as applicable) :
Log on to www.vodafone.in or SMS ACT IB to 199 (toll free)
Subscribe to e-bill:
• SMS ACT GOGREEN to 199 (toll free)
• SMS EMAIL (space) email ID to 199 (toll free) to register your email ID
To change address:
Visit your nearest store with the new address proof.
For more information call 199
Reporting loss of SIM:
Call Vodafone Care immediately at 199 or 98840 98840 and
inform us. The connection will be barred immediately.
Avoidable Charges
Late payment charges
Outstanding Amount Late Payment Charges
Rs 100 – 299 Rs 25
Rs 300 – 499 Rs 50
More than Rs 500 Rs 100
Reconnection charges
In case of disconnection due to non payment, you can get reconnected at
a cost upto Rs 150 (plus service tax). The amount will be charged in
your subsequent bill.
Bounced cheque charges
If your cheque returns unpaid by your bank, you’ll be charged up to Rs
200. It may also result in withdrawal of services.
Dynamic Credit Limit
To find your dynamic credit limit, SMS BILL to 199 (toll free)
Your dynamic credit limit depends on the security deposit you’ve paid,
your average monthly usage, payment track record and on how long
you’ve been with us. You may be asked to make an interim payment if
your usage is more than your dynamic credit limit.
However, Vodafone at its discretion allows usage beyond the credit limit
based on your payment history, without changing the credit limit. Your
payment will be basis actual calls made.
To increase your credit limit you have to make an additional
payment towards your security deposit.
Complaints and Requests
To check the status of your complaints and requests for the last
3 months, log onto My Vodafone. Select "Complaints and
Requests" under the "My Account - Support" section.
To avoid unwanted telemarketing calls, register your Vodafone number in
NDNC Registry - call 1909 (toll free) or SMS START 0 to 1909 (toll free).
All contents of this bill will be deemed correct by you if you don’t
inform us of any discrepancy within the due date.
Rounding Rule
Call duration is rounded upwards for fractions of a second.
Data usage is rounded upwards to the nearest multiple of 10
Kilobytes. SMS beyond 160 characters (i.e. including blank
space,words, numbers, special characters,symbols etc.) is
considered as two (2) or more SMS (as the case may be).
Your Usage Details
MR. THIRUMALAI P
Bill Period Vodafone No Pulse Rate Dynamic Credit Limit
20.06.16 to 19.07.16 9840488981 VF 2 VF 60 Seconds and VF 2 Others 60 Seconds Rs 900 (for details refer page 2)

Your Postpaid Plan

E_Connect_3G_ 299 Call Rates Local STD SMS Rates Rs/SMS
(@ Home Circle) Rs/Min:Sec Rs/Min:Sec

With this plan, you get: Incoming Free Free Outgoing

Free Talktime : 500 Mins (Local) Outgoing Local 0.2
Free SMS : 150 SMS (Local)
Free SMS : 150 SMS (STD)
To Vodafone Mobile 0.2 0.5 STD 0.5
Free Internet Usg : 750 MB To Other Mobile 0.3 0.5 International 5
To Landline 0.5 0.5
Mobile Internet Rates Rs/10KB
Video Calls 3
Browsing without pack (2G/3G) -
Above tariff details do not include any VAS tariffs, Roaming Charges, SMS to special numbers, special promo packs or special promo features like Family & Friends, CUG, etc For further details on international
call rates, visit www.vodafone.in
Your Security Deposit Rs 0.00
Security deposit will be refunded within 60 days of closure of the account, beyond which, we will pay you an interest of 10% per annum on the deposit.
with us
 Last 6 Months Bill History Last 3 Payments
Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 02-May-16 07-Jun-16 03-Jul-16
Rs 363.20 Rs 378.42 Rs 353.23 Rs 368.35 Rs 370.98 Rs 453.27 Rs 367.67 Rs 370.98 Rs 453.27
Note : Payment details under Last 3 Payments section doesn't include any payments towards the deposit
Monthly Charges Rental Period Units Charge Charges Discounts Net Charges
per Unit Rs Rs Rs
Plan Rental 20.06.16 to 19.07.16 299.00 0.00 299.00

Total 299.00 0.00 299.00

Call Charges Usage Free Usage Charged Usage Charges
Min:Sec Min:Sec Min:Sec Rs
Local 206:00 206:00 0:00 0.00
Local to CUG 113:00 0:00 113:00 0.00
STD 34:00 0:00 34:00 17.00

Total 353:00 206:00 147:00 17.00

Discount of Rs. 51.10 is applied in the Charged Usage basis the Benefit available in the plan
SMS Charges Usage Free Usage Charged Usage Charges
SMS SMS SMS Rs
SMS Local 5 5 0 0.00
SMS National 1 1 0 0.00

Total 6 6 0 0.00
Discount of Rs. 1.50 is applied in the Charged Usage basis the Benefit available in the plan
Mobile Internet Charges Usage Usage Free Usage Charged Usage Charges
KB MB MB MB Rs
Internet 840680 820.98 0.00 820.98 0.00
Data Conversion: 1 MB = 1,024 KB | 1 GB = 1,024 MB

Total 840680 820.98 0.00 820.98 0.00

National Roaming Charges Usage Free Usage Charged Usage Charges
Min:Sec/SMS/MB Min:Sec/SMS/MB Min:Sec/SMS/MB Rs
Incoming Calls 24:00 0:00 24:00 10.80
Outgoing Calls: Local/STD 22:00 0:00 22:00 17.60
Total 28.40
Service Tax Rs
Service Tax@ 14.00% 48.22
SMS BILL to 199 (toll free) for bill information pg 3 of 6
Your Usage Details
MR. THIRUMALAI P
Bill Period Vodafone No Pulse Rate Dynamic Credit Limit
20.06.16 to 19.07.16 9840488981 VF 2 VF 60 Seconds and VF 2 Others 60 Seconds Rs 900 (for details refer page 2)
Swachh Bharat Cess @0.5% 1.72
Krishi Kalyan Cess @0.5% 1.72
Total 51.66
SMS BILL to 199 (toll free) for bill information pg 4 of 6
Itemised Calls
MR. THIRUMALAI P
Bill Period Vodafone No Pulse Rate
20.06.16 to 19.07.16 9840488981 VF 2 VF 60 Seconds and VF 2 Others 60 Seconds

Outgoing calls Date - Time Number Duration Charges

Min:Sec Rs
Local 12/07/16-15:37:26 914439927000 1:00 0 **
Date - Time Number Duration Charges 12/07/16-20:36:30 919655042366 3:00 0 **
Min:Sec Rs 13/07/16-15:09:53 #919840200918 1:00 0 **
21/06/16-04:36:45 #9094872815 1:00 0 **
13/07/16-21:15:45 9943321004 4:00 0 **
21/06/16-11:34:42 #919094168977 1:00 0 **
14/07/16-10:07:01 919943321004 1:00 0 **
21/06/16-11:35:27 #919094168977 1:00 0 **
14/07/16-20:03:30 9655042366 8:00 0 **
21/06/16-13:16:47 #919840200918 1:00 0 **
15/07/16-21:29:53 9655042366 2:00 0 **
21/06/16-14:16:48 #919840200918 2:00 0 **
17/07/16-11:24:16 9655042366 3:00 0 **
21/06/16-16:33:53 #919677169434 5:00 0 **
17/07/16-14:40:44 #919790512260 1:00 0 **
21/06/16-19:28:16 #919790512260 1:00 0 **
17/07/16-19:27:16 919943321004 6:00 0 **
21/06/16-20:16:51 919655042366 10:00 0 **
18/07/16-12:05:15 04443942887 1:00 0 **
22/06/16-14:28:59 9944949300 1:00 0 **
18/07/16-15:57:44 9176365656 2:00 0 **
22/06/16-20:21:01 #9962792235 2:00 0 **
18/07/16-17:09:53 #919597125979 14:00 0 **
22/06/16-20:49:52 919655042366 3:00 0 **
18/07/16-21:23:47 919655042366 11:00 0 **
23/06/16-20:02:51 #917373099344 3:00 0 **
19/07/16-10:31:33 #919791059193 1:00 0 **
24/06/16-12:07:08 9944949300 1:00 0 **
19/07/16-10:32:45 914466045340 1:00 0 **
24/06/16-21:30:13 9655042366 4:00 0 **
19/07/16-11:39:24 04443942887 1:00 0 **
25/06/16-06:48:17 #917373099344 1:00 0 **
25/06/16-08:44:50 #9543623937 2:00 0 ** Total 75 Calls 206:00 0.00
25/06/16-20:53:34 919655042366 6:00 0 **
STD
27/06/16-19:58:28 919655042366 3:00 0 **
28/06/16-16:24:31 #9884455051 1:00 0 ** Date - Time Number Duration Charges
Min:Sec Rs
28/06/16-21:20:10 919655042366 4:00 0 ** 21/06/16-15:00:04 #09910036312 1:00 0.5
29/06/16-16:03:54 #919789620844 1:00 0 ** 22/06/16-15:36:18 914030589621 2:00 1
29/06/16-16:15:38 #919789620844 1:00 0 ** 22/06/16-20:10:53 918042576074 2:00 1
30/06/16-18:24:25 9944949300 1:00 0 ** 23/06/16-20:20:04 #917760354052 2:00 1
30/06/16-19:06:15 9944949300 1:00 0 ** 25/06/16-21:22:14 #919632244103 9:00 4.5
30/06/16-22:06:36 919655042366 2:00 0 ** 29/06/16-19:54:08 #09663770980 2:00 1
01/07/16-16:11:32 919442226768 1:00 0 ** 02/07/16-15:15:38 #919740012140 1:00 0.5
01/07/16-21:35:01 919655042366 2:00 0 ** 05/07/16-17:14:56 918042576120 1:00 0.5
02/07/16-10:10:17 #919952160164 4:00 0 ** 07/07/16-12:55:53 #919632244103 1:00 0.5
02/07/16-10:14:17 919655042366 4:00 0 ** 11/07/16-16:33:29 919742117079 1:00 0.5
02/07/16-12:13:56 914466731000 1:00 0 ** 13/07/16-10:32:36 918042576074 1:00 0.5
02/07/16-12:14:29 914466731000 1:00 0 ** 13/07/16-21:33:41 #919632244103 11:00 5.5
02/07/16-14:52:33 914466731000 1:00 0 **
Total 12 Calls 34:00 17.00
02/07/16-21:14:18 919655042366 5:00 0 **
03/07/16-20:48:35 919655042366 6:00 0 **
Mobile Internet Charges
03/07/16-20:58:09 9655042366 1:00 0 **
04/07/16-07:03:52 919655042366 1:00 0 **
Mobile Internet (Usage in KB)
04/07/16-13:30:22 919655042366 2:00 0 ** Date Usage Charges
in KB Rs
04/07/16-16:18:32 919655042366 1:00 0 **
20/06/16 Internet 53990 0
05/07/16-13:13:11 #919840307957 2:00 0 **
21/06/16 Internet 29280 0
05/07/16-13:40:45 #9884455051 1:00 0 **
22/06/16 Internet 30110 0
05/07/16-13:52:18 #9884455051 1:00 0 **
23/06/16 Internet 42030 0
05/07/16-20:25:57 #919790512260 1:00 0 **
24/06/16 Internet 12120 0
06/07/16-09:09:25 #9677060255 1:00 0 **
25/06/16 Internet 27550 0
06/07/16-10:20:09 #919865094323 5:00 0 **
26/06/16 Internet 16750 0
06/07/16-11:16:03 #919865094323 3:00 0 **
27/06/16 Internet 13410 0
06/07/16-11:53:10 #919677060255 1:00 0 **
28/06/16 Internet 10400 0
06/07/16-20:26:04 919655042366 12:00 0 **
29/06/16 Internet 22880 0
08/07/16-19:47:35 #919087859057 2:00 0 **
30/06/16 Internet 25880 0
08/07/16-21:27:59 919655042366 7:00 0 **
01/07/16 Internet 13630 0
09/07/16-20:40:48 919655042366 2:00 0 **
02/07/16 Internet 35470 0
10/07/16-06:50:25 #919790512260 1:00 0 **
03/07/16 Internet 8430 0
10/07/16-08:51:01 #919790512260 2:00 0 **
04/07/16 Internet 44270 0
10/07/16-09:40:48 #919790512260 1:00 0 **
05/07/16 Internet 8180 0
10/07/16-20:20:32 919655042366 1:00 0 **
06/07/16 Internet 35610 0
10/07/16-20:45:23 #919841864540 6:00 0 **
07/07/16 Internet 19200 0
11/07/16-16:27:46 #919840200918 4:00 0 **
08/07/16 Internet 38110 0
11/07/16-21:12:21 919655042366 2:00 0 **
09/07/16 Internet 13020 0
12/07/16-15:36:55 914439927000 1:00 0 **
10/07/16 Internet 36140 0
 * indicates calls at discounted rate
# indicates calls to mobile numbers not on Vodafone
SMS BILL to 199 (toll free) for bill information pg 5 of 6
Itemised Calls
MR. THIRUMALAI P
Bill Period Vodafone No Pulse Rate
20.06.16 to 19.07.16 9840488981 VF 2 VF 60 Seconds and VF 2 Others 60 Seconds
Date Usage Charges
in KB Rs
11/07/16 Internet 23770 0
12/07/16 Internet 12100 0
13/07/16 Internet 52250 0
14/07/16 Internet 90200 0
15/07/16 Internet 12730 0
16/07/16 Internet 65770 0
17/07/16 Internet 20830 0
18/07/16 Internet 13960 0
19/07/16 Internet 12610 0
Total 840680 0.00
National Roaming
Incoming Calls
Date - Time Roaming Partner Number Duration Charges
Min:Sec Rs
20/06/16-08:40:39 Kar-VodafoneIndia 919884912652 1:00 0.45
20/06/16-10:33:20 Kar-VodafoneIndia 9686888544 1:00 0.45
20/06/16-10:50:04 Kar-VodafoneIndia 8066560789 1:00 0.45
20/06/16-11:58:42 Kar-VodafoneIndia 9361258506 1:00 0.45
20/06/16-12:17:23 Kar-VodafoneIndia 9361258506 2:00 0.9
20/06/16-18:16:52 Kar-VodafoneIndia 919884912652 13:00 5.85
20/06/16-20:24:42 Kar-VodafoneIndia 9632244103 1:00 0.45
20/06/16-21:29:52 Kar-VodafoneIndia 919884912652 1:00 0.45
20/06/16-22:36:55 Kar-VodafoneIndia 919884912652 1:00 0.45
20/06/16-22:47:35 Kar-VodafoneIndia 919884912652 2:00 0.9
Total 10 Calls 24:00 10.80
Outgoing Calls: Local/STD
Date - Time Roaming Partner Number Duration Charges
Min:Sec Rs
20/06/16-09:40:38 Kar-VodafoneIndia 919884912652 1:00 0.8
20/06/16-14:19:20 Kar-VodafoneIndia 919884912652 2:00 1.6
20/06/16-15:12:09 Kar-VodafoneIndia 919884912652 1:00 0.8
20/06/16-15:21:22 Kar-VodafoneIndia 919884912652 1:00 0.8
20/06/16-16:45:51 Kar-VodafoneIndia 919884912652 1:00 0.8
20/06/16-18:00:23 Kar-VodafoneIndia 919655042366 1:00 0.8
20/06/16-20:35:27 Kar-VodafoneIndia 919884912652 3:00 2.4
20/06/16-21:38:37 Kar-VodafoneIndia 919884912652 11:00 8.8
20/06/16-22:46:44 Kar-VodafoneIndia 919884912652 1:00 0.8
Total 9 Calls 22:00 17.60
SMS BILL to 199 (toll free) for bill information pg 6 of 6